Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCan not fault the service I received from Georgia and Hannah from the lettings team. They were both very professional, thorough and prompt. They were transparent in their communication and always looked to solve problems that arises. Most importantly in comparison to the other agents I was dealing with they responded in a more timely manner and were always a phone call or email away. Definitely took the stress out of moving.
Highly recommend them both if your looking to rent.
Sayeda · 17 September 2023
Agent replied · 13 June 2024
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
★★★★★ 5/5
GoogleThank you Team Connells Ashford in helping our move to go as smoothly as possible especially during the Pandemic , our handler Raife was very efficient and quick at returning all our messages and dealt with all our queries in a professional manner, we were not the easiest of clients, but he was always on top of things for us and manage to get us in to our house in record time. thank you Raife.PositiveProfessionalism, Value
David · 27 August 2022
★★★★★ 4/5
GoogleI rented a property from Connells, Georgia was very nice and helpful. They were supportive and would reply to the queries promptly this time.
Toka · 14 March 2024
Agent replied · 13 June 2024
Many thanks for the great review Toka Abdeldaim. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a wonderful time with Connells! the staffs are accommodating, they listen carefully to your demands, the process of moving in was not stressful, …
Martins · 16 November 2025
Agent replied · 26 December 2025
Thank you for sharing your experience with Connells! We're thrilled to hear that our staff was accommodating and helped make your move-in process stress-free. Lady Izzy is truly an asset to our team and we're glad she made everything easy for you. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery fast and efficient service from Jan, the letting process was so quick and felt so straightforward
I am very happy, I recommend Connell’s to anyone needing hassle-free assistance thank you!! :)
Victoria · 18 August 2023
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’ve just purchased and completed on a property with Connells!
We used Connells for the mortgage and Beth Richards was fantastic and helped us through the whole process and answered the many questions we had.
Raife and Josh, both helped us with advice about the property and any questions we also had!
A fantastic experience from Connells as first time buyers really appreciate their hard work.
Joe · 14 June 2023
★★★★★ 5/5
GoogleAimee Murray and Tracey Keithson,
Thank you so much for all of your help! We are so grateful for all of your prompt respond and patience along the way. We are so thankful to have you as our agent. We appreciate your time and effort on our purchase. We will refer you to all our friends because of your excellent service.
Thank you again for everything !!!! :0)
Connie · 14 April 2024
Agent replied · 13 June 2024
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GoogleLetting through Connell’s was an excellent experience thanks Izzy and Georgia who were very helpful and friendly!
Eugene · 30 May 2024
Agent replied · 13 June 2024
Thank you for your glowing 5* review Eugene. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe use Connells for the sole purpose of mortgage advice from Beth. She is fantastic, very professional, very responsive, goes above and beyond to help and is always available with any concerns and queries! I would highly recommend Beth's services.PositiveProfessionalism
Matthew · 27 August 2022
Agent replied · 13 June 2024
Hello, thank you so much for taking the time to provide our Connells team with a 5-star review.
We are so happy to hear Beth helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleWe recently rented a property with the help of Izzy at Connells ashford we had a very good experience and would recommend.
Elizabeth · 16 November 2025
Agent replied · 16 April 2026
Thank you for choosing Connells Ashford for your rental needs! We're thrilled to hear that Izzy provided you with a positive and smooth experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSmooth experience selling my property with no issues. Special shout out to Josh, who was extremely helpful and friendly through the entire process.
Yomi · 15 December 2023
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was nicely greeted by Hannah was given a box of goodies and sent well wishes on my new home. Thanks for the warm regards Connells!
Rochelle · 18 August 2023
Agent replied · 13 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI gave Connells the sole agency to sell my house in Ashford a few months ago. I had a huge amount of interest, loads of viewings, great communication from all the guys at Connells. Best of all for me, they got me a great price, in fact the asking price.
I dealt with Cheryl, Rob, Raife and several other great members of the team. All of these guys were very friendly and totally professional to a tee. I couldn't have asked for a better firm of estate agents to deal with.
These guys with Estate agents a good name!!
Ed · 14 June 2020
★★★★★ 5/5
GoogleI have been dealing with Jan at Connells and I have to say, they don’t pay this lady enough! She has been truly amazing during some very difficult circumstances. She is down to earth and extremely helpful.. I don’t know how I would have gotten through my current tenancy without her. Jan is a real credit to your business and she deserves all the credit in the world for all the help and support she has provided me, top notch and 5 stars, well done and fantastic job Jan! I will go as far as to say I will miss her after the move.
Adrian · 14 June 2020
★★★★★ 5/5
GoogleBig shoutout to the lovely team at Ashford for their hard work!. Izzy and Georgia !!! Wow. These ladies were so helpful and very informative about renting procedure. Thank you for the swift turnaround and always available for any queries that arose. The family appreciate you both! :)
Cherry · 5 December 2024
Agent replied · 9 December 2024
Many thanks for the great 5* review and your kind words Cherry. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m extremely happy and satisfied about my experience with Team Connells.. As an expat who recently came in England, I was so stressed about finding a property but these guys made everything super easy for me. Special thanks for Izzy Gwillim for her endless patience and helpfulness. She is THE No.1 !!!
Onur · 22 September 2024
Agent replied · 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Onur! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe was given 2 months to move out, we originally found a place through Connells but didn’t meet requirements, Georgia then rang with another property and got us in for a viewing that day and sorted everything for us to move in. Both Georgia and Izzy have been AMAZING and made the journey stress free. We couldn’t thank them both more
Vik · 14 April 2024
Agent replied · 13 June 2024
Thank you Vik Brunger for your excellent comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic team at Connells thank you all for your support with selling our home - Raife, Aimee, Archie, Chris, Nathan, Kieran, Liam, Tracey and all others involved - cannot recommend both Ashford branches enough !
J · 24 April 2025
Agent replied · 18 May 2025
Thank you for the fantastic 5* review and recommendation. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Izzy and Georgia for your support and advice's
Riders · 10 August 2025
★★★★★ 5/5
GoogleBig thanks to Hannah and the connells team, who made the stress of moving out easy and simple! Very happy!
Maika · 17 September 2023
Agent replied · 13 June 2024
Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleOn the 09/08/2024 at 16:00 Matthew came to do an inspection of the property I am renting in Singleton. He was very precise and courteous. He moved around the house in a reassuring and professional manner. I enjoyed his company for those brief moments but look forward to seeing him again.
Monet · 19 August 2024
Agent replied · 26 August 2024
Thank you for your brilliant 5* review and thank you for your kind words Monet. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe went to their office because we needed to move somewhere in the area within a month. Within a week we find a place with them and by the end of the month we moved. They were always in contact with us, really friendly and open to help with any doubt.
Gustavo · 5 August 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us this amazing 5* review Gustavo. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleBoth Izzy and Georgia from the start of our rental journey went above and beyond to help us. They kept us upto date and were not only helpful but friendly and so easy to talk too. They really helped us to get us into our first rental home together and we are very happy.
Holly · 14 May 2024
Agent replied · 13 June 2024
Holly Exall thank you for taking the time to leave us your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful, Georgia was fast and amazing from the start.
Hannah · 13 February 2024
Agent replied · 13 June 2024
Hannah, thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
