Trusted Agent profile · Arun
★★★★★
473 reviews across 2 platforms
25 High Street, Bognor Regis, PO21 1RS, Arun, PO21 1RS
Henry Adams's office in Arun, at 25 High Street, is rated 4.4 out of 5 across 473 reviews on two platforms, including 281 Google reviews rated 4.7.
Every review we hold for the Arun office, from every platform, shown as written. First names only.
4/5
GoogleAfter using a different estate agent which didn’t work out. I was recommended Henry Adams. Gail & Jane very patient and helpful. Finally achieved a sale after a couple of disappointments. No fault of the branch. Would recommend.
Thank you so much Andrea.
5/5
GoogleVery friendly team. A serious Estate Agent whom are obviously better than the corporates, (not independent agents, just the corporate agents, multi branch type).
Thank you for your review Matthew!
5/5
GoogleHenry Adams were the Estate Agent for the sellers. However they were excellent to work with and kept us informed at every point of the process Thanks
Thank you Nick, your review is much appreciated!
5/5
GoogleEveryone worked efficiently with a friendly and helpful attitude. As we had to travel a long distance to view the property, we appreciated the effort taken to ensure we had plenty of time to ask questions, get answers and generally absorb as much detail as possible about 1 Langley Grove. Thanks for your patience and professionalism. We also appreciated the unexpected welcome gift we received when picking up the keys on completion of the purchase.
Thank you so much for your review, we really appreciate it.
4/5
GoogleHenry Adams found me a lovely flat and their representative Mike Sartin was so helpful and patient , nothing was too much trouble , thank you
Thank you for your review!
5/5
GoogleHenry Adams have been very welcoming and very helpful , Monique and Danielle who work with the letting team have been amazing they have been so helpful and kind. Making us feel at ease with the house process and keeping us in the loop every step of the way on what’s going on. The girls have been great. Thank you so much for getting us and our children our dream home. Charlotte and Nathan.
Congratulations on your new home, thank you so much for your review.
5/5
GoogleVery good service I don't think I could of done everything without there help. Customer service was excellent.
Thank you Frankie! We really appreciate it.
5/5
GoogleOutstanding service from Henry Adams in finding our new house, and in particular Callum Henn who was exceptional in his research and follow up.
Thank you for your review, we really appreciate it.
5/5
TrustpilotRenting with Henry Adams
Have been renting with Henry Adams for just over two years now. Straight forward, professional and helpful. Monique has been our point of contact, and has recently helped us secure a periodic lease renewal. Thank you
5/5
GoogleHenry Adams we would like to thank you and your staff in the Bognor Regis branch for the exceptional ongoing service they are giving us in our search for our new home. You're fantastic! Sam and Allan
Thank you so much Sam, it is lovely to read reviews like yours.
5/5
GoogleExcellent service from viewing the property to purchasing and moving in . We moved from Surrey to Pagham . Thank you for everything . would highly recommend and by far the best estate agent there is . Nothing was a problem always very helpful and they went that extra mile to help whenever needed . Fantastic service and very happy in our beautiful new home . Thank you so much for everything .
Congratulations on your new home, thank you so much for reviewing us, we really appreciate it.
5/5
GoogleVery helpful estate agents. Sell of my house was very smooth. I would like to thank Mark Peacock for his professionism and assistants
Thank you so much for your review.
5/5
GoogleJames and the team in lettings absolutely wonderful. Could not fault their professional and proactive attitude. A big thank you for all their help.
Thank you so much for your review, we really appreciate it.
5/5
GoogleBy far the most helpful and proactive estate agent we've ever used. They went the extra mile to keep our chain alive and we honestly think that without their constant intervention and appraisal of the various complexities we wouldn't have been able to complete. Although we had cheaper quotes we doubt anyone else would have worked so hard for us and we would have lost the chance to buy our new house.
Fantastic, thank you so much for your review.
5/5
GoogleOur purchase was treated very efficiently and in a reassuringly friendly manner by Jane Barlow. She was both patient and responsive at all times and I would thoroughly recommend the firm for integrity, professionalism and taking excellent care of their clients. Having bought with a view to initially letting our, we now look forward with confidence to dealing with the letting side of the business. Thank you!
Thank you so much Susan for this lovely review, we really do appreciate it and look forward to working with you too.
5/5
TrustpilotGreat service
Great service, professional, knowledgeable , Friendly staff, Alex , thank you for supporting me through the process and making the experience as painless as possible . All the staff are amazing and helpful. Thank you !
Thank you for your 5 star review.
5/5
GoogleAll those at Henry Adams involved with the sale of our house were responsive. supportive and professional.and we would have awarded them 5 stars irrespective of the outcome.
Thank you so much Beverley, we really appreciate your review.
5/5
GoogleFirst class service. Danielle was very helpful and I would recommend her and her team to other Landlords and tenants.
Thank you for taking the time to review us.
1/5
TrustpilotVery disappointed to say the least
Very disappointed to say the least. They are very nice to you before you move in, after paying rent and deposit you will see hell. I stayed for days with no hot water in December, making numerous calls and emails and being told stories. I stayed for months with damp and mold and nothing was done, only for them to make efforts to change the place for the new tenant when I was to move out. The house was extremely cold. The worst experience ever, paying a lot of money for rent for nothing.
5/5
GoogleTook a long time but they worked hard to get it sold. Thanks to Gail and Kate at Henry Adams
Thank you for your review!
4/5
TrustpilotGreat service from the Lettings Team at…
Great service from the Lettings Team at Storrington!'We' found a property we liked and a viewing was promptly arranged at a convenient time for 'us' (my partner!). Communication was great, got in touch when they said they would and the landlord requested a meeting before offering the tenancy to us which Henry Adams accommodated at their branch and even provided tea & coffee! Very friendly, helpful and communicative and quickly resolved a hassle we had with rightmove who manage the referencing. I think I would have preferred they handled referencing themselves as I feel they would have been more competent at it than rightmove were; hence the 4 stars.The welcome pack left for us when we moved in was lovely and they worked with my short-notice, very changeable, work schedule on key collection day which turned out to be nice and easy.Overall, great service moving in, if we move out (hoping not to!) then I'll try and remember to update this review!
5/5
GoogleGreat service, such a support through what turned out to be a traumatic process! Wonderful team, highly recommend
Thank you so much Helen! We really appreciate your review.
5/5
TrustpilotHighly recommended
Henry Adams has been great throughout the entire process of re-letting our flat. Our main contact was Charlie and he was always readily available, friendly and helpful with every query we had. I really appreciated his down to earth manner and honest advice and he was sensitive to our wishes, never pushing us to accept a potential new tenant that we didn’t feel comfortable with. Everything ran smoothly with setting up the new contracts and arranging the handover to our tenants. Thank you Henry Adams, would highly recommend!
5/5
TrustpilotRecently moved into a rental property…
Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.
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