Trusted Agent profile
★★★★★
648 reviews across 2 platforms
59 High Street, Bognor Regis, PO21 1RX, Arun PO21 1RX
Fox & Sons's Arun office at 59 High Street is rated 3.6 out of 5 across 648 reviews on two platforms, including 221 Google reviews rated 4.4. The 427 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Arun office, from every platform, shown as written. First names only.
1/5
TrustpilotTerrible service, avoid!
Terrible service, would not recommend. Would give zero stars if I could! There was no feedback following viewings, zero communication or market updates, and I had to point out listing errors multiple times (including the lease length being incorrectly shown as zero years!). I only received a brief, non-committal apology. I’ve now withdrawn the property. I wish I’d gone with an independent originally, someone who actually cares.
5/5
GoogleI've worked with many estate agents over the years, and this branch of fox and sons is amongst the very best. They are kind, thoughtful, and dedicated to doing an excellent job. Every member of the team (particular mentions for Keira and Braden) gave their best to help us, and we felt we looked after by a team that had integrity and high moral values at the core of what they do. 10/10. Thank you so much!
Thank you so much for your kind words! We are thrilled to hear that our team at fox and sons went above and beyond to help you. We take pride in providing exceptional service and are grateful for the recognition. Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotContinuously hassled even after asking multiple times not to be
The estate agent that came to value my property needed more customer experience. He asked very intrusive questions, was rude about other estate agents valuations, was very pushy and I felt I had to be firm when I said I am only wanting a second opinion, not for them to market my property. I asked not to be contacted by them and I would be in touch if I needed their services. In the weeks following, the decision was made for me not to use them as I was contacted via telephone at least twice a week, pushing me to put it on the market with them when all I’d asked for is a valuation. When I asked multiple times to be taken off their contact list, the message clearly didn’t get through as I was contacted a further three times after this. No voicemails were left - just missed calls from an unknown number.
1/5
TrustpilotI would give 0 if I could
⁷I would give 0 if I could. Terrible experience with fox&sons London Road Brighton. We had our house advertised with them for bearly 6 months. We had 3 viewings & 10 cancellations, however, when you looked, they claimed we had 13 viewing. Our biggest mistake was to go with them. Totally unprofessional photos. We changed the agent and within a week we had 4 viewing & one offer!! Additionally, when we left this agent, they carried on advertising our house without our permission with a new price!! Dispute both written & verbal communications! Totally unprofessional. We should have read the reviews and avoided them at all cost!! So far we have had 2 offers and might have the final offer soon.
5/5
GoogleDanny has been fantastic. We were struggling to get a mortgage from other advisors because I’m a freelancer. We spoke to Danny for about 15 minutes and within an hour he’d got us a mortgage in principle! Since he has been consistently helpful, funny and uplifting and has helped us every step of the way to getting our house. I could not recommend him more. He has truly changed our lives for the better! Signed; a very happy first time buyer, Cecilia
5/5
GoogleDanny O’Dwyer provided exceptional service throughout my mortgage process. Their expertise, patience, and attention to detail made the entire experience seamless and stress-free. They were always available to answer my questions and provided clear, helpful advice. I am extremely satisfied with their professionalism and dedication. I highly recommend Danny O’Dwyer to anyone in need of a knowledgeable and reliable mortgage advisor. Thank you for your outstanding support! Rozalia and Sebastian
Thank you for leaving us your superb 5* review and recommendation Rozalia. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Taila Batson at Fox & Sons in Bognor Regis in renting out my property. It was a difficult decision to make between agents but I am very pleased I used them and particularly Taila. May I take this opportunity to wish Taila and all the staff at Fox & Sons a very Merry Christmas and a prosperous New Year.
Thank you for taking the time to leave us this amazing 5* review Rebekah. Kind regards Lucy, Customer Relations.
1/5
TrustpilotLies, cover ups & misuse of my data!
My experience with Fox & Sons Peacehaven has been appalling, and I would not trust them with the purchase or sale of a property again.
1/5
TrustpilotNatasha is the worst
Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude.
5/5
GoogleKeira was excellent and extremely helpful the entire way thru the process
Thank you for the kind words, ! We are thrilled to hear about your positive experience. Our team is dedicated to providing exceptional service every step of the way. We appreciate your support and hope to work with you again in the future.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
5/5
Google⭐️⭐️⭐️⭐️⭐️ I’ve had an outstanding experience with Fox & Sons and would like to give special thanks to Paulina Stepura, Danny O'Dwyer, George, and the entire team. From …
Thank you for choosing Fox & Sons for your real estate needs! We are thrilled to hear of your outstanding experience with our team, especially Paulina, Danny, and George. We are committed to providing exceptional service and making the … More
1/5
TrustpilotAwful mortgage advising service
Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.
Dear Sonia, thank you for sharing your information.we are sorry you have had a negative experience. we have sent your review. feedback to the relevant office.as trust pilot covers all 1350 offices. we take feedback very seriously and if you want to discuss this further please contact us on the below complianceresidential@sequencehome.co.ukKind regardsCustomer service team
5/5
GoogleI was looking for a flat, when I found what I was looking for, the response from the agency was very quick and viewing was set up next day, which was great. Paulina Stepura introduced herself and the property to me, the viewing went great all my questions were answered. Every next step becoming the tenant of the property went very smooth and hassle free thanks to the professional work of Paulina.
Thank you for choosing our agency and for taking the time to leave this wonderful review! We are thrilled to hear that our team member, Paulina, provided top-notch service and made the process of becoming a tenant smooth and hassle-free for you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleA big thank you to Danny for advising and helping us with our mortgage. We are first time buyers and he really helped us a lot. He was always prepared to answer our questions and explain things to us when we asked. He went over and above to ensure we had everything we needed. He kept us up to date and followed up when needed. Thanks Danny
Hi Leigh, thank you for sharing your positive experience with Danny. We're delighted to hear that he provided excellent service and guidance throughout your mortgage process. Thank you for choosing Fox and Sons Estate Agents Bognor Regis. Kind regards, Lucy, Customer Relations.
5/5
GooglePauline is a lovely lady Done her job 100%. Answered all my questions of which I asked. Very helpful, very smart. Lovely appearance. Would love to do business with her ans for & sons.
Thank you so much for your wonderful review, we are thrilled to hear that Pauline provided excellent service and answered all your questions. Her helpfulness and intelligence are just some of the qualities we pride ourselves on at & Sons. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had the pleasure of being shown around a potential property by George, it turned out to be the one. George had so much patience in first viewing, second viewing was no trouble for him. Each email, phone call was answered with enthusiasm and in person he always had a smile to make us feel at ease. His communication and thoughtfulness shows he is dedicated to all his customers. Thank you George - Martinet and Gary
5/5
GoogleDue to a change in my personal circumstances I decided not to move so no actual negotiations were ever concluded. However if at some time in the future I do decide to sell-up my first phone call will be to Fox and Sons in Bognor Regis. The whole Bognor team are both very capable and helpful and are expertly led by Branch Manager Braden Kenny who is always contactable if you ever need to speak to him personally. MRB 19/08/25
Thank you for your kind words, MRB! We understand that circumstances can change and appreciate the opportunity to have had you consider our services. We look forward to working with you in the future and providing exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GooglePaulina was super helpful and found us a please really quickly. She is friendly, easy to talk to and really listens. We highly recommend Paulina to everyone!
Thank you so much for your kind words! Paulina is truly dedicated to finding the perfect place for our customers and we are glad she was able to help you so quickly. We appreciate your recommendation and hope to continue providing exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GooglePaulina did a very good job during the assessment. She demonstrated strong knowledge of the process, communicated clearly and professionally, and handled the tasks with confidence. Her attention to detail and positive attitude stood out, and she followed all guidelines accurately. Overall, her performance met and exceeded expectations, and she proved to be a reliable and capable agent.
Thank you for your kind words, we are thrilled to hear that Paulina exceeded your expectations during the assessment! We pride ourselves on providing knowledgeable, professional, and reliable service to our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleTaila was very professional and always went the extra mile to help me out. Would definitely recommend
Thank you so much for your kind words! It was a pleasure serving you and I am thrilled to hear that you had a positive experience with Taila. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleLetting a property can be time consuming and stressfull... thats what i was experiencing for last 12 years... untill i met Maja :) Pain free, no stress, fast as a thunder :D superb agent. From viewing to me moving into property she was always on call sorting, sharing knowledge and helping out with everything i needed. Never gonna go to different agency then Fox and Sons thanks to Maja. Highly recommend
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleGeorge was a wonderful agent- helpful and accommodating
Thank you so much for the positive feedback, we're thrilled to hear that George was able to assist you. We pride ourselves on providing excellent service and we're happy to hear that was your experience. Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotThe brighton branch
The brighton branch, has taken 2 years to get my dad's flat sold after he died. Recommended to sale the flat at auction by Ray Murphy, that fell through after months of trying to get it sold,then went down the normal route. This all starts out fine ,in 2022,then had two more offer ,these were not satisfactory, finally had an offer in August 2024 which has taken 5 months of us chasing to get over the line. Alfie is the person not to take at his word as this was only what he thought we wanted to hear. Never use fox&sons. Sonia collins
5/5
TrustpilotSeamless experience
I am absolutely thrilled to share my experience with Abbey Northway at Fox & Sons! From the moment we began working together, Abbey’s extraordinary professionalism and commitment to excellence shone through. What sets Abbey apart is her meticulous attention to detail, she left no stone unturned in ensuring my property was presented flawlessly. Her insight and expertise were invaluable, making the entire process feel effortless.Abbey’s communication is truly unparalleled. She kept me informed at every stage, consistently going above and beyond to ensure I felt supported and confident. Her proactive updates and prompt responses were a breath of fresh air, transforming what can often be a stressful process into an incredibly smooth and transparent journey.But what truly makes Abbey a standout agent is her warm, kind, and compassionate nature. She didn’t just treat me as a client; she treated me with genuine care and respect. Her empathy and understanding are rare qualities that made this experience not just successful but genuinely enjoyable.The results speak for themselves: Abbey sold my property in under three months, an achievement that exceeded all my expectations! Her dedication, expertise, and relentless commitment to achieving the best outcome are nothing short of extraordinary.If you’re looking for an estate agent who will go above and beyond, Abbey Northway is simply the best. She’s a true gem in the industry, and I cannot recommend her highly enough. Thank you, Abbey, for your phenomenal service and for making this process an absolute pleasure!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fox & Sons's Arun office has 648 reviews across two platforms: 221 on Google, 427 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Fox & Sons Bognor Regis is rated 3.6 out of 5 across all 648 reviews, and 4.4 out of 5 on Google from 221 reviews, checked 9 October 2026.
Fox & Sons Bognor Regis, 59 High Street, Bognor Regis, PO21 1RX, Arun PO21 1RX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.