Trusted Agent profile · Ashford
★★★★★
1,468 reviews across 1 platform
Land Off Warehorne Road, Hamstreet, Ashford, TN26 2JR
Dandara's office in Ashford, at Land Off Warehorne Road, is rated 4.7 out of 5 across 1,468 reviews on 1 platform.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
TrustpilotVisited Buckmore green on the off…
Visited Buckmore green on the off chance, Tracy showed me around the show homes and gave me all the information I required at this moment
We're so pleased to hear that your visit was informative and that you received all the details you needed. Thank you for your positive feedback!
5/5
TrustpilotLorraine selling The Pines development is fantastic
Lorraine selling The Pines development in Wallyford is fantastic! After previously having a terrible experience with another builder, Lorraine couldn’t be any more opposite. Her in depth knowledge and friendly manner make her a huge asset to Dandara. We’re looking forward to working with her on our dream home!
That's great news, thank you for leaving such great feedback about Lorraine and many congratulations on your new Dandara home.
5/5
TrustpilotHouse hunting anxieties
We have been housing hunting for some time, a very daunting task (one of the buggiest purchases one will ever make) The customer service delivered by Becca was second to none, she listened attentively not only to my needs, but also picked up on my anxieties, she was sympathetic, informative and very responsive. Becca presented as an all round lovely professional young lady, who I was able to talk to with complete ease. Dandara have a beautiful range of fabulous homes, great staff and overall a very pleasant experience and we look forward to purchasing out forever home.
We're delighted to hear you had such a positive experience with Becca, she's a great member of the team. We hope to welcome you back soon.
5/5
TrustpilotLove our new Dandara home(Ashgrove) and fantastic sales/care team
We are the first time buyer and had a lot of concerns to make the biggest purchase for us since we moved to UK. We spent almost two years to find a right house for us. When Jacqueline from Dandara introduced us this lovely town house, we really liked it and all purchase process went smooth owing to Dandara's sale team's support. Especially Jacqueline was excellent and she made our dream come true. It happened just a month of purchasing process. Although there was a bit of delay in the end of completion date, it was reasonable considering current situation of a long lead time of supply. The house is warm and the layout of the house is great. We are also lucky to settle down with nice neighbours in convenient location within Loanhead. We also thanks to Siobhan, Sam and Aaron for our home care and solving the snagging lists.
Thank you for leaving such a wonderful review, we're so pleased the team made your experience a special one. Wishing you all the best with your new Dandara home.
5/5
TrustpilotWe've had a great experience of buying…
We've had a great experience of buying our new home at Grange development from Dandara. Susan from Hazelwood Dandara was very professional and friendly and have kept in contact with us every step of the way. She always responded to our questions promptly. We have viewed a few properties at Hazelwood and Grange developments, Susan was always very supportive and helpful in accommodating our needs. Her warm professional manner has supported us throughout our home buying experience with Dandara. We're looking forward to the upcoming home demonstration and moving into our new home in December.
Thank you for leaving such a wonderful review, we're so pleased the team made your experience a special one. Wishing you all the best with your new Dandara home.
5/5
TrustpilotGreat service!
From start to finish of what was a lengthy process, due to the sale of my property taking time with a few hiccups along the way, Joe was the perfect gentleman to be dealing with. Helpful, responsive and always trying to accommodate my needs and wishes. It was an absolute pleasure to deal with him. Thank you Joe!
Thank you for leaving such a great review, we're delighted you had such a positive experience. Congratulations on your new Dandara home.
5/5
TrustpilotExcellent service
My wife and I believe it is essential to acknowledge excellent service when it is delivered. On our visit to the sales office the sales person Yasmine was very helpful and knowledgeable. She talked through the options available to us.Yasmine's excellent customer service skills were evident. Her attentiveness and ability to listen to our needs made us feel valued as customers. Yasmine addressed all our questions, providing us with thorough explanations.A follow up phone call a few days later from one of Yasmine's colleague to ask if they could help further with anything else was helpful too.
5/5
TrustpilotFantastic experience with Dandara
Had a very pleasant experience with dandara at the hazlehead location. Worked with Alanna and Andrea and they are both fantastic. Make you feel right at home and they are very knowledgeable about the site and property. Also able to point out finer details of the property which some might not think of. In general, both Alanna and Andrea have been very professional and courteous. Very pleasant experience especially for a first time buyer.
Thank you for leaving such a great review, we're delighted you're happy with the team at Hazelwood.
5/5
TrustpilotGreat appointment at the Showroom!
We had an appointment with Susan at the Yew Showroom today and we loved every aspect of this experience. Susan was very professional and very friendly. She provided enough information about the development and available properties for us to form an opinion :) We are really keen to move there! Would recommend Dandara to those searching for a wonderful place to call home 🏡
Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.
5/5
TrustpilotLandlord experience of Dandara Lettings
Dealing with Terri regarding the recent changeover of tenants on our rental flat was easy. Terri was helpful, friendly, efficient and responded to my queries very quickly. The checks carried out on the apartment were thorough and as a result the property continues to be maintained to a high standard. The professional service offered by Dandara lettings makes for a worry free experience for the landlord
Thank you so much for leaving such a wonderful review, Terri will be delighted with your comments.
5/5
TrustpilotRebecca at Saxon Park
Rebecca at Saxon Park has been brilliant. She showed us around the show homes explaining all of the features and upgrades before leaving us to explore on our own. Rebecca was very knowledgeable and answered all of our questions, including taking us through site plans to look at the best homes for us. She then arranged a viewing of a 5 bed show home at the oaks (as no 5 beds available at Saxon Park) Since our visit she has emailed to answer some follow up questions. Great experience so far, thank you
Thank you so much for your kind comments about Rebecca, she will be delighted with your feedback. We're glad you've had such a positive experience.
5/5
TrustpilotBallasalla development
A big shout out to Helen who has been professional and efficient throughout. She was extremely helpful when we first visited the showhome and very patient as we measured up various rooms on that visit. No hard sell and on hand with some really helpful advice. We are really looking forward to moving into our new bungalow. Thank you.
Thank you for your great feedback about Helen. We hope you're very happy in your new home.
5/5
TrustpilotRecently bought a property at fontwell…
Recently bought a property at fontwell meadows. Initially went to look at a particular house, after chatting with them they recommended another style house and from the minute we walked in we loved it. Ashley, Tracy and Jo were all wonderful and so helpful from start to finish. Thank you
We're delighted you had such a great experience, thank you for taking the time to leave such a good review about Ashley, Tracy and Jo.
5/5
TrustpilotDandara Shawfair
We are first time buyers and we're having a great experience with the Shawfair site!We initially reserved our plot back in January and Carmela has been of a huge help to explain the whole process and we managed to conclude the missives quite quickly. The sales team has been in touch several times to updates on the status, and the new sales team member Gillian has been kind enough to have an introductory call and will be giving us the updates in the upcoming weeks until the completion date.I can say that the sales team has been very helpful and attentive to our needs, which is something difficult to come by when buying a brand new house! As first time buyers, we had so many questions on the process and they are always very patient in explaining the process or answer any questions we might have.On a separate note, we have also visited the site a few times during the period and, although we're not expert, we noticed that the building site is always kept very tidy by the end of the day, which is really great to see, since it shows that the site manager takes great care of the building site.
What a wonderful review, thank you so much, the team will be delighted. We appreciate the time you have taken to leave your comments and wish you all the best with your new Dandara home.
5/5
TrustpilotHazledene Drive
We have today completed the demonstration review of our new Dandara home. We were very impressed by the finished property, as well as the thorough review that Alanna provided.Alanna has been excellent from the initial viewing of the show house, keeping us updated on the progress of the purchase, as well as promptly responding to any questions which we had.We are looking forward to moving into our new home later this week, completing what has been a stress free experience.
Thank you for taking the time to leave such a brilliant review. That's great to hear, we're delighted you're so happy with our service and the team. Alanna will be thrilled with your comments! Wishing you all the best with your new Dandara home.
5/5
TrustpilotDandara The Oaks Sharnbrook
Moved into a property at The Oaks development almost a month ago. I have to say everybody involved from the sales team, site managers, painters, plumbers etc have been nothing but helpful and professional. Special mention to Yasmine and Paul who kept us updated throughout the build with pictures and emails, and always found time to answer any queries. Very impressed with build quality and finish, and even now after four weeks the site manager checks to ensure all is ok. As one of the first to move into the development, therefore still building work in progress, I’m impressed with the way the site is managed to cause the least noise and disruption to residents.Well done to Dandara The Oaks team! Highly recommended.
Thank you for taking the time to leave such a brilliant review. That's great to hear, we're delighted you're so happy with our service and the team. Yasmine and Paul will be thrilled with your comments! Wishing you all the best with your new Dandara home.
5/5
TrustpilotTaylor
Taylor, the young lady who showed us around very knowledgeable, very polite and explained everything about the property and the process going forward.
We are absolutely delighted to hear about your positive experience! It's wonderful to hear Taylor was so knowledgeable and helpful. Thank you for sharing your kind feedback.
5/5
TrustpilotI recommend Dandara
I’ve been a tenant with Dandara for almost two years and I am very satisfied with their service. They’re very professional and responsive. Brendan McGill in particular was very helpful and patient in helping me to find my first apartment with them. I was able to comfortably communicate my budget and what I was looking for and he listened, and offered solutions. That meant a lot to me and I felt as though he genuinely cared about my interest. I recently signed a two year lease for my second apartment with Dandara, and again Brendan was amazing. He was very responsive and answered my email to view the new apartment almost immediately and within minutes an appointment was set to view the apartment.Overall I’m very pleased with my experience with Dandara; they have a very helpful team and their rental application process is quick and easy. I greatly value their responsiveness and willingness to listen and help. I would recommend them to everyone.
Thank you so much for your kind review of the company and of Brendan in particular, he will be thrilled with your comments! We're glad to hear you've had such a positive experience.
5/5
TrustpilotWe saw Taylor at Petersfield and she…
We saw Taylor at Petersfield and she couldn’t have been more helpful, so knowledgeable and a delight to speak to
We're so pleased to hear that our team member was helpful, knowledgeable, and a delight to speak with. Thank you for your kind words!
5/5
TrustpilotExcellent Service
Alannah was very helpful and answered all our questions on the Hazledene Development. We chose Hazeldene as its a lovely location in the city but with a suburban feel, close to plenty of assets and amenities. The house is perfect for our growing family and Alanna helped us to make this important choice.
Thank you for your great review, we're pleased you've found your perfect home with us.
5/5
TrustpilotPantiles Perfection!
From our first involvement onward, the level of service we received from the Dandarra team has been excellence personified! The initial and subsequent meetings with Tommy were enthusiastic, informative and added to our appreciation of The Potteries as a home. Once we had committed to our purchase, Emma and the the support team kept matters up to speed. A watchful eye on both our buying and selling processes was invaluable and without her polite but persistent efforts with all parties in the transactions, our critical time deadlines would not have been met. Thank you Emma, your efforts went above and beyond and the Dandarra team as a whole produced a Premier Division performance.
Thank you so much for your kind review of the company and of Tommy and Emma in particular, they will be thrilled with your comments! We're glad to hear you've had such a positive experience. Wishing you all the best with your new Dandara home.
5/5
TrustpilotVisited the show home in Ballasalla…
Visited the show home in Ballasalla recently. Alex showed me round and was very knowledgeable gave me everything I needed and very personable.
We're delighted to hear about your positive experience at our show home in Ballasalla. We appreciate you highlighting the helpfulness and knowledge of Alex. Thank you for your kind words!
5/5
TrustpilotHazelwood & The Grange Sales Team
We spoke with Alanna at the Hazelwood & The Grange Development to get a brochure and an idea of the styles of houses and the various plot layouts within the complex as well as being shown around the showhome. Alanna was very professional and detailed throughout our visit and chat and explained everything and answered our questions. We weee amazed at the quality of the builds and the added touches that make a Dandara home quite exceptional and having got our information pack we are reviewing with a good possibility of purchasing our first Dandara home
Alanna is an invaluable member of the team and we're so pleased she made your visit a good one. Thank you so much for taking the time to leave such a great review. We hope you make the decision to buy a new Dandara home.
5/5
TrustpilotFrom the first moment we spoke with…
From the first moment we spoke with Emma at Dandara we had a good feeling and knew we had come to the right place. Both her and Andrew’s support and knowledge throughout the process has been exceptional. They are personable and genuinely care about the people they deal with, which makes a real difference in what can be a challenging process! Thank you Emma and thank you Andrew!
We're so pleased to hear Emma and Andrew have been so helpful, thank you for taking the time to leave such a great review.
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