5/5
GoogleI have just purchased a house through Holden and Copley. I dealt with Jack who could not of been more helpful at keeping me informed and always getting back to me. I would highly recommend their professionalism.
Trusted Agent profile · Arnold
HoldenCopley Nottingham reviews in Arnold
★★★★★
1,872 reviews across 3 platforms
26 High Street, Arnold, NG5 7DZ
HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,872 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.
1,041
Reviews on Google
This office
139
Reviews on Facebook
This office
692
Reviews on Trustpilot
This office
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Tell us what you need and we'll put you in touch. HoldenCopley Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Arnold.
Awards
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
Google5/5
TrustpilotFriendly and reliable team that…
Friendly and reliable team that supported me in the purchase of my first home. Would happily recommend to others - thanks
Agent replied · 24 August 2024
Thank you for the review!
5/5
GoogleI have been speaking to Brooke recently and she has been amazing! Very helpful and informative. She seems like a wonderful asset for Holden Copley. Thank you very much again Brooke for being very helpful to all the queries that I have had.
Agent replied · 1 October 2023
Hi Vimal, that is great to hear! Thank you so much for the positive feedback.
5/5
GoogleThank you to all the staff at Holden Copley for there excellent work in finding us our new home. I would especially like to thank Sheryl for all her hard work and dedication. I10 out of 10 for service, friendliness and hard work. Thanks from Kylie and Dennis.
5/5
GoogleWe have recently purchased a house through holden & Copley which has been very efficient & completed in less 10 weeks from our first viewing. Everything has been plain sailing, they have kept us fully upto speed on the whole process. I would highly recommend them!
5/5
GoogleSelling and purchasing with Holden Copley currently. So far they've been great. Communication has been good and everyone I've spoke with has always been friendly and helpful.
Agent replied · 27 August 2024
Hi Jessica, that is great! Thank you for the feedback.
5/5
TrustpilotAdam walker at the hucknall branch has…
Adam walker at the hucknall branch has been fantastic. He was professional, kind and very knowledgeable. I was very happy with his service.
Agent replied · 24 August 2024
Thank you Ann!
4/5
TrustpilotVery good, communication could be better
Great estate agents, communication could be better at times, but when I mentioned this, they really stepped up
Agent replied · 22 October 2024
Thank you for the feedback Katie!
5/5
GoogleAs a client of this company I can say the customer service is outstanding. Georgia that was my agent was always helpful, responding promptly to my emails. Nothing was too much to ask, any enquiries or questions she provided all the information that I needed.
Agent replied · 1 October 2023
We are so happy to hear this! Thank you so much :)
5/5
TrustpilotFantastic service and support from the…
Fantastic service and support from the whole team. Many thanks to Josie who stays with me till my sale is complete.
2/5
TrustpilotDid not meet our expectations
We used Holden Copley in Arnold following reviews from other people. Unfortunately selling with them did not meet our very basic expectations. Valuation and sales were not a problem but once we sold, which we did quickly, there was very little communication from the sales progressor. We found we had to chase if we wanted an update despite making our position quite clear from the get go (28 day exchange requirement). We eventually reached out to the buyers directly and pushed things forward much faster than using the progressor. Essentially our buyers viewed the house independent of Holden Copley and negotiated with us directly, we then exchanged by pressing our solicitors without HC even knowing….. they emailed the day after exchange to agree when we could exchange to be told we’d already done it the day prior, then zero contact up until and on completion day until after we had completed to ask us to leave a review. All in all we really only needed HC to value and put the house on Rightmove. Everything else we pretty much did ourselves so it turned out to be quite expensive for not a lot, we expected a little more support through the process.
5/5
TrustpilotEsta has been brilliant
Esta has been brilliant, super proactive and happy to help me with my huge list of questions. Would definitely recommend her!
2/5
TrustpilotGood day to all
Good day to all. Holden copley. Hmmm a big company with a diverse portfolio... personally I have used their services on all levels. As a seller.a buyer and a renter.. it seems this company certainly has no morals and is purely motivated by money and profit and only respect ghe clients who ghem deem go have money (buyers sellers,landlords). As a seller grey we're very much on the ball for me. And as a buyer they shown ghe same respect... however as a tenant.as j was jn rented accommodation between such events ig was clear gheir attitude godard tenants and others were far different. For example. I took on a property ghat was in need of certain upgrades which I did with landlords permission and improved it. However now I've left they have not returned my deposit (£1050) and not even bothered yo update or reply to my emails... 35 days now... I obviously have fight on my hands. But got those who are gaining of using them as a tenant. Be wary... I will not be using them again got anything. And ghis is purely based on job I've been treated as a tenant. The landlady breached the agreed contract and towards the end the agent entered ghe property with prospective buyers without even knocking on the door whilst my 12 month old baby girl and wife where jn residence... my partner could of been in shower or changing baby girl.... taking strangers into someone's home without even knocking is unacceptable as a priority despite their other failings.im not an unfair person but I stand up for what is right
4/5
GoogleExcellent service from the team for both selling and buying. A professional service provided by all with regular updates provided. A big thank you to Emma and Sheryl for all the help and guidance to get things moving when needed!!! We would recommend Holden Copley.
5/5
GoogleWhilst buying a property from Holdencopley All the staff could not have done any more, it was like being part of the family, Cheryl was an absolute star and kept me informed all the way from start to finish. Many thanks to all the team. CC
5/5
GoogleVery impressed with Holden Copley from start to finish. Friendly staff, professional and very helpful. Big thanks to Sheryl, Georgia,Heather and any other members of staff who helped with the sale of my mums property and for all your hard work Keep up the good work.
5/5
TrustpilotBeen looking to buy properties recently…
Been looking to buy properties recently and everyone has been helpful to arranged viewings. Baileigh showed us around the property and was very helpful & informative!
Agent replied · 30 March 2024
Thank you Leah :)
5/5
GoogleHave been brilliant throughout the whole process. Special mention for Karen, Esta and Laura who have been great.
Agent replied · 27 August 2024
That is great to hear, thank you.
5/5
FacebookAdam at the hucknall branch has been fantastic. He is professional, kind and very knowledgeable. We are very happy with his service.
Agent replied · 23 May 2026
Thank you Ann!
5/5
GoogleI sold my house with Holden! All staff extremely professional and helpful. The sale didn’t go as smoothly as expected but the sales progression was handled by Mellissa and what can I say her determination and professionalism throughout was incredible! The after sale care was great. I was kept up to date throughout the process! I would highly recommend! Mellissa you deserve a medal! A real credit to Holden Copley! I wouldn’t hesitate to use again!
5/5
TrustpilotI have had an amazing experience with…
I have had an amazing experience with HoldenCopley they were professional and straightforward. They sorted out my mortgage and made sure I was stress free
Agent replied · 24 August 2024
Thank you Emmanuel!
5/5
TrustpilotJodie has been extremely helpful in the…
Jodie has been extremely helpful in the sale of ours and my mum’s house Very friendly and helpful….a real star
5/5
GoogleHad a great viewing with Lucy Burrows! She was friendly and welcoming which made me feel comfortable when viewing the property.
Agent replied · 27 August 2024
Thank you for the kind review!
5/5
GoogleI had Nico round today showing viewings for my house, he was very professional very friendly and a great asset to the Holden Copley team. Highly recommends
Agent replied · 27 August 2024
Hi Wioletta, that is great to hear! Thank you for the recommendation.
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Questions about HoldenCopley Nottingham
Has HoldenCopley Nottingham won any awards?
Yes. HoldenCopley Nottingham won Platinum in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. HoldenCopley Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Arnold.
