Every review we hold for the Arun office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotGDPR data breach
My property is for sale with another estate agent. Fox and Sons have my details as they were one of the agents I invited to make a valuation. I didn't mind them phoning a few months later asking if I would reconsider and use them. I politely declined and told them I would contact them if interested and under GDPR regulations remove my data from their records. They promised to do this but have phoned again. Is this a GDPR data breach? Probably..Will I use them after this latest call? No. Will I be rude and make a complaint about a data breach if they call again? Certainly. Pushy
Grahame · 9 February 2024
★★★★★ 1/5
Trustpilotif you are a buyer avoid them
Appalling service. I had an offer accepted on an apartment in early August and as of Sept 10 had still not heard from them. Phone calls and emails go unanswered. when I finally got one of them on the phone his reaction was the immortal words - well if you need to pull out then do that. If you are a buyer avoid them like the plague
Johnny · 20 September 2024
★★★★★ 5/5
TrustpilotThe Lords
Our overall experience was very positive, all members of staff were friendly & informative. It was always good to get feedback & on several occasions to chat to the viewers as they arrived to advise them on local amenities. We would recommend Fox & Sons Wintonfor advising us from the beginning to the end of the sale of our property. A special mention for Tom, for his professionalism.
Bournemouth · 24 March 2022
Agent replied · 22 October 2024
“Thank you for your kind review, we were very happy to assist with the sale of your property and that you could move into your new home. It was always a pleasure catching up with you and ensuring the sale progressed at a consistent pace! Do let us know if we can be of any assistance in the future.”
★★★★★ 5/5
GoogleWe are currently selling our property through Fox and sons in Bognor and I can honestly say the service we have received from Sam has been amazing. He has gone above and beyond to not only sell our property but also to help us find our next home. Would 100% recommend using them!PositiveResponsiveness, Professionalism
Keely · 24 October 2021
★★★★★ 2/5
TrustpilotApplied for an MIP with local firm…
Applied for an MIP with local firm thinking would get a more personal service. Tried back in early July and no response for a few days so decided service was not great! Wanted a responsive service. Then decided would have another go and sent salary slips as requested to the broker 19th July. No response at all to date! Now going to go to an online national service.
JG · 1 August 2024
★★★★★ 5/5
GoogleJodie and Lorena were model letting agents who helped me market a rental property, find a tenant and complete all documents within 3 weeks of meeting them. They were always on hand to answer any questions and were quick to resolve any issues. Thank you very much Jodie and Lorena.PositiveResponsiveness, Quality, Professionalism, Value
Jonathan · 24 October 2021
★★★★★ 1/5
TrustpilotFilthy, Mouldy Flat
At the time of writing, it is less than a week from Christmas and I have not received my money back from Fox & Sons.
Ms · 22 December 2025
★★★★★ 1/5
TrustpilotThey added me to a mailing list that I…
They added me to a mailing list that I never agreed to join, with no way to unsubscribe. Every time I receive an email from them I will leave a one star review.
George · 6 October 2025
★★★★★ 5/5
GoogleJodie was an absolute star with my first ever flat on my own, from the viewing to the exchanging of keys she was always friendly and helpful even in these challenging times with covid! She added a personal touch to the viewing and has been very informative throughout the processPositiveResponsiveness, Quality, Professionalism
Karl · 24 October 2021
★★★★★ 5/5
TrustpilotA brilliant service and superb staff
A brilliant service and superb staff. Was selling my elderly mothers house and they went above and beyond making each step easy and helping my mum understand what was happening. Best estate agent I have ever dealt with. Wish they were all this good! Special thanks to Perry and Harry.
Sarah · 24 January 2022
★★★★★ 5/5
GoogleMy experIence with Fox & Sons for their management services has been very good. l have been very impressed with the letting team Jodi & Lorena Haste. Jodi was away and Lorena provided a professional and pleasant service and l would strongly recommend her.PositiveProfessionalism
Jean · 24 October 2022
★★★★★ 5/5
TrustpilotGREAT PROFESSIONAL SERVICE…
We have been in close communication with the fox & sons team, but dealt more so with Matt & Beth.
Emma · 22 January 2026
★★★★★ 5/5
Googleamazing service from fox and sons especially Massimo and the mortgage team, they always got back to me and when we were having trouble getting some of the final things tied up with the solicitors they were right on the case, cant thank them enough and would defiantly use them again
Andy · 24 October 2021
★★★★★ 5/5
TrustpilotBognor Regis star
We had a very good experience with Foxes Bognor Regis estate agents, especially Danny O'Dwyer, who bent over backwards whilst arranging our mortgage. We can't thank him enough for all his efforts. We would thoroughly recommend him to anyone.
John · 25 March 2023
★★★★★ 5/5
TrustpilotBig thanks to Dan and his team in…
Big thanks to Dan and his team in Weymouth who made our purchase happen before xmas. Tireless effort from Dan to keep the whole chain going. Well done.
Wyle · 8 January 2024
★★★★★ 5/5
GoogleVery friendly, respectful and professional staff. Whole process of renting out property from Fox and Sons was smooth and quick. I am very satisfied with the service provided throughout the tenacy also.
Definetly will recommend to friends, family and anyone that is looking for property to rent.
Anna · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaila gave great customer service when renting a property, all questions aswered and always got back to me within a good time. would highly recommend
Brandon · 5 December 2024
Agent replied · 11 December 2024
Many thanks Brandon for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotUnethical, Dishonesty and Unprofessional(Hastings Branch)
Unethical , dishonesty and unprofessional (Hastings Branch).Had an offer accepted in February 2023 with Hastings Branch. Toby Jones(Manager) was dealing with the case. For the last 6 months we have been told that the( lease holder management company) were unable to release a lease pack because there was an outstanding debt. Since then, there's been a series of excuses with the property. Miraculously, the lease pack was released soon after our second valuation which was completed on the 24/08/23. Following the 2nd valuation Toby contacted me and informed me that some else has now made a higher offer despite the property being off market according to the offer letter. In this process we lost money for legal fees ,2 sets of valuations and time. I would not recommend the Estate agency .
Mwadada · 29 August 2023
★★★★★ 5/5
TrustpilotWorked above and beyond to enable us to sell our house
We tried to sell our property a couple of years ago with Fox and Sons, but then we had to postpone the sale so it was disappointing for us all. Tom from Fox and Sons in Crawley then decided to make it his life's work to sell our property 🤣 he went above and beyond to get the right buyer for us and finally it has happened so we can't thank him and his team enough. Tom never gives up and thats amazing. Abi, who is the Senior Branch Administrator at Crawley then went into archives to find previous reports which we desperately needed for the solicitors. Nothing was too much trouble for her and they still had them which was amazing. The new manager there Rebecca, has turned this company around and I couldn't recommend them more. Big pat on the back for you all 👏👏
Carole · 10 August 2023
★★★★★ 5/5
GoogleA very well managed branch with highly professional and approachable staff with extensive knowledge of the industry.
A special mention to Simona and Taila who have been attentive throughout all our lettings negotiations - highly recommended for any property related needs.
Seaview · 24 October 2022
★★★★★ 5/5
TrustpilotVery helpful at Peacehaven branch
Dawn · 1 May 2026
★★★★★ 5/5
GoogleI just wanted to leave a review for Ollie who works at fox and sons. Thank you for support during our search for a property. Ollie always rang me to keep me updated and to arrange viewings. Very grateful
Jadee · 26 February 2024
Agent replied · 23 October 2024
Jade Botting, thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotI have to say how helpful the staff…
I have to say how helpful the staff were at the Bognor Branch of Fox & Sons. They could not have been more helpful.They went out of their way to make sure my mum's sale went well, and she had tricky buyers to say the least, but all the staff were exceptional. They keep me updated with the progress and helped out with all the negotiation between all parties involved.My mum was getting very stressed with everything and they all helped to ease the pressure and situation.So I want to say on behalf of my mum and myself a BIG THANK YOU.
Denise · 25 July 2023
★★★★★ 5/5
GoogleA very professional approach from fox and sons Bognor. Massimo Jones was dedicated in getting a very good Mortgage offer. Spent loots of time on us and took a professional approach I was very pleased I went with fox and sons to get my mortgage.PositiveResponsiveness, Quality, Professionalism, Value
Raymond · 24 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.