Connells Ashford reviews

★★★★★ 5/5

Google

Connells were helpful and supportive throughout my property search, and although we ended up buying from a different Estate Agents, Wendy Henderson continued to support us with our mortgage. Wendy is a well informed Advisor and she supported us throughout the process. Very responsive with queries and 'next steps', Wendy always provided valuable advise and expertise. Thank you for your support, Wendy; we always felt we were backed up well with your support.

Dinesh · 11 October 2024

★★★★★ 5/5

Google

Whole of connells team were so helpful, friendly and polite. Wendy the mortgage adviser was amazing when it came to buying our first home! explained every step thoroughly and was always on hand to help with any queries. 10/10 service highly recommend to anyone buying there first home and feels likes a deer in headlines like and my husband were !!

Abby · 11 June 2026

★★★★★ 5/5

Google

I would like to thank Connells mortgage service partner Wendy Henderson from the Ashford branch for her amazing help and guidance during the process of us buying our first home. She answered all of our questions quickly and professionally and there was no task or question too big/ difficult that she couldn’t help us with. She made us feel comfortable and at ease from the very first meeting and continued to check in with us on a regular basis making sure we were ok and had everything we needed. Her response times were quick and efficient and she is very reliable. I would recommend her to anyone who is looking or thinking about starting a mortgage. All round couldn’t be happier or more satisfied with my experience from start to finish. Thank you Wendy

Thomas · 14 May 2024

★★★★★ 5/5

Google

We were approached by Aimee from Connells after our house had been on the market for a few months with another agent. From the off she was a complete professional, empathetic, personable and clearly passionate about her job. After deciding to change and use Connells we have found the whole team to be charming, helpful and organised. I had given birth during the months the house was on sale and whilst at home recovering the team were always so respectful and friendly. Josh in particular was fantastic and always made viewings a breeze. When the sale of the house was going through Tracey was outstanding in her communication and really helped with any issues that came up with the solicitors. She was always up to date with what was going on and we never felt like we were chasing for information in what is the most stressful point of selling. The whole team though have honestly been great and anyone else we met along the way have known all the information they needed and have been thorough, warm and approachable. I really felt like they worked so hard to sell our house in what is a really difficult time in the current climate. I am so glad we decided to use Connells to sell our house as the whole process has been so easy and smooth and would not hesitate to use them again in the future or recommend them to others. Its a ten out of ten from us!

Rachel · 14 April 2024

★★★★★ 5/5

Google

I wholeheartedly recommend the team at Connells Ashford to anyone in need of real estate assistance. Wendy Henderson was incredibly responsive and proactive throughout the process. They promptly answered all my questions, addressed any concerns I had, and kept me updated on the progress of my application. Their attention to detail and commitment to ensuring a smooth transaction were truly commendable. Thank you, Wendy, for your exceptional support and for helping me secure the best possible mortgage deal. You truly are a trusted advisor and asset to the team at Connells.

THOMAS · 14 April 2024

★★★★★ 5/5

Google

I used Connells mortgage services for my recent remortgage. I can’t fault Wendy and the service she provides. I had a few elements to figure out and, from our first meeting, she was so helpful. During the application process and the legal process, she was always on hand to answer any questions I had. I’d definitely recommend her!

Janine · 11 June 2026

★★★★★ 5/5

Google

I came to Connells as I have heard good reviews and had sold through them years ago. The team who helped were fantastic, friendly and professional. The service they provided us was brilliant! Nathan came out to value our property initially and was very informative with his knowledge of the housing market. The sales team were excellent with selling my property, Leah always kept us updated on viewings and helped us get a buyer! We had Tracey Keithson assist us with our sale and purchase which we knew would always have ups and downs, but Tracey was brilliant with keeping us updated and held our hand along the way. (she is a real credit to Connells! - an absolute diamond!) Our sale and purchase has had lows and highs but in the end we are grateful for everything this Connells office has done. Thank you all so much for making our dream of moving home come true!

Carol · 14 March 2024

★★★★★ 5/5

Google

Wendy was great a credit to the company. To be honest all the staff were great.

Russell · 2 April 2026

★★★★★ 5/5

Google

We Just want to thank the team at Ashford Connells. We recently purchased our first home with them and the team was amazing there. .Wendy was so friendly and welcoming and helped us so much to get our heads around what to expect when it came to getting our first mortgage and made us feel relaxed when it to came to finding the right deal. .Leah was lovely, very friendly and chatty. she also arranged a few viewings in one day for us, which ultimately had us finding our new home. .Tracey dealt with all our emails and kept us up to date often with the purchase. we got fast email responses which took alot of the stress out of purchasing our first home. Thank you for all your help!.

Nikki · 15 November 2023

★★★★★ 5/5

Google

Nathan, Tracy, and their team provided outstanding service throughout the sale of my house. Their seamless communication, professionalism, and attention to detail made the entire process far easier and more pleasant than I could have imagined. Their responsiveness and efficiency were truly impressive. No detail was overlooked, and they always made sure I was informed and supported every step of the way. It has been an absolute pleasure working with them, and I’m incredibly grateful for the smooth and stress-free experience. I highly recommend them to anyone looking for top-tier service in real estate!

Jenny · 11 October 2025

★★★★★ 4/5

Google

I had my house on with three estate agents in Ashford, all three promised the world but Connells delivered, they were the last agent I put the house on with and they sold it. This was in August 2023 when the interest rates were rising and they still found a buyer. From the start Kieren and his team in the office were amazing. When the house was sold Tracey kept me informed every step of the way, we were due to exchange contracts and the buyers solicitor was out of the office on this day, Tracey insisted another solicitor done it, contracts exchanged thanks to Tracey. I would highly recommend Connells in Ashford.

Bill · 17 October 2023

★★★★★ 5/5

Google

Great service from start to finish. Communication was excellent throughout and everything was explained clearly. The whole process was made simple and stress-free. Would highly recommend to anyone looking for a mortgage advisor. Thanks Wendy!

Danny · 11 June 2026

★★★★★ 5/5

Google

I used Connells Estate Agents Ashford while looking for a house. Wendy from Ashford Connells was my mortgage advisor and she was very genuine and helpful from the start to finish. Whenever I needed help she was always there to consult and provide her knowledge throughout this journey. She has vast experience in this field. I recommend her to anyone who is looking for a house. My whole journey went by swiftly. I’m very grateful to Wendy. Once again huge thanks to Wendy!!! Also, Leah Watson was very helpful when viewing the houses and booking the viewings very quickly!!! She is very helpful and lovely. Kind regards to Ashford Connells team 🙏🏽

Nissan · 17 September 2023

★★★★★ 5/5

Google

Nathan and the team were incredible throughout the process of buying a house. Everything went through quickly and smoothly with them behind the wheel. Any questions I had were answered and they made sure that everyone was on the same page throughout the whole process.

Ryan · 26 March 2025

★★★★★ 5/5

Google

Recently purchased a flat through Connells, and was very satisfied with the service provided. Wendy and the team were very friendly and helpful, explained everything to me and made sure the process went incredibly swiftly. Could not be happier!

Matthew · 22 May 2025

★★★★★ 5/5

Google

Recently purchased our home with Wendy as our advisor and from start to finish she was amazing! Whenever we needed help she was always willing, guided us through everything we needed along the way and the whole process was quick with no issues what so ever she was really helpful during it all:) Would definitely recommend and use again in the future! :)

Emily · 20 December 2025

★★★★★ 5/5

Google

Thank you Connells Ashford for helping us find our dream home! Special thanks to Wendy, who was really helpful, always kept us up to date, and was always extremely fast and responsive.

Glenn · 26 June 2025

★★★★★ 5/5

Google

Fantastic work by Connells with our house purchase and their financial advice and mortgage assistance. Wendy was a real star throughout. Very professional and friendly. Chased up everything and got things moving quickly when other parties in the transaction chain seemed to be slowing. If everybody in the rest of the chain had a Wendy we'd have completed months ago. Would 100% recommend. Thank you!

Sam · 14 January 2024

★★★★★ 5/5

Google

Leah used our time usefully and put together a good selection of properties to view meeting our criteria. She arrived on time at our first appointment and the visits kept to the planned timetable. Leah was pleasant and knowledgeable about the properties and was able to inform us about local amenities around each property. She also provided print outs and printed information about lease, charged and possible renal values.

Janey743 · 17 September 2023

★★★★★ 5/5

Google

Myself and my boyfriend have recently exchanged on our first property, we had Wendy as our mortgage advisor and needless to say she made our experience 100x times easier! We didn’t know anything about buying a property and she took the time to carefully explain everything and was there for us whenever we needed her help, we couldn’t have asked for anyone better, thank you Wendy!💖

Rachel · 15 November 2023

★★★★★ 5/5

Google

We were absolutely delighted with the exceptional service we received from Connells. In particular, we would like to highlight the invaluable assistance provided by Philip, whose profound insights and ample time dedicated to explaining and offering mortgage information surpassed our expectations. Furthermore, Leah was an absolute gem, radiating warmth and professionalism. Her exceptional organisational skills and helpful nature ensured that our viewing process was remarkably seamless and hassle-free.

Anita · 18 August 2023

★★★★★ 5/5

Google

Excellent experience in working with Kieren and the team with multiple properties. Would 100% recommend.

Chloe · 11 October 2025

★★★★★ 5/5

Google

We have just completed our remortgage, Wendy was so helpful and very patient, She made the process easier and answered any questions we had 😊 …

Becci · 13 June 2025

★★★★★ 5/5

Google

I'd like to thank Wendy for taking care of everything regarding our mortgage. She made the process simple and as stress free as it could have been. Highly recommended.

Craig · 26 April 2025