Trusted Agent profile · Arnold
★★★★★
1,872 reviews across 3 platforms
26 High Street, Arnold, NG5 7DZ
HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,872 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.
1,041
Reviews on Google
This office
139
Reviews on Facebook
This office
692
Reviews on Trustpilot
This office
Tell us what you need and we'll put you in touch. HoldenCopley Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Arnold.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
1/5
GoogleNot great, asked to view a property for my elderly mother, not heard back from them, even if its to say the property has had an offer accepted on it.
Hi Michelle, really sorry to hear this, please feel free to email me directly steven@holdencopley.co.uk as I'd love the opportunity to help your Mother find a property.
1/5
GoogleThe start of the process was fantastic, the house valuation - VERY professional, the photos & Vid taken all very impressive.... house sold within days ! Perfect. The moment the house sale was confirmed, it have been extremely disappointing. I was railroaded into using there 'there preferred solicitor' - someone you can never get hold of.... each hiding behind each other... the process has become very frustrating and disappointing. From my experience - seek your own solicitor, as it is clear this arrangement is compromised & floored. I hope that the end of this process improves & concludes in the same way it started.
4/5
GoogleVery professional. Been an absolute pleasure to deal with, with updates every few days on the progression of the sale. The only negative is the field based sales team. Very rushed and one particular young lad, actually rude. On the second viewing on the property I had an appointment at a specific time, to which I arrived on time. Only to be greeted with ‘your going to have to be quick, I finish at 5’. We’re not talking a few quid, it’s hundreds of thousands of pounds. I’m a sales manager so I just ignored it, but this approach and even this type of comment could well put off prospective buyers. When asking questions about the property, there was too many ‘I don’t knows’. This is either because they are not provided with adequate information prior, or they don’t utilise the information. Other then that, everything else is spot on. Dawn, the mortgage advisor based in house is brilliant! I have a lot of time for her and the valuable advice she’s given me.
5/5
GoogleI have never sold a property before and was a little apprehensive about doing it. Holden and Copley staff were extremely helpful from start to finish and always available if I had a question making the process easy. I couldn't recommend them highly enough. Thanks again all involved.
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
5/5
GoogleWe had two house viewings with Josh S. today and were very pleased. Josh answered all our questions and very kindly also suggested a few other properties in the area which hope to request viewings for.
Hi Treshi, we are so happy to hear that! Thank you for the review.
5/5
FacebookCouldn't praise this company enough. Just completed our sale and Holden Copley are actually the estate agent for the property we are buying. So much more professional than the people we sold with. Sheryl was absolutel fantastic.
5/5
GoogleThe lettings team at HC were very professional and provided an exceptional service. From the initial consultation with Luke, who was very informative and helpful, and the management of the tenant application process by Layla, who was very responsive and professional, all good!
Hi Norman, we are glad that we could help and provide a great service! Thank you so much for the review.
5/5
TrustpilotFantastic service
Fantastic service. Were supportive during the buying process, and were clear and transparent every step of the way.
Thank you for the review!
5/5
TrustpilotUsed Holden Copley to sell my house in…
Used Holden Copley to sell my house in Chesterfield.
5/5
TrustpilotHighly recommend
The whole process has been extremely quick and efficient! We were kept well informed and everyone was lovely!
That's great, thank you!
5/5
GoogleFrom the start of our sale journey, every member of the Holden Copley team were very professional, friendly and informative.
Hi June, that is great to hear! Thank you so much.
5/5
TrustpilotShe is friendly and courteous
She is friendly and courteous. She comes prepared with the information of the property, which not every agent was able to do. Wish her the best.
Thank you so much
5/5
GoogleExceptional service from our local Holden Copley Estate Agents. A professional team process from start to finish. Photos taken on Monday, property live for sale digitally on Wednesday, house sold on Friday. A phenomenal result supported with great communication & advice throughout. Can't recommend these guys enough.
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
5/5
GoogleGreat service from start to finish. Pleasant and professional staff, kept us informed and at ease throughout the sale process. I would highly recomment this branch and would definitely use their service in the future.
Hi Iga, thank you so much for leaving us a great review and recommendation!
5/5
TrustpilotVery professional and the staff were…
Very professional and the staff were out of this world,especially Josie
5/5
TrustpilotReal Professionals.
Having just sold a property thro HoldenCopley I am very impressed with their professionalism from the valuation to the handover, the team worked very hard to finalise a quick sale. Very pleased.
5/5
GoogleI dealt with Holden Copley recently as a buyer. They were very friendly and kept me fully up to date with the progress of the sale. Looking forward to getting the keys from them later today! :)
5/5
GoogleI’m looking to buy a house soon so went into HoldenCopley to get some information on the buying process, I cannot stress enough how friendly and helpful all the staff were. I am definitely going to buy through these and would recommend everyone to do the same. Thank you!
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
5/5
GoogleVery professional service - always kept informed from start to completion. Excellent communication and always quick to respond to/resolve any queries. As a seller I wouldn't hesitate to recommend Holden Copley. Thank you.
5/5
GoogleHolden Copley were outstanding in selling my property....from the office staff, the accompanied viewers through to the sales progresser Sheryl... they were all friendly, efficient and very professional! Thank you!
5/5
GoogleHolden Copley are a very friendly team, always happy to help and assist no matter what the circumstances. Ensuring that they make the process as easy and simple as possible, accommodating where possible (for example arranging/holding viewings on your behalf). Even trying to help you find your next home based on your requirements, they make it their personal mission to ensure that you are happy with the service that you are being provided with. Can't recommend them enough!
5/5
TrustpilotHolden and Copley have been managing my…
Holden and Copley have been managing my rental properties for some time now. The Lettings team, led by Luke Wilkins ( Arnold branch) have always been professional, helpful and approachable. Recently, Millie Hastings in particular was very helpful with a complicated new tenancy. It’s always comforting to know that everything is covered as legal recommendations are continually changing.
5/5
TrustpilotJosh been really helpful and explained…
Josh been really helpful and explained everything clearly to me about the property. A real asset to Holden Copley
That is great to hear! Thank you for the review, Stefan.
3/5
GoogleNot good. All the properties I wanted to view online where not on their site. If I was a sellar with a board outside my house I would expect future buyers to be able to see some basic details on line.
Thank you for your feedback. A for sale board is ordered the day a client agrees to go ahead. Sometimes the for sale board is erected before the photography is complete and the property goes live on the internet. I understand if you found this frustrating but a quick call to the office would have confirmed this and we would be able to offer you more information or a viewing. Please feel free to email me steven@holdencopley.co.uk and I’ll be happy to help. Kind regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: HoldenCopley, Arnold won Platinum; HoldenCopley, Long Eaton won Trusted Agent; HoldenCopley, Hucknall won Trusted Agent.
Tell us what you need and we'll put you in touch. HoldenCopley Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Arnold.
