Bairstow Eves Kirkby-In-Ashfield reviews

★★★★★ 5/5

Google

Absolutely fantastic team! We are delighted to have had the pleasure of selling our house with these fantastic people. From our Valuatuon, Lesley was informative and very knowledgeable. Giving us great advice, Jo who helped post our house on the market and answer any questions we had, to the wonderful Emily who has sealed the deal. Our property has been on the market less than a week and we have secured a sale. Then to top it off Mortgage Advisor Mark! An absolute delight, who we will hopefully be able to say has secured us a good deal on our next property very shortly as well as lots of great advice and knowledge. The A team! ⭐⭐⭐⭐⭐

Kirsty · 10 April 2026

★★★★★ 5/5

Google

Amazing service from start to finish. They have sold three houses for me. I wouldn't go anywhere else! Lesley has always come to valuate the properties straight away explaining everything in detail and has great knowledge of the area. Jo has never failed to keep me updated and is always making sure everything is continuing to move forward. They make the office a nice environment to visit. Nothing is too much trouble. Emily is a pleasure to talk too and fab at negotiating. I would highly recommend and forever grateful for all your hard work. Thanks girls.

Anne-marie · 20 March 2026

★★★★★ 5/5

Google

Best decision we ever made was using Bairstow Eves in Kirkby in Ashfield to buy our home. From start to finish, the service was absolutely outstanding. A massive thank you to Lesley, Emily, Mark, and Jo, what a fantastic team. They made the whole process feel completely stress free. We were kept updated every step of the way (no chasing needed!), they found us a brilliant mortgage deal, and supported us with everything under one roof. It honestly took so much pressure off knowing we were in such capable, caring hands. I've already recommended them to family and friends, and I wouldn't hesitate to recommend them to anyone looking to buy. If you want an estate agents that actually looks after you, go and see this team. They're brilliant. Thank you all again ❤️❤️❤️

Hadi · 20 March 2026

★★★★★ 5/5

Google

I don't usually do reviews, but the service we received from Bairstow Eves in Kirkby-in-Ashfield was so exceptional I wanted to leave this recommendation. Lesley, Emily, and especially Jo Broughton were absolutely brilliant. They kept us fully informed at all stages of our sale, and we're always on hand with help and good advice. Nothing seemed too much trouble. I can highly recommend them to prospective vendors. Thank you so much!

Gill · 17 March 2026

★★★★★ 5/5

Google

The team have been wonderful supporting us to put our home on the market. Lesley was friendly, honest and personable when visiting us and ensured she gave realistic expectations. When contacting the office the rest of the team knew exactly who we were and the details of our home, it really showed how great of a team they are, Jo and Emily were also so professional and friendly! We would definitely recommend the team to all our friends and family and will use them again in the future if we wish to move again.

Katie · 17 September 2025

★★★★★ 5/5

Google

Myself and my partner (Trishal) had a great experience working with Emily as our estate agent. From the start, her communication was excellent, she kept us informed at every stage and was always quick to respond to any questions we had. She was really helpful when it came to arranging the viewing, making the process smooth and convenient. Even after the viewing, Emily followed up promptly and made sure we had all the information we needed to move forward. Overall, Emily was friendly, professional, and made the whole experience much easier than we expected. We would happily recommend her to anyone looking for a reliable and supportive estate agent.

Natasha · 17 September 2025

★★★★★ 5/5

Google

Sold my property in days. A big thank you to Jo Boughton for all her help and advice. Very polite and answers your questions happily. I would also like to thank Lesley Fergie who drove in the January snow to meet me, and has also been very helpful with paperwork and legal matters. Good team and reassuring.

Tracey · 27 March 2026

★★★★★ 2/5

Trustpilot

Poor quality viewings and service

The Clapham branch sales negotiator was late for the viewing and didn’t ask anyone from the office to notify us (15 minutes late). He had also double booked the appointment, the entire booking was a bit of a disorganised mess. There was a fair bit he wasn’t aware of and generally wasn’t that helpful. The specifications I gave weren’t followed in the viewings. I was ignored when asked if I wanted a broker and my contact information was shared when I had asked for it not to.

SK · 3 June 2026

★★★★★ 5/5

Google

The service we received whilst selling our deceased mum’s house has been second to none. Lesley, Jo and Emily have supported us throughout. I’m sure over and above the norm. There were times when, at the drop of a hat, they would support us when we had difficulty with requirements of solicitors. They were always friendly, helpful and considerate to our needs. Thank you so much.

Christine · 17 December 2025

★★★★★ 5/5

Trustpilot

Professional and committed

We couldn’t have hoped for a better estate agent than Bairstow Eves. We had top class service - professional, friendly, diligent and 100% committed. Jane Crosland guided us expertly through the process of selling our family home, gave brilliant advice and her experience in pricing and marketing were invaluable (and spot on). We were lucky to be in safe hands with Jane. Throughout Rob, Donna and Tom kept us fully updated on every step of the sale and took time to answer all our questions promptly. We were delighted with the outcome and would recommend Bairstow Eves to anyone looking for a successful, stress-free sale.

V · 2 April 2026

★★★★★ 5/5

Google

Jo at Bairstow Eves in Kirkby in Ashfield was absolutely fantastic throughout the sale of my house. She kept me updated every step of the way, was always quick to respond, and made the whole process feel so much easier and less stressful. Nothing was ever too much trouble, and her friendly, professional manner really stood out. I’d highly recommend Jo to anyone looking to sell, she’s a real asset to the team. Thanks again.

Kevin · 10 July 2025

★★★★★ 1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service, they come across very professional when they value the house, but once its on the market the staff are unhelpful and take days to answer emails. The details were incorrect online as it was put live without us agreeing the details, the pictures were awful and the one thing we did make them change. There has been no effort to sell the house, only having one viewer in two months. Only to find out that the contract is for 4 months too, devastated. Stay away from this company.

JG · 16 March 2026

★★★★★ 5/5

Trustpilot

Being an overall national company the service has been a great start

Being an overall national company, the service i have received from the Witham Branch has been nothing but fantastic so far as in the starting stages. The credit goes to Lauren through her empathy into what is a very complex situation and has pulled the team together to make this an easy process. Her style of keeping you updated on the whole process is exceptional and ensures the correct people get involved with the understanding behind it.

Zoe · 21 March 2026

★★★★★ 5/5

Google

Jo, Lesley and Emily at the Kirkby in Ashfield branch have been fantastic during the sale of my mums home. Any questions were answered swiftly. I really appreciated the help and support with any paperwork I had to complete. Thank you Karen

Karen · 20 March 2026

★★★★★ 5/5

Trustpilot

Amazing customer service from start to…

Amazing customer service from start to finish! The team especially Jessica, Precious, Jay was incredibly friendly, helpful, and supportive throughout the entire process of helping me get my property. They kept me informed every step of the way and made everything smooth and stress-free. I truly appreciate the patience and care shown by all 3 of them and i highly recommended them. Thank you once again to the team.

Shaik · 4 February 2026

★★★★★ 5/5

Trustpilot

Bairstow , Sutton In Ashfield branch .has…

Bairstow Sutton In Ashfield branch has been wonderful. We have had bad experiences before with moving houses. The staff there put us at ease straight away. Bethany came and valued it. Updated us every step of the way, later helped me sort all paperwork. Laura and Lisa were there to ease out nerves and Ebony kept us informed throughout, chasing up our questions to solicitors and the other estate agent. All the team were professional and efficient. But most of all caring about their clients.

Christine · 30 August 2025

★★★★★ 5/5

Google

We had an amazing experience with Georgia Fisher, she was experienced in what we discussed, helped us feel comfortable throughout the appointments and kept us informed throughout the process . Georgia is an amazing professional, kind and excellent at her job. Thank you very much to Georgia for helping us in our journey towards getting our first home and for the patience and kindness you showed us. Would recommend for sure Xx

Amber · 5 November 2024

★★★★★ 5/5

Google

A heartfelt thank you to the amazing team in Kirkby! Lesley was a beacon of support, making the entire process of getting the house on the market incredibly smooth during a challenging time. Chloe and Jo were fantastic, keeping us informed with updates on the numerous viewings and feedback. Your collective efforts made the sale of the property seamless and stress-free. We truly appreciate everything you've done. Thanks again for your dedication and hard work! John

John · 24 August 2024

★★★★★ 1/5

Trustpilot

DO NOT TRUST BAIRSTOW EVES, Property Rented Without a Valid Licence

I am writing this to warn other families. My family and I have experienced nothing but stress and chaos since renting a property through Bairstow in May 2026.After moving in, we discovered to our horror that the property was let without a valid property licence. When we raised this serious legal issue, the agency completely absolved themselves of responsibility, blaming the landlord. Under UK housing law, letting agents have a strict legal duty to verify and ensure proper licensing is in place before letting a property.The customer service at this branch is shockingly unprofessional. Particular staff members, Mehmet, Rejaul, and Exene, are completely evasive. They take weeks to respond to emails and refuse to answer the phone. On the rare occasion we do manage to speak to them over the phone, they make empty promises to send over details, only to go completely silent and ignore all subsequent emails.Avoid Bairstow at all costs if you value your peace of mind and legal safety. They take your money and completely abandon their legal obligations.

Mubeshir · 10 September 2026

★★★★★ 5/5

Google

I am so glad I chose Bairstow Eves in Kirkby to sell my property. Lesley came round initially to advise on the sell and the whole process of putting it on the market was very quick & professional. I was very fortunate to sell within 24 hours and also purchased my new property through them. Jo was my main contact who kept me completely informed at every stage. Also spoke to Chloe a few times and she was also very helpful. As I used a Countrywide solicitor Jo made sure she kept in touch with my solicitor to make sure the whole process went through smoothly. I cannot praise the whole team enough!!

Steve · 26 May 2024

★★★★★ 2/5

Trustpilot

I have bought and sold house so I am no…

I have bought and sold house so I am no novice. The house I was selling this time was my mothers. Therefor we as a family were still grieving. Information was sparse, not clear and if we had all the information we should have had we would not have accepted the offer and kept the house on the market. I felt the company was not working for us. I have spoken with B Eves but got nowhere. I would not use them again, very disappointed

Sue · 16 July 2025

★★★★★ 5/5

Google

Couldn’t recommend Barstow eves Kirkby In Ashfield more, specially Jo who has just sold us our first home. The process was stress free and so straight forward. We used their recommended solicitors Talbot law who were again amazing, communicating couldn’t of been any better and the whole process was surprising quick (7 weeks from the first offer to completion & getting the keys). Thank you to Tablot Law, the Barstow Eve team and Jo.

Becky · 25 July 2024

★★★★★ 5/5

Google

The team here were absolutely fantastic throughout the process to sell my house in Kirkby in Ashfield. Lesley did a great job of reviewing my property and helping me to price it. Then Jo visited to provide very helpful advice on how to improve the condition of my property ready for sale and was always there to answer any questions. Emily then followed through with patient negotiations and expediting the sale process. I was also kept informed of developments at all times which was very comforting. All in all a great professional and friendly service.

David · 17 December 2025

★★★★★ 5/5

Google

I would like to say a very big thankyou to Lesley, Jo and Emily for all their help in the sale of my late Mum's home. They were so helpful and professional and were always willing to answer any questions we had. We had a problem with completing the details for the solicitor on the online portal. We asked for help and they quickly offered to help us fill in paper copies, made life so much easier. May you continue to offer your excellent customer service.

Susan · 17 December 2025