Trusted Agent profile · Ascot
Verified
★★★★★
498 reviews across 3 platforms
62 High Street, Sunninghill, Ascot, SL5 9NN
Part of Duncan Yeardley Estate Agents, see every office.
Duncan Yeardley Estate Agents's office in Ascot, at 62 High Street, is rated 4.8 out of 5 across 498 reviews on three platforms, including 153 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.
153
Reviews on Google
This office
148
Reviews on Facebook
This office
197
Reviews on Trustpilot
Business-wide
Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!
The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ascot office, from every platform, shown as written. First names only.
5/5
TrustpilotJess & Vivien
My husband and I have been working alongside Jess and Vivien to complete our tenancy application for our new place. Vivien was great during the viewing, very helpful and overall a lovely person! Jess has been great with answering all of our questions so promptly and being an overall big help in the whole process. Very happy with our experience 😊
5/5
TrustpilotProfessional team and efficient…
Professional team and efficient response, and the way they answer questions were precise and straight to the point, it save a lot of hassle, special thanks to Jessica, always standby for needs and get back to me in timely manner, greatly appreciated for their assistance.
Thank you very much for the 5-star review for Jessica and our lettings team. We're thrilled to hear you've had such a positive experience.
5/5
Facebook⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Absolutely fantastic Estate Agent to deal with. Fabulous photos taken which really showed off the property well, premium listings and lots of Facebook advertising. Very friendly, helpful and professional staff who were constantly keeping us informed every step of the way. Gina Overington is the lady who manages the progression of the sale, is absolutely amazing! She is on top of her game, managed every aspect from the offer to the exchange. Cannot recommend them highly enough!!!!!!!!!
Thank you very much Philippa for the 5 stars and lovely recommendation. We're really delighted that you appreciated Gina and our fabulous sales team.
5/5
GoogleI cannot recommend Duncan Yeardley enough, particularly Adele who has been instrumental in helping me sell my property. Communication was always brilliant
Thank you so much for the wonderful review and feedback for Adele and the team, and for giving us the opportunity to sell your home.
5/5
GoogleThanks for your attention to detail throughout, particularly in the period after the offer was agreed. You worked hard to make sure the sale went through.
Thank you so much for taking the time to leave a 5-star review, Ros. The period after an offer is agreed can often be the most demanding part, so it's wonderful to hear the hard work paid off. Wishing you all the very best for the next chapter.
5/5
FacebookI would highly recommend Duncan Yeardley. Currently in the process of selling a property. We Would like to thank Callum White for his support, understanding and patience during this difficult process. Callum is very helpful, friendly and pleasant, he is very prompt at answering any questions or queries that we have had and has given us all information that is needed very quickly. Callum you have certainly made this difficult process a lot easier Thank you.
Thanks so much Clare for the lovely recommendation. We're so pleased that Callum is helping to make the process easier.
5/5
FacebookJessica Downes was extremely helpful and friendly during our house move. She got things done quickly and was always available to take my call should I have a query. We had a relatively complicated situation and she managed to uncomplicate it and help us in moving into our new home which we love. We also dealt with Pamela Devlin through the referencing process and Tenancy agreement. She was very patient with me through all the many questions I had and I’m very grateful to her for always being so positive and helpful.As an industry professional myself I’ve come across my share of unprofessional and unbothered agents. This was not the case with Duncan Yeardley, I would 100% recommend them to anyone looking to move or let their property.
Thank you Sarah-Jane for the recommendation and wonderful feedback. We're really pleased that you enjoyed working with Jessica and the team here at Duncan Yeardley Estate Agent.
5/5
FacebookWe completed a purchase through Duncan Yeardley in early December and I have to say after a rocky start of being strung along for a while and not communicated the right information through an estate agent who I believe is no longer with the company Lucy stepped in and saved the day. She was fantastic and kept in constant contact with us. I can say if it wasn't for Lucy's service we would have looked elsewhere and it would have been a completely different review. Thank you Lucy !
Thank you Mark for the recommendation.
5/5
TrustpilotDuncan Yeardley - Really care about their clients
From start to finish Gina and the team have been amazing. Always the personal touch and going above and beyond with their clients. Even when there has been challenges along the way we have worked together to get them resolved. I wouldn't hesitate in recommending them to other people and will miss my regular calls with Gina.
Thank you very much for your kind words and 5-star review for Gina and the team. We are so pleased to have got your sale over the line and wish you every happiness for the future.
5/5
FacebookThe employees at Duncan Yeardley - in particular Danielle, are really knowledgeable and really listened to the key requirements we were looking for in a property. With this in mind we only ever received email notifications of properties that were suited to our requirements which from my perspective saved us a lot of time. When we found the property we wanted the team - in particular Pamela, were really helpful and made the process seamless. I can not recommend Duncan Yeardley enough, from start to finish they have been amazing and even now we are moved in they are great! 😊
Thank you Katrina for the amazing recommendation and feedback. We're delighted that you enjoyed working with the team here at Duncan Yeardley especially Danielle and Pamela.
5/5
FacebookI found the team at Duncan Yeardley to be extremely friendly, helpful and professional at all times throughout the purchase and sale of my property. Tom especially spent a great deal of time pulling everything together with the vendors and solicitors and we were extremely grateful for his ongoing support. It always felt like we were the only customer as they really do care! Not only that but to receive a beautiful bunch of flowers at the end was just so lovely! Thank you Tom and Duncan Yeardley!
Thanks Emma for the recommendation. We're delighted that you found our services so friendly, helpful and professional. 🙂
5/5
GoogleI wouldn't hesitate to recommend Adele and the rest of the team at Duncan Yeardley! Honest reliable people, excellent service.
Thank you for such a lovely review! It sounds like Adele and the team have hit all the right notes, and we really appreciate the recommendation.
5/5
GoogleAdelle was always very polite, helpful & efficient. Our place was sold with no issues. Adelle is top notch😀 …
We’re so pleased to hear that you enjoyed working with Adele! Thank you so much for the opportunity and the wonderful feedback.
5/5
TrustpilotGreat support & professional team!
The team at Duncan Yeardley are outstanding. They communicate efficiency and effectively both as a buyer of a property & renting through the leasing department. The team are super supportive and professional, always representing my interests which is extremely reassuring and comforting. I trust the advice and guidance they provide as an experienced team, in particular Liz and Keith.
Thank you so much, Gillian. This feedback is hugely appreciated by Liz, Keith and the rest of the team. We really do value your business and are delighted you have had such a positive experience.
5/5
TrustpilotA brilliant team
As a returning client, I have had another fantastic experience with Duncan Yeardley ( Ascot branch). The team have been so dedicated, professional and helpful throughout the process from marketing the property and arranging viewings, through to liaison with the buyers following an offer being made. They always went above and beyond and communicated swiftly following viewings to give me feedback. Special thanks goes to Adele, Jack, Bradley, Rebecca and Karen. You make a great team and I would thoroughly recommend you to others.
5/5
GoogleEverything about this agency deserves top marks. Bradley , sales agent, has been amazing . I gave him my criteria of needs for a property , after a few good viewings, he found me the perfect home in Ascot . He is professional and listens to …
Thank you so much, Shelagh, for taking the time to leave such a lovely review about your positive experience with our team. First class customer service is absolutely what we strive for, so it’s wonderful to hear it being appreciated like this. They really are a super team and your recommendation means a lot, thank you!
5/5
GoogleWe had an outstanding experience with Adele. She went above and beyond every step of the way, ensuring everything ran smoothly right up until completion. Her dedication, professionalism, and constant support made the whole process so much easier for us. We truly can’t thank her enough, highly recommended!
What a wonderful review, thank you so much! We are thrilled to hear you felt so well supported by Adele throughout the whole process and are very grateful that you placed your trust in us. Wishing you all the very best.
5/5
GoogleJensen recently helped me with a viewing. He was extremely friendly and helpful when answering my questions. I was very impressed!
Thank you, Louis! We're so glad Jensen made such a good impression. We hope the property search is going well and don't hesitate to get in touch if there's anything else we can help with.
5/5
Trustpilotto Senior Property Manager Jan Stamp…
to Senior Property Manager Jan Stamp Marla big thank you, very professional working approach with positive constructive attitude solving challenging emergency situations, to Liam has good qualities of letting agent with positive professional working approach and challenge solving working out things
5/5
TrustpilotBuying a park home
Anastasia has been very helpful and understanding throughout our journey of buying a park home.
5/5
TrustpilotBest customer service
Hi Recently got the property via Duncan.. Vivian been absolutely gem during these difficult times.. Highly recommend to use this estate agent as others aren't focusing on customer service.. Finally we got our place and moved in as well.. All went smoothly. Great support and communication
Thank you so much for you kind words for Vivien in our lettings team. We are so pleased that we could help to secure your new home and wish you every happiness there.
5/5
TrustpilotAshleigh was brilliant
Ashleigh was brilliant, so professional and always went over and above what was expected of her! I would give her 10 stars if I could! Lovely personality and would recommend her 100%
Ah what lovely feedback, thank you! We really appreciate your kind words and recommendation.
5/5
TrustpilotFast, Kind and Helpful
The customer service at Duncan Yeardley was incredible. Everyone was very kind and prompt, Jessica was especially helpful in answering all the questions we had about the tenancy process. Would recommend!
Thank you so much for the fantastic feedback and 5-star review! We're so pleased to hear you had such a positive experience with Jessica and the team.
5/5
FacebookMyself and my husband were looking for a family home. When I first got in contact with Tom and Lucy they were so accommodating and really took on board what we were looking for. Tom and Lucy were very professional from start to finish and answered any questions we had. We would absolutely recommend Duncan Yeardly to anyone. Thank you so much for all your help guys 😊
Thank you Simone for the wonderful review and recommendation, it's very much appreciated. We're really pleased that you enjoyed your experience with us especially Tom & Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Duncan Yeardley Estate Agents's Ascot office has 498 reviews across three platforms: 153 on Google, 148 on Facebook, 197 on Trustpilot (across the whole business).
Duncan Yeardley Estate Agents Ascot is rated 4.8 out of 5 across all 498 reviews, and 5.0 out of 5 on Google from 153 reviews.
Yes. In The Trusted Agent 2026 awards: Duncan Yeardley Estate Agents, Ascot won Gold; Duncan Yeardley Estate Agents, Bracknell won Platinum.
Duncan Yeardley Estate Agents Ascot, 62 High Street, Sunninghill, Ascot, SL5 9NN.
