Every review we hold for the Arnold office, from every platform, shown as written. First names only.
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5/5
TrustpilotGreat Service every time
We have a couple of rentals with Holden Copley and deal with Jack the property Manager a great deal. We have found him to be very supportive of us, easy to get hold of and he is always willing to resolve problems. He also accompanied us when we needed to complete some work on one of our rentals. Would highly recommend both Jack and Holden Copley Thank you for great service
Graham Β· 23 June 2023
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5/5
TrustpilotFantastic!
We recently sold our house through HoldenCopley and had amazing service from start to finish! From the Tom who did our valuation, Lauren the photographer, Chelsea in the admin team and Sheryl who progressed our sale, everyone was so friendly and helpful. The marketing was second to none and really showcased our home in the best light possible. If we ever decide to move again, we know who weβll be using!
Amanda Β· 20 June 2023
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5/5
GoogleWhat can I SAY, what a top company Mr Matt Copley and all his staff
at Arnold and Hucknall { esp: Ms: Georgia Campion at Hucknall branch} SOLD my house at Nuthall, not months but weeks, top firm will use again and again, thank you all and kind regard to all the Holdencopley team.
Kuki Β· 1 October 2021
Agent replied Β· 1 October 2023
Hi Kuki, thank you so much for a great review! We hope to see you again soon, HC
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5/5
GoogleThank you very much to all of the team At HoldenCopley in West Bridgford for a very efficient, quick, quality and competent service to sell our house.
Every member of the team I dealt with was friendly, competent and had a βcan-doβ approach. Their fees are very competitive and value for money. ππΌπ β¦
Jag Β· 1 October 2021
Agent replied Β· 1 October 2023
Hi Jag, thank you so much for a great review! We really appreciate it π
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5/5
TrustpilotStunning Professional Service........
We expected the sale of what has been the families home for a lifetime to be a difficult process, but HoldenCopley have made it trouble free and straight forward. From the valuation, photos, and presentation of the details, to the arrangements for the many viewings and the advice over which offers to choose, we have been impressed by the organisation and efficiency of the team from the Long Eaton office. Just 4 weeks from their visit to value the cottage until it was sold subject to contract. Very impressive!A big thank you to all the staff. We have no hesitation in recommending HoldenCopley to any prospective seller.
Philip Β· 2 August 2022
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5/5
FacebookHave been brilliant throughout the whole process of purchasing my property. Special mention for Karen, Esta and Laura who have been great.
Ahmed Β· 2 July 2024
Agent replied Β· 23 May 2026
Thank you Ahmed!
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5/5
TrustpilotViewing experience was really good
Viewing experience was really good, we was greeted with a warm helpful and enthusiastic Nicholas, who answered all our question's
Peter Β· 5 August 2024
Agent replied Β· 24 August 2024
Thank you Petere
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5/5
GoogleWe would like to say a massive thank you to Holden Copley, they are extremely pro active. We had 2 viewings and 2 offers!!! They are a brilliant team and always keep you updated on how your sale is going. Highly recommend and would use them again.
Emma Β· 2 October 2018
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5/5
GoogleExcellent service from start to finish. Holden Copley kept us regularly updated and ensured that the stress was taken from selling our property. We would definitely recommend them to anyone looking to sell or buy property in the Nottingham area. Special thanks to Emma, Georgia and Sheryl.
Kiri Β· 2 October 2018
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5/5
GoogleMy sale and purchase was exceptionally complicated but HoldenCopley helped me every step of the way. They kept me informed of progress and helped me with complicated paperwork and were very supportive. Can't thank them enough (especially Sheryl Parker). Many thanks to you all and happy New Year
Natalie Β· 2 October 2017
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5/5
GoogleHolden Copley were incredibly helpful when we bought a property with them, they offered a professional yet friendly and personal service. We dealt with quite a few different staff members and it was clear that they all held the same customer service values, would definitely use them again.
Katie Β· 2 October 2017
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5/5
TrustpilotExcellent help finding a tenant for myβ¦
Excellent help finding a tenant for my property. I wouldn't go to anyone else after experiencing the customer service given by Holden Copely
John Β· 7 June 2024
Agent replied Β· 24 August 2024
Thank you John for a great review!
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1/5
GoogleI would not recommend this company to anyone. They are unprofessional, have high fees, and communication is terrible. I have had to call them multiple times to get updates on my case, and each time I am given a different story.
Vatafu Β· 4 April 2023
Agent replied Β· 1 October 2023
Thank you for taking the time to feedback on your experience. I'm really sorry to hear that we did not meet the high standards we expect to deliver. I'd like the opportunity to discuss things further, please email me drectly steven@holdencopley.co.uk
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5/5
GoogleThank you to all at Holden Copley Arnold and a special thanks to Georgia and Sheryl for helping my father purchase his home and insuring a very smooth transaction even during a pandemic. I highly recommend and wouldn't hesitate to use again
Ayni Β· 1 October 2020
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5/5
GoogleFantastic service from start to finish. We had a rollercoaster ride in our house move journey, but the team at HoldenCopley were friendly, informative, professional and incredibly helpful throughout - there were several key times where they went the extra mile to ensure we moved successfully - a company you can really trust to do right by you!
James Β· 1 October 2020
Agent replied Β· 1 October 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
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5/5
GoogleExcellent service from across the team at Holden Copley. Thank you in particular to Melissa for her excellent communication, prompt actions and personable manner in getting the sale over the line.
Nicola Β· 25 December 2023
Agent replied Β· 27 August 2024
Hi Nicola, thank you so much!
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5/5
FacebookJasmine L in particular has been really supportive throughout the whole process of sale and purchase. Nothing was too much trouble and consistently kept in touch throughout the process. Everything from start to finish was really open and transparent and would definitely recommend.
Christine Β· 16 December 2024
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5/5
TrustpilotVery professional
Very professional, friendly and helpful. Good communication every step of the way.
Anthony Β· 5 December 2025
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5/5
FacebookThey are very friendly professional people providing quick response. I am very happy with them.
Petar Β· 15 October 2024
Agent replied Β· 23 May 2026
Thank you Petar!
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5/5
TrustpilotFriendly cheerful service
Eleanor has been easy to contact and very helpful in finding me the right property. Friendly and cheerful service the whole way
Lucy Β· 22 June 2023
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5/5
TrustpilotFriendly cheerful service
Eleanor has been easy to contact and very helpful in finding me the right property. Friendly and cheerful service the whole way
Lucy Β· 22 June 2023
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4/5
TrustpilotNew member to the team Milly
Milly has taken on the role of monitoring a rental property that I own.As a new member of the Holden & Copley team she will be an asset to them.She was friendly and supportive with a problem I had regarding the property.I have used them to sell property for me in the past and have no problem at all at the way they carried out the task.Would highly recommend them
Patricia Β· 20 June 2023
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5/5
TrustpilotWe bought our first house through theβ¦
We bought our first house through the Arnold branch and were very impressed by how we were kept in the loop every step of the way and with the professionalism of the team. Chloe in the sales team in particular was great as she sent us lots of properties for potential viewings and seemed to work hard for us to make the purchase as fast and as smooth as possible.
David Β· 20 June 2023
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5/5
GoogleI have just purchased a house through Holden and Copley. I dealt with Jack who could not of been more helpful at keeping me informed and always getting back to me. I would highly recommend their professionalism.
Mitch Β· 1 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.