Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDavid
Susan has provided excellent help and assistance throughout the process of buying a property at Grandhome. Susan has been very helpful and professional. We would definitely recommend Dandara for making the process of house purchase as stress free as possible.
David · 11 November 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave a review! Susan will be delighted with your comments.
★★★★★ 5/5
TrustpilotThe Grove Haddenham. Jonathan & Bradley.
We moved last week. Jonathan and Bradley were excellent. Always helpful, friendly, extremely efficient and wonderfully prompt at answering email queries. Many thanks to them.
Heather · 3 July 2023
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the service provided and congratulations on your new home.
★★★★★ 1/5
TrustpilotDandara is not a word that’s allowed to…
Dandara is not a word that’s allowed to be spoken in our house anymore. From building works to customer service I would happily never hear about them again. Once all the many issues that never get sorted are done I will finally move on from a shambles of a company that have no employee that wants to work there to give a ! To never check msg anything is done right . Worst company I have ever experienced and wish jt was just buying a tv not a house!
Don’t · 18 November 2022
Agent replied · 12 June 2024
We're sorry to hear you're not happy with the service you have received. We're sure the team is working hard to resolve your issues.
★★★★★ 5/5
TrustpilotJess was most helpful and answered all…
Jess was most helpful and answered all of our questions fully.
Ian · 14 May 2024
Agent replied · 12 June 2024
Thank you so much for a great review!
★★★★★ 5/5
TrustpilotSite delivery team Foxhall Gait, kirkliston
just wanted to put a few lines in to say sincere thanks to the site team at Foxhall Gait. From our first experience of buying the property and the detailed support we received from Carmela, which has been continued by Tracy, and the site team managing to have the property ready on schedule. Stevie, site manager, and John his deputy were and are still so customer driven to deliver a fantastic home. This team have demonstrated a collaborative approach to our customer journey, we want to thank them so much.
Danny · 9 November 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a wonderful review. That's great to hear, we're delighted you're so happy with our service and the team.
★★★★★ 5/5
TrustpilotFull confidence...
Any issues that have arisen have always been managed in a professional and timeous manner by Brendan and team. As a result we have full confidence in them and retain their services as letting agents.
Mrs · 4 July 2022
Agent replied · 12 June 2024
Thank you so much for your kind comments about Brendan and the team. We're glad you've had such a positive experience.
★★★★★ 5/5
TrustpilotViewing of property
Susan showed me around one of the three bedroom homes and was so helpful. She has been keeping in touch with me as I have property to sell so she understands my situation. Susan kindly said she would keep in touch with me about future developments as well. Susan gave me plenty of time to look round the property and answered all questions I had.
Fiona · 7 January 2024
Agent replied · 12 June 2024
Thank you so much for your great review and for leaving such positive feedback about Susan.
★★★★★ 5/5
TrustpilotSusan was so helpful right from the…
Susan was so helpful right from the very first viewing. She was understanding about our personal circumstances.
Adaeze · 3 January 2024
Agent replied · 12 June 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotFantastic first home experience in Saxton Park!
We enquired about a property at your Saxton Park development. The sales team were fantastic, knowledgeable, efficient and incredible friendly throughout, this made the process less daunting for us, as it was our first property purchase. Had we not had such a memorable experience, I am certain we would not have purchased a home from Dandara or indeed, this site. Thank you to the whole team for your support and excellent service from start to finish, we will certainly recommend you to many of our friends, who similar to us, are looking to purchase their first home in this area.
Chris · 24 October 2022
Agent replied · 12 June 2024
Thank you for such a fantastic review, the team will be delighted to read your kind comments. We're sure you'll be very happy in your new Dandara home.
★★★★★ 5/5
TrustpilotBecky at Braeburn Field was really…
Becky at Braeburn Field was really helpful, Thank you.
Peter · 10 June 2024
Agent replied · 12 June 2024
Thank you for taking the time to leave a great review.
★★★★★ 5/5
TrustpilotGreat experience and team at dandara
We have had a really positive experience, the team (predominantly Chris and Gabriel) couldn’t have done more to attend to any queries we have had, and keep us updated through the purchase and post sale process. Very thorough job done by all of the team we have dealt with to date.
Hazel · 20 September 2024
Agent replied · 25 October 2024
We're delighted you had such a positive experience with the team. thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotGreat service!
Really enjoyed my visit to the oaks in sharnbrook! I spoke to Yasmine and Paul who were incredibly helpful and very knowledgeable about the site and all the different houses/options available.Really impressed by dandara.
Camilla · 27 July 2022
Agent replied · 12 June 2024
What great feedback; thank you! Yasmine and Paul will be delighted with your comments.
★★★★★ 5/5
TrustpilotWould highly recommend
Val is incredible so helpful welcoming and just make the how experience less stressful So grateful and could t thank her enough
Miss · 30 August 2023
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted you've had such a positive experience.
★★★★★ 5/5
TrustpilotHazelwood development
I recently had the pleasure of being shown around a property by Andrea at Dandara Homes, and I couldn’t be more impressed. Andrea’s knowledge and professionalism were evident from the moment we started the tour. She explained every detail of the property’s specifications with exceptional clarity and thoroughness, ensuring I understood all aspects of the home.
David · 26 June 2024
Agent replied · 24 August 2024
Thank you for leaving such a wonderful review, Andrea will be delighted with your comments.
★★★★★ 5/5
TrustpilotI trust Dandara
My experience with Dandara is largely from my interaction with two of its personnel who are very professional, responsive, and helpful. Because of them, I trust the Dandara brand and look forward to doing business with them again. Thank you so much for a great experience, Brendan and Terri!
Maimuna · 17 October 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Brendan and Terri.
★★★★★ 5/5
TrustpilotShawfair - Carmela McFarlane
Shawfair - Carmela was very helpful, super friendly and attentive to all our needs when picking our first home! Answered all our questions with a smile on her face and communication from start to finish was amazing
MG · 17 February 2022
Agent replied · 12 June 2024
Thank you so much for your great review, Carmela will be thrilled with your feedback.
★★★★★ 5/5
TrustpilotFabulous countryside development, Yapton
Great company to work with, from the outset Jo and Val worked really hard to make sure we got our dream bungalow, we love living here in the country.Sure there were a few items on the snagging list but they were soon identified and resolved. Sam the site manager knows his stuff and was always happy to help.We would buy from Dandara again, and would recommend to any new build buyers
Charlie · 24 July 2023
Agent replied · 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotYou won’t be disappointed with Dandara
We were trying to find a new home in Kent and I made an enquiry with Dandara at Hamstreet. They got in contact very quickly. We then did a visit to the site and had a meeting with Joe Stockton. We were very interested in their properties, so we went to view a house that was completed at another of their developments as suggested by Joe. We loved their properties and they certainly had some great features ( storage, garden and garage). The standard of finish is superb. All through both Joe and other Dandara people were so helpful. In the end we went for another development just due to availability and close to a hospital ( just one important aspect for us). However, we cannot fault Dandara for their amazing friendliness and help. They are excellent communicators and very professional to deal with, so thank you all.
Diane · 29 September 2022
Agent replied · 12 June 2024
What great feedback; thank you! Joe will be delighted with your comments. We're glad to hear you had a positive experience.
★★★★★ 5/5
TrustpilotTerri was amazing giving us a tour…
Terri was amazing giving us a tour around the flat!Fantastic experience since day one with Dandara!
Julio · 8 January 2024
Agent replied · 12 June 2024
We're so pleased to hear that, thank you for taking the time to leave such a great review.
★★★★★ 1/5
TrustpilotSo we have lived in our Dandara Home…
So we have lived in our Dandara Home for nearly 3 years and have been waiting for 18 months for a retaining wall to be fixed. The mortar is crumbling and there's cracks appearing. The garden is a bog and been part fixed with nasty grids that have now rusted. I am promised every time I contact Customer Relations that it will be fixed but it never is.
K · 28 September 2023
Agent replied · 12 June 2024
We're sorry to hear this. We understand from the team that this is being looked into and our contractors are booked to visit on Monday.
★★★★★ 5/5
TrustpilotThank you to the Dandara rental team…
Thank you to the Dandara rental team who have let our apartment for several years now. No issues to date and always a good and polite service. Special thanks to Samantha.
MARK · 17 October 2022
Agent replied · 12 June 2024
Thank you for leaving such a great review!
★★★★★ 5/5
TrustpilotMove from North Devon to Drayton
Just moved to the Novo Drayton site in the last of the development here. Having bought new properties in the past I can honestly say that the staff at the marketing suite, Val and Tracy have been extremely helpful and caring at a difficult time. Although we had to wait longer than expected due to supply delays, it was well worth the wait with only a small number of minor faults which were sorted immediately. I would definitely recommend Dandara and after visiting other building developments Dandara exceeded them all with their customer service and build quality. We love the house!
Michael · 7 September 2022
Agent replied · 12 June 2024
That's wonderful to hear, the team there are excellent and we're delighted to hear how much you love your home.
★★★★★ 5/5
TrustpilotI recently visited the new homes…
I recently visited the new homes complex at Paddock View in Yapton and was greeted with the best customer experience in a long time. The sales advisor was a great ambassador for the business and she knew everything that there is to know about the development, from construction detail to how energy efficient the homes were, which is critically important. I was so taken by the attention to detail and the high quality finish of the homes, it is without a doubt that I will be back soon!
Roy · 3 September 2022
Agent replied · 12 June 2024
We look forward to seeing you! Thank you so much for taking the time to leave a review, we appreciate your comments.
★★★★★ 5/5
TrustpilotAndrea is very helpful.
MR · 16 August 2024
Agent replied · 24 August 2024
Thank you for your great review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.