Trusted Agent profile · Ashton-Under-Lyne
Verified
★★★★★
2,783 reviews across 2 platforms
20 Market Street, Ashton-Under-Lyne, OL6 6BX
Part of Ryder, see every office.
Ryder's office in Ashton-Under-Lyne, at 20 Market Street, is rated 4.8 out of 5 across 2,783 reviews on two platforms, including 552 Google reviews rated 4.9.
Every review we hold for the Ashton-Under-Lyne office, from every platform, shown as written. First names only.
5/5
GooglePeter and Lynn did an amazing job for us, getting us the best deal on the market, better than any you can find on your own. It was very efficient and took away the extra stress that would have been added to moving house. I can’t recommend …
Thank you Mark for taking the time to write a review for myself and Peter. It really is appreciated. So glad that you and Amy are enjoying your new home. … More
5/5
GoogleKatie Collins helped us through the mortgage process and made what could have been a very stressful experience a smooth process. She was extremely professional and always happy to answer all our queries. She regularly chased our solicitor for updates directly taking some of the stress off ourselves
Hi Katie, Thank you for taking the time to write a lovely review. It’s been a pleasure helping you throughout the process, and I am glad we could take some of the stress … More
5/5
GoogleReally helpful & got us a good deal on our remortgage. Also talked us through all our options as we wanted to put my partner on the application and supported us to get a good deal for life insurance, but we didn't feel pressured to buy the …
Hi Holly, Thank you for taking the time to write a review. … More
5/5
GoogleThis was our first remortgage and having used Gabrielle we knew that she had done a good job on getting our first one. With the help of Katie they were both very helpful and quick at getting back to us with any of our questions. They dealt …
Thank you for the lovely review Ian, I am glad we were able to assist. All the best Katie and Gabrielle
5/5
TrustpilotSarah and Gemma were fantastic
Sarah and Gemma were fantastic! Great experience!
5/5
TrustpilotMy experience was wonderful with ryder…
My experience was wonderful with ryder and dutton. The service was exceptional and comfortable.
Thanks for your five star review. I am pleased that you have been happy with the service provided.Gareth HuntHead Of Lettings
5/5
GoogleGeorgia has excellent interpersonal skills and very understanding when solicitors are being a pain. She also helped chase up many queries. I wouldn't hesitate to recommend Ryder and Dutton and can't thank them enough for getting us into our first home.
Hi Sheldon, congratulations to you on purchasing your first home! We are delighted to hear that you were happy with the service provided by Georgia and that she was able to help you through the whole process. Best wishes to you in your first home from all of us.
5/5
GoogleReally good service. Katy Backhouse was the main contact and she did an excellent job keeping us updated throughout the process. Would definitely use again.
5/5
TrustpilotGreat estate agent
Had a wonderful experience purchasing a property with Zoe Waterhouse from the Ryder and Dutton branch in Mossley. Professional, friendly service and always proactive in chasing queries. Thank you.
Hi Susan, Thank you for your feedback. We wish you all the best in your new home.
5/5
TrustpilotVery professional service given
Very professional service given, with being kept up to date regular.polite staff with a good listening ear and very helpful.
We are so glad you were happy with our service, all the best! from Ryder and Dutton Heywood
5/5
TrustpilotFrom Leanne to Nichola all the staff…
From Leanne to Nichola all the staff communicated throughout the process. Every query raised was answered quickly and professionally.10/10 service
Thanks Kev, we hope you and your family are very happy in your new home! From the Slaithwaite team
2/5
TrustpilotThe for sale sign hasn't been taken…
The for sale sign hasn't been taken down outside park road Waterfoot
Good afternoon Gillian,Thank you for bringing this to our attention. As requested your board was ordered for collection on Friday in which was the day of completion. Please allow two working days for board to be collected via our third-party but If you have any further concerns please do not hesitate to contact us and we hope your enjoying your new home. Kind RegardsLeon James
5/5
TrustpilotLucy Clifford and Emma are great team
Lucy Clifford and Emma are great team, they really make the experience of renting seamless , they are both fast and polite.Thanks
Thank you for the great review from all the Team.
4/5
TrustpilotTeam was professional throughout
The team was professional throughout a challenging process and kept us informed at key points. The portal feature is ok but functionality could be improved to keep clients up to date.
Hi Mr. H, thank you for taking time to leave us a review. We appreciate your feedback on the portal feature and are constantly working with our conveyancing partners to improve the functionality of this. Of course, we don't want the portal to replace regular telephone/e-mail contact with our clients and currently its main function is provide a back-up to this.The team and myself would like to wish you all the best for the future and if you are ever back in the area, please call in to see us!Best regards,Alex & the team at Ashton office.
5/5
TrustpilotLisa is so professional and helpful
Lisa is so professional and helpful. We finally bought our dream house within three months.
1/5
TrustpilotI have been trying to get a viewing on…
I have been trying to get a viewing on a property on Broomhall Rd Blackley. I was told they were not doing any viewings on this property for 10 days, I got a viewing for sat 22nd Aug 22, they called and changed the time twice then told me they had done viewings for another buyer and the viewing is cancelled because the property is now sold ? Just getting the runaround frustrating
5/5
TrustpilotRoyton branch
Matt Clayton from the Royton branch has been fantastic from start to finish. He has kept us updated every step of the way and been organised and professional throughout. He's gone above and beyond in selling our house (even doing phones calls etc to save waiting for Solicitors) and is now helping in the search for a new home. He's handled the tears and tantrums in a professional, polite way and is an absolute asset to the Royton branch. Although more expensive than some agents, you genuinely do get what you pay for.
5/5
TrustpilotProfessional service
I dealt with jade and Michaela they were very punctual and professional
thank you for 5* review, we hope you will be very happy in your new home
5/5
TrustpilotThe speed in which you got our property…
The speed in which you got our property on the market was fantastic. You gave us the option of supporting us with viewings or leaving it to us. The frequent updates throughout were very reassuring. Thank you
5/5
TrustpilotLisa was on point
Lisa was on point, attentive and extremely helpful.
1/5
TrustpilotBuying, rent or selling do not use!!
So we tried to rent from Ryder and Dutton a few years ago signed and put our deposit in. I was told to put my notice in on my house as the new house will be ready in a matter of weeks so 4 weeks was more than enough. 2 weeks still no news. 3 weeks the same. Ended up having to rent a different property.***I am now looking to buy*** Enquired about a property got a call so phoned back 2 weeks later still not heard anything. My husband enquired and it took 3 weeks for them to contact him. Got a viewing on a property got text confirmation arrived in the pouring down rain and the agent said it wasn't in his dairy (had to phone to chase it AGAIN). The service is a nightmare. I know the market is crazy and houses are selling but all the opportunities missed due to this company is unreal.
5/5
TrustpilotVery professional from staff until…
Very professional from staff until completion
Thank you for your kind words. We are thrilled to hear that you had a positive experience with our staff and the completion of your project. We strive to provide exceptional service and are glad that we were able to meet your expectations.
5/5
TrustpilotWe were looking for a freehold property locally
We were looking for a freehold property in the local, this 3 bed semi had just been reduced, they took our offer. A bit unusual, the vendor was moving into a new build, we had alternative accommodation, so the purchase was a steady and pleasant experienced. Snags with the mortgage people - Nationwide being utterly useless. Throughout, the team kept us informed with progress.
1/5
TrustpilotDon't trust them
Initially asked Ryder and Dutton Huddersfield to value our property. They Valued it at £200,00 - £210,000. Ended up going with a different agent. A month later we got a viewer who said she happened to also be a sales negotiator for Ryder and Dutton. She give a number of reasons why we won't get the askiing price. When she left she left feedback saying in her "professional opinion" she wouldn't offer more than £180,000, although her colleague had valued it at £200,000 + (unbeknownst to her at the time) . Shortly after her viewing and "professional opinion" we had a couple who loved the house and offered £205,000 straight away.
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