Henry Adams Bognor Regis reviews in Arun

★★★★★ 5/5

Trustpilot

Great Experience

We had a great experience with Henry Adams when renting a property, Alex Bush at the Storrington branch was friendly, approachable and kept us up to date with everything we needed to know. Henry Adams in general felt very different to the norm with letting agents who usually couldn't care less and just build up as many random fees as possible. We even got a cute little welcome box with some treats in and a card which I felt was a lovely touch. Our experience was a breeze from start to finish and we would definitely use Henry Adams again.

Luiza · 28 February 2024

★★★★★ 5/5

Google

Henry Adams have handled the sale of my wife's apartment which looks to be completing in the coming weeks. They have been fantastic and really going above and beyond. The whole team have been excellent with a special mention to Jane Barlow who really has been superb and gone the extra mile, even doing stuff on a Sunday to help progress this deal. Highly recommended.

Jonny · 25 October 2019

★★★★★ 5/5

Google

Charlotte was very helpful, friendly and professional.She was always available to answer my questions and reassure me .

Kathryn · 18 October 2024

★★★★★ 5/5

Trustpilot

Alex Bush was fantastic in helping us…

Alex Bush was fantastic in helping us find our home at short notice, and was so kind, a pleasure to work with. He answered questions quickly and was a brilliant agent. Thank you so much for all of your help in helping us find our home.

Hannah · 3 February 2023

★★★★★ 5/5

Trustpilot

Excellent customer service

Well, what can we say! If we could give the whole sales team at Henry Adams Selsey 50 stars, we would! They held our hand through the rough patches we experienced in selling our bungalow, (no fault of theirs, just the general public’s flippant attitude towards everything nowadays it seems!), and they supported us through to a very satisfactory conclusion. They also went above and beyond with their customer service towards us, in checking our empty property was ok after several storms, collecting post, taking meter readings for us etc etc. They really put our minds at rest whenever we had any worries or issues. We can’t recommend them highly enough! If you are looking for brilliant customer service, from a trustworthy, empathic team, you won’t go far wrong in giving Kev, Matt or Tracy a call at Henry Adams, Selsey. All the best guys, and thanks again, Fiona & Neil.

Fiona · 27 January 2024

★★★★★ 5/5

Google

Henry Adams Estate Agents, Bognor Regis were extremely professional and enthusiastic in the marketing of my property that resulted in the eventual sale. I found all members of the staff with whom I came into contact to be courteous and conscientious. I was particularly impressed with Callum HENN who made great efforts to identify properties that would be of interest to me.

Kelvin · 24 February 2020

★★★★★ 1/5

Trustpilot

Never again

Never ever would I deal with this company again. Their unprofessional and completely uncaring attitude throughout my dealings with them has left a very bitter taste. I have never dealt with such difficult agents who have showed not one iota of decent customer service. I am just so saddened and disappointed. Please don’t respond HA I’m really not interested in anything you have to say.

Wendy · 10 October 2024

★★★★★ 5/5

Trustpilot

Roksana was so helpful and provided me…

Roksana was so helpful and provided me with all the information I required to make up my mind to apply to rent the apartment.

John · 13 June 2024

★★★★★ 5/5

Google

Everyone at Henry Adams estate agents demonstrated complete professionalism in every interaction we had. They are proactive, helpful and knowledgeable. Any query was answered promptly and if Charlotte or Mark weren’t available, messages were passed on quickly, or someone else was able to answer. We would not hesitate to recommend the team to anyone wanting an efficient, helpful service from an estate agent.

Ian · 4 November 2024

★★★★★ 5/5

Google

My partner and I have just exchanged on our first house, sold through Henry Adams. Chain issues have meant that it wasn’t a straight forward purchase but Jane and Gail have been absolutely amazing. They have kept us informed throughout, have always been easily contactable and pushed for a fair solution to all involved. We can’t thank them enough for being so helpful, they both are a credit to the company.

Hannah · 25 June 2024

★★★★★ 5/5

Trustpilot

I would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS

I would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS. Alex Bush especially was extremely helpful from the onset, explaining procedures and helping with any queries we had. He made us feel confident that we would find a letting which would enable us to sell our house. Alex made the process easy to understand and kept us informed of progress at all times. He was a delight to deal with and I would highly recommend Alex at Henry Adams if you wish to rent.

Tracie · 8 September 2022

★★★★★ 5/5

Trustpilot

We did not sell with Henry Adam’s but…

We did not sell with Henry Adam’s but we wish we had we bought a house they were selling they kept us informed all the way and on the day of completion they kept in touch all morning giving a very nice touch of a lovely card and a beautiful candle it was a lovely touch

Judi · 11 January 2026

★★★★★ 5/5

Google

Roksana was very efficient and patient answering our many questions, and responding to requests. Thanks so much for an easy, pleasant move!

Liz · 25 June 2024

★★★★★ 1/5

Trustpilot

Really disappointing interaction with…

Really disappointing interaction with Henry Adams when we were looking for a holiday rental for 2 weeks in July 2025. We consciously wanted to try alternatives to AirBnB, so contacted Henry Adams. Despite many properties 'appearing' to be available, in reality they were not. Combine this with some slow responsiveness from Henry Adams and it took us 3 weeks for Henry Adams to tell us they couldn't help us. Went back and booked with AirBnB

Jon · 4 July 2025

★★★★★ 5/5

Trustpilot

Cant fault the Storrington Lettings team.

We initially dealt with Alex from the Storrington branch, he was exactly what you would hope for, very polite and courteous, and he had a good knowledge of the property, landlord and surrounding area. Alex was more than happy to answer our endless questions during the process and kept us informed on the progress of our application. An utterly nice young man. We have also met and spoken to a number of other members of the team including Emma and James who have helped us with questions and some requests for permission which they have facilitated with the landlord. The polite and friendly disposition is shared by the whole team. I would recommend Henry Adams to anyone, landlord or tenant, buyer or seller, you will be in safe hands.

Andy · 15 July 2022

★★★★★ 5/5

Google

Excellent company. A special mention for Danelle and Lucy so helpful and very efficient both a great asset for your company. We wanted a short term rental having just moved to the area until we brought our own place Danelle and Lucy was very helpful in every way possible. Once again thank you for a great service

Paul · 24 October 2020

★★★★★ 5/5

Google

Jane at Henry Adams has been an absolute star, she kept us updated throughout the purchasing process, which is a lot better than our selling agent did! Jane is easy to talk to and has a wealth of experience she's made the whole process a really stress free and simple.PositiveResponsiveness, Quality, Professionalism

Lynn · 24 October 2021

★★★★★ 1/5

Google

Where do I start, THIS ESTATE AGENT IS DISGUSTING AND LIERS, the lies and rudeness from the manager and the staff is unacceptable, wanting extra money to pay for there mistake and error and not accepting liability is wrong, and the landlords at LANYARDS ARE HEARTLESS, which made us wait in the rain for 4hours for them to pull out days before moving in and making us homeless just before Xmas, and to find out being put back on the market the next day for extra money!! And the lie saying there are sell in in a few months?? STAY AWAY FROM THESE CROOKS!!!!

Gavin · 24 October 2023

★★★★★ 5/5

Google

Just wanted to highlight the great level of service provided by Aga during my recent move of properties. Excellent communication at all times, no problem too much to handle, and professional and friendly at all times. Handover of keys went very smoothly and was pleasantly surprised to receive a good luck card and welcome pack. This also goes to the rest of the team as well, who all handled different aspects within their own roles. Highly recommended and cannot fault

Martin · 24 October 2023

★★★★★ 5/5

Google

I highly recommend Henry Adams Bognor branch. I’m currently searching for a property in the area and they have been far and away the most attentive agent I have dealt with. A special mention for Charlotte Turner who has kept me up to date continually with properties coming on with great advice and with honesty and friendliness. I’m hoping the property I’m searching for comes up soon and really hope it happens with Charlotte!

Dave · 26 February 2024

★★★★★ 5/5

Google

We purchased our new home through Henry Adams Bognor Regis Office - professional and helpful from start to finish. There were some problems in having an EWS1 Form issued for the building and Jane, in particular, was wonderful at communicating with us through this very stressful time, which thankfully was resolved.PositiveProfessionalism

Marilyn · 24 October 2021

★★★★★ 5/5

Trustpilot

Seamless, helpful & professional

This is my first time renting with Henry Adams (Billingshurst). From the Get-go From the first initial viewing to the final offer they have been incredibly helpful swift and smooth throughout the entire process. I'd like to personally thank Alex Bush for being amazingly helpful with any issue I had, have to say I couldn't be happier and he provided the best customer service I've experienced in the renting process.Thanks again.

Rob · 22 March 2023

★★★★★ 5/5

Google

Recently bought our property through Henry Adams. Could not fault the service we received, Jane went above and beyond, was in constant communication and is a credit Henry Adams. We will definitely look to sell our property through them when the time comes.

Leah · 24 October 2022

★★★★★ 5/5

Google

Jane Barlow was extremely helpful during my difficult sale and I am sure went above and beyond her normal duties. I recommend Henry Adams particularly because of Jane's remarkable achievements.

Anne · 24 October 2023