Every review we hold for the Arnold office, from every platform, shown as written. First names only.
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5/5
GoogleAbbie Green, is nothing but helpful and accommodates all requests for information. The most helpful letting agent I have ever had the pleasure to deal with :)
Aaron Β· 29 October 2021
Agent replied
Hi Aaron Reid,
Thank you for the great review of our Leaders Estate Agents Nottingham team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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1/5
GoogleThe staff at Leader's has an agressive approach. They are misleading regarding fees.
4 months in a row,the rent has not been payed in on time.
1 star is too kind. Awful experience.
Dagmara Β· 3 June 2020
Agent replied
Hi Dagmara, thank you for giving us feedback regarding our Nottingham branch of Leaders. We are saddened to hear of your experience with us and that you have not received a high level of service. In order to understand what you were unhappy with we would like to obtain some additional information from you and this in turn will help us improve our service moving forward. If you are happy to do this then please reach out to us by email at customerrelations@lrg.co.uk. Thank you from the Customer Service Team.
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5/5
GoogleOne of the best services they provide ππΌ
Mr.Luke miles was very good at responding quick and helpful β¦
Akshata Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Akshata Pardeshi,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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1/5
GoogleNot even started my tenancy and they are already absolutely horrendous. Don't waste your time, rent with someone else!
Aleyna Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Aleyna Adamson,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleReally good experience with Luke, helped me find a property very quickly, and was great at getting details across.
Conor Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Conor
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleI received a good service with leaders team the guy called luke. It was fast and efficient. I recommend
Sharon Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Sharon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVery good agency; thumbs up to Theo for the good work. Couldn't have asked for a better experience.
Rebah Β· 3 December 2022
Agent replied Β· 29 October 2023
Dear Rebah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAbsolutely brilliant! Never had a problem with the people at this branch. Very profession and always happy to help whenever needed! I will definitely be recommending leaders to all of my family and friends!
Kyrie Β· 1 December 2019
Agent replied
Hi Kyrie, thank you so much for your positive comments about our Leaders team in Nottingham! We're so pleased to read that the team have been so professional and have also always been happy to help. We really appreciate you taking the time to leave this review along with your recommendation. Kind Regards, Leaders
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5/5
GoogleLeaders estate agents, are fantastic, they are so helpful, and trustworthy. You should go 2 these people, thankyou so much, I appreciate everything you have done.
Marilyn Β· 29 October 2021
Agent replied Β· 29 October 2023
Dear Marilyn Cartwright,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
Googleleaders sales team were swift, professional and bang on the nail with their predicted valuation of the property. I was surprised I will certainly consider using their services in the future.
Miles Β· 1 October 2020
Agent replied
Hi Miles Price,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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1/5
GoogleShocking service toom the money signed contracts but didn't pass on the keys left someone on the street
Marie Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Marie
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleI had a great experience using leaders letting. Especially the great assistance I received from Luke and Dontae
AnonymousFoodie Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Khadija,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleI had a really nice experience with Dontae, he was very attentive and made the process super easy!
Frankie Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Frankie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleExcellent experience with Leaders letting Nottingham. Thanks to letting agent Theo for helping me to reserve the property
Harsha Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Harsha,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWould like to thank Jamiel for taking the take to answer my question looking round a property
Victoria Β· 1 December 2019
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5/5
GoogleLeaders were absolutely amazing the whole way through the moving process. Friendly, incredibly helpful, answered any of my questions and kept me updated the whole way through. I'd highly recommend them to anyone!
Paige Β· 1 December 2019
Agent replied
Hi Paige, thanks for this great review about the Leaders team in Nottingham. We're happy to hear you found the team to be so friendly and helpful throughout your experience and really appreciate you taking the time to leave this review along with your recommendation. Kind Regards, Leaders
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5/5
GoogleJamie and Michelle were a pleasure to deal with as always! No query is to big or too small.
Tamara Β· 1 December 2018
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5/5
GoogleVery pleased with the services of Leaders Nottingham: efficient, polite, professional and good communication. I have been a long term customer and will be using their services in the future.
Driton Β· 9 November 2020
Agent replied
Hi Driton Vllasaliu,
Thank you for the great review of our Leaders Estate Agents Nottingham team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleFantastic service from Owen at Leaders. He came out to show us a property at short notice and was very friendly. I was really happy with the experience
DANIEL Β· 24 April 2021
Agent replied
Dear Daniel, we are very happy we could provide you with a positive customer experience. Thank you for letting us know how we did.
Kind regards
Customer Care Team
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5/5
GoogleHad the best experience letting with theo and yvonne. Wonderful customer service. Thank u
Ada Β· 3 March 2023
Agent replied Β· 29 October 2023
Dear Ada
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI was struggling to find a place to live in and Leaders Nottingham managed to find me a place to rent within a couple of days.
Excellent service would definitely recommend!
Colin Β· 3 July 2020
Agent replied
Hello Colin Moore
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Leaders Estate Agents Nottingham
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5/5
GoogleReally helpful, responsive and driven exactly what you need in an agency to get tenants in the property.
Thanks again guys, even in this trying time you get the job done.
Sarah Β· 3 July 2020
Agent replied
Hi Sarah Denning,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Nottingham
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5/5
GoogleSo easy and nice to deal with, can always get in touch with them and they respond so quickly! Makes moving much less stressful :)
Abigail Β· 29 October 2021
Agent replied Β· 29 October 2023
Dear Abigail,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleNo words to describe , exceptional quality in the job they do , very much appreciated especially Mr.Jamiel and his colleagues.
Thanks leaders team Nottingham.
Riju Β· 29 October 2021
Agent replied Β· 29 October 2023
Dear Common Man,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.