Trusted Agent profile · Arnold

Leaders Arnold reviews

4.4

★★★★★ Great

1,301 reviews across 1 platform

42 Thackerays Lane,Woodthorpe, Nottingham, Arnold, NG5 4JD

Leaders's office in Arnold, at 42 Thackerays Lane, is rated 4.4 out of 5 across 1,301 reviews on 1 platform, including 1,301 Google reviews rated 4.4.

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4.4 / 5

1,301

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Google

We have received absolutely quick, professional and friendly service from Owen, he was extremely helpful with everything throughout the process. Definitely would recommend to everyone!

Nóra · 29 October 2022

Agent replied · 29 October 2023

Dear Nóra, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am very happy with my experience with Leaders! Tom ia brilliant and very responsive, arranged my viewing and processed my application in no time!

Farzaneh · 29 October 2022

Agent replied · 29 October 2023

Dear Farzaneh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Ali + Jamiel was quick in dealing with my repair on my freezer, saved me going out and buy all new! Thank you guys.

Rosy · 1 December 2019

2/5

Google

I still haven't got my keys after the intended move date, my previous contract is over and I am now homeless. I do realize I am super unlucky, seeing other great comments.

SKT · 29 October 2021

Agent replied · 29 October 2023

Dear Skt Edwin, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you. Many thanks, Customer Care Team

5/5

Google

Over all Leaders is a very professional company who were keen to help us through out our renting process. Jamiel especially was in contact with us constantly and helped us rent our first home

Kiko · 14 June 2021

Agent replied

Hello Kiko, so happy you loved the service from Jamiel! We look forward to giving you the keys to your new home. Many Thanks, Connor

5/5

Google

The young gentleman who I dealt with, Luke, was extremely helpful and professional. I was very pleased with the service and would highly recommend.

Leigh · 29 October 2022

Agent replied · 29 October 2023

Dear Leigh Metcalf, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Really helpful people and friendly. Great at their job. The person who helped me was Theo grant I can’t tell how helpful he was

Gamerfm · 29 October 2022

Agent replied · 29 October 2023

Dear Gamerfm Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Currently purchasing our first home with Leasers, Very good service in particular from Faijul, was very flexible with our difficult availability times. Would recommend.

D · 29 October 2022

Agent replied · 29 October 2023

Dear Joel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My experience with leaders lettings has been nothing short of excellent, with agents like Jamiel Robinson you can be assured of absolute support always.

Feyikemi · 29 October 2022

Agent replied · 29 October 2023

Dear Feyikemi, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Not very good with customer service, their attitude has been appalling on several occassions. They also need to check the houses they rent to tenants before the contracts get signed. I certainly will never be looking at a house under this company again.

Sarah · 1 December 2016

Agent replied

Hi Sarah, we are so sorry to hear that you have had a negative experience with our Nottingham branch. We always strive to offer the highest standard of service and apologies if you felt you didn't receive this. If you would like to discuss this further then please don't hesitate to email customerservice@leaders.co.uk.

5/5

Google

Execel service from excelent staff . We had a very lovely lady helped us (alex) shes been a star with all the help she provider for us and make stuff 100 times easier for us. Thank you

Sefora · 2 August 2020

Agent replied

Hello Sefora Magureanu Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Leaders Estate Agents Nottingham

5/5

Google

Fantastic service, quick response and very helpful. Very special thanks to Jamiel a legend adviser

Yaser · 29 October 2021

5/5

Google

Great personality, friendly guy

Renee · 13 July 2025

5/5

Google

Absolutely first class luke the best one he helps me any time he is so friendly thanks luke helping me find a property

Aris · 29 October 2022

Agent replied · 29 October 2023

Dear Aris, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders are just wonderful people.. their just sn agent to stick unto when moving in a new house. I recommend for you!!!😊😘 …

YEBOAH · 29 October 2022

Agent replied · 29 October 2023

Dear Yeboah, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great agency, very helpful, including the selective licensing department. They helped me sort out a licence compliance issue within days. I would recommend!

Livemanga34410 · 29 October 2022

Agent replied · 29 October 2023

Dear Livemanga34410, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The service from Leaders was excellent. Thank you especially to Jamiel for his amazing assistance with the rental process. Fantastic experience, thanks again!

Danial · 29 October 2022

Agent replied · 29 October 2023

Dear Danial, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Was looking for a good home and was lucky to meet Tre who helped me with a property. Very kind and professional, he breezed through the process in very less time.

Srinivasan · 24 September 2021

Agent replied · 29 October 2023

Dear Srinivasan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Great professional service from both Letting and Sales teams. Big thanks you to Megan and Yvonne for dealing with my house sale.

Karen · 1 December 2019

1/5

Google

Law breaking, unprofessional, misleading company I've ever come across. The staff upon visiting my property were disrespectful and impolite. Extremely dissatisfying and poor services. Every month they take different fees and are never transparent about it.

Rahim · 3 June 2020

Agent replied

Hi Rahim, thank you for your feedback on the service you have received from our Nottingham branch of Leaders. We want all our customers to be satisfied with our service so it is disappointing to hear that we have fallen short on this occasion. We invite you to reach out to us by email at customerrelations@lrg.co.uk and provide further details of your experiences and include the property address so we can look into this for you. This ensures that our service levels continually improve. Thank you from the Customer Service Team.

5/5

Google

Really happy with how quickly I had a response and how easy it was to get everything sorted. Highly recommend to anybody.

Nicole · 29 October 2022

Agent replied · 29 October 2023

Dear Nicole Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a great experience with Luke, who was really helpful and made the whole process feel smooth and stress free! 👌 …

Jamie · 29 October 2022

Agent replied · 29 October 2023

Dear Jamie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Currently working with Theodore Grant on getting a place to rent and he has been so helpful! Very good attitude as well.

Benita · 29 October 2022

Agent replied · 29 October 2023

Dear Benita, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Tom from leaders based in Nottingham provided great customer service and helped me with clear directions on how to secure my booking.

Oyinn · 29 October 2022

Agent replied · 29 October 2023

Dear Oyinn Onanuga Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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