Bairstow Eves Kirkby-In-Ashfield reviews

★★★★★ 5/5

Trustpilot

Great service from Kevin at Norbury branch

Kevin Velaj worked so hard for us with great advice, honest valuation and excellent communication.

A · 16 July 2026

★★★★★ 5/5

Google

I would definitely recommend using Bairstow Eves - Kirkby in Ashfield. Lesley, Jo and Simon were so helpful during our sale. Nothing was too much trouble and they kept us up-to-date throughout the whole sale process.

Charlotte · 24 October 2021

★★★★★ 1/5

Trustpilot

Non existent communications or professionalism.

We initially contacted this estate agency through Rightmove for a property valuation, and they were quick to respond, which led us to book an appointment. After the call, we received several follow-up messages confirming the scheduled time, including one on the day of the appointment. Unfortunately, no one showed up.I called the Romford branch directly, but only reached an answering machine. I left my details, expecting a call back, but that never happened. I even followed up with an email and checked my junk mail just in case, but received no response.This experience was highly disappointing. The lack of communication and professionalism was frustrating, and I found them to be very unreliable. I would advise others to avoid this agency.

Mr · 6 September 2024

★★★★★ 5/5

Trustpilot

Ms Sophie Buckthorpe

Ms. Sophie was so helpful throughout the process and she was so kind and supportive to clarify my small concerns promptly. Absolutely she is an asset for the company. Thank you so much for your support Sophie

Swapna · 8 June 2024

★★★★★ 5/5

Google

Couldn't ask for a better agent. Lesley has been amazing, and gone above and beyond what any estate agent should have too. Would be lost in paperwork and emails if it wasn't for her help and understanding.PositiveResponsiveness, Quality, Professionalism, Value

Rachael · 24 October 2020

★★★★★ 1/5

Trustpilot

Corrupt Liars

Trying to buy a house. Lied continuously for a week that the seller hadn't got back to them, when I spoke to the seller, he told me they'd arranged new viewings. They never get back to you and seem very disorganised.They also try to sell you their own mortgage advisor and tell you that using them will give you an advantage.There is a reason their nickname is B*****d Thieves.

Anon · 1 May 2021

★★★★★ 1/5

Trustpilot

put the phone down on me after hearing…

put the phone down on me after hearing my name. I assume its not the ideal name for a Tennant. unprofessional group of people, I'd rather be homeless

Muhammad · 24 March 2026

★★★★★ 5/5

Trustpilot

Great service

My agent Eilish is really great. I can’t thank her enough for all her help. She is quick and responds to my emails. Im very grateful for her.

Ayeisha · 9 October 2024

★★★★★ 5/5

Google

Lesley, Jo and Chloe make a brilliant team. Chloe in particular managed to keep the unruly solicitors in check throughout the entire process. Moving house is a bit like pulling teeth - slow, painful and often bloody - and it doesn’t get any easier. The Kirkby crew, however do their very best to calmly and professionally manage all the many hurdles encountered.

Roy · 24 October 2023

★★★★★ 5/5

Trustpilot

Professional, Efficient & Friendly staff (Rainham Branch)

Professional, efficient and friendly service. All the staff at the Rainham Branch of Bairstow Eves have been outstanding and a pleasure to deal with.I originally used a lesser known estate agents, who did have cheaper fees, but I received a very poor service and consequently with no sale of my property. You really do get what you pay for.Being very apprehensive with estate agents in general, I decided to give Rainham (Essex) Bairstow Eves branch a try.They were absolutely brilliant and I cannot fault any of their staff.Thank you, Chris and your first class team.

Paul · 1 August 2024

★★★★★ 5/5

Google

Great service from Lesley, Jo, Chloe and Georgia. Ensuring a speedy completion. 🚀 …

Al · 10 October 2025

★★★★★ 5/5

Google

Hello all I've been with bairstowe Eves for several years, buying, selling and renting my port folio of properties. Lesley, Jo and Chloe, at kirkby in ashfield, helped to do whatever was required. Hope the chocolates help to sweeten your work. Thank you

Stewart · 10 October 2024

★★★★★ 5/5

Google

Thank you so much, as I have never purchased before and my husbands last purchase was over 20 years ago! We have had guidance throughout the process. No question was too trivial and Bairstowe Eves were always helpful via phone and emails. We have had good communication throughout the process. A big thank you to Jo and her team much appreciated.

Julie · 24 October 2023

★★★★★ 1/5

Trustpilot

KEEPING MY 3500 GBP (deposit & partial rent) for no reason

Partial rent & deposit is still not paid to me in more than 100 days after leaving the rented property on 31st March 2024. I had to leave the rented property early to move to mortgaged house. I have paid them 1500 GBP their non-sense early contract exit and property ad fees; still they are shamelessly keeping my partial rent (paid rent for full month April) and deposit of 2000 GBP, which is nearly 3500 GBP. I was not expecting their service to be the worst in the market. I am going to report to property ombudsman for sure. NO ONE SHOULD USE THEIR DISGUSTING SERVICES.

Irfan · 15 July 2024

★★★★★ 5/5

Google

We have been very impressed with the service at Bairstow Eves. We had rather a difficult house sale which did not run smoothly at all, but Georgia managed our case very efficiently and with great tenacity. Vicky and Neil

Baloo& · 4 December 2024

★★★★★ 5/5

Google

When house sale fell through property was sold the day after it was put back on the market! Thanks Jo & Lesley for all your help! You were brilliant!PositiveResponsiveness, Quality, Professionalism, Value

Julia · 24 October 2021

★★★★★ 5/5

Google

I decided to move during the pandemic and could have been very difficult and challenging but having found a property on Bairstow Eves website the whole process has been so easy and stress free thanks to Jo and Leslie. Throughout the whole process, they have been amazing and responded to all of my questions so quickly and professionally. It has been an absolute pleasure to work with them and even during these strange times they have gone that extra mile.PositiveResponsiveness, Quality, Professionalism

Stephen · 24 October 2021

★★★★★ 5/5

Google

Hannah came out and did the initial valuation, very polite and knowledgeable of the local area, explained everything in detail and made me feel everything was in hand. Jo and Lesley at the branch arranged all the viewings, they kept in regular contact, let me know of any cancellations in advance and worked to arrange 13 viewings over three days. They're always really friendly and willing to spend the time talking through anything, providing advice and guidance on next steps. Made selling a really easy and relaxed process.PositiveResponsiveness, Quality, Professionalism

Karl · 24 October 2021

★★★★★ 5/5

Google

I'm nearing the end of my process of buying my first home. I have been dealing with Jo at Bairstow eves in Kirkby and she has been amazing! She's very quick to respond to all my queries no matter how daft they might be. If she isn't available to answer the phone, she calls back within the hour and always come across and friendly but informative. Jo has really helped settle my nerves during this process and I would recommend her and the team at Bairstow eves Kirkby-in-ashfield to anyone looking at buying or selling a home.PositiveResponsiveness

Sophie · 24 October 2021

★★★★★ 5/5

Google

I cannot say enough about the team at Kirkby - in - Ashfield. Simon, Jo and Lesley have been professional, supportive, and proactive from the initial enquiry to the sale of our property. Their attention to detail and customer support is a tribute to the outstanding team they are. They are always available to offer advice and assistance whenever you contact them. We only put our property on the market a few weeks ago and they have already generated offers and secured a sale. We feel that we will be supported throughout - and have no worries that they will see the contract through to completion. I have no hesitation in recommending this talented team to sell your property.PositiveResponsiveness, Quality, Professionalism, Value

Sally · 24 October 2021

★★★★★ 5/5

Trustpilot

I can’t fault Lauren😊 sales negotiator…

I can’t fault Lauren😊 sales negotiator at the Hucknall office. She is friendly, professional and very knowledgeable in our house search. Nothing is too much trouble for her and although I have only met her the one time, she has left a lasting positive memory. Thank you Lauren

Sonia · 19 July 2023

★★★★★ 5/5

Google

Excellent service Lesley outstanding very professional and friendly thanks Julie and Dave

Deborah · 24 October 2023

★★★★★ 5/5

Google

Lesley was absolutely wonderful all through the process, answering every question small or large and handling everything very efficiently. She was friendly and professional and we were thrilled with every step along the way. Would highly recommend. Karen H.

Karen · 25 October 2019

★★★★★ 1/5

Trustpilot

Not real good approach

Otgene · 20 August 2026