Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad the lovely pleasure of meeting Mohammed this afternoon at our home from Mayets newish member of the team. Wow what a lovely young man he was both professional and pleasant just a breeze to speak to arrived on time had a good eye for detail and very knowledgeable.
I wish you every success in your new roll such a great asset to the team!!
We look forward to dealing with you again in the future.
Iram · 24 October 2025
Agent replied · 24 July 2026
Dear Iram,
Thank you for taking the time to leave us a review and to acknowledge what a great asset Mohammed is to our team. We certainly see him having a great future with Mayets.Thanks again for your kind wishes too and also for being great tenants :)
Kind regards
Julie Mayet
★★★★★ 5/5
GoogleTim and the team were excellent, kept us fully up to date on everything, answered our inquiries and was straight down the line with us, Very happy with the service from Tim, Charlotte and Frances and the whole team at M&H.
Jack · 18 May 2025
Agent replied · 24 August 2024
Hi Jack. Thank you so much for your great review. We're so glad that you were happy with the service and valued our transparency throughout out the process. We are delighted that you are now in your new home and we'd love to see how you get on with the renovations. All the best with making the house your home!
★★★★★ 5/5
GoogleI have rented my first home from Manor Estate Agent. I’m grateful for the excellent service I received from this agency. From the very beginning, the team made the entire process simple, clear, and stress-free. Every question I had was answered promptly, and communication was always professional and friendly. Definitely recommend them if you are buying or renting out a property. Thank you again for the service. Roqia
Malia · 18 December 2025
Agent replied · 18 July 2026
Dear Roqia,
Thank you for your wonderful review. We’re delighted to hear your first renting experience with us was smooth and stress-free. It’s great to know our communication and support made the process easier for you. We truly appreciate your recommendation and are always here if you need anything in the future.
Best regards,
Manor Estate Agent
★★★★★ 5/5
GoogleVery long house buying experience (9 months+) but Tim and the team were very helpful, despite being the EA for our sellers. They intervened when we reached out for help and kept checking in throughout the process. They seem open and honest and I'd use them if we ever come to sell (hopefully not for a while yet!!)
C · 25 September 2024
Agent replied · 25 October 2024
Hi there. Thank you so much for your positive review. We know the process was frustratingly long due to boundary/ access issues etc but we are so pleased that you are now both in your new home. We wish you all the best for you both in your new family home and when the time has come and you've got lots of children and you need a bigger place, we look forward to working with you again!
★★★★★ 5/5
GoogleWe can’t recommend Mockford & Hunt highly enough - Tim and Frances are very approachable, answer any queries very promptly and were amazing at keeping our sale and purchase on track. Their commitment to good communication and openness about the process really stands out compared to any other estate agents we have come across. I’m very impressed with the service they provide.
Sara · 9 September 2026
★★★★★ 5/5
GoogleAn amazing experience again buying with Mayets estates and lettings,
Julie and the team always provide the support required and keep you updated along the way. Would definitely recommend, if you are looking to buy or sell your journey with Mayets will always be a pleasant one.
Thanks once again to the whole team.
Afzal · 24 October 2025
★★★★★ 5/5
FacebookAbsolutely flawless ! From start to finish Tim and the team have been soooo helpful and nothing is too much for them. They are always on hand to answer any questions big or small and are always so friendly with advice. As younger buyers we don’t have much experience with the sales market but they gave us so much advice with their wealth of knowledge and helped us move with ease ! We can’t thank them enough for making our move easy and always calming our neves ! They have completely changed our opinions on estate agents - Thank you all so so much!
Sami · 7 November 2022
Agent replied · 3 November 2023
Hi Sam. Thank you so much for your glowing review! It has been a pleasure working with you both and I'm glad we were able to calm your nerves along the way. Moving home isn't always easy and this is why we try to get involved as much as possible, just to help ease the process along. Good communication is always key. We hope you will both be very happy in your new home and we hope to hear from you again in the future.
★★★★★ 5/5
GoogleEstate agents have such a bad reputation ...... well Tim and his team will soon change your mind about them and prove that there are some amazing ones out there. Tim has been so helpful throughout the buying process and kept me updated along the way. He was able to sort out any issues and I'm now in my home and very happy.
I would definitely recommend Mockford and Hunt for the buying or selling of your property.
Thank you Tim and team!
Anne · 3 November 2022
Agent replied · 3 November 2023
Thank you so much for your great review. After working in the business for so long, we understand the frustrations that people have with some agents not keeping their customers in the loop and this is why when we set up, it was absolutely paramount to us that we provided a service that would make us easy to reach and resolve issues as and when they happen. We're so glad this worked well for you and that we were able to keep you updated along the way to getting you into your new home.
★★★★★ 5/5
GoogleFantastic, Trustworthy Team
Mockford sold our home in difficult times following only three viewings! We cannot thank you all enough for all your support and laughs throughout the process.
Please don't hesitate, make the call and put your trust in Tim and the team they certainly will not let you down.
Thanks again Tim, Frances and Charlotte you are all amazing.
Kellie & Steve
Kellie · 27 January 2024
Agent replied · 24 August 2024
Hi Kellie and Steve. Thank you very much for your kind words. It's always quite humbling to hear such lovely comments. We hope preparations for the wedding go well and we're looking forward to sampling some of your home-brew! All the best.
★★★★★ 5/5
GoogleIf you're looking for an estate agent with a personal touch and not to be treated like just another number then Mockford and Hunt are the obvious choice. We have used them on two occasions now and they have been nothing short of exceptional.
From start to finish everything was taken care of quickly and efficiently, nothing was too much trouble and at every occasion the whole team were friendly, polite and punctual. We mainly dealt with Tim who catered for our every need although Francis and Charlotte helped us numerous times too and were just as fantastic.
We cannot recommend Tim enough and will without a doubt be using him and the team again in the future.
Kaylie · 6 June 2022
Agent replied · 3 November 2023
Hi Kayleigh and Toby. Thank you for such a humbling review. We are only too happy to have been able to help you and Toby again. We hope the new project goes well and we look forward to seeing you both again in the not too distant future!
★★★★★ 5/5
GoogleGreat service, super fast for finding the tenants and very clear commutations and easy to work with. I would recommend to anyone in the area to choose Manor estate agency as a must. 5 star no doubt!
Jiang · 18 May 2026
Agent replied · 18 July 2026
Dear Jiang,
Thank you for your kind words and 5-star review, it’s greatly appreciated. We’re glad you had a smooth experience, and we’re always here to help whenever you need us again.
Best Regards,
Manor Estate Agent
★★★★★ 5/5
GoogleI have dealt with a few of the “big players” in the estate agent world in Ashford and they do not compare to Mockford & Hunt. Attentive, compassionate and ultra professional! They are the innovative in their approach and get the job done. If you are reading this do not hesitate in appointing them as your estate agent, you will not regret it.
Paul · 6 October 2025
Agent replied · 11 December 2024
Hi Paul. Thank you so much for your glowing review. It's always lovely to hear such heartfelt comments and we hope you are enjoying life in your new home. You have been great to work with and whenever you want to move again in the future, you know where we are!
★★★★★ 5/5
GoogleSuch an amazing agency! Tim was so helpful and nice to us and managed to help us in more ways than any other agency. I would advise anyone who is planning on selling their home to go through Mockford & Hunt! They will go above and beyond to help where necessary!
Lucy · 18 May 2024
Agent replied · 3 November 2023
Hi Lucy. Thank you so much for your great review. It's so lovely to hear that you came back to us simply from a good conversation that you had with Charlotte a year ago. We were delighted to be able to help and if you ever need us again, you know where we are!
★★★★★ 5/5
GoogleI am delighted to commend Manor estate agent for their exceptional service. Their unparalleled professionalism, keen attention to detail, and dedication to client satisfaction truly set them apart in the industry. I wholeheartedly recommend Manor estate agent to anyone seeking a seamless and rewarding property transaction experience.
Haleema · 18 July 2024
Agent replied · 18 July 2026
Thank you Haleema, for sharing your positive experience with Manor Estate Agent.
★★★★★ 5/5
GoogleFrom the minute Tim stepped through my door and until my house was sold I knew I had made the right decision.
Between him and his team I was never lost on what was going on.
There was communication throughout the process was beyond expectation, which I have to say I was worried about based on the comments and feedback I had heard from friends/family who had gone through the selling process.
If you are looking to sell, you want a professional team and you want honesty in the process and you want a team that gives back locally too, then Mockford and Hunt are the ones for you.
I wouldn't even think twice about using them again if I need toPositiveResponsiveness, Quality, Professionalism, Value
Nothabo · 25 August 2021
Agent replied · 3 November 2023
Hi Thabo. Thank you for such kind words. Our core values include great communication, honesty and integrity and we are fortunate that we are able to give back to the local community. Your nominated cause, the Pilgrims Hospices are always grateful for any donations we are able to make. Thank you again and we hope you enjoy your new home.
★★★★★ 1/5
GoogleRang Mayets to put in an offer on a house to be told by the rude guy on the phone that they would only be looking for offers over £150,000 even though it’s on for £145,000. Since then I’ve emailed to forward my offer with DIP but no reply.
The one thing that an estate agent’s needs is good communication and they just haven’t got it!!!
John · 24 July 2025
Agent replied · 24 July 2026
Dear Mr Sultana
Thank you for taking the time to leave us a review. I am very sorry for the lack … More
★★★★★ 5/5
GoogleTim was brilliant with us and showed us some extra properties also and once we told him we loved a certain one he was so helpful with assisting what to do next and went well out of his way to let us know everything we needed to know. I can’t thank him enough for finding our dream home for our little family 😀 …
Scott · 18 May 2023
Agent replied · 3 November 2023
Hi Scott. Thank you so much for your great review. It was a pleasure to show you round on Saturday and I'm glad that we were able to come up with the perfect home for you. We look forward to working with you and getting you through to completion!
★★★★★ 5/5
GoogleFirst Time Buyer.
Under 7 weeks, offer to Completion.
It has been a wonderful experience working with this amazing team - Tim and Frances. We are incredibly thankful that we had the best of the best EA, always prioritizing and valuing our questions and queries by establishing communication on WhatsApp group.
Thank you for exceptional service.
Happy customers.
Alisha · 24 September 2025
Agent replied · 24 March 2026
Hi Alisha and Rishi. You have been a pleasure to work with and we are so pleased that you were happy with our service along the way. 7 weeks is a great turnaround, particularly with a chain involved and just shows that when you have efficient communicative estate agents, mortgage advisers and solicitors involved, anything is possible. We wish you all the best with your new home and if you ever need us again in the future, you know where we are!
★★★★★ 5/5
GoogleReally helpful and prompt, viewed and in within a week! Shout out to Adnan, he’s been an absolute star and the whole company have been a pleasure to deal with. Thanks Mayets!
R · 24 December 2025
★★★★★ 5/5
GoogleFrances and Tim could not have been more helpful and accommodating throughout our moving process. Their communication was fantastic - they kept us informed while remaining friendly and approachable. Their expertise and experience was apparent throughout, and you can tell that they genuinely care about their work and their clients. Thank you both so much for everything!
Jayde · 24 September 2025
Agent replied · 24 March 2026
Hi Jayde. Thank you so much for your great review. I know we had some bumps in the road along the way but with a lot of perseverance, we are delighted to now have got you both into your forever home You have been a pleasure to work with and we wish you all the very best for your future.
★★★★★ 5/5
GoogleAbsolutely fantastic agent, have used more than once, very efficient throughout the process and have felt looked after from start to finish... Thank You Mayets 😊 …
Sarah · 24 January 2026
★★★★★ 5/5
GoogleMy partner and I recently brought our first house through Mockford and Hunt. We cannot fault Tim and Frances one bit! From my first phone call with Tim, we were kept informed throughout the entire process. They’re professional, caring and very efficient. We cannot thank you both enough!
Michaela · 12 August 2026
★★★★★ 5/5
GoogleTim and the team are great. We always had a healthy amount of viewings even in a tricky market. I also appreciated how honest and communicative they were throughout the process, never more than a phone call away. Can’t recommend Mockford and Hunt enough.
Paul · 18 May 2024
Agent replied · 3 November 2023
Hi Paul. Thank you so much for your positive review. We're glad you were happy with the way we worked and the level of viewings and advice we gave you along the way. We hope our honest approach has been useful for your future endeavours and if you ever need our help again at anytime, you know where to find us.
★★★★★ 5/5
GoogleCannot recommend highly enough,thanks to Tim and his team it was made easy.So polite and helpful when needed
Ann · 7 May 2025
Agent replied · 7 May 2026
Hi Ann. Thank you very much for your positive review. We hope by now you are nicely settled into your new home and are able to see much more of your family, now you are local to them. We wish you all the best for the future and if ever need our services again, you know where we are.
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