Trusted Agent profile Β· Arnold

HoldenCopley Nottingham reviews in Arnold

β˜…β˜…β˜…β˜…β˜… Excellent

1,872 reviews across 3 platforms

26 High Street, Arnold, NG5 7DZ

HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,872 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.

Google logo

4.7 / 5

1,041

Reviews on Google

This office

Facebook logo

4.6 / 5

139

Reviews on Facebook

This office

Trustpilot logo

692

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Google

Really have great experience with Holden Copley. Special like to mention Emma and Steve.they fully cooperate and guide in whole buying process. Thanks Holden Copley

Faisal Β· 1 October 2021

5/5

Google

Would highly recommend HoldenCopley. The team have been terrific, from the very first phone call, right through to completion they have all been fantastic. A very professional and friendly service and thank you for making our move as smooth as possible.

Wendy Β· 1 October 2021

Agent replied Β· 1 October 2023

Hi Wendy. Wow, thank you for taking the time to leave us a great review. We are pleased you were happy with our service!

5/5

Facebook

Holden Copley were fantastic when selling our house. The ladies in the office are all so lovely and professional, nothing was too much trouble and they kept us updated at every step. Would definitely recommend

Rebecca Β· 23 March 2018

1/5

Trustpilot

Absolute waste of time

Absolute waste of time. No responses to emails, the guy showing the house never follows up with the (basic) questions we asked at the viewing, then when we call them turns out the house is sold. They didn't work well for neither seller or buyer, as they ignored a bidding buyer. I would not recommend dealing with this broker.

Marcin Β· 18 May 2023

5/5

Trustpilot

Professional and very friendly team

Professional and very friendly team. Get things done quickly!

Tasnima Β· 1 July 2024

Agent replied Β· 24 August 2024

thank you for the review!

5/5

Trustpilot

Best Estate agency in Nottingham and…

Best Estate agency in Nottingham and surrounding area

Muhammad Β· 12 July 2024

Agent replied Β· 24 August 2024

Thank you for the review!

5/5

Google

Kept up to date with letting staff chloe especially extremely helpful.second time using them now would not go anywhere else for sales or letting so proffesioal and approachable

Theresa Β· 4 April 2023

Agent replied Β· 1 October 2023

Thank you for taking the time to review your experience, very much appreciated.

5/5

Google

Just exchanged contracts today!! Holden Copley have been fab from start to finish. My house got put on the market very quickly. Professional photographer, fabulous article about my house. All the way through the sale I had very good communication with holden Copley. Always emailed weekly To let me know the progression. Got onto the solicitors when we had problems with them. Overall 10/10 service. Thank you very much πŸ™‚πŸ™‚PositiveResponsiveness, Quality, Professionalism, Value

Lindsey Β· 28 August 2021

5/5

Google

I would reccomend holden copley in Arnold with out a doubt, from the very beginning they were proffesional not pushy and highly competitive. They kept us updated at all times and were very approachable with issues or concerns, there were 2 people at the branch that stood out for me lottie and emma they looked after us from start to finish, my move wasent straight forward yet they went the extra mile to help and support us in a very stressfull time..... if your thinking of moving then make holden copley arnold your 1st choice .....

Gary Β· 2 October 2019

1/5

Google

Awful service unprofessional staff after contacting them Wed 6th to arrange to view a property on Seaton Way Mapperly I was told Friday 7th after 3 then Sat and then Sunday I was sent an email by Ellie and had previously been informed that the vendor was in a chain so not ready to move quickly. I was then informed that the vendor had actually bought a 4 bed house off themselves with cash and that actually she had accepted an offer on Wednesday on her Seaton Way Mapperly property that I had arranged to view. So why waste my time by not informing me an offer had been accepted on Wed 6th ? And why continue to view a property thats accepted an offer. I intend to complain and make enquiries regards all sales that have been made with regards to this property and the one she has bought for cash !

Deb Β· 2 October 2019

1/5

Google

i found the whole experience of my sale with copley to be quite poor in many areas from over pricing by a large margin and then keep reducing tactics until it as sold" but hey at least this makes sure that they get the job." i had error after error from start to finish in many areas to many to list in the ended up taking an offer well below their valuation as i am sure is the case with many of you out there using this company.. will not be using these again in further developments moving forward..

John Β· 2 October 2019

2/5

Google

Initial visit from first agent was great. I found him very professional and knowledgeable. Great photographer and the photos were great... then my experience changed. Had a different estate agent for every viewing, one was even late, arrived after I had showed the prospective buyers around. They don’t have mobile phones, so you have to go through a switch board to get hold of someone. Most calls get redirected to the Hucknal branch. After voicing my frustration, they tried to rectify the situation and apologised. Who doesn’t have mobile phones in business today? Surely it’s a tool of the trade? Whole process has been very tedious and we don’t feel that we built a relationship with anybody. However, the house is now sold and they also managed to sell our buyers home.....so good commission all round I suppose.

Kim Β· 2 October 2019

5/5

Google

Just fabulous. House sold in 1 day....the communication was second to none...from the opening stages with Liberty...who always remembered what was happening in the process and didnt have to be prompted...what a friendly and personal experience, to Emma at the final stages who was quick knowledgeable and so efficient. These people are a credit to Holden Copley. I was recommended to this company when I was going to use the online route. So glad that I didnt! Worth every penny. Thank you all

Di Β· 2 October 2019

5/5

Google

We have just recently sold a property with the Arnold Branch of Holden Copley and cannot thank them enough, from valuing the house, taking photographs and arranging the video for their website we thought they were first class. We were kept informed on a weekly basis how everything was progressing, we never had to worry about a thing and pleased to say it worked out well. Five stars to everyone in the office, you all deserve our thanks, we will certainly recommend you, and if ever the need arises to use you again we know who to call, thank you.

John Β· 2 October 2019

5/5

Trustpilot

Buying first family home!

Holden Copley have so far made the experience of buying our first home together as straight forward as possible, and have been very helpful in providing information and keeping up updated!

Amy Β· 2 December 2024

5/5

Trustpilot

I have a rental property that Holden…

I have a rental property that Holden Copley manage for me and I have been very satisfied with the service that they provide. Lexy Joseph and everyone else I have dealt with at the Arnold office have always been very polite and professional dealing with matters that have arisen, I would happily recommend them to others.Robert kirk.

Robert Β· 26 June 2023

5/5

Trustpilot

Excellent service throughout the…

Excellent service throughout the process and the staff have been very helpful and efficient.

Jay Β· 14 March 2024

Agent replied Β· 24 August 2024

Thank you Jay :)

5/5

Trustpilot

Chloe was extremely helpful

Chloe was extremely helpful, professional and friendly. Thoroughly recommend.

TJ Β· 23 June 2023

5/5

Google

Holden & Copley have been great. Through a particularly difficult sale they kept me updated and made the process as painless as possible. Couldn't be more grateful for the support offered.

Lauren Β· 5 December 2022

Agent replied Β· 1 October 2023

Hi Lauren, that is great to hear! Thank you so much

4/5

Google

Have been with Holden Copley for almost 10 years as a tenant. Definitely the best letting Agency we have experienced. Great team. Quick response to maintenance issues. Friendly staff

Gemma Β· 3 February 2023

Agent replied Β· 1 October 2023

Thank you Gemma!

5/5

Google

We were very impressed by the service provided by Holden Copley and in particular Cheryl who was very helpful and kept us informed regarding the progress of our sale from beginning to end.

Banana Β· 2 October 2018

1/5

Facebook

Terrible customer service we chased them most of the time for updates. No one seemed to know what was happening. No reassurance no updates and no one cares. Glad it's over and we are moved wouldn't recommend them and certainly wouldn't use them again.

Sharon Β· 16 October 2020

Agent replied Β· 8 June 2023

I have just received a call from Steve Holden re Holden Copley relating to my review. I have to say firstly I appreciated that at least my comments were acknowledged. Secondly they didn't make excuses and listened to my feedback. I'm thankful for that.

5/5

Google

The team at Holden Copley Lettings were great from organising the initial viewing to moving into the property. Their communication was excellent and I would definitely recommend them to other renters!

HB Β· 2 October 2019

5/5

Trustpilot

Good Customer Service

They are very diligent and very professional

O Β· 11 July 2024

Agent replied Β· 24 August 2024

Thank you!

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Questions about HoldenCopley Nottingham

Has HoldenCopley Nottingham won any awards?

Yes. HoldenCopley Nottingham won Platinum in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. HoldenCopley Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Arnold.

What do you need help with?

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