Trusted Agent profile · Ashford

Connells Ashford reviews

4.6

★★★★★ Excellent

267 reviews across 1 platform

3 Moatfield Meadow, Kingsnorth, Ashford, TN23 3LU

Connells's office in Ashford, at 3 Moatfield Meadow, is rated 4.6 out of 5 across 267 reviews on 1 platform, including 267 Google reviews rated 4.6.

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4.6 / 5

267

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

Excellent service throughout the whole team in selling my property. A few bumps along the way with the lease where easily handled by Josh and Raife to name just a few. Would highly recommend using Connells if you are thinking of selling your property! Can't fault them.

Lewis · 17 October 2023

Agent replied · 13 June 2024

Thank you Lewis for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Beth and Raife very helpful from the start and never any pressure at all . With Beth we felt completely at ease as she guided us through the daunting process. I am glad to return to Beth time and again for anything we need and will continue to do so. I would highly recommend this team for all your mortgage needs!

Phil · 14 June 2022

Agent replied · 13 June 2024

Hello, thank you so much for taking the time to provide our Connells team with a 5-star review. We are so happy to hear Beth and Raife and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Izzy provided us with an excellent service in renting a property. She is very friendly, kind and showed professionalism and transparency throughput the whole process which is highly appreciated. I would definitely recommend the team at Connells park farm.

Sainabou · 14 March 2024

Agent replied · 13 June 2024

sainabou rahman hydara thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Looking for a new home and Izzy here at Connells managed to squeeze me in for a same day viewing. She was so enthusiastic and very friendly. The whole team made the process so easy and simple

Hayley · 14 April 2024

Agent replied · 13 June 2024

Thank you for your amazing 5* review Hayley C. Best wishes, Lucy, Customer Relations.

5/5

Google

Very very impressed by Izzy. I'm an ex manager with countrywide and she has a bright bright future ahead. Highest compliments. Kindest regards Jay & Sam

Jay · 15 October 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this amazing 5* review Jay. Kind regards Lucy, Customer Relations.

5/5

Google

Izzy did everything she could to give us the best possible experience and result and she delivered too. Found us a beautiful house and we had the deal done in no time at all.

Liam · 30 May 2024

Agent replied · 13 June 2024

Thank you for sharing your positive experience with Izzy at Connells Estate Agents Park Farm Ashford! We are thrilled to hear that she provided you with excellent service and helped you find your dream home quickly. We appreciate your feedback and wish you all the best in your new home!

1/5

Google

Nuisance calls, poorly managed. I had an evaluation carried out by Connels two years ago but I chose a different estate agents to sell my property. Since then, Connels have called me every few months asking if I would like to sell my property. It sold in the first week. I believe this was the 6th or 7th call from them, this time asking if I would like to rent a property of mine. The guy seemed confused when I said that I wasn't a landlord. Please delete my contact details.

Scott · 19 July 2023

5/5

Google

Amazing service from everyone who had dealt with us during the process of getting our home. A special thanks to Jan who had been very kind and just amazing throughout the whole process.

Zoe · 14 June 2023

5/5

Google

We had an amazing experience with Leah from beginning to end. We were desperately looking for a suitable property in Ashford ,before we met Leah we had no luck. We happened to walk into the Ashford branch, and Leah identified suitable options and even took us to a view the property on a busy Saturday afternoon. She went above on beyond to assist us. She is truly an asset to the company. We wish her all the best in the future.

Gemma · 14 June 2023

5/5

Google

I have been speaking to Beth who is the Mortgage Services Partner. Extremely professional, personal and understanding of my situation of wanting to become a first time buyer and also reducing my anxiety of completing it SOLO. I wanted clarity of mortgages and confirmation of lending/borrowing. Beth spent time looking at options and delivered many options to which I am extremely grateful & has given me clarity and reassured me of what I could borrow and given me a huge focus and determination of my savings path and a clear indication of getting on the property ladder. I will be using Beth going forward on my journey and appreciate Beth supporting me along the way. Thank you :) <3

Hope · 14 June 2023

5/5

Google

Georgia was absolutely amazing! She got us moved in on the date we wanted and had helped us massively. It was also our first place together and was in the location we wanted and met all our requirements. Would 100% recommend ☺️

Megan · 14 June 2022

5/5

Google

The best experience with Connell’s Letting department compared to any other letting agency. Georgia was especially helpful and went out of her way to make the process as stress free as possible. Thank you Georgia and the rest of the letting team.

India · 14 June 2022

5/5

Google

Georgia and Hannah were very helpful with me renting 72 Bryony Drive. They both worked professionally. Georgia was understanding as she could see how stressed I was getting during the process.

Enoh · 14 June 2023

5/5

Google

Raife and Beth from Connells both have been exceptional. It was a smooth journey from start to finish with great service from the team. I hope to use them in the future.

Arpan · 14 May 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review Arpan Shahi. Kind regards, Lucy, Customer Relations.

5/5

Google

Very friendly and helpful team, great communication, made the process of finding a property and renting very easy and quick. Thank you all for a smooth service

Lisa · 5 August 2024

Agent replied · 26 August 2024

Thanks Lisa for taking the time to leave us your brilliant 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Beth Richford at Connells was an absolute pleasure to deal with throughout the whole process of purchasing my flat. Even during the complications with covid/ working from home etc, communication has been amazing. She's friendly, passionate about her work and provided a great service in finding the right mortgage for my situation. Would definitely recommend!

The · 14 June 2022

Agent replied · 13 June 2024

Hello, thank you so much for taking the time to provide our Connells team with a 5-star review. We are so happy to hear Beth and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Tracey has been amazing, without her professional approach and sheer determination with the chain of solicitors involved I don't think we would have exchanged contracts. She has been invaluable. A real pleasure to deal with. Thank you Tracey.

Clare · 14 June 2022

5/5

Google

An efficient streamlined service is provided by a warm, friendly team. Izzy supported us throughout the process. I found her very helpful and a delight to work with.

Giovanna · 23 May 2024

Agent replied · 13 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future Giovanna. Kind regards, Lucy, Customer Relations.

4/5

Google

Very professional and good at what they do. Izzy, one of their staff was very helpful in finding a place

Kwaw · 22 September 2024

Agent replied · 22 October 2024

Thank you for your lovely review Kwan. Best wishes, Lucy, Customer Relations.

5/5

Google

Very efficient Izzy responded very quickly and professionally to all our questions and we were very happy with the service thank you Connells

Helen · 29 July 2024

Agent replied · 26 August 2024

Thank you for your brilliant 5* review and thank you for your kind words Helen. Best wishes, Lucy, Customer Relations.

5/5

Google

Georgia, Hannah & Team are fantastic and extremely professional. They were able to market our property very quickly and find us a tenant within a week. Well done team and keep up the good work!

Azam · 15 November 2023

Agent replied · 13 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

It was a pleasure to meet Senior Branch Manager, Raife Tinson-Shaw. Raife was extremely helpful & reassuring with everything I asked. Thank you Raife.

Lesley · 14 June 2023

2/5

Google

Poor experience,only helpful one was Tracey,would not use again ,kept in the dark,about buyers lack of contact which after 7 weeks meant back on market again, definitely avoid their solicitors too,very poor feedback,always had to chase,kept waiting to exchange and complete far too long up to two days before completion date was still being told not sure if it's happening yet? Had to mess removal firm and work around a ridiculous amount,awful.

Sue · 14 June 2023

5/5

Google

Thank you so much Connells for assisting with our house search and a smooth move in. Georgia and Izzy are the best 👌 l personally refer ❤💖 …

Lloyd · 14 March 2024

Agent replied · 13 June 2024

Thank you for your wonderful 5* review Lloyd Saenda. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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