Ryder and Dutton reviews

★★★★★ 3/5

Trustpilot

Sarah is great, the rest of the team not so much.

I would just like to start off by saying that Sarah Green has been brilliant from the start, she has been efficient and quick to sort out issues that have come up. She is friendly, approachable and professional. Unfortunately, Sarah did not have much involvement with the property condition. I wish I could say the same about the rest of the team. Unfortunately, it was not smooth sailing when we rented our property. There were multiple problems in the property, including broken kitchen cupboards, an attic leak and carpets that stunk of dog. We asked if the issues would be solved before moving in to which we were told they would be. We moved out 6 months later, and none of the jobs had been completed. We complained to Ryder and Dutton and in all honesty, it seemed that they wanted to ignore the issues. It’s quite disgusting really, I imagine not one of the staff would live in that property with all of the issues.

Rachel · 10 September 2026

★★★★★ 5/5

Trustpilot

Excellent all round no need to look at other estate agents

Catherine did an absolutely brilliant job of getting our house sold, we were guided through the process and her idea of doing an open day got us at least 5 offers on the table, we were delighted. Kia then picked up the reigns and did an excellent job of getting us to completion which happened today , I wouldn't hesitate to recommend. If you are looking for a local company who know the area and the property market well then reach out to Catherine and the team at Ryder Dutton.

WT · 10 September 2026

★★★★★ 5/5

Google

I’d like to say a huge thank you to Robyn and the whole team for all their hard work and support throughout what has been a very long and challenging property purchase. Although the sale ultimately didn’t proceed, this was absolutely no reflection on Robyn or the team. Robyn was consistently professional, helpful and responsive, worked tirelessly to chase updates and did everything she could to keep us informed and move things forward. We really appreciated her communication, patience and the effort she put in, particularly when many of the delays were completely outside of her control. It was disappointing that we couldn’t complete the purchase, but we are genuinely grateful to Robyn and the team for their hard work and professionalism throughout. Thank you for always keeping us in the loop and doing your very best to help.

Meg · 9 September 2026

★★★★★ 5/5

Trustpilot

I had a really positive experience with…

I had a really positive experience with Ryder & Dutton when selling my house. From start to finish, the whole process was handled professionally and efficiently, I dealt with Bryony and she is super friendly, helpful and easy to deal with. They kept me informed throughout the process and were always on hand to answer any questions or help with any issues that came up. Their communication was excellent, and I always felt that the sale was being looked after properly. A big thank you to everyone at Ryder & Dutton for making what can often be a stressful process feel much easier. I would happily recommend them to anyone looking to sell their property.

Matt · 8 September 2026

★★★★★ 3/5

Trustpilot

Comms good but...

There were many issues with Ryder and Dutton in this process. However in their defence they They kept me informed as to the progress of the house sale but there were some major, worrying issues. I had given keys to R&D to allow viewings but on returned to the house following these I found that the back door was still unlocked, the trap to the roof space left open even though it was a terraced house and lights had been left on in the pantry. I had arranged for a charity to clear some of the furniture, initially they said they could come down and supervise then on the day they said they could not but an employee came to the house that afternoon. They stated they could do the same on the second time I tried to get the house cleared - then couldn't. It was a very stressful sale which led to serious medical issues. They sent emails about the progress but in many cases I found them lacking.

Fleetwood · 19 August 2026

★★★★★ 5/5

Trustpilot

Ryder and Dutton Rochdale.

We have recently sold our late Mum's Bungalow, thank you Ryder and Dutton Rochdale for handling the sale, a special thank you to Lauren Coomber for your care and support during this sad time. From the initial evaluation which was done by Kris to the completion of the sale, Ryder and Dutton kept us informed each step of the way. I would definitely recommend Ryder and Dutton to anyone thinking of selling a property.

Linda · 25 September 2026

★★★★★ 5/5

Trustpilot

We needed to sell my mother in laws…

### A Big Thank You to Emmie and Michaela An enormous thank you goes to Emmie and Michaela for their outstanding hard work and support in selling my mother in-law’s house . From start to finish, they were professional, friendly, and incredibly helpful. They kept us well informed throughout the entire process and made what could have been a stressful experience so much easier\. We truly appreciate everything they did to help achieve the sale and would highly recommend them to anyone looking to sell their property\. Thank you again, Emmie and Michaela, for all your hard work

Joanne · 14 August 2026

★★★★★ 5/5

Trustpilot

Exceptional service from Catherine Salisbury at Ryder & Dutton!

​I recently bought my first home through Ryder & Dutton, and I couldn't have asked for a better experience working with Catherine Salisbury. From start to finish, her communication was exceptional, whether over email or via quick phone calls, she always kept me completely in the loop. ​What stood out most was how effectively she managed the entire chain. She stayed on top of every party involved, making sure everyone knew exactly what was needed next to keep momentum going without ever letting things stall. ​Most importantly as a first-time buyer, she struck the perfect balance between keeping the deal moving forward and ensuring I never felt rushed or pressured. Friendly, professional, and proactive, I’d highly recommend Catherine Salisbury and the team at Ryder & Dutton to anyone looking to buy or sell!

Gad · 5 August 2026

★★★★★ 5/5

Trustpilot

When buying my first house the team at…

When buying my first house the team at Ryder & Dutton were incredibly supportive from start to finish, always keeping me updated and helping to ensure everything stayed on track towards completion. A special thank you to Catherine, who was outstanding throughout the entire process. Her communication was excellent, she was always quick to respond to any questions and was amazing at keeping me involved at every step. I really appreciate all of the hard work from the team and wouldn't hesitate to recommend them to anyone looking to buy or sell a property.

L · 29 July 2026

★★★★★ 5/5

Trustpilot

Fantastic service from Jenny

We recently purchased our first home through R&D, and Jenny has been absolutely fantastic throughout the entire process. From start to finish, she kept us informed every step of the way, ensuring we always knew what was happening. Communication was excellent, and we never felt that anything was overlooked or missed. Thank you so much, Jenny, for your professionalism, dedication, and all the support you provided. You made what could have been a stressful experience feel smooth and straightforward, and we truly appreciate everything you’ve done.

Simone · 25 July 2026

★★★★★ 5/5

Trustpilot

Great Professional Service - Ryder & Dutton, Royton.

We worked with Naomi (Ryder & Dutton, Royton) for five months. From our initial introduction through to our last contact, Naomi was 100% on it, she provides customer care with bells on, a super 5 star service! Whatever our query was, Naomi re-assured us and made us feel like the only clients she had (even though she is extremely busy) and made sure any query was addressed expeditiously. She managed the communication and our expectations with honesty and integrity. She is great asset to the Ryder and Dutton and great credit to her profession. Thank you again to the Ryder and Dutton team, especially Naomi!

Aidan · 21 July 2026

★★★★★ 5/5

Trustpilot

We have just used the Royton branch to…

We have just used the Royton branch to help sell our mum's home . I can say in all honesty, that the team from start to finish have been fantastic . Michaela was in regular contact with us , keeping us abreast of the process throughout, up until completing the sale. I would not hesitate to recommend the Royton, Ryder and Dutton branch to anyone Thank you so much

Beverley · 30 September 2026

★★★★★ 5/5

Trustpilot

First time buying

I have just purchased my first home account with the Heywood branch. All the staff were helpful when it came to viewing the property, but Catherine was incredibly helpful during the whole process! She always kept me up to date with everything and chased and chased when we were waiting for things to happen! All while being really calm and kind. It made the process feel a little less stressful knowing she had my back and was pushing to get us over the line. I can't thank her enough.

Sylvie · 8 July 2026

★★★★★ 5/5

Google

I had a very positive experience buying our house through Ryder & Dutton, and I’d especially like to thank Geraldine Marsden for all her help throughout the process. Geraldine was professional, friendly, and supportive from start to finish. She kept me updated at every stage and always communicated clearly, which made the whole experience much less stressful. Her dedication and excellent service were greatly appreciated. I would highly recommend Geraldine and Ryder & Dutton to anyone looking to buy or sell a property.

Maria · 2 July 2026

★★★★★ 4/5

Trustpilot

The initial valuation was much too high…

The initial valuation was much too high and despite my reservations I was convinced by the agent that this was correct. This meant the sale took much longer than needed and we had to reduce the asking price and then subsequently accept a much lower offer. Once the offer was accepted the Move Manager Catherine Salisbury was very helpful and reassuring, keeping me updated on progress and chasing solicitors.

K · 4 September 2026

★★★★★ 5/5

Trustpilot

A really positive experience with Ryder…

A really positive experience with Ryder & Dutton from beginning to end. The whole process of selling our house was handled professionally, with good communication throughout. A special thank you to Catherine and Naveen, who were both really helpful and supportive during the after-sales process, keeping us updated and helping everything move along smoothly. I would definitely recommend Ryder & Dutton to anyone looking to sell their property.

Marc · 9 September 2026

★★★★★ 5/5

Google

This is now the second property we have purchased through Ryder & Dutton, and once again the process has been smooth, straightforward and efficient. What we particularly appreciate is the transparency throughout the transaction. Clear communication and a professional approach. A special thank you to Mitchell for keeping everything moving quickly and making the purchase process as stress-free as possible. We would have no hesitation in using Ryder & Dutton again for future property purchases. Highly recommended.

KR · 2 July 2026

★★★★★ 5/5

Trustpilot

A huge thank you to everyone at Ryder…

A huge thank you to everyone at Ryder and Dutton, Holmfirth for helping me to sell my home. I needed no other advice from different estate agents as I trusted and valued Catherines experience, right from the start. Catherine was always very responsive, and got the house sale moving quickly for me. She has a wonderful smile and a great way of making you feel you are a very important customer - thanks Catherine!

Jenny · 16 July 2026

★★★★★ 5/5

Google

Nothing but impressive. I had several options of estate agent to use when selling my property in May 26. An initial visit from Ryder and Dutton ( and others) left me with a clear choice of who i wanted to handle the sale. The initial visit by the branch Manager ( Matthew Clayton) was professional and filled me with confidence , equally recognising the realistic potential i could sell the property at. Further visits for viewing and photographs were all coordinated efficiently by Mitchell Cust , leaving me feeling i was in good hands. The proof was also in the pudding, as an offer was received the day after a bulk viewing was arranged. I would 110% recommend Ryder and Dutton if you want to sell your house quickly and with the assurances you have a great team handling the sale of your property . Thank you Matthew , Mitchell and the team for an outstanding service, also for selling my property within hours of the viewing.

Andrew · 2 June 2026

★★★★★ 5/5

Google

Geraldine was our move manager during the purchase of our first home. She made the process run smoothly and maintained great communication between us and the seller. She constantly checked in with us and the solicitors and provided regular updates. The whole Ryder & Dutton team have been great, including the agents who allowed us to view the property a few times during the whole process ☺️

Lauren · 30 August 2026

★★★★★ 5/5

Google

*5★ Kirsten made a stressful 7-month purchase bearable* Kirsten was fantastic throughout a very long and stressful house purchase. She kept me updated constantly, and I always knew what was happening even when it dragged on. When the seller and their solicitors went quiet, Kirsten chased them relentlessly for me. There were times I wasn’t sure it would ever complete, but her persistence got us the keys. I’m so grateful for her dedication and support.

Akbar · 2 July 2026

★★★★★ 4/5

Trustpilot

Smooth experience

The service was very good. House was sold on the first day. Only hiccup was on the first day of viewings I was told an agent would be present but didn't arrive. There was a communication error, didn't really matter as the house sold on the first day. It went very smoothly and very quick, we particularly got great service from Catherine Salisbury who always communication with extremely well

Geraldine · 6 August 2026

★★★★★ 5/5

Google

Ryder and Dutton Ashton have been amazing to work with and helped secure a buyer very quickly for us. Kirsten Woodhead was really helpful and professional as were the rest of the staff I dealt with. The manager Matthew Clayton took superb photographs and the writeup on Rightmove was very impressive. It didn’t take long to find a buyer so I would highly recommend the team at Ashton if you want to market your property with a very professional agent.

Darren · 7 May 2026

★★★★★ 5/5

Trustpilot

Thank you Aneeka :)

We had a fantastic experience with Aneeka Baker when viewing a property as first-time buyers. She was incredibly friendly, professional and helpful. Aneeka took the time to answer all of our questions and guide us through the process of putting in an offer. She was a pleasure to deal and we would definitely recommend Aneeka to anyone looking for a local estate agent.

Olivia · 26 August 2026