Trusted Agent profile · Arun
★★★★★
246 reviews across 3 platforms
128 Middleton Road, Middleton-on-Sea, PO22 6DB, Arun, PO22 6DB
Henry Adams's office in Arun, at 128 Middleton Road, is rated 4.2 out of 5 across 246 reviews on three platforms, including 57 Google reviews rated 4.9.
Every review we hold for the Arun office, from every platform, shown as written. First names only.
5/5
TrustpilotDealt with roxy at Bognor branch …
Dealt with roxy at Bognor branch helped me find a lovley home in felpham, only had a week or so to find a place as I had sold mine and I was lucky enough to get it because of her me and the kids love the house .Also thank you to Rachel with all my questions! Big thank you guys!
Thank you so much Emma, we really appreciate your review!
5/5
TrustpilotAdam came round to value our house
Adam came round to value our house. He was so knowledgeable and talked us through everything. Answered all our questions and more. He really does know his stuff I wouldn’t hesitate in recommending him. We will definitely be calling on him again in the future.
5/5
GoogleI purchased a property through Henry Adams last year and can say in confidence they are a fantastic company, very professional and helpful throughout, particularly Ben, Louise and Amy were all brilliant. If you're looking to buy, sell or rent a property, Henry Adams are highly recommended! 😊⭐⭐⭐⭐⭐ …
Thank you so much Rob!
5/5
TrustpilotMiddleton on Sea Henry Adams team…
Middleton on Sea Henry Adams team changed my view of estate agents! From the outset they were efficient and kind. Through to the post sale they never stopped being supportive. I say team, because all of them were on the sale. Not once did I ring up and get passed off because the main contact was unavailable. They all took interest and worked together from start to finish. Even post completion they continued to help! A great an positive experience...and a quick sale!
Thank you for your 5-star review! I will be sure to pass to Ben and the team in Middleton.
5/5
GoogleBen and his team at Henry Adams,Middleton have always gone above and beyond ! Ben in his many years as a manager for Henry Adams has proved over and over that his knowledge of selling houses and making people feel comfortable throughout the process is second to none!
Thank you Emma, we will make sure Ben reads your lovely review.
5/5
TrustpilotHenry Adams are fantastic!
We cannot recommend Henry Adams highly enough. They were kind, thoughtful, patient, so efficient and quick to respond and act on our behalf. We have the house of our dreams and owe it all to Charlie. Matt has been wonderful at answering all our questions now we are moved in. We are over the moon.
We're so pleased you've found your dream home - we hope you love living there!
2/5
TrustpilotReally disappointing experience with…
Really disappointing experience with Henry Adam trying to sell our property. On three occasions, we've not heard back, despite direct emails and follow up emails. Told it due to a system error. Needless to say we wouldn't recommend this agent for a consistent communication, which is critical if selling your property.
I'm sorry you are disappointed with the service you received from us. If you'd like to discuss further please could you email operations@henryadams.co.uk with your full name and property address?
5/5
TrustpilotIf I could give 10 stars, I would!
If I could give 10 stars, I would! Alex and the team have been fantastic and extremely helpful. They are always helpful on calls and the information provided has been crystal clear. I would have no hesitation recommending Henry Adams!
Thank you for your 5 star review - it is very much appreciated.
5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish, was a stress free experience which we really needed. Thank you Alex Bush for helping us find a lovely rental. Would definitely use henry adams again in the near future, when we decide to buy. Keep up the good work!
Thank you for taking the time to leave a review, this has been passed to Alex and the team!
5/5
TrustpilotThe agent was very professional and…
The agent was very professional and accommodating to our needs , throughout our buying journey they were very helpful and friendly. I would definitely use this company again .
Thank you for your 5 star review :)
5/5
TrustpilotGreat experience with Henry Adams
We had a great experience with Henry Adams Estate Agents, communication was excellent throughout the entire process. Our designated agent, Adrian Cox, worked tirelessly and efficiently to sell our property. His attention to detail, professionalism and reassuring manner were greatly appreciated. Thank you for all your hard work.
5/5
TrustpilotGreat team effort
Great team effort. Chrissie demonstrated real determination to get the sale across the line.
Thank you for your review - we will be sure to let Chrissie know of your kind words! :)
5/5
GoogleThis is a fantastic estate agents far superior to others even though we were selling our bungalow with another agent Richard would help us with any queries. We purchased from Henry Adams and this all went very smoothly .Laura was always there to help with any questions which our agent was not. Wish all estate agents were like the branch at Middleton. Thanks for all you help Gwen and Chris George
You're welcome, thank you so much for your review!
5/5
TrustpilotAmazing service from Alex, complete stand out help.
What a brilliant letting agency, easily the best i have interacted with. Alex from the Storrington branch couldn't have been more of a help. Out of all of the agencies we spoke to, and all the agents we dealt with Alex was stand out wonderful. This could have been a very stressful time for us as we have a slightly unique financial situation but he made us feel so optimistic, and helped at every opportunity. He was an absolute delight to speak to and I honestly don't think there is anything he could have done to make this a smoother process, completely stand out service. Thank you so much for your kind and helpful correspondence and overall cheerful manner throughout, sending us properties and keeping us in mind. We are over the moon with the property we have finalised on. I have no doubt Alex will go far within the company and deserves all the best. Thank you again, it really made all the difference for us going through the process of renting again.
5/5
GoogleI can't stress how happy I am to have chosen to use Henry Adams (Middleton-on-sea). I met a few different estate agents to sell the property and my first impression of them was right, as they seemed to stand out from the rest and knew the … More
We really are grateful for this lovely review, thank you.
5/5
GoogleWhen selling the bungalow through Henry Adams at Middleton all the staff were polite and friendly and very helpful. The service i received was excellent there were no problems. I would recommend this estate agents to any one selling property
Thank you for your review John, it is much appreciated.
5/5
TrustpilotGreat Experience
We had a great experience with Henry Adams when renting a property, Alex Bush at the Storrington branch was friendly, approachable and kept us up to date with everything we needed to know. Henry Adams in general felt very different to the norm with letting agents who usually couldn't care less and just build up as many random fees as possible. We even got a cute little welcome box with some treats in and a card which I felt was a lovely touch. Our experience was a breeze from start to finish and we would definitely use Henry Adams again.
Thank you for your 5 star review, I will be sure to pass this along to Alex and the team at Storrington lettings.
5/5
TrustpilotAlex Bush was fantastic in helping us…
Alex Bush was fantastic in helping us find our home at short notice, and was so kind, a pleasure to work with. He answered questions quickly and was a brilliant agent. Thank you so much for all of your help in helping us find our home.
Thank you so much Hannah, we really appreciate your review!
5/5
TrustpilotExcellent customer service
Well, what can we say! If we could give the whole sales team at Henry Adams Selsey 50 stars, we would! They held our hand through the rough patches we experienced in selling our bungalow, (no fault of theirs, just the general public’s flippant attitude towards everything nowadays it seems!), and they supported us through to a very satisfactory conclusion. They also went above and beyond with their customer service towards us, in checking our empty property was ok after several storms, collecting post, taking meter readings for us etc etc. They really put our minds at rest whenever we had any worries or issues. We can’t recommend them highly enough! If you are looking for brilliant customer service, from a trustworthy, empathic team, you won’t go far wrong in giving Kev, Matt or Tracy a call at Henry Adams, Selsey. All the best guys, and thanks again, Fiona & Neil.
Hi Fiona, thank you for the great review of Kev and the team at Selsey - I will be sure to pass this along to them!
1/5
TrustpilotNever again
Never ever would I deal with this company again. Their unprofessional and completely uncaring attitude throughout my dealings with them has left a very bitter taste. I have never dealt with such difficult agents who have showed not one iota of decent customer service. I am just so saddened and disappointed. Please don’t respond HA I’m really not interested in anything you have to say.
Hi Wendy, I'm sorry that you have had a negative experience. I believe that Sophie is in contact with you in regards to this matter.
5/5
TrustpilotRoksana was so helpful and provided me…
Roksana was so helpful and provided me with all the information I required to make up my mind to apply to rent the apartment.
Thank you for your 5-star review - this will be passed to Roksana and the Bognor Lettings team!
5/5
GoogleAm happy to recommend this company. They also have the biggest local market share. We had an acceptable offer for the house after only two weeks' marketing. They were also able to help with numerous practical issues.
We really do appreciate your review, thank you.
5/5
TrustpilotI would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS
I would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS. Alex Bush especially was extremely helpful from the onset, explaining procedures and helping with any queries we had. He made us feel confident that we would find a letting which would enable us to sell our house. Alex made the process easy to understand and kept us informed of progress at all times. He was a delight to deal with and I would highly recommend Alex at Henry Adams if you wish to rent.
5/5
TrustpilotWe did not sell with Henry Adam’s but…
We did not sell with Henry Adam’s but we wish we had we bought a house they were selling they kept us informed all the way and on the day of completion they kept in touch all morning giving a very nice touch of a lovely card and a beautiful candle it was a lovely touch
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Henry Adams's Arun office has 246 reviews across three platforms: 57 on Google, 1 on Yell, 188 on Trustpilot (across the whole business).
Henry Adams Middleton-On-Sea is rated 4.2 out of 5 across all 246 reviews, and 4.9 out of 5 on Google from 57 reviews.
Henry Adams Middleton-On-Sea, 128 Middleton Road, Middleton-on-Sea, PO22 6DB, Arun, PO22 6DB.
