PS&B Lettings reviews

★★★★★ 5/5

Google

A massive thank you to Emma , Helen , Coral and Nichola , for help and support . I had an amazing experience with PS&B . They was very understanding , friendly and gave excellent customer service. ;)

Donata · 23 August 2024

★★★★★ 5/5

Google

Amazing property maintenance team always so helpful when i call for anything things are done straight away. Thank you to Sarah Guinn, Jo Lock and especially to Sarah the property manager such a cheerful woman thanks for all your help the other day i really appreciate it 🙏 …

Mariyana · 27 December 2023

★★★★★ 5/5

Google

Thank you for all your help. It was a struggle with other agencies. But you have been great and always helpful and quick to respond to any questions. I am very grateful to the whole team that took part in this together Emma, Sarah, Dana Nichola and Helen thank you very much!!!

Victor · 24 September 2025

★★★★★ 5/5

Google

We have never had any problems renting with PS&B over the 13yrs we have been with them.We are very happy living here.This wouldnt have happened without the help we were given from Emma,Sarah,Dana,Nichola and Helen.If we ever get a problem then they are always there for us 🙂Regards Ewa & Jason …

Ewa · 22 September 2025

★★★★★ 5/5

Google

A big thank you to Helen and Nichola of PS&B who have been very professional at dealing with any issues that have arisen with my mother's tenure of a flat over the many years. Also, a quick shout out to Roy who does a sterling job looking after the blocks of flats. All in all, a great service, thanks again.

Blaise · 23 October 2022

★★★★★ 5/5

Google

Our experience with PS&B was nothing short of amazing! The ladies that supported us with the move were efficient and professional. Many thanks to Emma, Helen, Nichola & Sarah you have made our move bearable and assisted us throughout.

Nzuki · 21 July 2025

★★★★★ 4/5

Google

Cora Helen Emma and Nichola were excellent. Professional, proficient, friendly and responded quickly to any e mail/ phone queries we may have had during our rental time with them. Would recommend this Agency….

Sally · 25 July 2024

★★★★★ 5/5

Google

Want to say many thanks to Coral, Lily, Helen, Nichola and Sarah! Helped me and my daughter to rent our first flat in UK. Doesn’t matter how many times we was coming to the office with our problems or questions they was always friendly. Highly recommend

Наталья · 23 October 2023

★★★★★ 5/5

Google

A big thankyou to Sarah, Helen, Nichola, Emma and Coral, for all of the help and support that they gave to my wife and I and for the professional handling of the letting of our property. We have shared a long standing relationship with the lettings team at PS&B commencing under Karen Bakers stewardship. Our years of letting property has come to an end - however should this change, we wouldn't think twice about engaging the services of the Bognor Regis team again. Best wishes to all.

Kev · 24 July 2024

★★★★★ 1/5

Google

Never rent from this agent. I rented a flat that was not up to basic standard living conditions. Mould covered by fresh paint that flaked 2 weeks after moving in. The mould ruined my bed and new bedside tables. Inadequate heating and general conditions (door frame coming away from the wall to the balcony, broken tiolet seat they were incapable of fixing or replacing, oven was thick with dirt and grease and the list goes on). All they say is I will speak to the Landlord. They took no responsibility of letting a flat in poor conditions. Compensation (if you call it that) was minimal. Granted I was offered to end tenacy early but I was in the middle of buying a property and didn't want to move 3 times in 6 months. I was made to feel I was asking too much from them. I had to push to get decent heating in the flat, they never provided me with a heater whilst I waited. I also had to push for access to a the hot water tank switch to be moved, when someone finally managed to tell me that it was located in the loft. I had to pay for heating the tank for ~2months before they took action. They even charged me 2 days rent for handing back the keys 2 days after rent was due. Money grabbing company that do not care. My partners health suffered willing in such damp conditions. I'd never rent from them and would never recommend them. Sorry to those who have had good experiences but my experience was horrendous.

Clare · 25 June 2024

★★★★★ 5/5

Google

Coral, Emma, Nichola and Helen were extremely helping, throughout the whole process of renting the garage. Any questions I asked were promptly answered, nothing was too much trouble for them.

Colin · 24 July 2024

★★★★★ 5/5

Google

We recently rented a property for 9 months managed by PSandB Bognor branch. From the time my wife and I viewed the property to the end of the short tenancy we cannot fault the professional, attentive and kind attention the staff gave us. Many thanks to Helen, Nicola, April, Sarah, Coral and Michelle.PositiveResponsiveness, Professionalism

Aidan · 23 October 2022

★★★★★ 1/5

Google

Avoid this lot the Plague. Asked to see a one bed flat. I’m a single dad whose kids will stay 1/2 nights a week depending on where I work. Was told I have to find a 2 bed place which I simply can’t afford. Especially as most landlords won’t accept people whose incomes include universal credit. Honestly charge ridiculous rent, and then expect people to have wages that aren’t realistic. So according to this Agent in order to rent a place I can afford I’ll have to not have access to my kids. Disgusting treatment.

Adam · 25 April 2024

★★★★★ 5/5

Google

Thank you Sarah, Coral, Lily, Nichola and Helen for all you have done for us. You have been fantastic all the way through. Highly recommended from me. I have already sent family and friends to see you all

Ninja5711 · 23 October 2023

★★★★★ 5/5

Google

Always on hand to help out and were very supportive of all circumstances. Rented more than one property and never had any issues. Dealt with Nichola , Helen, Coral, Lily and Sarah. All were more than happy to provide help and support. Would definitely recommend using them.

Alex · 23 October 2022

★★★★★ 5/5

Google

I am client for 15 years with deep appreciation , outstanding assistance , making full support and professional responsive . Special mention for the work go to Helen, Nichola, Dana, Sarah and Emma .

Beata · 1 October 2025

★★★★★ 5/5

Google

Have used PS&B for several years for rental properties and have always found them to very professional, quick to respond to any query and find solutions asap. They are a great team and pleasure to deal with. Thanks to Helen, Sarah, Coral, Nicola and Lily

Julie · 23 October 2022

★★★★★ 4/5

Google

This review is posted on behalf of the Directors of the Heather Court Right to Manage Company Ltd. PS&B have been our agents for several years. During that time they have performed their contractual duties to the best of their ability, in particular during the period of lockdown when we were without a Scheme Manager. Our present point of contact, Sarah Tastsidis-Hirst, is efficient and effective, responding promptly to enquiries. Jo Lock and Sara Guinn have also provided their support in the past. We look forward to their finding solutions for us in the future.

Ruth · 23 October 2023

★★★★★ 5/5

Google

I have dealt with P S & B for many years on a number of residential properties and find their professionalism and attention to detail a refreshing change to other agents. Their fee structure is extremely competitive and in view experience has always represented good value for money. Helen Walden has usually been my senior point of contact and the service that she provides is most impressive. She fully understands current legislation and provides clear and accurate advice when needed. I am also dealing with Nichola Swan who responds to issues immediately and efficiently and handles the day to day management perfectly. Keep up the good work.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 23 October 2023

★★★★★ 5/5

Google

I have recently moved to Bognor Regis with the Support of PS&B. I was impressed from the first day I showed interest to the property, the response was so quick. From then on, Emma, Sarah, Coral, Nichola and Helen have been so efficient and supportive. They make it so easy to settle in a new environment and help with practical stuff and figuring out literally anything in the property. This is an amazing team and would highly recommend them any day! Thank you, Nontando

Nontando · 23 October 2023

★★★★★ 5/5

Google

10/10, letting PS&B branch in Bognor Regis, ladies are so professional, friendly, very helpful. Thankyou very much to Emma, Helen, Sarah, Dana and Nichola, you are stars.

Raimonda · 20 November 2025

★★★★★ 5/5

Google

Helen, Nichola, Sarah, Coral & Lily! What a team!! these ladies are a massive credit to your company, so helpful, very thorough. I recently relocated to the area for work, I was made to feel welcome and they know the area like the back of their hands. Nothing was too much trouble and I will be recommending them to anybody I meet that is looking to rent a property locally. Amazing, thanks so much. Kind Regards, Mark Stewart

Mark · 23 October 2023

★★★★★ 4/5

Google

Thank you so much Sarah, Coral, Emma, Nichola and Helen....what an amazing team. Thank you also for responding quickly to emails, messages and calls. Keep up the good work!!!!!!!

Calista · 23 October 2023

★★★★★ 5/5

Google

Thank You so much to Parson Son & Basley Agents, especially Sarah, April, Nichola, Helen, Coral. They were very helpful and answered all the question and issues we have had. The move was smooth and easy all the staff are frendly.

Anna · 23 October 2022