5/5
Excellent service, they helped us through a lengthy purchase on our first property! Jo Hardcastle was especially helpful!
Agent replied Β· 8 July 2026
Thanks Mark for the positive review!
Trusted Agent profile Β· Ashingdon, Essex
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820 reviews across 2 platforms
Ashingdon, Essex, SS4 1UP
Horizon's office in Ashingdon, Essex is rated 4.8 out of 5 across 820 reviews on two platforms, including 739 Google reviews rated 4.8.
Every review we hold for the Ashingdon office, from every platform, shown as written. First names only.
5/5
Excellent service, they helped us through a lengthy purchase on our first property! Jo Hardcastle was especially helpful!
Thanks Mark for the positive review!
5/5
Laura has been helpful and kept us informed of what was going on with my parents move. Laura has always responded in a friendly and helpful way.
I'm so glad to hear that Laura has been helpful and kept you informed during your parents' move. Providing great customer service is important to us, and I'm happy to hear she was friendly and responsive throughout the process.
5/5
We have been extremely pleased with Victoria helping us through a very difficult transaction whilst moving from Scotland to England and the professional way she dealt with the complications in the differing two legal systems. We would highly recommend her and would use her service again in the future.
That's great to hear. Moving from Scotland adds an extra layer of complexity to an already difficult legal process! I hope you can now relax and enjoy your new home π‘ β¦
5/5
Excellent service from 1st enquiry with Teresa Mulcrone @ Staves, to visit from Rob Oakley to value mums property, they stood out & came prepared. Even though during selling process, we sadly had to go to probate, they maintained same β¦
Thank you for your kind review! Weβre glad you were happy with the service, and Teresa will really appreciate your mention. Thank you for the recommendation.
5/5
Jordan was very professional and amazing with us He was attentive to details and willing to support throughout
5/5
What a fantastic estate agent. The best I've ever dealt with by far. Rachel and Mike especially, thank you. The care, speed, attention and calmness was second to none. Even on my moving day, when it got late getting the keys. Inviting me and my dog into your office, making me a cup of tea and getting a bowl of water for my dog. Amazing. Thank you once again. Five stars π
Thank you Trevor for your lovely review. It was a pleasure to help you find your new home and eventually get you in on the day of completion. We hope that you will be happy in your new home.
5/5
Lyndon's first visit to value our house said if you give me the opportunity I could sell within 24 hours so we put him to that challenge but not just once but twice he fulfilled his challenge well done excellent service all the way to completion totally recommend
Thanks very much, I knew I'd sell it as it was a beautiful house with an exceptional garden. Hopefully the new people will love it as much as you clearly have. Good luck with the new project.
5/5
Nathan and Steph made this whole process so much easier. Feedback and communication was first class. We'd highly recommend your services.
5/5
I would truly recommend this agent. I am really happy we had worked with Joshua on buying a new house and selling the old one. I was also very impressed with Simon working on the arranging of our mortgage. It was my best experience with the estate agency so far.
Hi Jacek, thank you for your 5* review. Its great to hear we stood out from the competition and were able to make your property journey such a positive experience for you! We wish you all the very best in your new home, the Ashtons team.
5/5
If your wanting an agent who is hard working, professional and goes over and above what is expected then look no further.. the staff are knowledgeable and helpful to the end. They helped me to complete and untangle a complicated sale and nothing was too much trouble. My own point of contact was Tracey .. and she was incredible. She kept me updated at every step. She was very competent and worked hard for me which I am very grateful for. I canβt thank you enough and will recommend Ryder Dutton to anyone selling their home π
5/5
I have been with Horizons for a few years now, and itβs an Agency that I would 100% recommend. The Staff is always available when I need to communicate an issue and quite quick at helping resolve it , property is managed in a respectful and reasonable manner, also flexible and patient when difficult situations arises.
Dear Lynda, Thank you for your positive review, its really good for the team to hear the great feedback with regards to the service that they provide. Thank you.
5/5
Known Jack Rogers since he was a kid from Stratton, valued my parents home , heβs still got that cheeky confidence and knows everything there is to know , legend in the game would definitely recommend!
How wonderful to hear about your long-standing connection with Jack Rogers! It's always special to work with someone who brings a mix of confidence and expertise to the table. Thank you for recommending him so highly, legends like Jack are truly a valuable find in the real estate world!
5/5
I had an excellent experience with Fine and Country. They showed us some lovely properties. James Young was very attentive and polite throughout the viewing process. He was very knowledgeable about the properties and did his upmost to answer all of our queries. Overall, I would highly recommend.
Thank you Samantha, that is very kind of you
5/5
Lyndon was amazingly helpful with two house sales in the last two years while he was based in Taunton. He not only gave us some very helpful advice but he made the whole process so straightforward. Both transactions went through without any delays or issues thanks to his vigilance.
Always a pleasure to help. Thank you for the kind words and encouragement.
1/5
All was well until one day when speaking to Alison she forgot to put me on mute and used foul language when I asked her to ring someone else directly and before anyone asks I had never been and never was rude, totally uncalled for and totally unprofessional, makes you wonder how they talk about their clients, will never use again, very disappointed
5/5
Such a great experience with Lee and Sandra! Gave us past, present, and future information about the place! Answered all my questions. Would 100% recommend to my friends who needs help finding a home!
Hi Avery Thank you so much for your review, it has been a pleasure working with you and finding you your new home, and we are looking forward to supporting your move - enjoy the house !
5/5
Hadley, Luke & Ruby advised us on the marketing strategy for our home and pricing it right being the crucial element. We got 13 viewings booked in within a week of going live and had multiple offers on the table within 48 hours of the β¦
Hi Joe, thanks for leaving a 5-star review. We appreciate you sharing your positive experience. We will share your kind comments with Hadley, Luke & Ruby and the Coulsdon team.
5/5
David, Lucy, Darrell and whole team involved in our recent sale fully exceeded our expectations. They were efficient, courteous and communicative throughout. Our property was unusual and therefore challenging in the difficult financial climate in which we had to sell. The team even came up with some innovative suggestions that we would never have thought of! The wealth of experience at Jackson, Stopps and Staff in Dorking is a resource that we will call on again, and I hope we never need to go anywhere else! Thank you so much.
5/5
Since renting via horizon, the service we have had is excellent. Whenever their was a problem, Horizon immediately helped and are always on hand when needed. The staff are very friendly and both Alison and Reece, who are our main contacts are professional yet friendly and approachable. I would whole heartedly recommend horizon to anyone.
Dear Marc, Thank you for your kind review, the team really appreciate your feedback!
5/5
When I decided to sell my property I met with a few estate agents, but right from the beginning Claire at Redbrik stood out. Her knowledge of the market, and advice were so helpful. Getting my property marketed was very straight forward and speedy. Any questions I had were quickly answered by Claire and Stacey in the office. My experience of Redbrik has been very professional and friendly, and Iβm so happy I chose them to sell my property. Definitely recommend.
Thank you for the lovely review, Laura!
5/5
I can't recommend Claire and the team at Redbrik highly enough. We sold our house in January and from the first contact we made, to the day we completed, the service we received was 5*. Nothing was too much trouble, the process was explained every step of the way, my calls were returned promptly. What more could you ask for? Once we had accepted an offer, Claire made sure that the process was smooth and stress free. I really can't say enough good things about this company - if you've come as far as reading reviews, don't look any further, they will look after you brilliantly.
Thanks for the 5 star review Jenny! We're glad Claire made the move so smooth for you!
5/5
I couldnβt be happier with the service from Redbrik. Claire came to do my valuation and was so helpful and friendly. She was on the ball with everything so I was sorted quickly and with no messing about. Stacey was great and kept me up to date with offers and again was so friendly. There was 3 weeks and 3 days between my valuation and my house being sold subject to contract which is amazing! Would 100% recommend Redbrik to anyone looking to sell. Thank you!
Thank you for your lovely review, Catherine!
5/5
We sold our house recently with Redbrik and we would certainly recommend them. Claire, Stacey and Ollie were very approachable, professional and helpful at all times and there was always someone to answer a call. The marketing was very good with excellent photos. They worked hard to sell our property quickly in a matter of weeks, despite some difficulties. They were also good at keeping us up to date during the sale process. We were very happy with the service.
Thanks for the lovely reivew Jenny! Glad the team could be of service to you!
5/5
I can't recommend this estate agents high enough! After the passing of my dad we needed valuations for the purpose of probate. We contacted a number of estate agents.. 1 made it quite clear they weren't β¦
Thank you for your kind words! Weβre very sorry for your loss and glad Andy and the team could support you during such a difficult time. We really appreciate your recommendation.
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