Trusted Agent profile · Arun

Henry Adams Middleton-On-Sea reviews in Arun

4.2

★★★★★ Great

246 reviews across 3 platforms

128 Middleton Road, Middleton-on-Sea, PO22 6DB, Arun, PO22 6DB

Henry Adams's office in Arun, at 128 Middleton Road, is rated 4.2 out of 5 across 246 reviews on three platforms, including 57 Google reviews rated 4.9.

Google logo

4.9 / 5

57

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

188

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Arun office, from every platform, shown as written. First names only.

5/5

Trustpilot

Cant fault the Storrington Lettings team.

We initially dealt with Alex from the Storrington branch, he was exactly what you would hope for, very polite and courteous, and he had a good knowledge of the property, landlord and surrounding area. Alex was more than happy to answer our endless questions during the process and kept us informed on the progress of our application. An utterly nice young man. We have also met and spoken to a number of other members of the team including Emma and James who have helped us with questions and some requests for permission which they have facilitated with the landlord. The polite and friendly disposition is shared by the whole team. I would recommend Henry Adams to anyone, landlord or tenant, buyer or seller, you will be in safe hands.

Andy · 15 July 2022

5/5

Trustpilot

Seamless, helpful & professional

This is my first time renting with Henry Adams (Billingshurst). From the Get-go From the first initial viewing to the final offer they have been incredibly helpful swift and smooth throughout the entire process. I'd like to personally thank Alex Bush for being amazingly helpful with any issue I had, have to say I couldn't be happier and he provided the best customer service I've experienced in the renting process.Thanks again.

Rob · 22 March 2023

4/5

Trustpilot

Always gave feedback from the viewings…

Always gave feedback from the viewings without our need to chase them up. Every step of the way (as sellers), we were informed of what was happening. I also appreciate that we were selling in a difficult market and Henry Adams worked very hard to secure a sale on our behalf.

Carolyn · 10 January 2026

1/5

Trustpilot

Criminal Exploitation

This is the most horrible letting agent I have ever encountered in my life, they're a nightmare. their activities and tendency to collude with landlords to rip you off your holding deposit runs against the acts of the UK paliaments, I can give you several tenants identities they have ripped off, a searchlight needs to be conducted into their activities if the labour government which we voted for will survive in their plans for housing in that axis.

Borisade · 27 March 2025

5/5

Trustpilot

I recently purchased a property through…

I recently purchased a property through Henry Adams in Selsey, given it was a leasehold flat and the management company was not helpful, I have to say a big thank you to the team, but especially to Kevin for his patience, tenacity and professionalism throughout. He went that extra mile to do everything possible for what turned out to be a difficult and lengthy process which would have been so much simpler had the management company been more proactive and communicative. So a big thank you, Selsey, I’d love you to see what I’ve done to the place. And specially to Kevin.

Judith · 29 April 2023

Agent replied · 27 October 2024

Thank you for your kind words. We are delighted to hear you were so happy with the team in Selsey. Enjoy your new home!Henry Adams

5/5

Google

Great to work with the team at Henry Adams in Middleton. Ella was fantastic in managing the process and ensuring we completed within the tight deadline.

Ben · 9 April 2025

4/5

Google

The team at Henry Adams met our expectations, very approachable & efficient in following up our requests. They made the process of selling our home, hassle free.

Martin · 16 September 2025

Agent replied · 22 September 2025

Thank you Martin, we really appreciate your review.

5/5

Trustpilot

Henry Adams, Storrington

I have recently changed to Henry Adams being the managing agent for my rental property due to issues I had with the previous managing agent.The staff in the Storrington branch have all been fantastic. They have answered any queries quickly and efficiently. They found a new tenant in a short space of time. Any maintenance queries have been dealt with in a professional and timely manner.I swapped to them in November 22 and already they have surpassed the previous managing agent by miles. Alex and all the lettings team have been amazing. They are a small team but all have a knowledge of what is going on with each property. I now complete trust and confidence with the way my property is being managed.

Caren · 19 February 2023

Agent replied · 27 October 2024

Thank you so much Caren, we really appreciate your review!

4/5

Google

All went smoothly with our purchase

Jo · 24 September 2024

Agent replied · 24 October 2024

Thank you for your review Jo.

5/5

Trustpilot

Lorena has been brilliant in helping…

Lorena has been brilliant in helping with the process. Any help needed they’ve always responded promptly. Looking forward to moving into our home 😁

Jade · 22 September 2023

Agent replied · 27 October 2024

Thank you for taking the time to leave a review, this has been passed onto Lorena!

5/5

Trustpilot

Love our new home, thank you all at Henry Adams

We have now secured our rental property through Henry Adams and I can honestly say a professional but friendly service from the first viewing to collecting the keys to our new home. We delt with Charlie Salter through the process and he was understanding, informative and very pleasant from start to finish. I dont often write reviews but thought Henry Adams and the great staff deserved a good review as we are absolutly delighted with our new home.

David · 6 March 2023

Agent replied · 27 October 2024

Thank you so much for taking the time to share your experience with us - we really appreciate it! Enjoy your new home!

5/5

Trustpilot

Such a smooth a pleasant moving…

Such a smooth a pleasant moving experience which would usually be such a stressful period. Alex Bush helped from beginning to end and has been a credit to the Henry Adam’s team. extremely trustworthy, truthful and helpful. Very informative and compassionate, everything you need from an estate agents.Thank you Alex for making this move feel so easy and stress free.Jack

Jack · 14 April 2023

5/5

Trustpilot

We had set back when our buyers pulled…

We had set back when our buyers pulled out through illness but we got there in the end well done.

Mr · 16 October 2025

Agent replied · 22 October 2025

Thank you for your 5 star review!

1/5

Trustpilot

It's a shame 1 star is all I can put

It's a shame 1 star is all I can put, they don't take care of their tenants, the landlord has taken months to do basic things. Thought to edit to address the comment, contacting the letting agency as requested under has been done multiple times but simple request are not answered and neither are the serious ones. So maybe a bad review is just the way to get their attention. Good to know... :D

Adams · 29 March 2023

Agent replied · 27 October 2024

Good afternoon, Please would you be able to contact Lettings@henryadams.co.uk and we would be happy to look in to this further for you. Kind regards Henry Adams Lettings

5/5

Trustpilot

Highly recommend Henry Adams

Henry Adams, and in particular Lesley-Anne, were extremely helpful in finding us a rental for my elderly parents. Communication was good and once a property had been decided on the whole process was very smooth and efficient. Their 6 month rental is now up so we have once again asked Lesley-Anne to help find us a new property.

Tan · 17 March 2023

5/5

Trustpilot

From the moment I made my first phone…CUSTOMER SERVICE REVIEW

From the moment I made my first phone call to the actual day we moved into our lovely flat on the 10th March I dealt with Alex all the way through who was very helpful, kind & understanding, and very patient with me until everything was completed. I would highly recommend Henry Adams, Storrington to everybody I know!

MrsGillianMoss · 13 March 2023

5/5

Trustpilot

Amazing service by Michelle !!!

Rung up the Bognor letting office, spoke to Michelle Tattersall on the phone, she made me have a lovely experience and helped me gain a good understanding on my enquiries couldn’t recommend Michelle enough. Thank you so much Michelle 5 star service provided.

Nicole · 19 March 2024

5/5

Trustpilot

Hassle Free Lettings

Letting through Henry Adams is a hassle free, speedy, efficient and pleasurable experience. Monique Holden was professional and helpful throughout.. Many thanks.. wouldn’t hesitate to recommend..

Joanne · 28 February 2023

Agent replied · 27 October 2024

Thank you for taking the time to review your experience with our Chichester Office.

5/5

Trustpilot

Great service.

Charlie Salter was diligent and thoroughly professional throughout. He was a pleasure to deal with always working in a timely manner and resolving outstanding issues quickly.

MJ · 27 February 2023

Agent replied · 27 October 2024

Thank you for taking the time to share your experience!

5/5

Trustpilot

Great service with fair and competitive fees

Charlie took time to listen to my requirements and found the perfect tenants for my property. Charlie has been very efficient, making sure everything progressed correctly. Nick did the initial valuation very promptly. He provided excellent advice and the fees were fair and competitive. I'm a happy landlord. Thank you.

Elizabeth · 25 September 2023

5/5

Trustpilot

What a fantastic company

What a fantastic company! After almost losing all hope with many letting agents, I had the pleasure of dealing with Henry Adams. From start to finish Alex was fantastic. He was polite and knowledgeable and always did what he said he would. Everyone else in the office was just as lovely and helpful. Amazing service and I’d use them and recommend them again.

Amanda · 16 July 2022

5/5

Trustpilot

I've got excellent costumer service by…

I've got excellent costumer service by Aga. Thank you again.

Scott · 8 December 2025

Agent replied · 22 January 2026

Thank you Scott! We will be sure to pass this onto Aga.

5/5

Google

Very professional helpful and trustworthy. The girls on the Middleton office are very good especially Laura. She guided me in the right direction and if she wasn’t available there’s always someone there to help.Henry Adams will be my first choice in the future.

Jan · 26 October 2019

Agent replied · 24 October 2024

Thank you so much for your review, we really appreciate it.

5/5

Trustpilot

Securing my New home

From my very first contact with Henry Adams, the whole team have been exceptional in the way they dealt with my request and personal circumstances. Within 5 days they had arranged a viewing and secured my tenancyNo question or request from myself was ever too much trouble for them. Whoever I spoke to was fully up to speed as to the progress of my requestI honestly cannot thank the whole team enough for helping me secure the next chapter of my life

Graham · 24 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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