Trusted Agent profile · Ashford, Kent
Verified
★★★★★
227 reviews across 2 platforms
Unit 1, Goat Leas Trinity Road, Ashford, Kent, TN25 4AB
Part of Mockford & Hunt, see every office.
Mockford & Hunt's office in Ashford, Kent, at Unit 1, is rated 4.8 out of 5 across 227 reviews on two platforms, including 211 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Mockford & Hunt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleJulie at Mayets promised she’d sell our house quickly and for the best price, and she absolutely delivered. On the very first viewing, we had an offer above asking from a serious buyer. The house is now sold, we’ve moved on, and we couldn’t be happier. Perfect score from us, highly recommended!, Yasin & Shamim, formerly Wain Court residents
5/5
GoogleCouldn’t be happier with our experience, we had a group chat where any questions were swiftly answered making the purchase of our first home as stress free as possible and I couldn’t recommend them more.
Hi Ethan. Thank you so much for your positive review. We do love the group chat. It makes life so easy and just means that you are updated so much easier and quicker than traditional means. We hope you enjoy your new home and if you ever need us again in the future, you know where we are!
1/5
GoogleI was dissapointed with the handling of our property, did not recieve any information that our buyers backed out if we were told way before we would not of carried on with the searches
Hi Stuart. It's always frustrating when a sale falls through for reasons out of our control. We did notify you when we were made aware of the situation but we understand how disappointing it is that your buyers pulled out. It's a shame that you rated us with a one star review for something that was beyond our control but we wish you and your mum all the best for the future.
5/5
GoogleFrom day one Tim was helpful friendly and knowledgeable. They were always available and quick to respond. Made each step of the process easy and helped us understand all the way through. …
Hi Dan. You have also been a pleasure to work with. Good luck with the decorating. We can't wait to see the photos! If you need anything else in the future, you know where we are. … More
5/5
GoogleFantastic company and Agent. Selling or buying house can be very stressful experience. Tim, Charlotte & rest of the team done an amazing job. From the moment when Tim called me for the first time I knew I am dealing with a genuine agency which is putting their customers on the 1st place... always. They explained us the process and kept it as simple and clear as possible. They have been there for us all that time, and helped us with doubts and all tricky questions. Thank you ever so much for your support, help and a service. And hope to deal with you lot in the future.
Hi Tatiana. Thank you so much for putting your trust in us. We appreciate selling a home when you don’t live locally can be a little daunting. We are delighted that all went smoothly and we wish you well for the future!
5/5
GoogleTim was the estate agent for the property we brought. His communication was superb throughout and kept us informed of progress. Not your typical pushy estate agents. When things started rolling, he chased to make sure things were moving …
Hi Sophie and Matt. We are so pleased that we managed to find you your perfect home and I’m sure you’ll have many happy years there together making it your own. Many thanks for your great review and if we can help again in the future, you know where we are!
1/5
GoogleThe girl on the phone is clueless, she doesn’t know the area or the price of the property they are advertising
Dear Mr Faizy I am sorry to hear that you experienced such poor service. The young girl is new and training but there is still no excuse for such poor service. If she didn’t know she should have passed you onto a more experienced member of staff. If you would like to call back and ask for myself or Mohammed or Adnan we will be more than happy to help. I would like you to call back so that I can identify the call and listen back to identify the training needs. Once again my sincere apologies and I would welcome the opportunity to put things right for you. Kind regards Julie Mayet Sales/Lettings Manager
5/5
GoogleAmazing experience with Tim, he was always friendly and knowledgeable. He moved mountains for us to get our dream home. Myself and my partner cannot thank him enough. Would highly recommend to anyone.
Hi Nicholle, what a review, thank you! It's always lovely to feel appreciated and we genuinely wanted to help as much as possible to ensure that you moved into your dream home. We're so pleased that it's all gone through and we hope that you're already settling in nicely. Let's hope our paths will cross again in the future. You know where we are if you need us!
5/5
GoogleGreat team, very supportive, excellent service. 5 stars all round
Hi Alex. Many thanks for your 5 star review. We know this wasn't the easiest of chains to progress but we are so pleased that you have now completed and are in your new home. Congratulations again and we hope you are all settling in nicely!
5/5
FacebookSimply the best! Without the help of Tim and Frances our chain would have fallen trough for sure. They went above and beyond to keep our chain together including alerting us about a huge issue at the time with our solicitors what led to a change. They kept contact with our buyers as well even tho we did not sell with them to make sure all goes smoothly. I had times where I just wanted to give up but Tim and Frances always had an encouraging word, a confident calming vibe, a friendly positive attitude to make me feel I am in good hands. If we sell and buy again, there is no question: only Mockford and Hunt! Thank you.
Hi Nora. It certainly wasn't the easiest sale to progress but then it makes it all the more rewarding when we finally get there. We are genuinely so happy for you both and we know you'll be very happy in your new home. Congratulations!
5/5
GoogleTim is fantastic! Really friendly and helpful. Tim is very knowledgeable and takes a great interest and listens to what we want. We have had Tim value our home and show us around on viewings and I can’t fault anything. If we ever sell a house again in the future Tim will be the first we call. Thank you for all your help so far!
5/5
GoogleWe are first time buyers, the team put us at ease immediately. Communication was excellent and the team were available 24/7 to answer any questions we had and to update us on the progress. The entire process has been smooth and stress free. Thank you to the entire team.
Hi Molly. Thank you so much for your great review. From our own experiences in life, we know just how frustrating it is when you can't get any information or you can't get hold of people so as a business, we really do pride ourselves on … More
5/5
GoogleAbsolutely fantastic service by julie and her team...cannot fault...got me into the property swiftly.
Dear Majid, Thank you for taking the time to leave a positive review. We wish you all the success with your business. Kind regards Julie and the Mayets team.
1/5
GoogleCall office phone, never any answer, business shows open on Google. Poor customer service.
Dear Ms Patel Thank you for taking the time to leave a review. If you can leave a voicemail or send an email info@mayetestates.co.uk we will be happy to respond. We are … More
5/5
FacebookThese guys are truly amazing we were Originally on the market with someone else for over 6months. We decided to change to Mockford and Hunt and they’ve managed to sell our property within 7 weeks. They are pro active and they treat you like real people nothing was a bother to them. Good communication. 100% recommend. Thanks Tim and Charlotte
5/5
GoogleFantastic experience with Mayets. Julie and her associates were Incredibly professional, knowledgeable, and swiftly answered all my questions (as a first time buyer i had quite a few). I highly recommend them to anyone looking to buy or sell a home truly outstanding service!
5/5
GoogleEasy and quick communication. Help us along the way step by step with purchasing our first home.
Thank you very much for your positive review. We know that buying a home for the first time can be a daunting prospect. This is why we try to give our buyers as much information as possible so that you know what to expect along the way, helping to take any likely stress out of the situation. We hope by now you have settled into your new home and we hope you have any years of happiness there.
5/5
FacebookWe have been very happy with the service from Mockford and Hunt. Selling and buying a house is not easy, however Tim and Frances made the process as easy as it could be with covid safe viewings arranged at times convenient to me, maximising the opportunities. A quick sale for us, great systems, photography and advice. Would recommend!
5/5
GoogleI highly recommend checking out Manor Estate Agents. They have a fantastic track record, excellent customer service, and really know the local market inside out. Give them a try, and I'm sure you won't be disappointed!
Thank you Haider, for sharing your positive experience with Manor Estate Agent.
5/5
GoogleFrom the time we first engaged with Mockford and Hunt to the time we managed to sell our house, we felt like they had nothing but our best interest in mind. I got the feeling that they genuinely cared about what was best for us, even if it …
Hi Robert. Thank you so much for your glowing review. It has been a pleasure to work with you both and whilst the process hasn't been the easiest, with perseverance and determination, we are all really pleased to have got you to completion. … More
5/5
GoogleWe just bought our house through Mockford and Hunt. Tim was an absolute pleasure to buy through and he went above and beyond to help us along the way. Refreshing to see an estate agent who truly cares about the buyers/sellers. Fantastic to work with, and would highly recommend to anyone.
5/5
GoogleFrom start to finish the experience was amazing. I was treated professionally and in a friendly matter. They found me a perfect rental house for my family. Thank you Mr Khan.
Thank you Salmaan, for sharing your positive experience with Manor Estate Agent.
5/5
FacebookWe sold our house through Mockford and Hunt. From the day we met Tim his communication was exceptional, a perfect combination of professional & friendly and open. We felt like Tim & the team went the extra mile at all times to get our sale through and they even pulled out all the stops to get our tricky onward purchase sorted in time to meet our impending and finite mortgage offer deadline. Would recommend them 100%
5/5
GoogleI had a very positive experience of renting with Mayets and would highly recommend them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mockford & Hunt's Ashford office has 227 reviews across two platforms: 211 on Google, 16 on Facebook.
Mockford & Hunt Ashford is rated 4.8 out of 5 across all 227 reviews, and 4.8 out of 5 on Google from 211 reviews.
Yes. In The Trusted Agent 2026 awards: Mockford & Hunt, Ashford won Trusted Agent.
Mockford & Hunt Ashford, Unit 1, Goat Leas Trinity Road, Ashford, Kent, TN25 4AB.
