Trusted Agent profile · Arnold

Leaders Arnold reviews

4.4

★★★★★ Great

1,301 reviews across 1 platform

42 Thackerays Lane,Woodthorpe, Nottingham, Arnold, NG5 4JD

Leaders's office in Arnold, at 42 Thackerays Lane, is rated 4.4 out of 5 across 1,301 reviews on 1 platform, including 1,301 Google reviews rated 4.4.

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4.4 / 5

1,301

Reviews on Google

This office

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Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Google

Had a great experience with them in search for a house. Luke took me through the whole process and in few hours I had already reserved the house. Thanks a lot

Lincoln · 29 October 2022

Agent replied · 29 October 2023

Dear Lincoln Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent customer service. I will defenitely recommend Leaders to all my friends.Mr. Jameel helped me to find a house within a day. I am really thankful to Leaders especially Mr. Jameel.

Lukose · 29 October 2022

Agent replied · 29 October 2023

Dear Lukose, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The real estate business requires exceptional knowledge and skills. Theo and Ben are a benchmark for real estate agents. Thank you for assisting my wife and I secure the right property.

Proud · 29 October 2022

Agent replied · 29 October 2023

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had the pleasure of working with Luke! He helped us swiftly find a house that met all of our needs and was perfectly within our budget! Very friendly and efficient service.

Samiran · 29 October 2022

Agent replied · 29 October 2023

Dear Samiran, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Horrible experience. We rented a house with them, they were not at all useful during the rental and also once left the house. When we entered in the house the shower wasn't working and there was a stain on the wall in the kitchen after several mail and phone calls they "fixed" the shower after 3 months. After fixed the shower started dripping in the kitchen,staining the whole wall, ovviusly wasn't a new problem. We reported this problem for a year and nobody fix it, when we left the house that problem was still there. After that we had more problems. Now my partner and I are still waiting to collect the deposit after a month that we left the property. After all of that, they want to charge us with an incredible amount of money for cleanig, when i personally cleaned everything. As I can see from the previous reviews also other person reported the same thing. They do not bother to give you any news even after solicitations. Absolutely not recommended.

Sofia · 1 December 2018

5/5

Google

The staff at this branch of Leaders are amazing they go above and beyond for all my queries regarding my rental property. I will be recommending this branch of Leaders to all my family and friends the staff are trustworthy and honest and a pleasure to deal with..

Benjamin · 1 December 2018

Agent replied

HI Benjamin, we are so happy to read such a great review about Leaders Nottingham, we're delighted to hear the staff have gone above and beyond for you wherever necessary and are pleased they have been able to provide you with such a positive experience. We will relay these comments onto the team, thank you for this recommendation as well as your review. Kind Regards, Leaders

1/5

Google

If you want a company to manage your rental property I suggest you look elsewhere for a more professional company. I would rather a company be honest and admit they haven’t organised something they were supposed to, rather than to tell lies about it. Very unprofessional.

Jayne · 1 December 2019

Agent replied

Hi Jayne, we're really sorry to hear that you have been unhappy with the service you have received from us here at Leaders. We recognise that Landlords employ a managing agent to provide them peace of mind for their letting property and regret that we haven't been able to do this for you on this occasion. We're concerned by your comments and would like to get more details about your experience, if you are happy to do so then please reach out to us at your earliest convenience on 01344758596 to give us a better understanding of what went wrong, where possible we will try and improve your experience with us wherever possible. Kind Regards, Leaders

5/5

Google

I had an issue with my boiler last week and I called up my Property Manager, Abbie, who was more than helpful. She sent out one of the contractors within 2 hours, who was very easy on the eyes too! :)

Sally · 1 May 2021

Agent replied

Dear Sally Wendell, Thank you for the great review of our Leaders Estate Agents Nottingham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

I was in desperate need to find a room to rent, lucky a well spoken man named “Tre” accompanied me on the phone. He found me the ideal place to rent in the area of my choice. 10/10 experience!

David · 15 September 2021

Agent replied · 29 October 2023

Dear David Olla, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

THE BEST LETTING AGENT OUT THERE! I had a pleasure of dealing with Klaudia and Jamiel, Klaudia listed my property and within 24 hours Jamiel had secured me some new tenants! I will definitely be returning when i purchase another property. Thanks guys!

Sophia · 1 October 2020

Agent replied

Hi Sophia Lotus, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Perfect service in every way and always friendly advice and services

Steven · 13 July 2025

5/5

Google

Luke, Dontae and Tre have been amazing throughout the whole process, made it very easy and answered any questions i had about the property, very friendly and lovely staff :)

Daniela · 29 October 2022

Agent replied · 29 October 2023

Dear Daniela, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders agents are professional and helpful especially Connor P and team I will be happy to recommend them to any landlords. Also the paper work were easy and clean.

Manu · 1 December 2019

5/5

Google

Exceptional letting agent services. Smart,professional, time conscious and friendly.

Joel · 28 April 2024

Agent replied · 26 August 2024

Dear Joel Mprah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Tom and Theo are very polite, Professional and swift. They do what they can to help and are easy to contact when needed.

Jacqueline · 1 June 2023

Agent replied · 29 October 2023

Dear Jacqueline Ekaeteh-brown Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Right from first walking through the office door to make enquires about letting my apartment, I felt I was in the right place, amongst the right people. A very professional attitude from all the staff and the excellent communication has made me feel like I made the right choice.

Shaun · 2 December 2015

Agent replied

Hi Shaun, we're so pleased we left such a great impression with you. We strive to provide a professional service to all of our customers. We will be sure to pass your wonderful feedback to the team.

5/5

Google

Josh approach is fantastic and the reception is so warm.

Oluwabukola · 13 July 2025

5/5

Google

Very friendly and efficient, one of the few agencies that helped a find a pet friendly property. Whole process was quite streamlined. Connor and Becca were very helpful.

Brianne · 1 December 2019

5/5

Google

Can’t thank the team enough! So professional and polite and were always on the ball. Managed to let my property within 72 hours of me approaching them and was always kept up to date with feedback! Wouldn’t hesitate to use them again!

Justin · 2 August 2020

Agent replied

Hi Justin Windsor! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Nottingham

5/5

Google

GREAT SERVICE. Connor came out to my property got me more rent then what I was expecting and secured me a tenant within a week, can’t thank the guys enough as my property was on with another agent for 6 MONTHS EMPTY!!!

Sonia · 3 July 2020

Agent replied

Hi Sonia Turner, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Nottingham

5/5

Google

Very helpful and professional way of dealing with customers.Quite promising.Mr Rory has solved our problem of finding a good house in Nottigham .I recommend everyone to find their dream houses through Leaders estate agents ...👍 …

Farhat · 29 October 2021

Agent replied · 29 October 2023

Dear Farhat Farhat, Thank you for the great review of our Leaders Estate Agents Nottingham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Great assistance by Josh during my viewing. Good one!

Prem · 13 July 2025

5/5

Google

Josh did a very nice job with the viewing

Margaret · 13 July 2025

5/5

Google

Dontae helped me in renting a property in the area i was inerested in.He was very patient in understanding my needs and helped me get a right fit

Sandeep · 29 October 2022

Agent replied · 29 October 2023

Dear Sandeep, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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