Trusted Agent profile · Ashford · Kent

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Mockford & Hunt Ashford reviews

★★★★★ Excellent

227 reviews across 2 platforms

Unit 1, Goat Leas Trinity Road, Ashford, Kent, TN25 4AB

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Mockford & Hunt's office in Ashford, Kent, at Unit 1, is rated 4.8 out of 5 across 227 reviews on two platforms, including 211 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

211

Reviews on Google

This office

Facebook logo

5.0 / 5

16

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mockford & Hunt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Facebook

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Charmante · 23 October 2022

5/5

Google

Mockford and Hunt - This is not your usual estate agent - they care! We would not hesitate to recommend the services of Tim and his team. Our experience so far has been exceptional. Very professional and caring approach to the whole …

Cindy · 8 October 2022

Agent replied · 3 November 2023

Hi Cindy. Thank you so much for your great review! We are so pleased that we have been able to find you both your dream home and we look forward to working with you through to completion. Knowing that you are absolutely made up with your … More

5/5

Google

Mockford and Hunt really went out of their way to make sure that our sale went through smoothly. They understood that we didn't want to move until we found the perfect property and made sure that our buyers knew that so that everyone knew what was going on. The whole team were friendly and approachable and really went above and beyond to not only sell our home but ensure that we found a great property too. We would definitely use Mockford and Hunt again and highly recommend them to anyone looking for a friendly and efficient estate agency.

Emma · 18 September 2023

Agent replied · 18 September 2026

Hi Emma. Thank you so much for your great review. We appreciated that finding the right property was always the fundamental part of you moving up the ladder and we are so glad that we managed to find you a flexible buyer that would happily wait until you found the perfect home. Now you are in, we hope you and your family have many happy years there together building lots of new memories to cherish!

5/5

Google

Great personal service from Tim and Frances. We moved 200 miles away and they handled everything for us efficiently and friendly. They kept us informed throughout and helped keep things moving smoothly.

Lee · 24 September 2025

Agent replied · 24 March 2026

Hi Lee. Thank you so much for your great review and for entrusting us to look after your home. Having had a few obstacles in the way, we have always managed to come up with solutions and we are delighted that you have now exchanged and you can look forward to future. We wish you all the very best and if you ever need our advice when you come to buy a property, you know where to find us.

5/5

Google

Excellent and very quick work for the sale of my wife’s house . Communication was very important and really impressive. Tim was a great guy and helped us take away the stress . Thankyou so much with all the help a top class service and company

Moray · 18 May 2022

Agent replied · 3 November 2023

Hi Moray and Tracey. Thank you for your glowing review. It’s always very satisfying when we have a seamless transaction and it was a pleasure to guide you both through the process.

5/5

Google

Amazing service from Frances & Tim! Tim took me seriously as a buyer from the first phone call (which is a rare experience) and Frances has been exceptionally helpful with navigating through the tricky final parts of the sale. Without her …

Kayley · 8 October 2022

Agent replied · 3 November 2023

Hi Kayley. Thank you so much for your glowing review. It's not been the easiest sale to progress but for us, it makes it all the more rewarding when it goes through to exchange knowing that we've helped get you there! It's been great dealing with you and we look forward to dealing with you again in the future!

5/5

Google

Estate agent of the future, putting the client first and regular updates. Tim got more than asking price and our sale within a week. Charlotte drives the paper work through and is constantly making calls to save you the stress of not knowing what's happening. Any question is answered straight away and Tim, Frances and Charlotte are always on hand with a wealth of knowledge. these three knock other estate agents out the water. more than highly recommended thanks guys for all your hard work

Pigglett · 6 July 2023

Agent replied · 3 November 2023

Hi Miranda. Thank you so much for your kind words. It's reviews like this that we really appreciate and we thank you for recognising that we do our all to try and make the whole process as painless as possible. You are great to work work, we're enjoying the banter and we look forward to getting you to completion. Hopefully not long to go now!

5/5

Google

Thanks a lot for the detailed walkthrough! You explained everything so well and made the whole process smooth and easy to understand.

Harish · 18 November 2025

Agent replied · 18 July 2026

Dear Harish, Thank you so much for your kind words! It was a pleasure assisting you. Manor Estate Agent

5/5

Facebook

Where do I start!!50 weeks ago I put my house on the market with a big company, they sold my house. But in buying a house the agent was limp, not honest and didn't communicate. We lost the house of our dreams due to that.Then Tim and his team came along. We switched to them after listening to the ambition of the company. They sold our house and my mother in law's. It was a complicated two chain affair. They helped us find another house, even better than the one before.I can honestly say without Mockford and Hunt we would have lost out again. Communication, honesty and the commitment to go above and beyond in the progression of the chains was outstanding. An average Joe estate agent does not give you that service. It's not just about selling your house, it's about making sure you purchase one too!I can't thank them enough and would highly recommend them to anyone, it's a shame they only have 1 office as I'm sure other counties would appreciate this dedication to their clients and their service.Good luck to Tim and his team.

Stephen · 6 May 2021

5/5

Google

We recently sold our house through Mockford and Hunt, and would definitely recommend them. The WhatsApp group made communication easy and convenient, and we were impressed with their enthusiasm. We were kept updated throughout the process, thank you guys!

David · 18 May 2025

Agent replied · 18 May 2026

Hi David. Thank you very much for your great review. We know it took a bit longer than we would have liked due to delays within the chain but we are glad to see that you have now completed and are in your new home. We hope you, Kat and the family will be very happy and if you ever need us again in the future, you know where we are.

5/5

Facebook

Wow just wow I cannot thank Tim and Charlotte enough! I was with a different estate agent to start with and my experience was, should we say not good. Then I listed with Mockford and hunt on the Friday and it was sold on the Monday! I cannot stress how wonderful they are, I felt like they really care and would bend over backwards to help. I will definitely be using again and will be spreading the word on how amazing they are. Again thank you

Sam · 16 March 2021

5/5

Google

Our property went on the market the week before Christmas and whilst COVID restrictions were in force so we were delighted when it was sold in the first week and on the second viewing. The sale was not without its problems but Tim was …

Alan · 8 October 2021

Agent replied · 3 November 2023

Hi Alan. Thank you for such a positive review. The process of moving is not always easy as you know but with perseverance and determination, we got there in the end. Congratulations!

5/5

Google

Mr Khan, as always it was a wonderful experience, these guys helped me and found me a beautiful property which I can call home, everything was done smoothly and on time. Thank you.

Shamrose · 18 July 2025

Agent replied · 18 July 2026

Thank you so much for your kind words, it truly means a lot to us. We're delighted to hear that you had a positive experience and that we were able to help you find a place you can proudly call home. It was a pleasure working with you, and we’re always here if you need anything in the future. Wishing you all the best in your new home!

5/5

Google

I have recently used mayets for a tenant finding service. I have found then professional and polite throughout. They always returned calls and went out their way to accommodate viewings out of hours. Thankyou

Babar · 24 April 2026

5/5

Google

My communication with Charlotte was outstanding. She is so personable and genuinely caring of people's search criteria, which makes Mockford and Hunt stand out above the rest. I would recommend them to anyone who is after a successful property purchase process. Professional yet friendly.

Imogen · 3 November 2021

Agent replied · 3 November 2023

Hi Imogen. We are so pleased to hear that your experience with us has been a cut above the rest. We pride ourselves on giving the best possible advice to each and every client that we have the pleasure of dealing with and we hope to find you your ideal home soon.

5/5

Google

Having ummed and ahed about whether to take a risk with a new agent, we were swayed by the value and professionalism Mockford and Hunt seemed to offer. It was a very good call; our property went from listing to being under offer in three days and three viewings. Tim has been incredibly helpful and always accessible, offering efficient and professional (yet friendly) communication at all times. There's something to be said, I think, for using a small firm with long established, experienced directors-the service is more personal, more effective and more targeted to individual needs. Highly recommended.

Will · 3 November 2020

5/5

Google

My communication with Charlotte was outstanding. She is so personable and genuinely caring of people's search criteria, which makes Mockford and Hunt stand out above the rest. I would recommend them to anyone who is after a successful property purchase process. Professional yet friendly.

Imogen · 18 May 2021

Agent replied · 24 August 2024

Hi Imogen. We are so pleased to hear that your experience with us has been a cut above the rest. We pride ourselves on giving the best possible advice to each and every client that we have the pleasure of dealing with and we hope to find you your ideal home soon.

5/5

Google

Julie at Mayets promised she’d sell our house quickly and for the best price, and she absolutely delivered. On the very first viewing, we had an offer above asking from a serious buyer. The house is now sold, we’ve moved on, and we couldn’t be happier. Perfect score from us, highly recommended!, Yasin & Shamim, formerly Wain Court residents

Yasin · 24 August 2025

5/5

Google

Couldn’t be happier with our experience, we had a group chat where any questions were swiftly answered making the purchase of our first home as stress free as possible and I couldn’t recommend them more.

Ethan · 7 May 2025

Agent replied · 7 May 2026

Hi Ethan. Thank you so much for your positive review. We do love the group chat. It makes life so easy and just means that you are updated so much easier and quicker than traditional means. We hope you enjoy your new home and if you ever need us again in the future, you know where we are!

5/5

Google

From day one Tim was helpful friendly and knowledgeable. They were always available and quick to respond. Made each step of the process easy and helped us understand all the way through. …

Danny · 8 October 2022

Agent replied · 3 November 2023

Hi Dan. You have also been a pleasure to work with. Good luck with the decorating. We can't wait to see the photos! If you need anything else in the future, you know where we are. … More

1/5

Google

I was dissapointed with the handling of our property, did not recieve any information that our buyers backed out if we were told way before we would not of carried on with the searches

Stuart · 18 May 2025

Agent replied · 18 May 2026

Hi Stuart. It's always frustrating when a sale falls through for reasons out of our control. We did notify you when we were made aware of the situation but we understand how disappointing it is that your buyers pulled out. It's a shame that … More

5/5

Google

Tim showed us a couple of houses locally, & he offered us some good suggestions on areas to look at as we don't know the town very well. He also took the time to find out what was important to us in our proposed house search, and made some …

Marie · 12 October 2024

Agent replied · 24 August 2024

Hi Marie. Thank you so much for your heartfelt review. Helping our customers is not just a job for us, we love what we do and we don't think it takes much to give people like yourself some good guidance so that you can be sure to find the … More

5/5

Google

Fantastic company and Agent. Selling or buying house can be very stressful experience. Tim, Charlotte & rest of the team done an amazing job. From the moment when Tim called me for the first time I knew I am dealing with a genuine agency which is putting their customers on the 1st place... always. They explained us the process and kept it as simple and clear as possible. They have been there for us all that time, and helped us with doubts and all tricky questions. Thank you ever so much for your support, help and a service. And hope to deal with you lot in the future.

Tatiana · 3 November 2022

Agent replied · 3 November 2023

Hi Tatiana. Thank you so much for putting your trust in us. We appreciate selling a home when you don’t live locally can be a little daunting. We are delighted that all went smoothly and we wish you well for the future!

5/5

Google

Tim was the estate agent for the property we brought. His communication was superb throughout and kept us informed of progress. Not your typical pushy estate agents. When things started rolling, he chased to make sure things were moving …

Sophie · 8 October 2021

Agent replied · 18 May 2026

Hi Sophie and Matt. We are so pleased that we managed to find you your perfect home and I’m sure you’ll have many happy years there together making it your own. Many thanks for your great review and if we can help again in the future, you know where we are!

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Questions about Mockford & Hunt Ashford

Has Mockford & Hunt won any awards?

Yes. In The Trusted Agent 2026 awards: Mockford & Hunt, Ashford won Trusted Agent.

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