Trusted Agent profile Β· Ashford

Dandara Ashford reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,478 reviews across 1 platform

Land Off Warehorne Road, Hamstreet, Ashford, TN26 2JR

Dandara's office in Ashford, at Land Off Warehorne Road, is rated 4.8 out of 5 across 1,478 reviews on 1 platform.

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1,478

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Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andrea was brilliant & extremely…

Andrea was brilliant & extremely helpful during buying my new home & live my new bungalow

Wilma Β· 31 March 2024

Agent replied Β· 12 June 2024

Thank you got leaving such a great review!

5/5

Trustpilot

Good viewing experience

We viewed one of the properties in Dunblane. The salesperson was there when we arrived. She was very helpful and professional and was able to answer all our questions. We were impressed with the design and finishing of the property but decided on reflection, that we really need a garage so it was not the one for us.

Shirley Β· 20 July 2024

Agent replied Β· 12 June 2024

We're so pleased to hear you had such a positive experience but are sorry to hear you didn't find anything suitable. We have lots of new homes coming up so we'll be sure to stay in touch.

5/5

Trustpilot

Really helpful and responsive…

Really helpful and responsive throughout the process, thank you Brendan!

Aimee Β· 19 July 2024

Agent replied Β· 24 August 2024

Thank you for taking the time to leave a great review

5/5

Trustpilot

We had a look round the show house

We had a look round the show house. Helen was so helpful. Thankyou

MrsCatherineAsbridge Β· 25 May 2024

Agent replied Β· 12 June 2024

Thank you for your great review!

5/5

Trustpilot

Great introduction to The Pippins

Joe Stockton was very knowledgeable, polite and professional in his face to face presentation of the The Pippins show home and development to my wife and I during our recent visit. Many thanks.

Jc Β· 2 January 2023

Agent replied Β· 12 June 2024

Thank you so much for taking the time to leave a review, Joe will be delighted with your feedback.

5/5

Trustpilot

Jess was very helpful and friendly

Jess was very helpful and friendly. She also listened to our requirements.

C Β· 10 June 2024

Agent replied Β· 12 June 2024

Thank you for your great review!

5/5

Trustpilot

Fontwell Meadows

Visited Fontwell Meadows at the weekend. A lovely site with lovely showhomes. Perfectly placed for racing at Fontwell and Goodwood. Ashley was fantastic, very knowledgeable and was able to answer every question we threw at him.

PJ Β· 2 September 2022

Agent replied Β· 12 June 2024

Thank you so much for taking the time to leave a review, we appreciate your comments.

5/5

Trustpilot

Great flat purchase experience

The team in the Pantiles office have been great - particularly Tommy who has been on hand to answer all my queries and ensure everything runs smoothly. I've had experience of other house builders and the service from Dandara really stands out!

Sophia Β· 4 November 2021

Agent replied Β· 12 June 2024

Thank you for your great review, Tommy will be delighted with your comments.

5/5

Trustpilot

Great Experience

Helen was incredibly helpful and knowledgeable πŸ™‚

Camilla Β· 1 September 2024

Agent replied Β· 25 October 2024

We're delighted to hear you had such a positive experience with Helen, thank you for leaving a review.

5/5

Trustpilot

5* Service - First Time Buyers

Overall the Dandara team have been absolutely fantastic. A big thank you to Kelly who has dealt with our million and one questions throughout this process, we can't wait to move into our beautiful new home!

Ashlyn Β· 26 August 2022

Agent replied Β· 12 June 2024

Thank you for your wonderful review, we're sure you'll be really happy in your new Dandara home.

5/5

Trustpilot

Friendly, welcoming, knowledgeable team.

Rebecca and the team at Saxon Park have been so helpful through every stage so far, answering our wide range of questions thoroughly. They are clearly very knowledgeable. Most of all they are always very friendly and welcoming.

Jennifer Β· 23 May 2022

Agent replied Β· 12 June 2024

Thank you so much for your great review, Rebecca and the team will be delighted with your feedback.

5/5

Trustpilot

Alanna at the Hazelwood - top marks for customer service

Alanna at the Hazelwood development showed me around a property today and I just wanted to comment to say how friendly, professional and helpful she was. She was really understanding of my current situation, helped me see how the space in the house could be best used, gave me plenty of time to look around and was happy to answer all my questions. Great customer service - thank you.

Jenny Β· 26 November 2023

Agent replied Β· 12 June 2024

Thank you so much for leaving such a wonderful review, Alanna will be delighted with your comments.

5/5

Trustpilot

Thank you Dandara

We had a very positive experience with Dandara. We bought our home at Novo Drayton. The homes are beautiful, the sales team couldn't be more efficient and helpful.Tracey and Val made the whole process easy and were always there for us.

Miss Β· 13 December 2021

Agent replied Β· 12 June 2024

Thank you for your fantastic review, Tracey and Val will be so pleased with your comments. We hope you'll be very happy in your new home.

5/5

Trustpilot

Terri and Brendan were both so…

Terri and Brendan were both so professional and caring. They were very accommodating and extremely helpful. They made my experience enjoyable. They are a credit to the team.

Clarissa Β· 22 May 2023

Agent replied Β· 12 June 2024

Thank you for your great review, we’re delighted the lettings team were able to help.

1/5

Trustpilot

DO NOT BUY FROM DANDARA!

DO NOT BUY FROM DANDARA!Over two years later and multiple issues still not fixed including leaks to the garage and main roof. In the hundreds of call and emails I’ve made now and am now just being ignored.Disgusting company. Doing everything I can to get support from the NHBC to escalate my complaint.

Unhappy Β· 23 September 2024

Agent replied Β· 25 October 2024

We're sorry to hear you haven't had a positive experience with us. If you are able to share more details with us via customer care we can look into your enquiry.

5/5

Trustpilot

Great experience with Dandara

I had a fantastic experience viewing properties in Crowborough. Elliot, who showed me around, was incredibly knowledgeable and answered all my questions about the development and the buying process. I am just starting my journey as a first-time homebuyer and found the experience with Dandara to be excellent. The staff were very friendly, and the show homes were impressive.

Anna Β· 12 June 2024

Agent replied Β· 16 June 2024

We're delighted you had such a positive experience and we hope to welcome you back soon.

5/5

Trustpilot

Great service

Great service from Dandara moving from one flat of theirs in Jersey to another. They've been especially helpful liaising with both landlords to make dates line up etc. Thanks to Brendan who has been a great help.

Alex Β· 14 June 2022

Agent replied Β· 12 June 2024

Thank you for taking the time to leave such a great review. That's great to hear, we're delighted you're so happy with our service and the team. Brendan will be thrilled with your comments!

5/5

Trustpilot

All the help from Alanna was first…

All the help from Alanna was first class helping us through the options & review process.

William Β· 5 March 2024

Agent replied Β· 12 June 2024

Thank you for leaving a great review , we're so pleased to hear that.

5/5

Trustpilot

Great service

Great service. Answered all our questions

Kay Β· 17 October 2026

5/5

Trustpilot

Terri and Dandara team were great

Terri was great - quick to reply to our emails and returning our calls, flexible with appointments as we had to reschedule and with submission of documents.

Hungoidza Β· 4 June 2023

Agent replied Β· 12 June 2024

Thank you for your great review, we’re delighted the lettings team were able to help.

1/5

Trustpilot

Disappointed! Sa service is a real…

Sadly the customer service is a real sham. We Moved in 29th June 2021. It’s now Dec 2022 and are are still experiencing issues. I feel our house was badly put together from Sewage pipes missing, shoddy brickwork, kitchen incomplete, front difficult close/lock, due to ill fitting door frame, of which still awaiting door. I could go on. The Operatives are usually very good, but often the jobs haven’t been given the correct or full instructions to do job fully and things get missed, jobs take longer etc.!I feel Dandara have grown to quickly and they don’t seem to be able to cope with the vastness of their situation. Communication is also extremely poor. In my view this is paramount.

Gill Β· 23 December 2022

Agent replied Β· 12 June 2024

Thank you for taking time to leave a review and we’re sorry to hear that on this occasion you are not happy with the service you received. We do appreciate your comments and will continue to learn from all the feedback we receive from our customers. Do get in touch and let us know if there is anything further we can do.

5/5

Trustpilot

Saxon Park

My wife and I visited the Saxon Park site and dealt with Jo. Excellent service provided from start to finish. Jo was knowledgeable, answered all of our queries in detail and even offered specific solutions to some of the obstacles we may encounter. First class from start to finish, would highly recommend! Thanks Jo!

Chris Β· 30 August 2024

Agent replied Β· 12 June 2024

Thank you for leaving such a great review!

5/5

Trustpilot

Excellent developer.

Excellent developer.My wife and I are so delighted with our new home, great value for money in a great location of Hazelwood.Alanna is an absolute star and helped us with all process nothing was a problem for her well done πŸ‘

David Β· 25 October 2021

Agent replied Β· 12 June 2024

Thank you so much for your positive feedback about your new home, the development and Alanna, she'll be delighted!

5/5

Trustpilot

Very helpful

Hi Visited the showroom at the Grange this afternoon and met Susan one of the sales reps. Have also previously spoken to Andrea. Both ladies are very friendly, helpful and knowledgeable about the Dandara properties and offered some good advice and also took our details for the future development at the Wynd. Thank you and look forward to hearing about the future development.

Wendy Β· 17 March 2024

Agent replied Β· 12 June 2024

Thank you so much for leaving such a great review, the team will be delighted with your comments. We hope to welcome you back soon.

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