Bairstow Eves Sutton-In-Ashfield Sales reviews

★★★★★ 1/5

Trustpilot

Disappointing Move-Out Experience

My experience moving in was smooth, but I’d encourage anyone reading reviews to also consider what happens at the end of a tenancy.

Chi · 5 May 2026

★★★★★ 1/5

Trustpilot

put the phone down on me after hearing…

put the phone down on me after hearing my name. I assume its not the ideal name for a Tennant. unprofessional group of people, I'd rather be homeless

Muhammad · 24 March 2026

★★★★★ 1/5

Trustpilot

Corrupt Liars

Trying to buy a house. Lied continuously for a week that the seller hadn't got back to them, when I spoke to the seller, he told me they'd arranged new viewings. They never get back to you and seem very disorganised.They also try to sell you their own mortgage advisor and tell you that using them will give you an advantage.There is a reason their nickname is B*****d Thieves.

Anon · 1 May 2021

★★★★★ 5/5

Trustpilot

Great service

My agent Eilish is really great. I can’t thank her enough for all her help. She is quick and responds to my emails. Im very grateful for her.

Ayeisha · 9 October 2024

★★★★★ 5/5

Google

I’ve dealt with Bairstow Eves at Sutton in Ashfield both with a relatives tenancy for the last 3 years, and now, my own. I’ve found the service excellent, nothing is too much trouble. Repairs and queries are dealt with efficiently and quickly. Having dealt with other agencies in the area, I can confidently say I haven’t found any others that can compare.

Julie · 26 October 2023

★★★★★ 5/5

Trustpilot

Professional, Efficient & Friendly staff (Rainham Branch)

Professional, efficient and friendly service. All the staff at the Rainham Branch of Bairstow Eves have been outstanding and a pleasure to deal with.I originally used a lesser known estate agents, who did have cheaper fees, but I received a very poor service and consequently with no sale of my property. You really do get what you pay for.Being very apprehensive with estate agents in general, I decided to give Rainham (Essex) Bairstow Eves branch a try.They were absolutely brilliant and I cannot fault any of their staff.Thank you, Chris and your first class team.

Paul · 1 August 2024

★★★★★ 5/5

Trustpilot

Leah Roots of Bairstowe Eves

Leah Roots of Bairstowe Eves, has been absolutely fantastic.

Russ · 29 July 2026

★★★★★ 5/5

Google

We get excellent service from this office. They manage a few properties for us. Since the first contact I was impressed. Always keen to help and advise. Special thanks to Amelia for her recent help. I’d also like to mention Sian who is also excellent.

Chris · 26 October 2023

★★★★★ 1/5

Trustpilot

KEEPING MY 3500 GBP (deposit & partial rent) for no reason

Partial rent & deposit is still not paid to me in more than 100 days after leaving the rented property on 31st March 2024. I had to leave the rented property early to move to mortgaged house. I have paid them 1500 GBP their non-sense early contract exit and property ad fees; still they are shamelessly keeping my partial rent (paid rent for full month April) and deposit of 2000 GBP, which is nearly 3500 GBP. I was not expecting their service to be the worst in the market. I am going to report to property ombudsman for sure. NO ONE SHOULD USE THEIR DISGUSTING SERVICES.

Irfan · 15 July 2024

★★★★★ 5/5

Google

I cannot praise the team at Bairstow eves Sutton in Ashfield enough. We put our house up for sale at the start of sept 2020 and they were very consistent with viewing up until we sold in November. We decided to sell after receiving a decision in principal from our current mortgage company allowing use to lend the amount we needed. Criteria had changed from the September and when I went back to them after selling they refused to give us the mortgage. Me and my partner are both self employed, me a self employed hairdresser , with the pandemic it was making it impossible for us to find a Leander. I rang Michelle in a blind panic and she got me a meeting with Lee within the hour. I am not joking I cannot recommend him highly enough, he found us Leander within a day and within 2 weeks we received our mortgage offer. Me and my partner are very impressed by the work of the whole team and we cannot Thank-you enough, you definitely get what you pay for !!

Heather · 26 October 2021

★★★★★ 4/5

Google

Used bairstow eves to sell a property,also used there solicitors which they recommended, and gave me a fixed price of 600 with a contingency off 200, what a mistake that was. I really advise people to not use there solicitor,as they was absolutely terrible. Never answer the phone,or emails you send,and it took nearly six months to get it sorted. Also I've been over charged on my bill by 480 pounds, which I'm still waiting to get back. Quick to take ya money on completion,but not quick to give it you back.

Ian · 26 October 2021

★★★★★ 5/5

Google

I've used Bairstow Eves for a couple of years now, for buying property and also renting property out. I would have no doubt in recommending them to anyone. From the moment of having an offer accepted to completion on the sales side, then the continued support to getting my properties to the being let stage, I have always found the staff exceptional, friendly, helpful and whats more important if a problem has arisen they have gone out of their way to help and sort the situation out. I've never felt anything is ever to much trouble for them, even with the difficulties of covid. Phone calls, emails are always responded to quickly. Keep up the hard work Laura on sales, Jen, Jenny and Alex on lettings and all the other staff, you're doing a great job. Can't thank you enough for your recent help.PositiveResponsiveness, Quality, Professionalism, Value

Heather · 26 October 2021

★★★★★ 5/5

Trustpilot

I can’t fault Lauren😊 sales negotiator…

I can’t fault Lauren😊 sales negotiator at the Hucknall office. She is friendly, professional and very knowledgeable in our house search. Nothing is too much trouble for her and although I have only met her the one time, she has left a lasting positive memory. Thank you Lauren

Sonia · 19 July 2023

★★★★★ 5/5

Google

Sadly we had to use Bairstow Eves following a bereavement but I have to say they have been professional, sensitive and courteous throughout the entire process. Special plaudits to Hannah Rutter and Laura Stevenitt for their excellent service and keeping us sane during a very difficult time! Their professionalism, communication and much needed sense or humour has been so refreshing! Can’t recommend them enough! Thank you from the bottom of our hearts!

Ellen · 26 October 2022

★★★★★ 5/5

Google

I have now rented two properties through Alix at Bairstow Eves. She is a dream to deal with.. great communication and friendly manner every time, very responsive and helped breeze through the process with zero issues. Highly recommend!

Serena · 3 December 2024

★★★★★ 5/5

Google

Bairstoweves Sutton staff - Simply THE best. They have been extremely helpful with my past two moves! Excellent communication the whole way through, put me at ease and reassured me. They’re the kindest bunch and I can’t thank them enough for everything they have done for myself and my family. ❤️🏡

Amylouise · 28 April 2024

★★★★★ 5/5

Google

We've had a great experience with our advisor Lee. We have been kept up to date at all times and the communication was really great. He really listened to us in terms of what we needed and the application has been agreed within only a few weeks. We would highly recommend.

Karolina · 28 April 2024

★★★★★ 5/5

Google

My journey with Amelia B at Bairstow eves so far has been amazing & I couldn’t ask for better! , communication is amazing and I always feel comfortable asking all kinds of questions as it is my first time moving out! I feel supported and that I am listened to , like I say I couldn’t ask for better

Isabel · 26 October 2023

★★★★★ 5/5

Google

We are very happy to of sold our house with Bairstow Eves. They wasn't our first choice as we thought the house would sell its self and went for a cheaper agent. How wrong we were, Hannah said her team would sell it and she was right. Her team was a local branch and they knew the area and customer base. Its been a pleasure to work with them all and we highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

David · 26 October 2021

★★★★★ 5/5

Google

The team at the Sutton in Ashfield branch do an excellent job for us in managing our rental properties. Very professional and efficient in all aspects of their service offering, I would not hesitate to give my highest recommendation to any landlord looking to engage with Bairstow Eves.

Mark · 28 May 2024

★★★★★ 1/5

Trustpilot

I would advise everyone to avoid …

I would advise everyone to avoid Bairstowe Eves Great Barr. We received very poor disorganised service in our case. It all started badly with them getting our property mixed up with another! It ended badly with it taking 5 months to sell to our very keen cash buyer. When this same property was purchased in 2003 it was all done in less than two and a half months, obviously Bairstowe was not involved.

Carole · 25 July 2017

★★★★★ 1/5

Trustpilot

Moved out of a rented property…

Moved out of a rented property 29/07/2024. Chased and chased for updates about my deposit being returned only to keep being informed we are awaiting details from the landlady. According to my tenancy agreement I should have been informed within 10 days of any ‘proposed’ deductions. 3 weeks on and no further forward. If I was in breech of the tenancy agreement they would be quick to act but when it’s the other side.. nothing!

Mrs · 21 August 2024

★★★★★ 1/5

Trustpilot

Wish I used an alternative agent.

Most expensive agent we had come to assess our property. Did the bare minimum at every step of the way and were not helpful in any way imaginable. Did not want to get involved in anything and we were left to do our own sales & purchase progression while paying a hefty premium for the privilege. My advice would be to avoid Bairstow Eves and use a cheaper agent, while you'll still have to do a lot of the legwork yourself, you'll save yourself thousands of pounds.

Alastair · 26 May 2024

★★★★★ 4/5

Google

We were in search of a local letting agent that can manage our property while we are out of the country and they have done a great job at it. The staff is really helpful which makes the whole process stress free. Recommended agents.

Michael · 27 July 2024