Trusted Agent profile · Arun
★★★★★
473 reviews across 2 platforms
25 High Street, Bognor Regis, PO21 1RS, Arun, PO21 1RS
Henry Adams's office in Arun, at 25 High Street, is rated 4.4 out of 5 across 473 reviews on two platforms, including 281 Google reviews rated 4.7.
Every review we hold for the Arun office, from every platform, shown as written. First names only.
5/5
GoogleI can't praise the team at Henry Adams in Bognor highly enough. Would definitely recommend them. They have been fantastic throughout the sale of my house. Jane in particular gets a special mention for all she did to help me finally exchange contracts on the house I wanted to purchase - simply the best!
Thank you so much for this lovely review Pam, so glad we could be of help!
5/5
GoogleI’ve had a completely smooth and efficient experience with Gail and Jane and their helpers. Because I asked to meet the vendors, and found them to be lovely people, this also helped to remove the traditional angst associated with house purchase. Having said that, all at Henry Adams were very courteous and helpful. Highly recommended! Brian Gulland
Thank you for taking the time to review us, we really appreciate it.
5/5
GoogleGreat service. Very helpful from start to finish especially Jane
Thank you so much for your review.
5/5
GoogleGreat service, Yazmin was very friendly and professional. Highly recommend.
Thank you for reviewing us!
1/5
TrustpilotAn experience to be forgotten
An experience to be forgotten. Spare yourself the "how not to service a customer" experience and rather don't engage with this awful agency. Care is not in their vocabulary.
5/5
TrustpilotI'm so glad.....
I'm so glad about to met the right letting agent at a right time. Massive thank should goes to Alex Bush at Storrington branch who helped me to get this lovely new home. The team is very friendly and helpful at every step.
5/5
GoogleI would highly recommend Henry Adams. The team are friendly, reliable and keep you informed every step of the way. Thank you
Thank you so much Karen!
5/5
Googlethank you Callum and Henry Adams
Thank you for your review.
5/5
TrustpilotEfficient
Efficient, friendly and professional. In particular Michelle Tattersall (Bognor Regis branch ) who always has a welcoming smile and aims to help .
1/5
TrustpilotAWFUL
AWFUL - WOLVES - harassed me during lockdown in 2021 - TRAVEL and TOURISM sector did not need this ontop of everything else going on - pushed me out in the end - judged and assumed but only made and ass out of themselves. What goes around comes around Emily! AND after I upscaled the damp apartment and garden the landlord put the rent up! Hang your heads in shame! Not even worthy of a 1 star!
5/5
GoogleGreat service, professional and kind approach, helped us to find our next house, very impressed and would highly recommend!
Thank you so much Adam, your review is much appreciated.
5/5
TrustpilotHighly Recommended
Would highly recommend Henry Adams Lettings - I am with the Bognor Regis office and the entire team are professional, efficient and friendly. My main point of contact is Alison and she has been outstanding in helping to resolve an issue - regularly calling and emailing to keep me updated and is extremely understanding and efficient - her help has been very much appreciated.
1/5
TrustpilotSeem good at first but then cracks appear quick
They seem really good at first, but then as weeks and months go by, you notice malicious and incompetent behaviour.They never seem to get my email correct, especially upon needing my deposit back. They visit your flat while you’re away despite you asking them not to (illegal), and when you visit the office, you see why they are less diligent. Fortunately I won’t have to use these again. Disappointed basically.
1/5
TrustpilotBad attitude for buyer and seller …
My husband and I want to relocate from Suffolk to the South Downs snd I wanted to view a property. Henry Adam’s were obstructive snd unhelpful (not great for the seller) and when I did get to view the property were rushing me round the house. Two days later I asked to have a second viewing. I was rushed round the property in 20 minutes. Not a very professional attitude / the house was selling for 830k and they expected me to make a decision in less than an hour. Bad attitude!
5/5
GoogleWe recently used Henry Adams for our house sale. They offered a polite, efficient and honest service. Nothing was too much trouble and all viewings were followed up with a courtesy call, and feedback was given to us at every stage of the sale. We would not hesitate to recommend them.
Thank you so much for your review, we really appreciate it.
5/5
GooglePofessional and friendly people and communicated well throughout.
Thank you Jeni, much appreciated.
1/5
TrustpilotIt can't be any better than 1 star.
It can't be any better than 1 star.As soon as you sign that tenancy contract they disappear...No response to any requests. When you start dropping F bombs they may come back with some annual leave or story, etc.Very poor service. I basically repair things on my own cost as asking them about anything is a big deal.You won't get far running business like this. I feel sorry for the guy who owns the agency as those people don't do their job even at a minimum level.Dude, if you see this - you need to let go some people...
4/5
GoogleHelpful and thoughtful agents, who are continuing to keep us notified of properties that might potentially suit our needs. We are trying to move to an area 400 miles from our current home which makes the process a tad more complicated and taxing !! They are doing a good job.
That is great to hear, good luck and thank you for your review.
5/5
GoogleWe had a great experience with Henry Adams . We particularly had a fantastic experience with Callum who was more than helpful and was able to guide us through the whole process being first time buyers and advise helpfull contacts for surveys and building work. Would highly recommend 👍 …
Thank you so much for your review!
5/5
GoogleGreat service from the team at Henry Adam’s Bognor Regis throughout the recent sale of my elderly mother’s property. They were efficient, empathetic and professional. Particular praise for Jane who navigated us through the sale from start to completion. Fabulous.PositiveResponsiveness, Quality, Professionalism
Thank you Davina, we really appreciate your review.
5/5
GoogleHenry Adams have provided a good, professional and supportive service.
Thank you Janice, much appreciated.
5/5
GoogleVery pleased with the professional service offered in a very difficult market. All of the staff were very helpful, knowledgeable and courteous. Our sale was not the easiest to complete in the end but Henry Adams pulled it all together and we move next Friday. Thank you, highly recommended.
Congratulations on your new home and thank you for reviewing us!
5/5
TrustpilotHenry Adams Storrington
Henry Adams Storrington, what can I say expect they are very helpful and professional.I was struggling to find a bigger place for me and my family until I spoke to them.I told them what I was after and they found me the perfect place. with in weeks I was in my new place and am very happy I used them.I will be recommending them to all my family and friends.
5/5
TrustpilotStorrington branch - Alex
Dealt with Alex at the Storrington branch.He was professional, very knowledgeable regarding the property and genuinely a lovely guy!Would definitely recommend.
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