Trusted Agent profile · Arnold

HoldenCopley Nottingham reviews in Arnold

★★★★★ Excellent

1,872 reviews across 3 platforms

26 High Street, Arnold, NG5 7DZ

HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,872 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.

Google logo

4.7 / 5

1,041

Reviews on Google

This office

Facebook logo

4.6 / 5

139

Reviews on Facebook

This office

Trustpilot logo

692

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Trustpilot

From start to finish Karen Eccles of…

From start to finish Karen Eccles of Holden Copley has guided us regarding the sale of the house. Always there at hand and keeping us updated with every move.The whole experience was made so much easier with her expertise.Kind RegardsMartin Stack

DJ · 31 January 2024

Agent replied · 30 March 2024

Thank you for your kind words, Martin! We're thrilled to hear that Karen guided you through the entire sale process and made the experience easier with her expertise. We appreciate your feedback.

5/5

Google

George was really helpful and able to answer all my questions about the property I was viewing.

Emma · 1 October 2021

Agent replied · 1 October 2023

Hi Emma, that's great to hear! Thank you for taking the time to leave us a review.

5/5

Facebook

Great service from HoldenColpley. Leanne was very helpful throughout the sale of our property. Would highly recommend Thank you!

Jamie · 28 May 2024

5/5

Google

Me and my Partner were looking for a home to raise our family, Holden made the entire process easy and whenever we had questions they were very fast in responding to our emails. Very happy with there help and professional standards

Chris · 1 October 2022

5/5

Trustpilot

Agreed buying a property with…

Agreed buying a property with holdencopley . They been absolutely amazing especially Melissa she has been checking on the progress every 2 weeks, Melissa is amazing person to deal with .Thank you Max

Maksut · 21 June 2023

5/5

Google

Great experiences with Holden Copley for my rental property, always on hand to sort any issues and answer any questions I have promptly. I usually deal with either Jack or Lexy and they’re both brilliant. Couldn’t ask for better service

Peter · 30 January 2024

Agent replied · 27 August 2024

Hi Peter, thank you so much for the review and the feedback.

5/5

Facebook

Can not recommend Holden Copley enough! From start to finish they provide an above and beyond service. Constantly keeping you updated with the progression of your sale or purchase, helpful and friendly staff and very professional in every aspect of the process. It's clear to see why they are dominating the market in both sales and Lettings. Dan Chambers.

Daniel · 1 October 2016

5/5

Google

Had a great experience with Holden Copley. Melissa got me through some tough times on my sale and buying, she gave the best customer experience. Would recommend!

Sopyha · 22 September 2024

Agent replied · 22 October 2024

Thank you for a great review and recommendation!

5/5

Trustpilot

A friendly and efficient service…

A friendly and efficient service throughout. A special word of praise for Leah at the Hucknall office who has managed to remove any stress from the sales process by keeping us up to date at all times

Michael · 25 March 2024

Agent replied · 24 August 2024

Hi Michael, thank you for the review!

5/5

Trustpilot

Had a really good viewing with Josh…

Had a really good viewing with Josh today. He was super professional, personable and had the answer to all our questions. Honestly really good service and Maddie in the office was also super friendly and helpful. Really good experience!

Pete · 12 February 2024

Agent replied · 30 March 2024

Thank you Pete

5/5

Trustpilot

From the first call to Holden Copley…

From the first call to Holden Copley Arnold branch through to tenant's moving into our property, the lettings team where professional, knowledgeable, helpful and very efficient. I would have no hesitation in recommending Holden and Copley.Excellent service from the Team.ThanksMark

Mark · 22 January 2024

Agent replied · 30 March 2024

Thank you for your kind words, Mark! We're delighted to hear about your positive experience with our team. Thanks for choosing HoldenCopley!

5/5

Trustpilot

Highly recommend these wonderful estate agents

Highly recommend these wonderful estate agents. Joe and Lianna have been amazing and supportive during the whole process. We have been impressed with their attention to detail in marketing our father's house and the sensitive way they have dealt and advised us during a difficult time. They are very skilful in navigating all the processes and steps of a house sale. What stands out are their amazing communication skills. We have felt listened to, guided, and supported throughout. A very big thank you.

Elizabeth · 23 June 2023

5/5

Trustpilot

House purchase

Bought a house with Holden Copley and all round was a great experience as their team was well organised and very mannerful. They worked very hard to understand what I wanted and went above and beyond to supply that. I specifically remember a team member called Bailey who took the info of what I wanted and used this to help give ideas on what I could do with the property. She did this over a course of 3 viewings that I’m sure she didn’t have to do. She also offered me more viewings and told me just to let her know. All this helped massively to plan what I wanted and in the end everything worked great

Darian · 23 June 2023

5/5

Trustpilot

I have had a very pleasant experience…

I have had a very pleasant experience renting a property from Holden Copley. Efficient, helpful, friendly but professional service throughout. I had a lot of help and support from a lovely lady called Lexy who went above and beyond to help me when I needed extra advice , she was professional but also personable and nothing was to much trouble. I struggle with dyslexia and Lexy prompted me of dates I needed to respond too. This demonstrates that this company are capable of responding to and accommodate clients individual needs. Thank you all

Cloud · 23 June 2023

5/5

Trustpilot

Great experience and support from Millie!

Great experience with the management of my property, all thanks to the great support from Millie, senior property manager. She really understands what our interests are as landlords and customers, and has always gone the extra mile to support us and given us the best advise. Over the last 5 years, I have dealt with different property managers at Holden Copley and experienced some issues, to be honest. However, I have the feeling that our property is well looked after with Millie so we are very pleased since we started working with her a few months ago.In our case, we have an investment property and live far away on a different country. As such, we truly value communication and Millie has provided that from day 1 to keep us well informed on that status of our property.

Sergio · 23 June 2023

5/5

Trustpilot

Thank you Melissa

I have found all staff at Holden and Copley very helpful but Melissa is exceptional not only is she a good communicator, she's very professional always friendly and gives me regular updates.

Julie · 23 June 2023

5/5

Trustpilot

Lianna and Holden Copley were brilliant…

Lianna and Holden Copley were brilliant from start to finish, the whole process of selling our home was done with minimal stress! Which helped as we’d not long started our little family.

Adam · 22 June 2023

4/5

Trustpilot

We had a very good experience

We have had a really good experience with Houlden Copley, as first time renters me and my partner were thrilled to have someone professional supporting us. I also noticed that they were very supportive of the Landlady and Landlord which is good as we were able to actively communicate and arrange a meeting day. One thing we did struggle with (which is why the 4 star) we were not told (me and my partner are 18 and 19 and had my mum as guidance) that we were not allowed to accept the keys off the landlord, this sped up the process and cause alot of stress.

Gracie · 21 June 2023

5/5

Trustpilot

Everything was smooth and as expected

Everything was smooth and as expected. Lianna and others at Holden Copley were helpful and pleasant. I found it easy to access advice and information when needed. I was kept well informed.

Nottingham · 21 June 2023

5/5

Trustpilot

Incredible staff at Arnold Branch

To our surprise, the experience of buying our first house was enjoyable and stress free as the team took care of any problems that came up. Not only were they efficient but the team were polite, friendly and caring. Every-time I called the branch in Arnold, no matter who answered, they were aware of who I was and passed me to the person who was supporting us through this.Chloe, who took care of our purchase, was extremely supportive and was constantly checking in to make sure there was no delay in getting the keys.Overall, a great experience and I would highly recommend this service to anyone!

Yasmin · 21 June 2023

5/5

Trustpilot

Bungalow Purchase

Purchasing our bungalow has been made such an easy process by all Holden Copley staff who were very professional, knowledgeable and nothing was too much trouble. Thank you to you all,

Anne · 5 July 2024

Agent replied · 24 August 2024

Thank you Anne

5/5

Trustpilot

Friendly and Professional team

The sale of our house didn’t go through unfortunately (the market isn’t great!) however all of the team were very friendly and professional. In particular harry mawer who was one of the first faces we saw when we put our house up for sale, he took the photos and gave us an introduction to the process ect he came on time, in a suit and his work speaks for itself, the pictures and virtual tour were 10/10. He is passionate about his work, and is a credit to the company. Thank you

Jack · 20 June 2023

5/5

Trustpilot

Proffesional ......GOT THE JOB DONE ....5 STARS

I had the most amazing experience from start to finish with Holden Copley and was very pleased with the service we received. They marketed the house with fantastic photos as this was a rental property, viewings where well planned...... just a shame about the people who never turn up when they have booked a viewing!! and the sale was swift. we was appointed Josie as our progresser who gave us weekly updates and made the sale swift and stress less. We completed when estimated and was very happy with the overall service we received. Great team work ....we will be in touch when we sell the next rental Josie .

Lorraine · 20 June 2023

5/5

Google

Would definitely recommend pleasant experience all through really helpful with all enquiries especially Melissa Denton

Elaine · 1 October 2021

Agent replied · 1 October 2023

Hi Elaine, thank you for a fantastic recommendation! All the best, HC

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Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. HoldenCopley Nottingham won Platinum in The Trusted Agent 2026 awards.

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