Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCouldn’t be happier
Couldn’t be happier It was my first house purchase and at every step of it Rebecca and team were super helpful, very patient with my endless questions and very approachable . Quick responses , easy conversations and a beautiful house ! Very thoughtful little things , even the interactions after the purchase were smooth and helpful in ironing out any issues . Have already recommended to friends looking to buy !
Usra · 23 January 2024
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with Rebecca and the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 1/5
TrustpilotAbsolute joke of a company
Absolute joke of a company. Avoid at all costs. Had over a 198 snags when I moved in. I’ve had to literally fight them for a year to get the snags remedied and they are still a number outstanding. The drains on the development are not fit for purpose and keep blocking. Also made to sign up for a management company for the development that turns out to be affiliated to Dandara and they charged a years fee and no landscaping or ground maintenance has been carried out. Shocking workmanship and customer care from start to finish. DO NOT BUY A HOUSE FROM THESE COWBOYS.
Tony · 1 June 2023
Agent replied · 12 June 2024
We're sorry to hear you're not happy with your Dandara experience. We understand from the team that your issues are being looked into and resolved but please note that the management company is not affiliated with Dandara and any issues you need to raise with them need to be done so directly.
★★★★★ 5/5
TrustpilotTerri, Brendan and Samantha - the dream team
Terri, Brendan and Samantha really went above and beyond I would say during the 3 years that we’ve stayed at the Westmount flat. From start to finish they’ve been accommodating and really quick to answer any of our questions and in making sure we have the best experience whilst living within the property. Any issues reported, they are always quick to respond so they get resolved quickly. There was not a lot as the property was well taken care of as well. Bitter sweet that we are leaving soon due to personal reasons but definitely was a good experience for us and have 3 years worth of good memories in the flat so thank you team. :)
Michelle · 31 May 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave such a great review, we're sorry to hear you're moving on but delighted your time at Westmount has been so positive.
★★★★★ 5/5
TrustpilotBradley and Johnathan - The Grove
We recently purchased a 2 bed house at The Grove in Haddenham. We mostly dealt with Bradley throughout our experience, he was incredibly helpful and explained everything to us along the way, we can not fault the service we were provided by both him and Johnathan. Compared to our last house purchase (not with Dandara) this house move has been such an easy and well managed process. We are very happy in our new home and would highly recommend buying through Dandara to anyone interested. Thank you Bradley and Johnathan!
Laura · 28 May 2023
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the team at The Grove. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotI have been dealing with Becky Turner…
I have been dealing with Becky Turner Knowles at the Dandara Deal office.I am buying one of their houses at Wingfield Place.Becky has been extremely helpful and gets back to me on all the questions I have asked. In fact all the people at Dandara have been very good to deal with as I visited various of their projects.But Becky couldn't have been nicer or more cheerful, so deserves a 5 star review.Thank you.
Deborah · 12 October 2023
Agent replied · 12 June 2024
Thank you so much for leaving such a wonderful review, Becky will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotPippins
I recently had the pleasure of visiting The Pippins in Hamstreet, specifically the Chartwell Show Home, and was thoroughly impressed with the experience. Our tour guide, Tommy, was a fantastic host, providing us with detailed information about the property and its features while keeping us entertained with his charming personality. His colleague, Beau or Joe, was equally pleasant and helpful.One of the standout features of the show home was the breakfast room, which my son absolutely loved. The space was bright and airy, with plenty of natural light streaming in through the windows. The built-in dog feature was a unique touch that added a playful and whimsical feel to the room. My son was thrilled with the idea of having a dog house built right into the house, and I'm sure his dog Rufus would have loved it too.Overall, The Pippins in Hamstreet left a great impression on me, and I would highly recommend it to anyone looking for a high-quality property. The attention to detail and unique features of the Chartwell Show Home, combined with the exceptional service from Tommy and his team, made for an unforgettable experience.
Sera · 29 April 2023
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the service you received from Tommy and thank you for your great feedback and comments on our show home.
★★★★★ 5/5
TrustpilotWe are in the process of purchasing our home at the Sweetings
We are in the process of purchasing our home with Dandara at the Sweetings East Malling. So far we cannot fault the service we have received, with a special mention to Amy Emma and Andrew for all their hard work in supporting us through a very difficult journey to exchange. Their communication is consistent and clear, and they really have gone above and beyond to ensure all questions have been answered. We saw our finished home recently and the finishes both inside and our really are perfect. We are looking forward to finally moving in.
Alyssa · 26 April 2023
Agent replied · 12 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Amy, Emma and Andrew have been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotSusan Gordon offers exceptional…
Susan Gordon offers exceptional customer service, is focussed, passionate and driven to provide the best experience possible in the buying/selling process. Her communication, knowledge and support ensures a calm process with you having every faith she is doing everything for you without the need to chase or worry. Open to suggestions, proactive and always, always upbeat! Thank you so much Susan you made our experience really enjoyable!!
Kirsten · 6 March 2024
Agent replied · 12 June 2024
Thank you so much for leaving such a great review, Susan will be delighted with your comments.
★★★★★ 5/5
TrustpilotOur family met a lovely lady called…
Our family met a lovely lady called Helen at the Dandara sales office last week. Helen was very articulate and was able to answer of our questions giving all the necessary details and it was easy for us to make a decision to purchase the property. Thank you Helen for being great and keep up the good work.
TM · 18 August 2024
Agent replied · 24 August 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotVictoria at Towerlands Park
Unfortunately due to the current mortgage rates I wasn’t able to go ahead with the purchase however, Victoria at Towerlands Park was an absolute delight! She went out of her way to get me the best deal possible and was patient throughout the process so massive thank you to her and Dandara. I would highly recommend the team at Towerlands Park and Dandara seem to be very good as a whole! Hopefully I can come back in the near future and follow through.
Juan · 14 April 2023
Agent replied · 12 June 2024
Thank you so much for your great review, we're delighted to hear Victoria was so helpful and we hope you find your dream home soon!
★★★★★ 5/5
TrustpilotAfter years of avoiding new builds…
After years of avoiding new builds because of what you were hearing about quality of build etc, Dandara in no way typify that sort of reputation. In all aspects they are a pleasure to deal with. The staff obviously all enjoy working for them, our main contact Kelly was extremely knowledgeable and informative about all aspects of the development, and always very pleasant and engaging. The site staff also have been very cooperative and willing to deal with the few minor snagging issues we have had.
Roy · 15 March 2023
Agent replied · 12 June 2024
We're so delighted that you had such a positive experience with the team, thank you for your review.
★★★★★ 3/5
TrustpilotI’ve only given 3 stars as I’ve…
I’ve only given 3 stars as I’ve experienced a disappointing experience. I admit I’ve been here over the two years so I don’t qualify for any help with some shoddy work which I’ve found too late I know .House is built well , struggled with poor standard of garden but I’ve dealt with that myself. Big issue for me but a small job for Dandara was discovering the side garage door has never been finished off properly. Huge unfinished gaps all along the bottom of door . Flat no from customer service not even any advice. They shouldn’t have been allowed to get away with such poor work. Not what you pay good money for
Marion · 14 March 2023
Agent replied · 12 June 2024
We're sorry to hear you haven't had a positive experience with us.
★★★★★ 5/5
TrustpilotDandara Lettings provides a complete Management Service
Dandara Lettings in Jersey is a very professional organisation and provides a one stop Management Service for Landlords & Tenants. The Lettings Team comprising Clair Lumley, Brendan McGill & Terri Booth have provided me with outstanding and excellent service for over six years. I would strongly recommend them to any prospective landlord & tenant who has purchased or plans to rent a Dandara built property in Jersey
Geoffrey · 12 February 2024
Agent replied · 12 June 2024
Thank you for your feedback on the team, they will be delighted with your comments.
★★★★★ 5/5
TrustpilotThe Meadows
We are currently in the process of purchasing a property at The Meadows, Wymeswold. Although early on in the process, Bradley has been nothing but kind, helpful and accommodating. His knowledge has been invaluable and we have felt informed and supported throughout. We know we’re in very safe hands as this process progresses and, all being well, we hope to be very happy in our new home!
Sarah · 6 February 2024
Agent replied · 12 June 2024
That's great to hear and we're sure you'll be very happy in your new Dandara home. Thank you for the great review.
★★★★★ 5/5
TrustpilotThe Sweetings, East Malling.
Myself and my girlfriend are in the process of buying a home at The Sweetings development in Kent. We have, in recent weeks, been liaising with a gentleman called George who has been fantastic. His professional, friendly and polite approach has made our experience so relaxing when a house purchase can be so stressful. We finally signed our paperwork, secured our plot and we couldn’t be happier. Thank You George and thank you Dandara, our dream home has become a reality.
Jamie · 28 January 2023
Agent replied · 12 June 2024
Congratulations on your new Dandara home! Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team.
★★★★★ 5/5
TrustpilotThe brilliant Dandara team
The sales manager Kerry Rogers was very professional and fun to deal with, the sales team Liz Birchall and Ava Miller was a pleasure to deal with and also very professional. Russ Kelly (Customer Care) did the initial inspection on my behalf and picked up 5 ridicules issues which were not obvious, along with Rachel Layt who handed over the apartment to me. I have bought many apartments and houses from Dandara, there attention to detail and finishes are second to none, I would recommend Dandara and their team to anyone.Thank you so much. Rgds Derek Warwick
Mr · 16 January 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave such a wonderful review. We're delighted you're so pleased with not only the service but your property too.
★★★★★ 5/5
TrustpilotThe Grove - First Class Service
We could not have asked for a better service from Jonathan and Bradley. They were both extremely helpful and professional and have responded to every enquiry in a prompt and polite manner. Our experience in the past few months has exceeded our expectations and we are delighted to be moving onto our new home very soon. We highly recommend The Grove, Dandara in Haddenham and our thanks to Jonathan and Bradley for making this a positive experience.
Lena · 18 April 2023
Agent replied · 12 June 2024
Congratulations on your new Dandara home! We're so pleased to hear the team has been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotExcellent encounter at The Grange…
Popped by The Grange development yesterday - Alanna was excellent. Very friendly, took us at very short notice and without an appointment, gave us a tour of the fantastic looking show home and gave us lots of key information about the upcoming houses at The Grange as well as the new development at Hazelwood. Will be keeping an eye out for sure.
Craig · 7 April 2024
Agent replied · 12 June 2024
Thank you for taking the time to leave such a fantastic review. We hope to welcome you back soon.
★★★★★ 5/5
TrustpilotShakira is amazing and very helpful! Very impressed with her!
We have had a very rocky journey but the team at Dandara-Oakwood place have been very helpful! Specially Shakira. She is fantastic, kind and patient, and she answered our questions in great detail. We appreciate her proactive approach to resolving our queries and requests. A big thank you to Shakira especially for everything so far. My family and I are satisfied with the entire reservation process.
Via · 2 January 2024
Agent replied · 12 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Shakira has been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotWe moved into the Dandara development…
We moved into the Dandara development in Warehorne, Kent and throughout our initial enquiries and interactions with Dandara, Joe from the onsite team was extremely helpful, patient and couldn't have done more to help us. The entire experience was excellent and I cannot recommend Joe and the onsite team highly enough if you are looking for a new home with Dandara.
Haden · 12 April 2024
Agent replied · 12 June 2024
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotVisit to the sales office
We had a nice experience at the sales office and with the show home tour. Alanna was very detailed with her answers to all our questions and provided insights to other things we did not consider. The visit helps to shape our decision quality for a new home going forward.
Ola · 15 October 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Alanna.
★★★★★ 5/5
TrustpilotThe Sweetings
We’ve been in our new Dandara home for 3 months now and have loved every minute of it. Being first time buyers we were new to the house buying process, however, Andrew was really supportive. Andrew helped us with any queries we had and made the process smooth. Max has also been really helpful since we have moved in. We are really happy we chose to buy with Dandara.
J · 12 October 2023
Agent replied · 12 June 2024
Many congratulations on your new Dandara home. Thank you for taking the time to leave a wonderful review, Andrew and Max will be delighted with your comments.
★★★★★ 5/5
TrustpilotA stress free experience
Buying a Dandara apartment was so simple.This is down to their excellent highly organised sales team who were very professional from start to finish. You are kept updated at every step of the way. Any queries are answered immediately enabling you to be 100% happy prior to your purchase. We felt we were given an excellent one to one service. Dandara even negotiated with a local law firm to offer a very competitive rate for legal fees. Everything is thought of to make your purchase timely, efficient and stress free.Their marketing material is beautifully presented showing apartment layouts, measurements and prices to allow a prospective purchaser to choose the right apartment for their requirements. What you see on the brochure is exactly what you get when the development is finished. Outside areas are beautifully landscaped for every purchaser to enjoy. We bought the apartment as an investment and chose to take advantage of their Property Management Service and Rentals Department which ensures your apartment is let to a suitable tenant. They take care of producing the Tenancy Agreement amongst other things such as arranging annual servicing of boiler, doors and windows, in fact anything that needs attention. This takes away the worry of being a landlord knowing our apartment is well cared for, leaving us free to travel whenever we want.Dandara have thought of everything and I highly recommend them to anyone thinking of buying one either as an investment or to live in yourself.
Gail · 10 November 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave such a wonderful and comprehensive review. We're delighted you're so pleased with not only the service but your property investment too.
★★★★★ 5/5
TrustpilotGreat site
Great site, houses are as described and the showroom team was supportive and willing to go the extra mile to meet our demands
Luca · 27 September 2026
Agent replied · 10 October 2026
We are so glad to hear that you had such a positive experience with us! It's wonderful to know that our homes met your expectations and that our team was able to provide excellent support.
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