Every review we hold for the Arnold office, from every platform, shown as written. First names only.
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5/5
FacebookHoldenCopley Chloe Thorne-Mills top Negotiator there. If you renting your house out, you tell her what you want ie. Long term tenant for 10 years, tenant for 3 years, family, older couple bungalow etc. And she goes finds u the best people for u & your property. Get her to know u & your wants, & it sinks in with her. Same with the tenants, she knows what they want & finds them the best property & best Landlord for them. You want someone in, in 4 weeks, she'll sort it. You'd like them in, in 2 weeks, she will do her best & negotiate for u. Many Letting Agents work just for Landlord. Many biase on side of tenant. Chloe will go what's best for both of u. Happy tenant = Happy Landlord = Happy tenant.
Mick Β· 22 April 2023
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5/5
FacebookThey always responded quickly to enquiries.
Staff were very pleasant to talk to and were efficient in advising us of the best way forward
Denny Β· 24 September 2024
Agent replied Β· 23 May 2026
Thank you Denny!
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5/5
TrustpilotVery professional
Very professional, very efficient and really nice folk to deal with. Have sold properties several times over the years through Holden Copley and they just don't seem to miss a beat. Very impressive, start to finish.
Joseph Β· 12 February 2024
Agent replied Β· 30 March 2024
Thank you for the review!
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5/5
GoogleRecently sold my house with Holden Copley, from start to finish the experience was great. The photos taken of my property were amazing! I found the staff at Holden Copley Arnold branch brilliant, they are very friendly and will do whatever they can to help and make the process easier. 100% recommend Holden Copley.
Rachael Β· 2 October 2018
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5/5
GoogleI cannot recommend Holden&copley enough, the staff are like a little family always helpful and always make you feel number one at all times. If we ever need any help or have any questions they will do their upmost to get us what we need in the quickest time possible. You will not be disappointed.
Ashley Β· 2 October 2017
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5/5
GoogleFrom start to finish I can thoroughly recommend the service provided by Holden Copley. The people at the end of the phone are so helpful and knowledgeable and they go the extra mile for you. It was a really personal service. I loved the way they presented my home in the photos and the rest of the process lived up to the same high standards.
Helen Β· 1 October 2020
Agent replied Β· 1 October 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
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5/5
TrustpilotMoving house thanks to Holden-Copley
Holden-Copley is a professional and caring organisation. Staff are well trained and presented. Always happy to help. A special thanks to Josie Pleister for guiding me through the process
Marion Β· 25 June 2023
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3/5
TrustpilotHouse purchase
The staff doing viewings didn't always have all the information on the property. Office staff have been very helpful, particularly Melissa Denton following up issues regarding my prospective purchase.
Janet Β· 22 June 2023
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5/5
GoogleViewed a house with Daniel Williamson heβs been an informative guide and helped us in viewing the house and provided us with all the necessary information needed. Would highly recommend him and his team π β¦
Raad Β· 30 January 2024
Agent replied Β· 27 August 2024
Hi Raad, that is great to hear! Thank you very much for the feedback.
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5/5
GoogleBrilliant communications, proactive, informative and just a lovely team and company to deal with. I used them for both a sale and purchase and everything was perfect. Excellent service and would definatly use again. Thank you!
Kirsty Β· 30 January 2024
Agent replied Β· 27 August 2024
Hi Kirsty, thank you so much for your kind words and taking the time to share your experience with us. We are thrilled to hear that you found our team brilliant in communications, proactive, and informative. It's always our goal to provide a seamless experience, and we're delighted that we could assist you with both the sale and purchase, resulting in a perfect outcome.
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5/5
GoogleJust had a fantastic viewing with Daniel. He was friendly, welcoming, professional, and answered all of our questions. He let us take our time and we came away very impressed with the property and him! We look forward to hopefully dealing with Holden Copley in regards to this property very soon!
Vikki Β· 5 December 2022
Agent replied Β· 1 October 2023
That is great to hear, thank you for leaving us a review!
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5/5
GoogleJust had a fantastic viewing with Daniel. He was friendly, welcoming, professional, and answered all of our questions. He let us take our time and we came away very impressed with the property and him! We look forward to hopefully dealing with Holden Copley in regards to this property very soon!
Vikki Β· 3 December 2022
Agent replied Β· 29 October 2023
That is great to hear, thank you for leaving us a review!
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5/5
GoogleHolden Copley have been amazing throughout the whole process. We were mainly in contact with Esther and Josie and they have been absolutely incredible throughout the whole process of selling and moving home!
Daniel Β· 30 March 2024
Agent replied Β· 27 August 2024
Hi Daniel, thank you so much for the glowing review!
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4/5
GoogleHave been shown properties by Margo and Joseph. Both incredibly friendly, knowledgeable and personable. Left properties feeling well informed. A professional service provided
N Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you for the review!
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5/5
GoogleVery impressed with the service received from Holden Copley. The staff have all been very friendly and supportive from the valuation, photos to the sales staff. Especially our nominated member Lucy. Keeps us updated and nothing is to much trouble. Very professional.
Judith Β· 1 September 2023
Agent replied Β· 1 October 2023
Hi Judith, Thank you so much for taking the time to share your positive experience with HoldenCopley. Your kind words truly brightened our day, and we're thrilled to hear that you were impressed with the service you received throughout your journey with us.
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5/5
GoogleI was a First Time Buyer and purchased a house listed by HoldenCopley last year. Despite the global pandemic, the team were very friendly and helpful, coordinating between me and the seller and making the whole process very simple. I cannot speak for the selling experience but for those buying a new home I'd certainly recommend HoldenCopleyPositiveResponsiveness, Professionalism
Kevin Β· 9 January 2022
Agent replied Β· 1 October 2023
Hi Kevin, thank you for a great review! We are so pleased to hear that you were happy with our services and we hope to see you again soon. HC
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5/5
TrustpilotHad a great experience with Holdenβ¦
Had a great experience with Holden Copley. Got support from my onboarding to moving to my new home and always had someone to answer or help at anytime.
ENIGA Β· 27 June 2024
Agent replied Β· 24 August 2024
That is great to hear! Thank you
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4/5
TrustpilotGreat service
Great service, arrived before the appointment time and was meet with a smile and a friendly hello, very informative with the knowledge of the property. Answered any of my questions with a positive manner.
Mr Β· 21 February 2024
Agent replied Β· 30 March 2024
Thank you Wayne for the review!
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5/5
TrustpilotMelissa was excellent!
Melissa was excellent. Always kept us informed and updated, returned calls and email messages promptly. Lovely warm and helpful manner. Thanks Melissa for supporting us through this process!
Yvonne Β· 21 June 2023
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5/5
GoogleI'm happy with the service as a tenant; every reported issue has been fixed in the house, and at the end of the tenancy, I received my deposit in full and hassle-free.
Ania Β· 30 March 2024
Agent replied Β· 27 August 2024
Hi Ania, thank you for the review!
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5/5
TrustpilotGood communication
Good communication, always polite and friendly . Sheryl had lots of experience and kept us informed when needed , was always pleasant and got back to us with any queries throughout the sale .
Drue Β· 17 February 2024
Agent replied Β· 30 March 2024
Hi Drue, thank you very much for the review.
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5/5
GoogleI am very happy and satisfied with service given by Arron, he did answer all my queries. Thanks looking forward to seal the property.
Jeena Β· 22 August 2024
Agent replied Β· 22 October 2024
That is great to hear, thank you for the review!
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5/5
FacebookWow.......
There are estates & then thereβs Holden Copley. In my experience they outperform any other local agent by miles & rightly so.
Holden Copley, Arnold have been professional, great at communicating & generally brilliant agents.
My house was sold within 5 days of being marketed, only 3 months from start to finish.
I cannot recommend them highly enough.
Thank you
Narissa Β· 28 April 2021
Agent replied Β· 23 May 2026
Thank you so much for leaving us a great review and recommendation! We are so pleased that you were happy with our service π All the best!
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5/5
GoogleWhat can I say about Sheryl, the sales progressor. Well, she kept me well informed all through the sales process and has answered every query I had along the way. A true professional and someone Holden and Copley should be very proud of! Keep up the good work.
Chris Β· 3 February 2023
Agent replied Β· 1 October 2023
Hi Chris, thank you so much for your kind review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.