Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTony Gilbert, the manager, went all out to find us a property in the fastest time. NO other agent (and I had called most of them) went all out to help us.
Ellie was always there to help us with the financial/admin side and we are very grateful for all her help.
If anyone wants a proactive agent - then look no further.
Jane · 26 March 2023
★★★★★ 5/5
GoogleSpoke to several letting agents in Ashford trying to find a short term let, no joy because we have two cats. Then I spoke to Lauren at Mann Lettings, I finally found someone who was professional and extremely helpful, therefore I absolutely recommend Mann LettingsPositiveResponsiveness, Quality, Professionalism, Value
Martin · 22 June 2020
Agent replied · 21 June 2024
Thank you Martin for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleHighly recommended. I purchased a flat that advertised by Mann Sales. I dealt with Tania. Right from the beginning I found her friendly, professional and willing to help even when it was officially her day off!PositiveResponsiveness, Professionalism
Alan · 22 June 2022
Agent replied · 21 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMann has been the best on this journey so far. Lauren and Tamara have been an absolute delight to interact with as we have rented one of their places. …
Olaotan · 13 July 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! We're thrilled to hear that your experience with Mann has been exceptional, and that our team members Lauren and Tamara have been nothing short of delightful. We always strive to provide exemplary … More
★★★★★ 5/5
GoogleI’ve recently rented a property through this company and cannot fault one thing about my whole process. Carlton being the main contact throughout. He was professional, very knowledgeable and gave clear information as and when required. The lady who moved me in - Takara, was friendly, helpful and put me at ease. I’m very happy with my experience and would highly recommend them.
Alisha · 24 February 2024
Agent replied · 25 March 2024
Alisha, thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur house sold within days of being put on the market and the team at Mann & Co Ashford provided a quality service throughout the process. A special thank you to Lewis, Chanelle, Tanya and Maria who went above and beyond.PositiveResponsiveness
Stuart · 24 August 2021
Agent replied
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Mann agency has done their job well.Mr.Carlton had really understood our concern and made a great job for us.Thank you Carlton.
Suman · 30 August 2023
Agent replied · 29 October 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSpoke to several letting agents in Ashford trying to find a short term let, no joy because we have two cats. Then I spoke to Lauren at Mann Lettings, I finally found someone who was professional and extremely helpful, therefore I absolutely recommend Mann Lettings
Skytten · 12 July 2020
Agent replied
Thank you Martin for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleGreat team. Always willing to help (big or small) and give advice. They help me through each step of my move in. Thanks Tony, carlton and Ellie
Olive · 1 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy second experience with mann lettings. They are fantastic as always.Thank you Tony Gilbert and your hardworking team.
Jennifer · 26 November 2023
Agent replied · 25 March 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSpoke to several letting agents in Ashford trying to find a short term let, no joy because we have two cats. Then I spoke to Lauren at Mann Lettings, I finally found someone who was professional and extremely helpful, therefore I absolutely recommend Mann Lettings
SaggiMan · 19 June 2020
Agent replied
Thank you Martin for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleTony Gilbert, the manager, went all out to find us a property in the fastest time. NO other agent (and I had called most of them) went all out to help us.
Ellie was always there to help us with the financial/admin side and we are very grateful for all her help.
If anyone wants a proactive agent - then look no further.
Jane · 2 November 2022
★★★★★ 5/5
GoogleThe Mann agency has done their job well.Mr.Carlton had really understood our concern and made a great job for us.Thank you Carlton.
Suman · 6 August 2023
Agent replied · 27 August 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJacob has been amazing help so far he’s been a star getting back to me with a Quick response & helping me search for my Perfect property, which I hope to find soon.
Pure · 30 July 2022
Agent replied
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the moment I walked into Mann's I felt welcome, non judged and comfortable. Tony Gilbert Introduced himself and from start to finish he was an absolute pleasure. He kept in touch throughout the process of finding our home and went out of his way to ensure everything went smoothly. I cannot recommend Mann's highly enough and if you get to deal with Tony, then you really have struck gold 🥇
Rachael · 30 June 2023
Agent replied · 30 July 2023
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is my first time renting and I was very nervous about the process. However Mann Lettings have been amazing and helped us every step of the way. I enquired to be put on their books ready for when i wanted to move and they called me the same day with a property perfect for what i wanted. They helped me the whole step of the way and explained everything perfectly for me. I would recommend MANN to anyone who's looking to move. 100% happy with the company and the service.
Jasmine · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from start to finish from Mann & Co Ashford. Everything was so smooth and easy. Great customer service and communication from Carlton.
John · 1 May 2023
Agent replied · 30 July 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt has been a pleasure to work with Sony, Holy, Claire & Adam at Mann Countrywide in, Ashford,. My allocated agent was Sony. He was very efficient in helping me from the start of the property being marketed right through to the completion date. Needless to say that dealing with someone as consistently efficient and helpful in every way , has made the process quick & easy. Sony has been more than professional - he was also able to demonstrate his devotion by going out of his way, at times. The unnecessary & unexpected hiccups did occur up and Sony took care to assist, with the swift resolution for both, buyer & seller.
Overall I was truly treated as a valued customer and the staffs were always polite and on top of their agenda !! Yet, my property was not one to generate a big figure profit but it was still a valued business to them.
I have dealt with two other different estate agents prior to dealing with Mann, I am in a good place to offer my 5 stars review to MANN countrywide. GOOD JOB everyone and Thank you !!
Ghislaine · 31 July 2017
★★★★★ 4/5
GoogleA very helpful, professional and welcoming staff especially for first time buyers like us who had lots of questions and some silly ones too. Having also been looking for a house through other agents, Holly at Mann stood out more determined to find the right house for us. She was able to take in and understand the type of our ideal house from the feedback we gave her as we went through numerous viewings. She was patient and great at keeping us up-to-date with the process and always available for assistance. In terms of mortgage, Sam was great at giving us advice and choosing the right product. He understood our situation better and helped us accordingly.
All the staff were friendly, approachable and it was more like a personalised service than a generic one. Once again, thanks to Holly, Sam, Adam and the entire team at Mann Ashford!
Benjamin · 31 July 2017
★★★★★ 5/5
GoogleVery helpful, polite and officiant staff,
Harvey · 13 January 2026
Agent replied · 13 April 2026
Thank you for your fantastic review! Our team takes pride in providing exceptional service and we are glad to have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEspecially given the circumstances we are in, Lauren Hills and the team did a great job of quickly finding new tenants, and then worked with us to mean they were still able to move in at this very challenging time. Thanks Lauren.
Chris · 24 April 2020
Agent replied
Thank you Chris for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
★★★★★ 5/5
GoogleLovely service. Recently found a suitable tenant for my property very quickly.
Chloe · 13 November 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to have been able to find a suitable tenant for your property in record time. It's our pleasure to provide top-notch service to our valued customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSold two properties with Mann Countrywide at the Ashford, Kent branch. Staff very professional and helpful at all times. Good communication at all levels with a fast efficient service with a smile, always happy to help.
I recommend Mann Countrywide team Ashford.
David · 31 July 2019
Agent replied
Thank you David for you wonderful 5* review and recomendation.
It is great to read that our Mann Countrywide branch in Ashford were able to sell two properties for you and that you found the team to be professional and helpful at all times. I do hope the team will be able to assist you in the future with any property needs.
Kindest regards, Scott.
★★★★★ 5/5
GoogleBrilliant service and easy to work with, no complaints from me, I was advised to go through Mann by one of their employees, Joshua van der Beeck, who seems to be a great addition to the team at Mann. I would be very happy to use and recommend Mann again!
Josh · 18 June 2024
Agent replied · 21 June 2024
Hi Josh, thank you for your kind words and for choosing Mann Sales and Letting Agents Ashford. We're delighted to hear about your positive experience with our team, especially with Joshua van der Beeck. Kind regards, Lucy, Customer Relations.
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