Connells Ashford reviews

★★★★★ 5/5

Google

Ella is so nice and friendly. She was so helpfull to us aswell.

Malik · 11 October 2025

★★★★★ 5/5

Google

We couldn't be happier with our experience at Connells Ashford, especially with Nathan Setterfield and his team. They were amazing in helping us buy our first home and we highly recommend them for anyone looking to buy a property. Thanks again for everything!

Luca · 1 August 2024

★★★★★ 5/5

Google

I had the pleasure of dealing with Leah and she was professional, kind and sweet. She is a genuine asset to the company and I was put at ease throughout the viewing process. She even emailed me when she thought the roadworks would affect my journey and sent a snippet showing where the diversion was. Thank you Leah.

Rachel · 18 August 2023

★★★★★ 5/5

Google

Great remortgage service. My partner and i would recommend using connells for remortgaging and will be using them again in the future.

Chris · 11 July 2026

★★★★★ 5/5

Google

I'm so happy about how Wendy Rolfe from Connells Estate agents helped with my house purchasing. She is a fantastic staff with good humour and ready always to help. She helped me all the way.I couldn't have have property if not for her support, understanding and encouragement. Thanks so much Wendy and Connells Estate agents.

Dorcas · 17 October 2023

★★★★★ 2/5

Google

Having multiple properties have experience with purchase and selling process, with Connells this was extremely poor I was chasing fortnightly, for updates for close to 3 months Now have found out that the property purchase has been delayed months because individuals failed that the seller(s) were not legally allowed to sell

Fabian · 11 October 2025

★★★★★ 5/5

Google

Nathan and his team at Connell Ashford gave me brilliant service and professionalism. This was my third time trying to sell my property, and Finally, I did it. I strongly recommend it to anyone.👍👍 …

ThanyaUK · 11 October 2025

★★★★★ 5/5

Google

Leah was friendly and took time to explain everything clearly. Her knowledge of each area we went to was great. She carefully planned each house visit for us and the knowledge she had on each property was extremely informative and helpful. Thank you for a great day Leah.

Davina · 15 December 2023

★★★★★ 5/5

Google

We didn't end up buying a property through Connells, however Leah was extremely personable and friendly. She made every effort to make sure I felt valued -despite not actually being the purchaser. Compared to every other agent I've communicated with she has been the most prompt, helpful and accommodating by far.

Vero · 17 September 2023

★★★★★ 5/5

Google

I honestly couldn't recommend Ashford Connells enough! I had a very difficult sale (due to the buyers solicitor), but the team were super supportive and responsive the whole way through the process. Tracey in particular is an absolute star and a really is an asset to Connells, she really went out of her way to help me and always tried to push things forward as much as possible.

Tom · 30 June 2024

★★★★★ 5/5

Google

Wendy has been the most helpful, understanding and supportive mortgage advisor. Nothing was too much, she was alway happy to help and her advice during a fast changing market has been brilliant. I couldn’t have done the whole first time house buying without her and would highly recommend her .

Hannah · 19 July 2023

★★★★★ 5/5

Google

Wendy arranged our mortgage for us and was absolutely fantastic from start to finish. She went through every potential scenario and explained everything really well. She updated us as things were progressing and was extremely helpful in sourcing us an affordable mortgage. Thank you again Wendy!

Dannii · 11 October 2025

★★★★★ 5/5

Google

Wendy is a lovely and very informative estate agent for Connells. She made our first buy easygoing and stress free which is a massive help in this situation. Wendy was our mortgage advisor too, who we will definitely continue to use in for our future endeavours!

Gemma · 17 October 2023

★★★★★ 5/5

Google

This was the 3rd time We have asked Wendy to help us with our mortgage, she has always work in a friendly and professional way, If we ever move again we will 100% go back to her for help.

B · 13 December 2025

★★★★★ 5/5

Google

Leah Watson was professional, knowledgeable, and has a friendly manner. She organised a viewing promptly, communicating back in a timely manner. Her 'can do' attitude will take her a long way. Thank you Leah for being so helpful and your smiling personality which made the property viewing very enjoyable.

Ali · 19 July 2023

★★★★★ 5/5

Google

Kieren was friendly and took time to explain everything clearly. His knowledge of each area we went to was great. He carefully planned each house visit for us and the knowledge he had on each property was extremely informative and helpful.

Joe · 14 January 2024

★★★★★ 5/5

Google

Let us start off by saying that our experience of buying our first home together couldn’t have been worse frankly. We were in a chain of four and the whole process in total took eight months. I solely blame this on poor solicitors and estate agents. This being said Connells was the exception to this. We both found them to be very good and professional. Tracey Keithson, the sales progressor, was amazing. Tracey kept in contact with us throughout the whole process and whilst being very professional also added a personal touch showing care and empathy to our situation. Had it not been for her consistent perseverance I honestly doubt that we would now have a completion date for our new property or we would have just pulled out entirely. Tracey is an asset to Connells and we thank her for her help. I would 100% use Connells in the future to either buy or sell. I would NOT however use their recommended solicitors ‘Davisons’ absolutely terrible - find your own. - Liam H

L0i0a0m · 14 June 2023

★★★★★ 5/5

Google

I recently moved from London to Ashford and Connells was the estate agent we were purchasing through. I'm so grateful to the team there as they gave me more help and support than my own estate agents in London! I mainly dealt with Nathan, Tracey and Curtis who were all very helpful but every one I spoke to from the office was friendly, helpful and always passed messages on. Nathan especially was my go to man, I probably drove him crazy at times but it really made a difference knowing I could give him a call and feel like he would actually listen and try to help rather than fob me off! I don't plan on moving again for a very long time but if I was going to move tomorrow I would definitely get Nathan and his team to help me!

Lisa · 14 June 2023

★★★★★ 5/5

Google

Me and my partner were first time buyers and decided to use connells as our mortgage conveyance. I would highly recommend, Wendy helped us every step of the way, we didn’t have a clue and Wendy was reassuring and so helpful, easily contacted and always happy to answer any question or queries we didn’t understand. This made our home buying journey a breeze and couldn’t recommend them enough! We have a lifetime conveyancy membership with them and can honestly say it was money well spent. Thank you Wendy!

Bryn · 14 June 2023

★★★★★ 5/5

Google

I'm a first time buyer and didn't know much about buying a house, so I've decided to get some professional help from a mortgage advisor. I've chose Connells agency and there adviser Wendy Rolfe which was a great choice. She have been very helpful with absolutely everything from beginning, sorting out my credit history, getting the best mortgage option from the bank, then helping with all documents which was needed , and at the end she was chasing the solicitors to finish the process quickly. Wendy you are legend! If anyone looking for mortgage advisor I will recommend Wendy Rolfe with a 100 %

Marcin · 14 June 2023

★★★★★ 2/5

Google

Pleasant people to deal with. Polite and courteous. However I feel they over valued our house to suck us in. Shockingly poor communication following an accepted offer. Very little responsibility assumed on their part. Would not recommend.

Oliver · 27 November 2025

★★★★★ 5/5

Google

I'd like to personally thank Wendy Rolfe: as first time buyers we were unsure of the processes and asked many 'stupid' questions. Wendy was nothing but fantastic - we felt like she went above and beyond in providing us with her mortgage services. Provided frequent updates, was very responsive to emails and even sent us a card when we moved in! (This was on top of submitting our mortgage application too!) 10/10 would recommend. Thanks so much Wendy!!

Alexis · 14 June 2023

★★★★★ 5/5

Google

Connells have been fantastic throughout the buying process. A particular mention to Wendy Henderson, the mortgage advise for her support. As a first time buyer her knowledge was invaluable and she took the time to walk through me through the buying process from start to finish in a simple and easy to understand way. From the start to finishing she helped me find the right mortgage for me and ensued the process ran smoothly and completed in a timely manner.

Adam · 14 April 2024

★★★★★ 5/5

Google

Wendy and the team at the Connells Ashford branch went above and beyond in helping me get my first home. I would definitely recommend them.

Ewan · 14 April 2024