Every review we hold for the Arun office, from every platform, shown as written. First names only.
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5/5
GoogleFor context, Henry Adams were not the estate agents we picked to sell our house. Henry Adams were the agents for the seller of the property we purchased.
When our own estate agents proved to be awful in almost every respect and at every step of the sale of our property, in terms of communication, action and keeping the sale on track, the team at Henry Adams stepped in to chase the buyers of our property, the solicitors for our buyers and did everything they could to keep the chain moving along.
The chain was two properties long. The sale of our property and the purchase of our new property, should have been straight forward. It was not. The team at Henry Adams in Bognor, in my opinion, excelled in taking on the responsibilities abandoned by our own estate agents and we cannot praise them highly enough.
If you are looking to sell a property in the Bognor Regis area, these are definitely the people to go and talk to first.
To everyone at Henry Adams, thank you so much for everything you did for us. The new house is everything we dreamed it would be and we wouldn't be here if it was for all the help and assistance you provided for us.
The Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you so much for this lovely review. We really appreciate it and congratulations on your new home.
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5/5
GoogleWe recently moved house & had the pleasure of using the services of Henry Adams Bognor Regis/Aldwick. We hadn't moved for many years, and this was to be our last move. Our dream home close to the sea. We wanted everything to go perfectly.
We used the services of several estate agents. However, Henry Adams stood out significantly from the others! Why? They took a real genuine interest in our needs & wants, they took time with us on our viewings, they confirmed our viewing appointments & asked for our honest feedback both about the property & it's price. They kept us upto date on properties available & others coming to the market.
We did have a setback, something that no one could have anticipated!. We are unable to complete on our original house purchase but Henry Adams were able to find a solution for us & the timeframes that we required.
We were able to view a small selection of properties, many times until late in the evening until we are completely satisfied which one we wanted. No rush, "no hurry up please as I want to go home environment"....
Buying your hone is one of the biggest purchases that you make during your life. It's a huge decision, an expensive process & needs to be supported by an estate agency that understands & respects that from.start to finish. (Front end sale & post sale) Gail & her team at Aldwick/Bognor Regis demonstrate those qualities......Thank you once again for all your help, patience & support.....Stephen & Kay π
Stephen Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you so much for taking the time to write this lovely review Stephen and congratulations on your new home!
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5/5
GoogleI turned to Gail for some urgent advice regarding my house sale and I am so glad I did. She was helpful, realistic and so honest. I urge anybody looking for a true negotiator that understands the market to use her services and they won't be disappointed. Thank you so much.
Julie Β· 17 September 2025
Agent replied Β· 17 October 2025
Thank you so much for this review Julie, we really appreciate it and so glad we could help.
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5/5
GoogleI have acted as executor in selling my late parents house. I have been very happy with the service provided by the whole team. One thing that I found very useful was a designated sale chaser which has been great as a point of contact. This has not been an easy period experiencing 2 lock downs while selling however we got there in the end.
Many thanks
Alison
Alison Β· 12 November 2021
Agent replied Β· 11 November 2024
Really glad we could be of assistance, thank you for reviewing us Alison.
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5/5
TrustpilotBognor Regis Sale team are fantastic - Highly Recommend
We have recently sold our property in Bognor Regis with Henry Adams and I canβt recommend them highly enough.
Customer Β· 5 June 2026
Agent replied Β· 22 June 2026
Thank you for your great review - we will be sure to pass onto Rhianna and Oliver!
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5/5
TrustpilotHenry Adams are fantastic!
We cannot recommend Henry Adams highly enough. They were kind, thoughtful, patient, so efficient and quick to respond and act on our behalf. We have the house of our dreams and owe it all to Charlie. Matt has been wonderful at answering all our questions now we are moved in. We are over the moon.
Nikki Β· 28 February 2023
Agent replied Β· 22 October 2024
We're so pleased you've found your dream home - we hope you love living there!
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2/5
TrustpilotReally disappointing experience withβ¦
Really disappointing experience with Henry Adam trying to sell our property. On three occasions, we've not heard back, despite direct emails and follow up emails. Told it due to a system error. Needless to say we wouldn't recommend this agent for a consistent communication, which is critical if selling your property.
Mr Β· 22 August 2025
Agent replied Β· 17 October 2025
I'm sorry you are disappointed with the service you received from us. If you'd like to discuss further please could you email operations@henryadams.co.uk with your full name and property address?
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5/5
TrustpilotIf I could give 10 stars, I would!
If I could give 10 stars, I would! Alex and the team have been fantastic and extremely helpful. They are always helpful on calls and the information provided has been crystal clear. I would have no hesitation recommending Henry Adams!
Frank Β· 28 February 2024
Agent replied Β· 22 October 2024
Thank you for your 5 star review - it is very much appreciated.
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5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish, was a stress free experience which we really needed. Thank you Alex Bush for helping us find a lovely rental. Would definitely use henry adams again in the near future, when we decide to buy. Keep up the good work!
David Β· 13 September 2023
Agent replied Β· 22 October 2024
Thank you for taking the time to leave a review, this has been passed to Alex and the team!
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5/5
GoogleI would like to thank Charlotte for all her help and advice in getting me through to the end. Well deserved thank you
Janice Β· 16 November 2024
Agent replied Β· 23 November 2024
Thank you Janice!
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5/5
TrustpilotGreat team effort
Great team effort. Chrissie demonstrated real determination to get the sale across the line.
Doug Β· 8 June 2026
Agent replied Β· 22 June 2026
Thank you for your review - we will be sure to let Chrissie know of your kind words! :)
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5/5
TrustpilotHenry Adams Storrington - Excellent service
Henry Adams Storrington for Lettings - having dealt with Alex Bush for some time now, the service provided by Alex is excellent, great communication, fast results, totally professional, well informed and a delight to work with. He goes above and beyond and I would have no hesitation in recommending Henry Adams to anyone.
Michelle Β· 13 November 2024
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5/5
TrustpilotAmazing service from Alex, complete stand out help.
What a brilliant letting agency, easily the best i have interacted with. Alex from the Storrington branch couldn't have been more of a help. Out of all of the agencies we spoke to, and all the agents we dealt with Alex was stand out wonderful. This could have been a very stressful time for us as we have a slightly unique financial situation but he made us feel so optimistic, and helped at every opportunity. He was an absolute delight to speak to and I honestly don't think there is anything he could have done to make this a smoother process, completely stand out service. Thank you so much for your kind and helpful correspondence and overall cheerful manner throughout, sending us properties and keeping us in mind. We are over the moon with the property we have finalised on. I have no doubt Alex will go far within the company and deserves all the best. Thank you again, it really made all the difference for us going through the process of renting again.
Jess Β· 28 April 2023
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5/5
GoogleGreat communication from all involved with our sale, especially Jane who worked so incredibly hard to pull everything thing together on what was a complex sale in the end.
All of the staff were always pleasant and professional and liaised with us well on the decision making.
I would have no hesitation to recommend Henry Adams Bognor to
friends and colleagues.
Margaret Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you so much Margaret, we really appreciate your review.
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5/5
TrustpilotI had a great experience dealing with Jane
Jane was really knowledgeable and friendly, and I felt comfortable dealing with her.
Lisa Β· 25 January 2026
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5/5
GoogleI started looking for a property at the beginning of this year and contacted Henry Adams Estate Agents.
I was put through to Callum Henn and throughout my search he was friendly , helpful and very patient as mine was not a standard search. I would recommend Callum to anyone looking to buy a property in the Bognor Regis area simply because of his professionalism and dedication.
Gary Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for your review, we really appreciate it!
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1/5
GoogleRoksana is really good and lovely but Lorena is just very unpleasant and unprofessional, rude and judgemental. Very unpleasant experience over the phone with Lorena, while Roksana really did try to help me get the property, the level of rudeness and judgement from lorena put me off the property very quickly.
Andrea Β· 24 October 2022
Agent replied Β· 23 October 2024
Our Lettings Manager will contact you tomorrow to discuss this.
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5/5
GoogleSam and Mark were absolutely fantastic throughout the process. Would highly recommend them. This sale was the least stressful I have ever done and that was down to the regular updates and service from the team. Thank you.
Victoria Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you so much Victoria! We really appreciate your review.
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5/5
TrustpilotHenry Adams Bognor Regis
Henry Adams Bognor Regis, West Sussex
DT Β· 29 June 2026
Agent replied Β· 23 September 2026
Thank you for your review of Henry Adams Bognor and Aldwick, we will be sure to pass to Mark, Rhianna and the team! :)
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5/5
TrustpilotGreat Experience
We had a great experience with Henry Adams when renting a property, Alex Bush at the Storrington branch was friendly, approachable and kept us up to date with everything we needed to know. Henry Adams in general felt very different to the norm with letting agents who usually couldn't care less and just build up as many random fees as possible. We even got a cute little welcome box with some treats in and a card which I felt was a lovely touch. Our experience was a breeze from start to finish and we would definitely use Henry Adams again.
Luiza Β· 28 February 2024
Agent replied Β· 22 October 2024
Thank you for your 5 star review, I will be sure to pass this along to Alex and the team at Storrington lettings.
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5/5
GoogleHenry Adams have handled the sale of my wife's apartment which looks to be completing in the coming weeks. They have been fantastic and really going above and beyond. The whole team have been excellent with a special mention to Jane Barlow who really has been superb and gone the extra mile, even doing stuff on a Sunday to help progress this deal. Highly recommended.
Jonny Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you so much for taking the time to review us, we really appreciate it.
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5/5
GoogleCharlotte was very helpful, friendly and professional.She was always available to answer my questions and reassure me .
Kathryn Β· 18 October 2024
Agent replied Β· 23 October 2024
Thank you for your review Kathryn!
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5/5
TrustpilotAlex Bush was fantastic in helping usβ¦
Alex Bush was fantastic in helping us find our home at short notice, and was so kind, a pleasure to work with. He answered questions quickly and was a brilliant agent. Thank you so much for all of your help in helping us find our home.
Hannah Β· 3 February 2023
Agent replied Β· 22 October 2024
Thank you so much Hannah, we really appreciate your review!
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5/5
TrustpilotGreat experience with Henry Adams
We had a great experience with Henry Adams Estate Agents, communication was excellent throughout the entire process. Our designated agent, Adrian Cox, worked tirelessly and efficiently to sell our property. His attention to detail, professionalism and reassuring manner were greatly appreciated.
GuyS Β· 19 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.