Trusted Agent profile · Ashington
★★★★★
715 reviews across 2 platforms
2 Laburnum Terrace, Ashington, NE63 0XX
Rook Matthews Sayer's office in Ashington, at 2 Laburnum Terrace, is rated 4.8 out of 5 across 715 reviews on two platforms, including 91 Google reviews rated 4.6.
Every review we hold for the Ashington office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly Recommended - Alnwick Office
Claire, at the RMS Alnwick office has been terrific throughout the purchase process. She stayed in regular contact and could not have been more helpful, from first viewing (in the middle of a pandemic) to handing over the keys. Highly recommended.
Hi, thanks very much for leaving us this great review and the recommendation. we're delighted that you're happy. Thank you
5/5
TrustpilotSold business very quick
Sold business very quick. Was informed regularly of people viewing etc
Thank you for leaving our Commercial team a 5 star review Andrew, we really appreciate it!
5/5
TrustpilotExcellent service once again from RMS…
Excellent service once again from RMS Ryton. The entire sales process was seamless, even in these peculiar times! Cannot praise Victoria, Emma and Julie enough. The level of communication was perfect. Well done RMS Ryton. Couldn't recommend enough.
Dear Helen, thank you very much for leaving a really lovely review for our Ryton team. We are so glad that the girls were able to continue providing you with the 5* excellent service you've had from RMS before. We hope to be able to assist you again in future!
5/5
TrustpilotWest Denton Branch excellent service
excellent service, found a buyer for our property within 2 days. Good communication and always available Would definitely recommend
Thank you for the 5*s for RMS West Denton, we really appreciate you taking the time to leave this review.
5/5
GoogleVery happy with the service we received. Kept up to date weekly during the sale process.
Thank you for the five stars Sharon, we really appreciate it!
5/5
TrustpilotNichola Bruford- excellent customer service
I have used Nichola Bruford for a couple of years now as both a financial and mortgage advisor. Her customer is service is always above and beyond. Making what can often be a stressful task, a smooth one! Thank you!
Hi Jill, thank you for taking the time to leave us 5*s and a very kind review! We're very glad to hear the transaction went smoothly for you and we hope to be of assistance to you again in the future!
5/5
TrustpilotI highly recommend them.
What a fantastic estate agent for my house purchase. Always helpful, gave any information I requested in a timely manner. Both the seller and I couldn't fault them on their communication all the way through. I would highly recommend.
Dear Kieren, thank you very much for leaving our team 5 stars and a really nice review. We really appreciate the recommendation and hope to be able to assist you in future, should you require it!
5/5
TrustpilotHouse sale
A very professional service from start to finish, the whole team were very helpful and friendly and made the whole process stress free, we would definitely use Rooks again
Dear Gillian,Thank you so much for this lovely 5* review for RMS Blyth. We're thrilled to know you would use us again!
5/5
TrustpilotAlistair arranged my mortgage
Alistair arranged my mortgage and has provided a first-class service. He has kept me fully updated throughout the process and I would not hesitate to recommend his service.
Dear Jon, thank you for taking the time to leave this fantastic 5* review for our mortgage advisor Alistair.
5/5
TrustpilotGosforth flat purchase
The Gosforth office (Natalie, in particular) were excellent in chasing up progress and keeping in touch with us, to help bring our flat purchase to a successful conclusion.
Thank you for leaving RMS Gosforth a lovely 5* review, we will definitely pass on your comments to Natalie. We hope you're settling into your new home nicely.
5/5
TrustpilotRook Matthew Sayer
Rook Matthew Sayer were brilliant when I recently purchased a flat. They rang and e mailed regularly to keep me updated. I would highly recommend their services. Laura (Gosforth office) was amazing, I can’t thank her enough!
Dear Mrs Macdonald, thank you for taking the time to leave our Gosforth office a review. We're very glad they provided you with 5 star service. We hope you're very happy in your new flat. Thanks again!
5/5
TrustpilotExcellent customer service, professional and friendly staff. I would definitely recommend using RMS. Made my move seamless, stress free and easy. Thank you to the whole team
Excellent customer service
Thank you so much Dianne for your kind recommendation for our team, we really appreciate it!
5/5
TrustpilotExcellent Service
Received excellent service from the staff at Rook Matthews Sayer in Ryton.Julie and Victoria could not have been more helpful and went beyond my expectations to assist in ensuring everything went as smoothly as possible.
Dear Barry, thank you very much for taking the time to leave our Ryton team, especially Julie and Victoria such a lovely review. We're so glad they were able to provide you with 5* service! Thank you again
5/5
TrustpilotThank you.
Thank you for providing an excellent service. All members of your team have been very helpful and efficient and we will definitely use Rook Matthew Sayer again and will certainly recommend your company to our friends and associates.
First of all thank you very much for your kind words, it is very important to us to have good relationships with members of the community. We hope to continue to provide you with professional and efficient five star service for many years to come.
5/5
TrustpilotHse sale
Had great service from start to completion.
Thank you Norman for giving us a 5 star rating, we really appreciate it!
5/5
TrustpilotBrilliant team
Sold 3 properties for us in a year! All the staff were so helpful and friendly, nothing was a bother to them. Would highly recommend!
Dear Karen, this is wonderful to read - thank you so much for taking the time to leave this 5* review. We're so glad to read you'd recommend us.
5/5
TrustpilotHighly recommend using Alastair bowman…
Highly recommend using Alastair bowman and this company,used them a few times with the same level of service 5star
Dear Gary, thank you for the kind words - especially for Alistair our Mortgage Advisor. We really appreciate you taking the time to leave this review.
5/5
TrustpilotReally Easy People To Deal With
Really Easy People To Deal WithFrom first contact to last there was non of the usual B**lS*** that i have encountered over the years. Plain speaking, honest and knowledgeable. Thank you for all your help
We are pleased to hear that you received wonderful service from our team.
5/5
TrustpilotThe staff are always friendly
The staff at Blyth branch are always friendly, taking time to get to know their customers.Plus, they deliver an excellent service.I can highly recommend them.
Hello, thank you so much for taking the time to share your review of our service. RMS Blyth will be so happy to receive your feedback!
5/5
TrustpilotGreat job
Great job, very helpful when solicitors weren't
Thank you Simon for leaving us a 5 star review, we really appreciate it! It's no easy task being the middle person but we do our best to keep all parties informed as we know how frustrating it can be to be waiting for answers.
5/5
TrustpilotI have just sold my property using Rook Matthew Sayer
I have just sold my property using Rook Matthew Sayer. The service was excellent and all the staff I dealt with were friendly and efficient. They made the whole process simple and stress free.
Dear Jean, Thank you for your kind review, we are pleased to hear your sale was simple and stress free.
3/5
TrustpilotLong Process
We opted for RMS due to their knowledge, experience and the pricing structure.
5/5
GoogleOverall good service in such unprecedented times. Communication was rather difficult at times although this was not the agents fault. Thank you for acting as our agent to sell our house.PositiveProfessionalism
Hi Melanie, Thank you so much for taking the time to leave us 5 gold stars and a very kind review. We hope to be of service to you again in the future!
5/5
TrustpilotWe are fist time buyers/sellers
We are fist time buyers/sellers and did both through this company. Customer service was fantastic from start to finish, from viewing to completing. Kept you up to date on a weekly basis.
Dear Chris, thank you for taking the time to leave our company and specifically our Morpeth & Bedlington a lovely review and 5/5 stars! We're so glad you were able to complete successfully on both your sale and purchase and hope you're happy in your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rook Matthews Sayer's Ashington office has 715 reviews across two platforms: 91 on Google, 624 on Trustpilot (across the whole business).
Rook Matthews Sayer Ashington is rated 4.8 out of 5 across all 715 reviews, and 4.6 out of 5 on Google from 91 reviews.
Rook Matthews Sayer Ashington, 2 Laburnum Terrace, Ashington, NE63 0XX.
