Every review we hold for the Ascot office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had our house on the market with other agents without success before switching to Duncan Yeardley, and the difference was night and day. From our very first meeting, Bradley stood out. Rather than dwelling on "tough market conditions" like many competitors, his mindset was proactive and refreshing: houses are selling, it’s just about finding the right buyer for our home. He truly took the time to understand our property and identified the exact buyer profile to target.
In fact, Bradley and the team were so proactive that they found our buyer before the house even officially hit the market again!
Throughout the entire process, they have delivered on every promise. Their communication is transparent, prompt, and clear, and they aren't afraid to think outside the box to get results. We’ve now accepted an offer and are moving through the sale smoothly. If you want an agent in Ascot who actually listens, communicates, and gets things done, I cannot recommend Bradley and the Duncan Yeardley team highly enough!
Janni · 17 September 2026
Agent replied · 17 September 2026
What a turnaround! From struggling to gain traction elsewhere to finding a buyer before the property even officially came back to market. It’s fantastic to hear that Bradley's proactive approach made such a difference for you, and the whole team also really appreciate your comments about the communication and follow-through. Delivering on what we say we’ll do matters enormously to us.
We’re so pleased you’re now moving forward with an accepted offer, and are hugely grateful for such positive feedback and your kind recommendation - thank you so much, Janni.
★★★★★ 5/5
GoogleI would like to mention how helpful Freya has been throughout our property search. Even though we ended up buying elsewhere, the difference between Freya and other local agents really stood out to us.
Her genuine care, local knowledge and willingness to help made such a huge difference throughout the process. We always felt that she took the time to understand what we were looking for and was incredibly helpful along the way.
We would definitely think of Freya if we were ever looking to sell in the future.
Thank you so much for all your help Freya!
Jasmine · 7 September 2026
Agent replied · 8 September 2026
Thank you so much for this, Jasmine, what a lovely review for Freya. It means a lot that she stood out to you, and that says so much about the way she looks after people and the impression she leaves. Freya will be really touched to know her care, local knowledge and support made such a difference during your search. And of course, we’d be more than happy to help if you ever decide to sell in the future!
★★★★★ 5/5
GoogleWe rented a house through Duncan Yeardley Estate Agents last year, and we couldn’t have been happier with our experience. We were lucky to have a lovely, approachable landlord and, most importantly, an excellent property manager, Michelle Bonnett.
Michelle made our move smooth and stress-free and made us feel very welcome from the beginning. She has always been there for us, taking the time to listen to our needs and any concerns we may have, and coming up with practical solutions promptly. She consistently goes above and beyond and is always willing to go the extra mile to help.
Michelle is a true asset to Duncan Yeardley, and we are very grateful for all her support. We would highly recommend Duncan Yeardley and especially Michelle to anyone looking for a professional and caring estate agency.
Oxana · 28 August 2026
Agent replied · 8 September 2026
What a wonderful review Oxana, thank you so much. A good property manager can make such a difference to how settled and supported you feel in a home, so it’s lovely to know Michelle has been there for you from the very beginning. We’re so pleased that she made your move - and your time as tenants - feel smooth and stress-free. Thank you for your kind words about Michelle, your landlord and the wider team. We’re really grateful for your recommendation.
★★★★★ 5/5
GoogleI’m writing on behalf of my uncle regarding the sale of his home. From the initial valuation right through to completion, Freya made the whole process feel so easy and straightforward.
I can’t thank her enough for all her help, care and support throughout. It was so refreshing to deal with someone young, passionate about property and genuinely enthusiastic about what she does.
Thank you so much, Freya, for everything you did for us!
D · 7 September 2026
Agent replied · 8 September 2026
Thank you for trusting us with your uncle’s sale - we’re really pleased Freya could help make it such a positive experience. It’s wonderful to hear that she made the process feel easy and straightforward, right from the valuation through to completion. That kind of calm, steady support makes such a difference, and we really appreciate your lovely feedback.
★★★★★ 5/5
GoogleBradley (Holt) came round to value our property and he was excellent from start to finish. He was really easy to communicate with, flexible around our availability and made the whole process feel straightforward and unrushed.
What really stood out was the time he took to understand the property, appreciate the effort that me and my husband had put into it and the home that we had made there. He never made us feel like he was dictating to us what our position was but instead he asked the relevant questions to learn what we were hoping to achieve from the sale. The experience never felt like a tick-box valuation with Bradley or that we were an inconvenience to his diary. Bradley clearly knows the local area and the current market extremely well, and his advice felt considered, honest and tailored to our home.
He read the property and the likely buyer market with knowledge and accuracy, giving clear guidance on how best to position it and to whom it would appeal. His view on pricing and presentation was spot on. He helped us to see the unique and attractive features of the property which would appeal to prospective buyers, which we had forgotten about through familiarity. He guided us on the approach to take, suggesting that we view it as a well-presented home for couples, professionals and families, rather than pushing a generic approach in respect of investment student property purchasers, which are common in the area.
Bradley made the process easy, professional and genuinely reassuring. Without hesitation, he is my go-to recommendation and if we were to move again, I would absolutely go back to him. Today we are moving into our new home, which, without the confidence that Bradley gave us in selling our old home, would not have been happening!
Adam · 6 July 2026
Agent replied · 8 July 2026
Thank you so much for taking the time to leave such a thoughtful review. Bradley takes a huge amount of care in understanding not just the property itself, but the people, the story behind the home and what the move really means. It’s lovely to hear that his advice felt honest, thoughtful and tailored to you. Thank you again for your kind words and for trusting Bradley and Duncan Yeardley with such an important move - we wish you every happiness in your new home.
★★★★★ 5/5
GoogleReally happy with the service from Duncan Yeardley.
Jensen was brilliant throughout and was always quick to respond, helpful and easy to deal with. Brad, Adele and Freya were also all great and made the whole process really straightforward.
Everyone was friendly, professional and genuinely seemed to care about helping. Would definitely recommend the team to anyone looking to buy or sell a property. Thanks 🙌🏽
Jaiden · 29 September 2026
Agent replied · 1 October 2026
Thank you, Jaiden! It means a lot when people notice the care behind the service, not just the end result. The team will all be really pleased to hear they made the process feel straightforward, friendly and well supported. Thanks so much for the recommendation - we really do appreciate it.
★★★★★ 5/5
GoogleWe initially struggled to sell our home with another agent, so we decided to reach out to Bradley Holt from Duncan Yeardley. From the very beginning, Bradley was polite, confident, and extremely reassuring. As an exceptional Sales Manager, he stood out straight away with his professionalism, knowledge, and determination to get our home sold.
Bradley gave us complete confidence in the process and worked tirelessly to make sure everything moved forward. His communication, guidance, and commitment made a huge difference, and it was clear that he genuinely cared about achieving the best result for us.
Thanks to Bradley’s efforts, Duncan Yeardley quickly got things moving. Our property was eventually sold with the help of Freya, who also played an important role in progressing the sale and helping get everything over the line.
Behind the scenes, Karen Stanton was fantastic as well. She did a remarkable job, especially when it came to resolving issues and correcting mistakes made by our solicitors.
Overall, Duncan Yeardley did a brilliant job, but Bradley Holt truly stood out. His dedication, professionalism, and leadership as Sales Manager made the whole experience much smoother for us. We would highly recommend Duncan Yeardley to anyone looking for support with sales or lettings.
Huge Thanks
Suki · 9 April 2026
Agent replied · 24 March 2026
What a wonderful review - thank you so much! We're really very grateful for your kind words about Bradley, Freya, and Karen and that you put your trust in our team - and that their dedication and professionalism made such a positive difference. Your recommendation means the world to us. Thank you for choosing us, and we wish you every happiness in your next chapter.
★★★★★ 5/5
GoogleI recently viewed an apartment in Windlesham with Jenson from Duncan Yeardley and was very impressed with the service he provided. He was professional, knowledgeable and genuinely approachable from start to finish. He clearly knew the property and the local market well, and was able to answer questions confidently without ever being pushy.
Although I didn’t go ahead with the purchase, Jenson was a pleasure to deal with and made the whole process straightforward and relaxed. He’s a real credit to Duncan Yeardley and I wouldn’t hesitate to recommend him to anyone looking in the area.
Matthew · 9 March 2026
Agent replied · 24 March 2026
Thank you so much for taking the time to leave such a thoughtful review. Jenson will be absolutely chuffed to read this. Knowing the area and letting people make decisions at their own pace is something we really value, so it's great to hear that came through. Best of luck with your search property search and you know we are here to help whenever you need us!
★★★★★ 5/5
GoogleA fantastic agency if you are buying or selling in the Ascot area. Adele, in particular, is a standout agent who brings such a personal and dedicated touch to the process. She genuinely cares about her clients and constantly goes above and beyond to find the perfect fit. If you're looking to move, I can’t recommend both Adele and the team highly enough
Debbie · 6 July 2026
Agent replied · 1 July 2026
Thank you so much for such a wonderful review and recommendation, Debbie. We’re delighted to hear that you had such a positive experience with our Ascot team. Finding the right fit is such an important part of moving home, and we’re so pleased Adele was able to support you in a way that felt so genuine.
★★★★★ 5/5
GoogleJensen has been incredibly helpful throughout my house search. He has always been professional, friendly, and responsive, taking the time to understand what I’m looking for and keeping me updated every step of the way. I really appreciate his patience and support, and I’d happily recommend him to anyone looking for a dedicated and approachable estate agent.
Shaun · 6 August 2026
Agent replied · 26 August 2026
We’re so pleased Jensen has been able to support you throughout your house search and really take the time to understand what you’re looking for. That patience, communication and genuine care can make such a difference when you’re trying to find the right home. Thank you Shaun, we really appreciate your review and recommendation.
★★★★★ 5/5
GoogleWould like to say a big thank you to the whole team especially Karen for your guidance and helping me through this journey on purchasing my first home. I will be forever grateful for buying through the estate agency I work for, communication is the key and it was always there when I needed it. Once again thank you to everyone!
Viv · 6 July 2026
Agent replied · 8 July 2026
Congratulations, Viv! Buying your first home is a huge milestone, and we’re so pleased Karen and the team were able to help guide you through it and keep you supported along the way. Thank you for trusting the team with such an important journey - we’re all so happy for you and wish you lots of happy memories in your new home.
★★★★★ 5/5
GoogleExceptional service from Jensen Wheeler and the whole Duncan Yeardley Ascot Team ! Jensen has been extremely polite, professional and knowledgeable as well as incredibly quick and efficient throughout - with outstanding communication and with a personal approach in every interaction. Genuine reliability, support and care. I will be recommending him and this team to everyone I know.
Simone · 6 July 2026
Agent replied · 1 July 2026
Wow, what a lovely review. Thank you so much, Simone! Jensen and the team will be so pleased to read this. Recommendations mean a huge amount to us - thank you for trusting us and for helping to spread the word.
★★★★★ 5/5
TrustpilotGreat experience
Team at Duncan Yeardley have been great in helping me sell my property. From moment I met her, Wiktoria kept in contact, rang when she said she would and always answered my text. She got the valuation spot on and house was sold after 1 viewing! Would recommend her and team. Also big shout out to Danielle who helps with Mortgages - lovely lady and so helpful. Great bunch and thank you for all your help
Sarah · 3 October 2026
★★★★★ 5/5
GoogleOutstanding service! We’ve brought our recent property through DY and they have gone above and beyond to make it as smooth as possible for us and their sellers. Adele has been amazing at keeping us updated (and sane) with everything as well as liaising with everyone to keep momentum. It’s been a really personable experience which has really made the difference for us. Thank you to the DY team and Adele in particular!
Lizzie · 9 March 2026
Agent replied · 24 March 2026
Congratulations on your new home, Lizzie! Adele will be absolutely thrilled to read this. It means a lot to know the personal touch made such a difference. Thank you for choosing us and taking the time to leave such a lovely review - we wish you every happiness in your new home!
★★★★★ 5/5
GoogleWe used Duncan Yeardley to sell my late mothers home. Whilst there were frustrations not of the estate agents making and an eloingated process, throughout the team remained professional and focussed despite my occasional display of frustration with the process (again no fault of DY). I would like to thank the whole team, particularly Bradley for your help and expertise.
David · 9 June 2026
Agent replied · 2 June 2026
Thank you so much for taking the time to leave such lovely feedback, David. Selling a loved one's home is never easy, and we really appreciate you putting your trust in us given what was clearly a difficult and drawn-out process. We're so glad Bradley and the team could be there for you throughout and wish you all the very best.
★★★★★ 5/5
GoogleWe were recently looking to find a new family home. We worked with Jack Burghart who was excellent at being in touch with us to let us know when new properties came to market. He took the time to understand what we wanted and was also quick to book us in for viewings. We told him about our desired location and he offered to do a door knock in the area and post leaflets to try find us our dream home! We really appreciated Jack going over and above and his swift and friendly communication style. Unfortunately we didn’t end up finding the house we wanted with DY but we will be back if we need to buy/sell again. It was a great experience!
Omair · 9 December 2025
Agent replied · 15 January 2026
Thank you so much for taking the time to leave such a thoughtful review. Jack is a pro at going the extra mile when helping with people's property searches and it's so nice for this to be recognised. Wishing you all the very best and yes, we’d be absolutely delighted to help again in the future!
★★★★★ 5/5
GoogleWe had a fantastic experience with Duncan Yardley throughout our property purchase. The team was always responsive, professional, and incredibly supportive from start to finish. A special thank you to Jack, who took great care of us during multiple viewings and was always helpful and accommodating. We’re also very grateful to Karen for her excellent transaction support, she ensured everything progressed smoothly and kept us well-informed at every step.
We highly recommend Duncan Yardley for their exceptional service and dedication!
Edward · 16 December 2025
Agent replied · 15 January 2026
Thank you so much for taking the time to leave such a wonderful review!
We’re delighted to hear you had a fantastic experience with us throughout your purchase. Jack will be thrilled to know his support during your viewings made such a difference, and Karen will be equally pleased that her guidance helped keep everything running smoothly right to completion. It means a lot that you’d recommend us - we’re truly grateful. Wishing you every happiness in your new home!
★★★★★ 5/5
GoogleWould thoroughly recommend Duncan Yeardley Estate Agents if you are looking to sell your property. Freya took on our property and with the fantastic marketing tools that she used along with her knowledge found us a buyer within four weeks! The process dealing with Freya and the team at the Sunninghill Branch has been faultless. Adele has made the process from offer to completion relatively stress free and as seamless as possible. The team at Duncan Yeardley offer a professional, smooth and informative process that we can only praise and thank them for.
Barry · 1 December 2025
Agent replied · 15 January 2026
Thank you so much for your wonderful review, Barry! We’re absolutely delighted to hear that Freya, Adele and the team made your experience such a positive one. Stress free and seamless is exactly what we aim for, so it’s fantastic to know we hit the mark. We really appreciate your recommendation and kind words, wishing you all the very best in your new chapter.
★★★★★ 1/5
TrustpilotSadly I would never use these agents…
Sadly I would never use these agents again.
I was planning to sell my house through them but after they took 1/3 of my sons and his girlfriend deposit after ending their tenancy I have lost trust.
My son and his girlfriend left their 1 bedroom rented flat immaculate. Sadly they didn't think they'd need to take photos. Expecting just over £1500 deposit back they was devastated to get a letter claiming it needed a deep clean. The agent charged £500 for a one bedroom, very small flat (bear in mind it was immaculate when they left)
Please take photos as they didn't have this proof! I also wonder if the agency use their favourite, preferentially cleaning companies and then get commission? I'd be interested to hear if they do.
There were other issues whilst they rented, such as the agency giving the landlord permission to come into the home less than a week after they moved in wanting to do a mold check, which should have been actioned before they moved in. The landlord did not give 24 hours notice and so my son said no and requested they come later in the week, they came anyway whilst my son was at work and his girlfriend was alone in the property. A man entered, letting himself in with a key the agency provided. She was just getting out of the shower and felt incredibly vulnerable.
There was no lawnmower, no working hoover, a broken bathroom door, all requested by my son and girlfriend to the agency and not delivered by them. We ended up lending them our spare hoover and my husband took his lawnmower over when needed.
Be careful, take photos and protect yourselves!
Catherine · 7 August 2026
★★★★★ 5/5
TrustpilotI’ve had a great experience with DY and…
I’ve had a great experience with DY and especially Jensen who has gone above and beyond in delivering the best customer service, taking the time to really find out what kind of property I was after. Jensen has been helping me find a suitable home for several months now and has always remained so patient with me. He is a professional, good mannered young man and an absolute asset to DY.
Sam · 1 October 2026
★★★★★ 5/5
TrustpilotI needed advise ...
I needed to speak to a Lettings Agent urgently. I checked reviews for Duncan Yeardley and made an appointment to meet the Manager, Mitch Moth at my local branch in Bracknell. Mitch was very professional but also very approachable. He gave me a huge amount of advise and over an hour of his time.
Duncan Yeardley are now my new Letting Agents and I am extremely pleased with my choice. They have walked me through a very difficult time. Can't praise everyone at Duncan Yeardley enough for their professionalism, advise and support.
Fiona · 1 August 2026
★★★★★ 5/5
TrustpilotI would highly recommend DY as an…
I would highly recommend DY as an estate agent. After being on with another agent for ten weeks with no interest we got in touch with Callum and his fab team. Within a week we had an offer on our property. The whole team were great but I have to say a huge thank you to Marney, her communication with us has been amazing. Nothing is too much trouble for her and she’s been there to answer all of our questions, checks in with us regularly and has given us great advice
Anne · 23 July 2026
★★★★★ 5/5
GoogleI’m buying my first home through Duncan Yeardley and Jack has been absolutely fantastic from start to finish. He made what could have been a really stressful experience feel so much easier by keeping me updated, answering all my questions quickly, and always being approachable, professional and supportive. Nothing was ever too much trouble and he genuinely went above and beyond to help. I’m so grateful for all his guidance with my first home purchase and would highly recommend Jack to anyone buying or selling!
Annabel · 2 October 2025
Agent replied · 15 January 2026
Congratulations on finding your first home! We are so happy to have been a part of this exciting journey and delighted to hear that Jack has helped to make it a smooth and enjoyable experience. Thank you so much for the lovely review. Wishing you all the very best for this next chapter.
★★★★★ 5/5
GoogleI can’t recommend Freya highly enough as an agent. She brings a modern, refreshing approach and truly stands out from other agents in Ascot. She genuinely cares and goes above and beyond when it comes to both selling properties and helping clients find the right one. I had a fantastic experience working with her.
Anonymous · 30 April 2026
Agent replied · 7 May 2026
Thank you so much for the lovely feedback. Freya really does bring something special to the role and it's brilliant to hear that came through so clearly for you. She'll be absolutely thrilled to read this.
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