Trusted Agent profile · Arnold

HoldenCopley Nottingham reviews in Arnold

★★★★★ Excellent

1,870 reviews across 3 platforms

26 High Street, Arnold, NG5 7DZ

HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,870 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.

Google logo

4.7 / 5

1,041

Reviews on Google

This office

Facebook logo

4.6 / 5

137

Reviews on Facebook

This office

Trustpilot logo

692

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

1/5

Trustpilot

Buyers Beware,,,,,,,

Buyers Beware,,,,,,,I was hopping for a fair and respectful (professional) experience from Holden Copley as a buyer. However, my experience was opposite. First Property I made an offer which exceeded the guide price over 16.5k and Holden Copley turned it into a semi auction kept coming back and asking for more and using the Vendor as excuse. In the end a good story was told and I was turned down. Few weeks later, another property came along and I made an offer after viewing. Guess what same tactics was deployed. I was Told to wait for few days, after which another story blaming it on vender came up and after dates after dates, I made them aware that they can remove me from the bidding list.. as I felt I was indirectly being pushed into buying property overpriced. If you want to run an auction is best you do so than to indirectly inflate the value of a property for your gains.

Mr · 17 March 2022

5/5

Trustpilot

Outstanding Communication

The constant communication has been outstanding. Extremely polite and very pleasant disposition. Very efficient service Thank you

Jane · 6 August 2024

Agent replied · 22 October 2024

Thank you very much!

5/5

Google

Holden Copley were very efficient in the sale of my house. Lovely photos were taken of my house including the 360° tour. Yasmin was also very helpful in organising viewings and any questions I had. Would definitely use again.

Jen · 1 October 2020

5/5

Trustpilot

Holden Copley have been efficient and…

Holden Copley have been efficient and responsive to date as well as professional and friendly. I appreciate the attentiveness and high service they have provided.

Tabassoom · 28 February 2024

Agent replied · 30 March 2024

Thank you for the review!

5/5

Google

The staff are so helpful especially Lizzie the viewing agent, she is very knowledgeable and easy to talk to. Thank you soo much for all your help

Awadh · 1 October 2022

5/5

Google

Very pleased with service and support from the team. Jack Best has been extremely helpful in assisting me to complete the sale of my late friend's property.

Vera · 1 October 2022

5/5

Google

Chantice has been very helpful & responsive, would recommend using Holden & Copley if you are purchasing your first property, everything was very clear and beginner friendly.

D · 1 October 2022

5/5

Trustpilot

Great communication and nice to deal with

Great communication, nice to deal with, have used three times now and would definitely use again.

Richard · 13 August 2024

Agent replied · 22 October 2024

Thank you for your continued business!

5/5

Google

I ve meet not for the first time, Mr Josh Stoffel and he proved a high standard in information providing as always, thankfully I will be able to follow his professional advice! keep him forever within your fantastic team guys, lovely professional!

Ciprian · 5 November 2022

Agent replied · 1 October 2023

Thank you so much!

4/5

Trustpilot

Get some great service and some less so. Overall, I'm happy enough though

Sometimes got a little frustrated with communication, but I've had a few great interactions too - especially with Josie. She has been great at responding, very clear and helpful. I've been through the purchasing process twice as the first house fell through, and Melissa (who helped with the first house) and Josie have made the process really easy by keeping me up-to-date and touching base between news.

Kwai-Lin · 22 June 2023

5/5

Trustpilot

Melissa Denton was so fantastic

Melissa Denton was so fantastic. Her role in the company gave her access to more information. Invaluable. Thank you

Christina · 21 June 2023

5/5

Trustpilot

Very professional

Very professional, good advice, and prompt service.Holden Copley genuinely wanted to re-tenant our property with the minimum downtime and made sufficient advance arrangements to achieve this.

Richard · 31 January 2024

Agent replied · 30 March 2024

Hi Richard, thank you for the great feedback.

5/5

Trustpilot

House purchase

We’ve just purchased a house through Holden Copley’s Long Eaton branch and have had a great experience. Sheryl Kept us updated throughout the process and always answered our questions quickly.

Rebecca · 25 April 2025

5/5

Google

We used HC to find tenants for us. Great service from start to finish. Friendly, professional and efficient. What more do you want?

Lindsay · 30 March 2024

Agent replied · 27 August 2024

Hi Lindsay, that is great to hear! Thank you

5/5

Google

I’ve just purchased my first home through Holden Copley and they’ve been brilliant, walking me through every step of the way. From preparing me for the process to having a brilliant sales progression contact to chase things up along the chain. It was good to have that reassurance of knowing what was happening with the sale for all, especially as a first time buyer. Their communication was excellent. I would only use this estate agent in the future and will recommend them to others.PositiveResponsiveness, Quality, Professionalism

Liz · 9 January 2022

5/5

Trustpilot

Josh at Holden Copley

Just done a viewing with Josh who was really helpful, professional and answered all of our questions. Would highly recommend this company! Thanks again - Wayne & Georgia!

Wayne · 5 December 2023

Agent replied · 30 December 2023

Thank you so much for the recommendation!

5/5

Google

We had 2 other Estate Agents out to value an inherited property before Holden Copley. Holden Copley valued the house at about 22% higher than the previous agents (a significant figure), so we went with them. We had multiple viewings and an asking price offer within days. Well worth it.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 9 January 2021

Agent replied · 1 October 2023

Hi Chris, thank you for your 5* star review! We are so pleased you were happy with our services. Hope to see you again soon, HC

5/5

Google

Steve and his Team have looked after my rental property for 2 years and now the sale of my house. They have been incredible throughout and cannot recommend them enough for both rental, buying and selling.

John · 4 May 2023

Agent replied · 1 October 2023

Thank you, John, really appreciate the review. All the best for the future.

5/5

Trustpilot

We have always had a positive…

We have always had a positive experience with holden copley and everyone who has contacted us

Kim · 29 July 2024

Agent replied · 24 August 2024

That is great to hear, thank you for the review!

5/5

Google

Very Much Thankful to Josh M who shown me properties around Nottingham with lot of time to understand things. Thanks Josh M again for the lift.

Hrishabh · 1 October 2022

5/5

Facebook

Completed the process today the whole team is great especially the Melisa My friend recommended me to them and after completion my application with them I will definitely recommend them Great service

Atif · 14 March 2025

5/5

Google

Sheryl was fantastic the whole way through the purchase of our first house. Always on top of things and even chasing our solicitors when needed. Made it a lot easier for us as it was our first home we didn't know a thing!

Hayley · 2 October 2017

5/5

Trustpilot

Smooth change over to new tenants

My first change of tenants with Holden Copley and they managed it very well. Great new people and just a couple of days void.

John · 10 February 2024

Agent replied · 30 March 2024

Thank you for the review

5/5

Trustpilot

Perfect service from start to finish

We used HC to find tenants for us. Great service from start to finish. Friendly, professional and efficient. What more do you want?

Lindsay · 1 March 2024

Agent replied · 24 August 2024

That is great to hear! Thank you

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. HoldenCopley Nottingham won Platinum in The Trusted Agent 2026 awards.

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