Trusted Agent profile · Arun

Fox & Sons Bognor Regis reviews in Arun

3.6

★★★★★ Good

653 reviews across 2 platforms

59 High Street, Bognor Regis, PO21 1RX, Arun, PO21 1RX

Fox & Sons's office in Arun, at 59 High Street, is rated 3.6 out of 5 across 653 reviews on two platforms, including 221 Google reviews rated 4.4.

Google logo

4.4 / 5

221

Reviews on Google

This office

Trustpilot logo

432

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Arun office, from every platform, shown as written. First names only.

5/5

Google

Very great service from Simona. Simona went above and beyond tirelessly to let my property. And I'll definitely rent my next property with Simona. And recommend other landlords to do so.

Farhan · 24 October 2022

5/5

Google

Jodie has been fantastic to me, nothing is too much trouble, she's very quick with getting back to me with any issues I have, and I cannot recommend her enough, If I had another rental, I'd ask her to manage it for me.

Jagen · 24 October 2020

5/5

Trustpilot

Thank you Fox and Sons

Our main contact was Shannon, but all the team have been excellent and they went way beyond our expectations with not only selling our place but following the sale through and keeping us informed. Most importantly they carried out what they said they were going to do and explained every step of the way, with the good news and the bad. During the sale we came up against an online solicitor further into the chain which gave the people buying our place huge problems. Lesson to be learnt here check the chain out before agreeing to a sale. Our friends are looking to put their place on the market and we have passed Fox and Sons on to them, thats how impressed we were.

W · 20 August 2022

1/5

Trustpilot

View property was very quick to ask for…

View property was very quick to ask for deposit was meant to move in Friday nothing no communication then meant to move it Monday still nothing said references not come back they ask for paperwork several times still not had nothing back I will be homeless in the morning with a special needs child it’s disgusting no communication at all

Jon · 11 March 2024

5/5

Google

The team at Fox & Sons in Bognor went out of their way to help me secure the perfect place me and my son. They stood out amongst other agencies and genuinely wanted to help. Highly recommend.

Tim · 24 October 2021

1/5

Trustpilot

Even One Star Is Too Many

Even One Star Is Too ManyAvoid the branch from Bognor Regis.They've been selling my house. They've been pushing me to reduce the house price because they wanted to sell the property to the landlord that they already knew. Next time they've been pushing me to reduce the house price because they wanted to sell the property to a man who had money but he rather wanted to spend money to rebuild the loft. I was a customer of this branch and I paid fees of £4200.00 for selling my property but they've been not helping me. They've been helping the buyers and keep asking me to reduce the price.

Anna · 24 June 2022

1/5

Trustpilot

They're falsely advertising the…

They're falsely advertising the property on the RightMove website.

Arabeska · 22 December 2025

5/5

Trustpilot

Five star service

Great experience with the team at fox and sons ( plympton branch) Lucas has been especially helpful, friendly and efficient. Would highly recommend

Lisa · 7 April 2023

5/5

Google

I’ve had really good experiences with fox and sons with the recent buying and looking for my first home, these been well communicated with myself and are on the ball and quick with getting things into place and was always here to guid me and help even over there weekend and it’s much appreciated 5star for the whole team they’ve been fantastic 👍

Jg · 24 October 2023

1/5

Google

Appears fox and sons are only an acceptable estate agents if you are the one with property. They seem to forget they also offer a service to the tenants. I’ve had multiple issues since being with them, one of which was them disputing that they even manage the property and another of waiting over a month for a response to the mould reported.

Sam · 24 October 2023

5/5

Google

Such a good agent to use, 100% would recommend. Selling and buying through them and has been so stress free it’s so nice. Everyone at fox and sons are so friendly

Jakey · 24 October 2023

Agent replied · 23 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Selling my property

I Dealt with Gemma Atkin, she was great, friendly polite on the ball and responded promptly to queries, i would definitely recommend Fox and Sons in Northend and Gemma

Dinoowen · 28 June 2022

1/5

Google

Horrendous experience with this agent. Namely Jodie and Lorena, who left the company without dealing with my issues nor passing them over to anyone else/notifying the landlord. To the defence of the new team though, they handled my request to terminate my tenancy early extremely well, very efficient and professionally given the previous agents had been corrupt and left the new team to clean the mess. However I wouldn't go through this agent again.

Prince · 24 October 2022

1/5

Trustpilot

One star is one too many

One star is one too many; what can I say...Avoid at all costs! They valued the property at 400k in line with Zoopla and several other valuations including a RICS valuation. They convinced us to go on at 375k to start a bidding war which they insisted they could do. Typical sales crap. Anyway, they planned to do an open day, listed the property then unlisted it to allow Rightmove to update normally a 48-hour process. It didn't go live on to Rightmove for almost 14 days despite numerous calls to the office and getting fobbed off and told this was normal, It is NOT! This led to only 2 viewings on the open day. We had spoken to their mortgage team and almost 20 weeks into the contract they have still not contacted us back to provide the updated mortgage information meaning even if an offer was received it could not be accepted and despite formal complaints this was still not resolved. At almost every stage they have tried to get us to drop the price to 350k even though we did receive an offer of 370k and they said that was the best we could expect. They have tried to get us to do a boxing day relaunch with only 10 days left on the contract and when we did try to get a relaunch by dropping by 2% they did not return our calls. The viewings were shocking, and they didn’t know which garage was which. Failed to point out key aspects of the kitchen and planning permissions in place for expansion and on two occasions failed to show up leaving me to do the viewings not to mention inaccuracies when updating Rightmove. In my opinion they are more focused on their Rightmove statistics than customer service in 20 weeks our property was emailed out twice to perspective buyers! AVOID and use an small or independent.

AC · 2 January 2022

5/5

Google

After I placed my property for sale at Fox & Sons in Bognor Regis branch. Rihanna and Mark have been very officiant, professional, polite and friendly also good with communication, they have found me a buyer for my property within days. I will highly recommend them if you need to sell your property they are the people you need to see.

Alex · 24 October 2023

5/5

Google

Highly recommend Massimo Jones if you’re looking for a mortgage. He was informative, patient with my daft questions and quick to respond to any queries I had. Five star service from start to finish.PositiveResponsiveness, Quality, Professionalism, Value

Vanessa · 24 October 2020

5/5

Google

My husband and I had a great experience although lengthy and Talia had met us with a lot of patience and understanding to our situation :)

Che · 24 December 2023

Agent replied · 23 December 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Had the most amazing experience with this estate agent. Have always been looked after over the years. They are always so professional and genuinely care about their clients. Jodie is especially brilliant!

Jaz · 24 October 2021

4/5

Trustpilot

Good service from Fox and Sons lettings…

Good service from Fox and Sons lettings Bournemouth branch. Karen and team helped let my property quickly and to decent tenants. All very professional throughout

Neil · 1 September 2022

5/5

Google

Dealt with Jodie to rent our flat during COVID19, she was an absolute star. She facilitated everything we needed to get in and decorate and is still helping us improve the property. Couldn't recommend enough :)

Callie · 24 October 2020

5/5

Google

My husband and I had a great experience although lengthy and Talia had met us with a lot of patience and understanding to our situation :)

Rachel-Rebecca · 28 November 2023

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Jodie has been absolutely brilliant in helping me find the perfect flat and we’re extremely happy to have found the place! Thank you Jodie for being so kind and efficient. ClairePositiveQuality

Yves · 24 October 2021

5/5

Trustpilot

A great service at Bognor

A great service at Bognor, with great leadership. In particular, we are extremely impressed with Sam, a relatively new member of their superb team. He is a great asset to their personalised service. New as he may be to the role, he is the most proactive and communicative estate agent we have ever had the pleasure of working with on our case. We have moved 8 times in 50 years, and he is the best there is. He remains aware of customers plight, and engages every skill in selling our property.Despite having our first offer withdrawn on health grounds, Sam continued his efforts to find another buyer aware of our needs in moving out of area. He remained focussed, maintaining a balance between encouraging and supporting us the vendor, whilst not exerting too much pressure on prospective buyers, till reaching success in getting a second offer on our property. He has an amazing customer focus with a calm, efficient and professional approach, in both his personal presentation and his work. He works long and hard hours in pursuit of a successful outcome for vendor and buyer alike, and his timely communication during contract process is much appreciated. He is so interested in what he does and his positivity is refreshing and encouraging all the way.

Brian · 20 July 2021

1/5

Trustpilot

Truly awful

Truly awful. Once they have a buyer for your property they have zero interest in customer service. Don’t reply to emails or return phone calls. In my case they lied about aspects of my sale. Nearly 6 months to complete the sale. Terrible.

David · 13 April 2022

Agent replied · 22 October 2024

Hi David,I am terribly sorry that this is the service you have received from one of our Branches.if there is anything i can do to help with this matter.please get in touch with us.

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