Trusted Agent profile · Arun
★★★★★
246 reviews across 3 platforms
128 Middleton Road, Middleton-on-Sea, PO22 6DB, Arun, PO22 6DB
Henry Adams's office in Arun, at 128 Middleton Road, is rated 4.2 out of 5 across 246 reviews on three platforms, including 57 Google reviews rated 4.9.
Every review we hold for the Arun office, from every platform, shown as written. First names only.
5/5
TrustpilotRecently moved into a rental property…
Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.
1/5
TrustpilotUnprofessional in Selsey, West Sussex
Kevin, from Selsey branch was so friendly at first but when I chose to go elsewhere due to massively better rates I got an unpleasant and upsetting reply. I complained to the CEO and had an apology from him, not Kevin of course but as a result it appears I've been 'blacklisted'. Up to the point of complaint I had received multiple properties to view with Henry Adams but nothing since. This appears malicious and extremely unprofessional. Please don't use Henry Adams in Selsey.
5/5
GoogleBen, Mark and Amy excelled. A very swift house purchase in a prime beach location. Quite the team. Many years of great holiday memories to follow for us and our young family. Thank you Henry Adams, M-o-S office
This is so lovely to read! Thank you for your kind review and congrats on your new home.
5/5
GoogleSmooth process of selling our property. Regular updates from the team. Sold really quickly with very few hold ups.
Thank you so much Mandy, we really appreciate your kind review.
5/5
TrustpilotAmazing service and always helpful
Molly was super helpful throughout our experience and is consistently helpful and always checking we’re comfortable and happy in our new home, wouldn’t rent with anyone else now!!
5/5
Googlewe would just like to say we found our dream home in Elmer sands middleton on sea Thank you to Henry Adams in middleton they knew what we were looking for and up dated us with with new property that came to the market we found everyone very helpful and would use them again to to buy and sell a property mr and mrs woodley
Congratulations on your new home and thank you for reviewing us.
5/5
TrustpilotHenry Adams Estate Agents Storrington Lettings Department
I am using Henry Adams Estate Agents Lettings Department in Storrington to manage a property and my experience has been very very good. They have been extremely professional and thorough from advertising the property promptly and accurately, to doing viewings and helping me to find a great tenant quickly.On every occasion that I have liaised with them they have been good at communication, professional, and very reliable. I believe they provide a great service and good value for money.They always responded to my questions promptly and are quick to help the tenant if there are any questions or issues. Nothing has been too much trouble.I would highly recommended them and the Lettings team in Storrington.
5/5
GoogleExcellent service from Laura and the team, made our sale stress free!
Thank you so much for your review!
5/5
TrustpilotRachel Mills from Bognor agency
Very lovely woman who take care of me with my renting!So supportive and helpful!If you with Henry Adams agency ask for Rachel for lettings and any thing else!Ewa
Hi Ewa, thank you for your 5 star review of Rachel at our Bognor Regis lettings office - I will be sure to pass this onto her!
1/5
TrustpilotBidding on a house
Went to view a property priced at £1450 a month, absolutely loved it, it was perfect and seemed promising. It all felt like false advertising especially when I went to place my application, I was given an opportunity to basically bid on the house by upping the offer for rent a month? How ridiculous! No one should have to bid on a house to get a higher chance to be accepted. Especially when everyone is struggling for money. The owner took a higher offer of course and the company were useless at letting us know. Not a professional setting at all. Ridiculous
5/5
TrustpilotPeace of Mind and Practicality
As we live in France, we have Henry Adams to take care of our apartment in the UK and they have been so very well for ten years. The service is excellent and their management more than anything provides peace of mind - they have always been able to find good tenants quickly. Any maintenance issues are sorted out without delay from their raft of electricians, plumbers, handymen etc. Thoroughly recommend.
5/5
TrustpilotI want to say big Thank You to Charlie…
I want to say big Thank You to Charlie Salter for helping me to find the property for rent.Thank you Charlie well Done!
1/5
TrustpilotAn experience to be forgotten
An experience to be forgotten. Spare yourself the "how not to service a customer" experience and rather don't engage with this awful agency. Care is not in their vocabulary.
5/5
TrustpilotI'm so glad.....
I'm so glad about to met the right letting agent at a right time. Massive thank should goes to Alex Bush at Storrington branch who helped me to get this lovely new home. The team is very friendly and helpful at every step.
1/5
TrustpilotAWFUL
AWFUL - WOLVES - harassed me during lockdown in 2021 - TRAVEL and TOURISM sector did not need this ontop of everything else going on - pushed me out in the end - judged and assumed but only made and ass out of themselves. What goes around comes around Emily! AND after I upscaled the damp apartment and garden the landlord put the rent up! Hang your heads in shame! Not even worthy of a 1 star!
1/5
TrustpilotSeem good at first but then cracks appear quick
They seem really good at first, but then as weeks and months go by, you notice malicious and incompetent behaviour.They never seem to get my email correct, especially upon needing my deposit back. They visit your flat while you’re away despite you asking them not to (illegal), and when you visit the office, you see why they are less diligent. Fortunately I won’t have to use these again. Disappointed basically.
1/5
TrustpilotBad attitude for buyer and seller …
My husband and I want to relocate from Suffolk to the South Downs snd I wanted to view a property. Henry Adam’s were obstructive snd unhelpful (not great for the seller) and when I did get to view the property were rushing me round the house. Two days later I asked to have a second viewing. I was rushed round the property in 20 minutes. Not a very professional attitude / the house was selling for 830k and they expected me to make a decision in less than an hour. Bad attitude!
1/5
TrustpilotIt can't be any better than 1 star.
It can't be any better than 1 star.As soon as you sign that tenancy contract they disappear...No response to any requests. When you start dropping F bombs they may come back with some annual leave or story, etc.Very poor service. I basically repair things on my own cost as asking them about anything is a big deal.You won't get far running business like this. I feel sorry for the guy who owns the agency as those people don't do their job even at a minimum level.Dude, if you see this - you need to let go some people...
5/5
TrustpilotHenry Adams Storrington
Henry Adams Storrington, what can I say expect they are very helpful and professional.I was struggling to find a bigger place for me and my family until I spoke to them.I told them what I was after and they found me the perfect place. with in weeks I was in my new place and am very happy I used them.I will be recommending them to all my family and friends.
5/5
TrustpilotStorrington branch - Alex
Dealt with Alex at the Storrington branch.He was professional, very knowledgeable regarding the property and genuinely a lovely guy!Would definitely recommend.
5/5
TrustpilotWe rent off of Henry Adams and find…
We rent off of Henry Adams and find them amazing if we have any Issues in the property, it’s dealt with very quickly with good communication to a high standard - Michelle in particular at Henry Adams is really lovely and helpful x
5/5
GoogleFor such a scary process , Henry Adams staff treated me like an individual and were very professional and proactive . They were with us every step of the way . They are the best ! Thank you so much for making our long waited home possible!
Thank you for your lovely review!
5/5
TrustpilotPastiest and understanding
This is our first secured rented property and Henry Adams have been incredibly helpful all the way through. Our agent Charlie salter has been patient and very understanding of our situation he has answered all our questions that we’ve had. The processes has ran smoothly and we couldn’t be more happier with the customer service that we have received.
5/5
GoogleIn all my dealings with Jon Barrand he was extremely professional helpful and engaging. A pleasure to work with!
Thank you for your review Gabriel!
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