Every review we hold for the Arnold office, from every platform, shown as written. First names only.
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5/5
GoogleKlaudia helped me move into my property! She had really good customer service and have helped me the whole way through my move! I would recommend Leaders to anyone! Very good service and very nice staff!
Courtney Β· 4 May 2020
Agent replied
Hi Courtney Scott!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Leaders Estate Agents Nottingham
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5/5
GoogleWe purchased a house through Leaders. The whole team was very good. Particularly impressed with Paul and Simon who were so friendly and chatty and helpful! They even went to the trouble of meeting us at the property two extra times to take measurements etc which was very helpful. It felt a lot easier and stress-free dealing with them than other experiences weβve had in the past. Highly recommended!
Dave Β· 1 December 2019
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5/5
GoogleKlaudia has got to be the most efficient people I have met. She made the whole move in EASY! From start to finish she helped along every step of the way. She helped set up our broadband, recommended a company with whom who to take out contents insurance and gave us information on the Residency package that Leaders offer.
I cannot recommend her enough.
Thank you very much Klaudia
Victoria Β· 1 December 2019
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5/5
GoogleAbsolutely amazing customer service. We cannot thank Lindsay and Jacob enough for everything they have done for us! Really lovely people.
Beth Β· 1 December 2019
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5/5
GoogleIβm looking for a property to rent and I spoke with Klaudia and she was really helpful and took all my details. I canβt wait to see what properties she can find for me !!
Tiffany Β· 2 August 2020
Agent replied
Hi, Tiffany Edgewater! Thanks for the great review!
All the best, Leaders Estate Agents Nottingham
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5/5
GoogleI had an excellent experience with Leaders Nottingham. The team were incredibly helpful and supportive. Abbie in particular answered every query of mine in a timely and professional manner! THANK YOU! Would certainly recommend!
Camilla Β· 9 November 2020
Agent replied
Hi Camilla O'Niell,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleBig thanks to Jamie & Michelle in property management for all their help always helpful on the phone and deal with queries fast.
Christine Β· 30 October 2018
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5/5
GoogleThe team at Leaders Nottingham are excellent. Having dealt with both Abbie and Callum, who have been great to deal with, I can honestly say, anyone who requires there services will not be disappointed!
Steve Β· 31 October 2020
Agent replied
Hi Steve,
Thank you for taking the time to send us a review of your recent experience with our Leaders Nottingham team. Its great to receive such wonderful reviews and that Abbie and Callum were able provide you with an excellent service.
Thank you from the
Customer Relations Team
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5/5
GoogleWhat an experience! I have recently let a property though Leaders and I'm blown away with how helpful they are. The whole ordeal was stress free and as smooth as I could have hoped for. Klaudia did a great job with helping me find the right place for me and made the move so much easier than I could have by myself. Highly recommend both Klaudia and Leaders!
Joseph Β· 4 February 2020
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5/5
GoogleGreat, great Service and Brilliant letting agents! Very polite ,helpful and just all round nice people.
Jamiel and Owen have offered exceptional services and I will not hesitate to recommend this agency !
MamaNurgle Β· 9 December 2020
Agent replied
Hi Mamanurgle Mamanurgle,
Thank you for the great review of our Leaders Estate Agents Nottingham team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleGreat, great Service and Brilliant letting agents! Very polite ,helpful and just all round nice people.
Jamiel and Owen have offered exceptional services and I will not hesitate to recommend this agency !
-Selene- Β· 9 December 2020
Agent replied
Hi Mamanurgle Mamanurgle,
Thank you for the great review of our Leaders Estate Agents Nottingham team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleHad a good service, I was on call with Luke. Explained everything really well and had a quick process ππ½ β¦
Ronald Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Ronald,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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1/5
GoogleI had really very bad experience with Leaders Estate Agents Nottingham. They are unprofessional, and I won't recommend them.
Dr Anu
Adetexs Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Adetexs,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleExcellent services provided by Theo. The agent is very friendly, helpful and gave us some good advice. Really appreciate
Thank you
Magdalena Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Magdalena,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLuke, Owen & Dontae have been extremely helpful in the moving process so far. Great service from Leaders - thank you!
Harriet Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Harriet ,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleLet my property in two days when another agent had it over 2 months. Thanks Connor and Jamiel, top lads!
Gareth Β· 1 December 2019
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1/5
GoogleAwful awful estate agents ! Donβt not use ! You have been warned ! Leaders keep deleting this ! The derby branch are actually not bad ! Donβt use Nottingham branch π β¦
Jonathan Β· 29 October 2020
Agent replied
Hi Jonathan, thank you for taking the time to leave us a review. We always want to deliver the best service and we're so sorry that you feel we haven't been able to do this. We aren't able to remove reviews that we receive, we value the feedback we get from our customers whether good or bad and try to use them in circumstances such as this to see how we can improve our service moving forward. We'd really like to discuss your comments with you further to help us to do this and would ask if you're willing to do so that you contact us on 01344758596 or write to us at customerservice@leaders.co.uk. Kind Regards, Joe. Leaders
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5/5
GoogleNice people to work with . Owen very helpfull . Good people
James Β· 31 July 2023
Agent replied Β· 29 October 2023
Dear James Wilson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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1/5
GoogleAfter 1 month:
- no electricity, no water, no wifi, no washing machine, no light bulbs
- no way to contact the landlord
- no reliable contact person
Max Β· 29 October 2021
Agent replied Β· 29 October 2023
Dear Max
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks, Customer Care Team
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5/5
GoogleWe come from HK and first time rent a house at UK, Leaders provide professional advise and documents follow up. Finally, I rent a house at idea location.
Edward Β· 29 October 2021
Agent replied Β· 29 October 2023
Dear Edward Tsang,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleWonderful letting agents, staff are really great, i was so happy how one of the staff Rory attended to me, so polite, he listened to me and answered my questions
Esther Β· 7 June 2021
Agent replied
Dear Esther Ude,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
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5/5
GoogleCannot fault anything, Luke, who I spoke to, was extremely informed and helpful. Made an otherwise stressful situation very easy.
Will Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Will Brittle,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleEasy rent process from viewing property to final moving!
Iyonu Β· 29 September 2023
Agent replied Β· 29 October 2023
Dear Iyonu Adakole
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI was dealing with Jamiel and he was very supportive, responsive and easy to talk to. This is my first ever home and he made it so easy. Definitely recommend.
Rosie Β· 10 April 2021
Agent replied
Dear Rosie Martin,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.