Trusted Agent profile · Ashford
★★★★★
267 reviews across 1 platform
3 Moatfield Meadow, Kingsnorth, Ashford, TN23 3LU
Connells's office in Ashford, at 3 Moatfield Meadow, is rated 4.6 out of 5 across 267 reviews on 1 platform, including 267 Google reviews rated 4.6.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleMeeting Georgia after dealing with other agents was so refreshing. She was interested in the property, getting information so that she could pass it on to potential tenants, she didn't just stand there when the tenants were viewing, she spoke to them and is chatty and friendly. Georgia and Jan at Connells have been so quick to respond and help us through the process. I can't recommend them highly enough.PositiveProfessionalism
5/5
GoogleGreat experience overall from Leah (selling the property) and Beth (arranging the mortgage). Both put a lot of time in to helping me get through a transaction which proved to be a lot more time consuming than any of us would have expected! Couldn't recommend them both enough and they helped me through dealing with a difficult mortgage provider and kept all parties on side through out.
5/5
GoogleI am pleased with the services received from Connell estate agency park farm. In particularly with the agent that dealt with my tenancy Jamie -Leigh Swan, she went above and beyond my expectation. She has been extremely professional from start to finish and kept me posted Throughtout the procedure of becoming the new tenant. When I went to the office the staff was friendly and kind. I would recommend conells Ashford park farm to anyone looking to rent as the services that I have received is 110%. From start to finish Nicole emanuel
5/5
GoogleMyself and my partner have recently rented a property with connells in ashford Kent. The whole team that we had interactions with were beyond helpful. The communication was great and they answered all of our questions. The team were very professional and friendly. Couldn’t of asked for better support and guidance through this process.
5/5
GoogleWe have been very impressed by the Connells service. The staff have been very friendly and reassuring during the whole process. We have easily been able to get a quick response to any questions, we have had. Thank you to all the staff at Connells for making the whole process as easy as possible.
5/5
Googlehassle free move experience. really appreciated.
Thank you for sharing your positive experience with us, Rajesh! We are delighted to hear that your move was hassle-free. If you ever need assistance in the future, feel free to reach out to us.
5/5
GoogleReally helpful and lovely service. Everything completed really quickly and efficiently.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJan and the team have always found me a good tenant quickly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI recently met with the team at Connells across a range of services, lettings, mortgages etc... I found the team knowledgeable, helpful and very approachable. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
Thank you so much for taking the time to leave us a five-star review and recommendation.
5/5
GoogleWe had a great experience using Connells as our mortgage broker. Wendy has guided us through the whole process with a wealth of knowledge and a lot of patience. We are first time buyers and were pretty clueless before we started our search. We will be going back to Wendy for sure!
5/5
GoogleAbove and beyond. Incredibly professional and dedicated. Thanks for all your help.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleMost Exciting and Excellent Service delivery. Beautifully memorable.
4/5
GoogleHelpful informative staff
Thank you Graham Tisdale for your kind review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly people, with lots of patient, very efficient and extremely professional. That simple ⭐⭐⭐⭐⭐
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleGreat and fast service
Florentina Popa many thanks for your excellent 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleTried several times to view a property and got told time and time again that someone would get back to me. Total lack of professional courtesy
Dear Michael, unfortunately we do not recognise your name and we do not have a record of these calls from you. We take any complaint very seriously so, if you were a customer of ours and your review / complaint is genuine, we would very much like to investigate your dissatisfaction further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.
5/5
GoogleWe’ve been trying to get a flat in Ashford for months and Georgia Reed really helped us out, I couldn’t recommend her enough. Had very bad experiences with other estate agents and it’s great to speak to someone who actually listens, knows what she’s talking about, and gets back to you quickly - amazing service from Georgia
5/5
GoogleAll the staff at connells have been fab. We have rented a 3 bed house due to lack of space and still saving for a mortgage and connells have been phenomenal throughout. So helpful and accommodating to our family needs! Thanks so much :)
5/5
GoogleWe bought our house through Connells and cannot fault them. The sales team were fantastic. Leah in particular went above and beyond to help push our purchase through. She was professional, friendly, responsive and extremely helpful. We would not hesitate to recommend them and will definitely look to use them again in the future.
5/5
GoogleI've appointed Connells over a year ago and I'm happy with them looking after my property. Harriet especially in their team is very warm, friendly and efficient. Any queries I have, all I need to do is just email her and she personally looks into the matter and responds to me quickly resolving any issues I have.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLovely people and very helpful. Helped us getting everything sorted for our move and very efficient. Would defiantly recommend them. I would like to say a massive Thank you
Hi there, thank you so much for the 5* review of the Park Farm branch! It's great to hear that the team have been helpful, friendly & efficient!
1/5
GoogleNever reply to your emails. Upload properties that aren’t available. Would never use them to sell my house and wouldn’t view with them either, absolute time wasters!
Hello, thank you for taking your time to provide our team with feedback. We are very concerned with your comments and would like to get more information on this so we can get in contact with the branch manager to resolve this. If you'd like to get in touch with us on socialmedia@connells.co.uk , we will be more than happy to look into this for you.
1/5
GoogleAsked them to remove an illegal advertising board they attached to our street sign and they where very rude so asked council to remove.
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleThe service is first class here. George listened to the kind of property I was after and used his own initiative to take me for a quick viewing of a property I wasn't even there to see. As smooth as you like- I now occupy that very property. Amazing service and a Credit to connells estate agents!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Ashford office has 267 reviews across 1 platform: 267 on Google.
Connells Ashford is rated 4.6 out of 5 across all 267 reviews, and 4.6 out of 5 on Google from 267 reviews.
Connells Ashford, 3 Moatfield Meadow, Kingsnorth, Ashford, TN23 3LU.
