Trusted Agent profile · Ashingdon, Essex
Verified
★★★★★
820 reviews across 2 platforms
Ashingdon, Essex, SS4 1UP
Horizon's office in Ashingdon, Essex is rated 4.8 out of 5 across 820 reviews on two platforms, including 739 Google reviews rated 4.8.
Every review we hold for the Ashingdon office, from every platform, shown as written. First names only.
5/5
GoogleThank you Karen, we love our new home and thanks for being patient whilst our property sale went through, You were so easy to talk to and personable would recommend you to anyone buying or selling, thanks again Karen for making our forever home possible.
5/5
GoogleJo and Kizzie have been a wonderful and supportive help in getting my house valued and attracting buyers in the first stage of this process.
Thank you very much Kate, It was a pleasure. I hope you are very happy in your new home.
5/5
GoogleJo was such a great help as we went through the process of buying our new home. We had a fair few bumps in the road, but felt confident that Jo would guide us through them with her usual warmth and expertise. Thanks Jo!
Thank you Rachel! Wishing you all the best going into the New Year with your new home.
5/5
GoogleWe chose Lyndon to sell our home as he was honest and genuinely involved. He remained available throughout the whole process above and beyond. Even though the process was challenging at times from outside issues he did all he could to rectify and keep all parties on board. Thankyou Lyndon very much. You have been wonderful.
Thanks Jaye, lovely working for you, hope everything works out, thanks for everything.
5/5
GoogleThank you so much to Karen and her team for dealing with the sale of my late Aunts property. As we don't live locally it was great that the stress and worry was taken away from us, it made everything so much easier. I highly recommend using K Allan Properties if you have a property to sell.
Hi Laura Thank you so much for taking the time to leave us this lovely review. We really … More
5/5
FacebookAfter what felt a lifetime, 2 years later we are finally moved. During this time horizon estate agents really did a great job! Big shout out to Kerry! Nothing was ever a problem, the amount of times I spoke with her and the team was crazy but never felt it was an issue. Obviously time meant I was known in the office and even when Kerry wasn’t in I was able to speak to anyone and they knew the situation and had an update. Moving was SLOW but this wasn’t due to Horizon but another online estate agent. Yes online maybe cheaper, but they don’t have the driving force behind them to push a sale through and follow it through to completion. I can vouch for this! So a big thank you to you all! Sachia and Dan x
Ah thank you Sachia, we are all just pleased that you are now where you have wanted to be. We wish you and your family all the very best. Don’t forget pop in whenever your passing the office x
5/5
FacebookWe were with Purple Bricks for 6 months, and only had a few viewings. One day Ed from Horizon Estate agents knocked on our door. He said "he had noticed our house was still up for sale after quite a while with Purple Bricks, and could he have a 5 minute chat about our property". After talking to Ed for a short while, we decided to change over to Horizon Estate agents. The new board went up and within hours we had our first viewing. Within 3 days we had more viewings than we had with purple bricks in months. At the end of the Third day we have an offer too good to refuse. So after only three days Ed had sold our house for what we had asked for it. To say we were happy with Eds service through Horizon would be an understatement. Now thanks to Ed and Horizon we now have our dream cottage in North Wales. Many thanks Dave & Deb.
Thanks for the lovely feedback guys. We wish you all the best with your new life in Wales 👍
5/5
GoogleKaren Robertson was very efficient to deal with when we were buying our first property. Karen was always quick to respond to any query i had, which made me feel a lot at ease. Thanks Karen for all your help!
5/5
GoogleI’ve been with Horizon for just over 8 months as my estate agent with the flat I rent and I can’t complain. We deal with Allison all the time and she is super friendly and extremely helpful with any problems we have. All round round great service
Thank you for kind review, it is always nice to hear positive feedback and is very important to know that we are doing things right, thank you again.
5/5
GoogleDealing with the Coulsdon office proved to be a positive experience. The marketing of our property was excellent, the sales staff were helpful and the supporting technology kept us advised of viewings and customer feedback. After sales …
Hi John, we appreciate you leaving a review. Thank you for sharing your positive experience. We will pass your feedback over to the Coulsdon team.
1/5
GoogleVery poor service complained 5 times via telephone about a property and shown pictures , never received a phone call back !!!!!
Unfortunately, we have no record whatsoever of you or your calls, this is clearly not a genuine review. If you believe this is incorrect, please email us so we can investigate your query. 25th June 2026, we have not received an email from you and still cannot find any record of contact with with, we therefore deem this a fake review.
5/5
Googlego smash it sophia! so so proud of you and can’t wait to see how far you go
Thank you so much, Lizzie! 💙 What a lovely message! 🥹 We'll make sure Sophia sees your kind words they'll mean so much to her. We're incredibly proud to have her on the team, and we have no doubt she has a bright future ahead. 🏡✨ Thanks … More
5/5
GoogleOliver provided a great service from start to finish of the selling procedure.He was always available and helpful and was a good link between us,the buyers and solicitors.Other members of the team were also helpful in his absence to reassure and communicate.Thanks all for your constant help and advice. Gill - Huddersfield
5/5
GoogleWe have been dealing with Luke Boles. He has been absolutely fantastic. Very efficient and was able to keep us up to date with everything. He’s enabled us to reserve our dream home. Luke you are a star.
I'm thrilled to hear about your positive experience with Luke! It sounds like he truly went above and beyond to help you secure your dream home. It's great to know that you found him efficient and communicative throughout the process. Congratulations on your new home!
5/5
GoogleWe have been very impressed with Staves. We interviewed 3 estate agents before selecting Staves and we have been extremely pleased with our choice. The initial photography was excellent and, since then, they have moved quickly and …
Thank you for your 5* review and kind words. We're very grateful that you trusted Staves in selling your property. Charly will be very appreciative of the kind words.
5/5
GoogleSold out house through JS Dorking.Felt confident in the whole team from the beginning. Really responsive, professional , knowledgeable. Great service. Highly recommended .
Drear Jane, thank you for your five star review of Jackson-Stops Dorking and we are very pleased to hear that you felt confident in the whole team.
1/5
GoogleVery poor experience. Tried putting us off every property we viewed with them and failed to disclose that he was related to our current landlord at the time! Would never use this company
Afternoon Charlie, I cant see your details registered with us so confused on your review. Do feel free to email me steve@stevegranthambespoke.co.uk so I can look into this personally.
5/5
GoogleRyan helped me sell my house ready for a big move to the north. Thank you!
Thank you for your wonderful review, Connor! ⭐ We're so pleased Ryan could help you sell your home and support you in getting everything ready for your big move up north. 🏡🚚 Thank you for trusting RMJ with your sale, and we wish you all the very best as you start this exciting new chapter! 😊 Ryan and the RMJ Team
5/5
GoogleI bought my new house with Homesmart estate agents. They were amazing helping my house sale progress. They are very friendly and always answered any enquiries or questions. They always return calls. They couldn't do enough to help. I …
Hi Viv, thank you for taking the time to leave us a review, it’s great to hear you have been pleased with our service, especially with Colin. Wishing you all the best in your new home. Kind regards, Helen
5/5
GoogleColin recently helped my partner and I to sell our home and we couldn’t be happier with the quality and speed of the service. Highly recommend, very professional and trustworthy - thanks again!
Thank you so much for your kind words Gema. We’re delighted Colin was able to support you and your partnerwith your home sale. Your recommendation means a lot to us at HomeSmart Estates. Wishing you all the best in your new home. Kind regards Helen
5/5
GoogleI would highly recommend Horizon Estate Agents to anyone. A big special mention to Joe who made the whole process very easy as a first time buyer. Would also like to mention Calum and Reece for all their hard work behind the scenes. Would recommend them to anyone selling and I will be using them again in the future!
5/5
GoogleSheila from MMPE went above and beyond to ensure we locked in our mortgage application before rates were due to rise. Would highly recommend!
Thank you, James, for taking the time to leave such a kind review. We’re delighted to hear that Sheila Pal was able to support you in securing your mortgage application before the rate change. She works incredibly hard to ensure clients get the best possible outcome, especially in fast-moving market conditions. Thank you again for the recommendation, it really does mean a lot to the whole team at My Mortgage & Protection Experts (MMPE).
5/5
GoogleI dealt with Daisy and she was superb, she was the only estate agent I felt that came prepared to our first meeting, which instantly built trust which was delivered upon. Can’t recommend her and this branch enough.
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Daisy provided excellent service and that you felt she came prepared and trustworthy. We truly appreciate your recommendation and we look forward to assisting you with any future real estate needs you may have.
5/5
GoogleVery personable service with no surprises. The sell and negotiations was top draw and looked after our interests at all times. Process very smooth and kept informed throughout. Would certainty recommend to anyone selling a property.
Thank you for your 5* review and for trusting Staves to act as your selling agent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
