Every review we hold for the Arnold office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotBuyers Beware,,,,,,,
Buyers Beware,,,,,,,I was hopping for a fair and respectful (professional) experience from Holden Copley as a buyer. However, my experience was opposite. First Property I made an offer which exceeded the guide price over 16.5k and Holden Copley turned it into a semi auction kept coming back and asking for more and using the Vendor as excuse. In the end a good story was told and I was turned down. Few weeks later, another property came along and I made an offer after viewing. Guess what same tactics was deployed. I was Told to wait for few days, after which another story blaming it on vender came up and after dates after dates, I made them aware that they can remove me from the bidding list.. as I felt I was indirectly being pushed into buying property overpriced. If you want to run an auction is best you do so than to indirectly inflate the value of a property for your gains.
Mr · 17 March 2022
★★★★★ 5/5
TrustpilotOutstanding Communication
The constant communication has been outstanding. Extremely polite and very pleasant disposition. Very efficient service Thank you
Jane · 6 August 2024
Agent replied · 22 October 2024
Thank you very much!
★★★★★ 5/5
GoogleHolden Copley were very efficient in the sale of my house. Lovely photos were taken of my house including the 360° tour. Yasmin was also very helpful in organising viewings and any questions I had. Would definitely use again.
Jen · 1 October 2020
★★★★★ 5/5
TrustpilotHolden Copley have been efficient and…
Holden Copley have been efficient and responsive to date as well as professional and friendly. I appreciate the attentiveness and high service they have provided.
Tabassoom · 28 February 2024
Agent replied · 30 March 2024
Thank you for the review!
★★★★★ 5/5
GoogleThe staff are so helpful especially Lizzie the viewing agent, she is very knowledgeable and easy to talk to. Thank you soo much for all your help
Awadh · 1 October 2022
★★★★★ 5/5
GoogleVery pleased with service and support from the team. Jack Best has been extremely helpful in assisting me to complete the sale of my late friend's property.
Vera · 1 October 2022
★★★★★ 5/5
GoogleChantice has been very helpful & responsive, would recommend using Holden & Copley if you are purchasing your first property, everything was very clear and beginner friendly.
D · 1 October 2022
★★★★★ 5/5
TrustpilotGreat communication and nice to deal with
Great communication, nice to deal with, have used three times now and would definitely use again.
Richard · 13 August 2024
Agent replied · 22 October 2024
Thank you for your continued business!
★★★★★ 5/5
GoogleI ve meet not for the first time, Mr Josh Stoffel and he proved a high standard in information providing as always, thankfully I will be able to follow his professional advice! keep him forever within your fantastic team guys, lovely professional!
Ciprian · 5 November 2022
Agent replied · 1 October 2023
Thank you so much!
★★★★★ 4/5
TrustpilotGet some great service and some less so. Overall, I'm happy enough though
Sometimes got a little frustrated with communication, but I've had a few great interactions too - especially with Josie. She has been great at responding, very clear and helpful. I've been through the purchasing process twice as the first house fell through, and Melissa (who helped with the first house) and Josie have made the process really easy by keeping me up-to-date and touching base between news.
Kwai-Lin · 22 June 2023
★★★★★ 5/5
TrustpilotMelissa Denton was so fantastic
Melissa Denton was so fantastic. Her role in the company gave her access to more information. Invaluable. Thank you
Christina · 21 June 2023
★★★★★ 5/5
TrustpilotVery professional
Very professional, good advice, and prompt service.Holden Copley genuinely wanted to re-tenant our property with the minimum downtime and made sufficient advance arrangements to achieve this.
Richard · 31 January 2024
Agent replied · 30 March 2024
Hi Richard, thank you for the great feedback.
★★★★★ 5/5
TrustpilotHouse purchase
We’ve just purchased a house through Holden Copley’s Long Eaton branch and have had a great experience. Sheryl Kept us updated throughout the process and always answered our questions quickly.
Rebecca · 25 April 2025
★★★★★ 5/5
GoogleWe used HC to find tenants for us. Great service from start to finish. Friendly, professional and efficient. What more do you want?
Lindsay · 30 March 2024
Agent replied · 27 August 2024
Hi Lindsay, that is great to hear! Thank you
★★★★★ 5/5
GoogleI’ve just purchased my first home through Holden Copley and they’ve been brilliant, walking me through every step of the way. From preparing me for the process to having a brilliant sales progression contact to chase things up along the chain. It was good to have that reassurance of knowing what was happening with the sale for all, especially as a first time buyer. Their communication was excellent. I would only use this estate agent in the future and will recommend them to others.PositiveResponsiveness, Quality, Professionalism
Liz · 9 January 2022
★★★★★ 5/5
TrustpilotJosh at Holden Copley
Just done a viewing with Josh who was really helpful, professional and answered all of our questions. Would highly recommend this company! Thanks again - Wayne & Georgia!
Wayne · 5 December 2023
Agent replied · 30 December 2023
Thank you so much for the recommendation!
★★★★★ 5/5
GoogleWe had 2 other Estate Agents out to value an inherited property before Holden Copley. Holden Copley valued the house at about 22% higher than the previous agents (a significant figure), so we went with them. We had multiple viewings and an asking price offer within days. Well worth it.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 9 January 2021
Agent replied · 1 October 2023
Hi Chris, thank you for your 5* star review! We are so pleased you were happy with our services. Hope to see you again soon, HC
★★★★★ 5/5
GoogleSteve and his Team have looked after my rental property for 2 years and now the sale of my house.
They have been incredible throughout and cannot recommend them enough for both rental, buying and selling.
John · 4 May 2023
Agent replied · 1 October 2023
Thank you, John, really appreciate the review. All the best for the future.
★★★★★ 5/5
TrustpilotWe have always had a positive…
We have always had a positive experience with holden copley and everyone who has contacted us
Kim · 29 July 2024
Agent replied · 24 August 2024
That is great to hear, thank you for the review!
★★★★★ 5/5
GoogleVery Much Thankful to Josh M who shown me properties around Nottingham with lot of time to understand things.
Thanks Josh M again for the lift.
Hrishabh · 1 October 2022
★★★★★ 5/5
FacebookCompleted the process today the whole team is great especially the Melisa
My friend recommended me to them and after completion my application with them I will definitely recommend them
Great service
Atif · 14 March 2025
★★★★★ 5/5
GoogleSheryl was fantastic the whole way through the purchase of our first house. Always on top of things and even chasing our solicitors when needed. Made it a lot easier for us as it was our first home we didn't know a thing!
Hayley · 2 October 2017
★★★★★ 5/5
TrustpilotSmooth change over to new tenants
My first change of tenants with Holden Copley and they managed it very well. Great new people and just a couple of days void.
John · 10 February 2024
Agent replied · 30 March 2024
Thank you for the review
★★★★★ 5/5
TrustpilotPerfect service from start to finish
We used HC to find tenants for us. Great service from start to finish. Friendly, professional and efficient. What more do you want?
Lindsay · 1 March 2024
Agent replied · 24 August 2024
That is great to hear! Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.