HoldenCopley Nottingham reviews in Arnold

★★★★★ 1/5

Trustpilot

Avoid Avoid AVOID

Trying to buy a house in this area is basically impossible, especially when rogue’n’copley have the Monopoly of sales.Been to view several houses with Holden Copley, they book you an appointment and when you turn up you’re cramming into rooms with several other potential buyers - very difficult when the houses are small, but of course… Holden Copley aren’t bothered about that, FILL the place!Don’t even try and put an offer in for a house with these unless you’re a cash buyer. They only sell to cash buyers, simple as. First time buyer with a 10/20% deposit? They’ve already made their decision that you’re not buying the house, as they don’t bother to send your offer to the seller! Investors/cash buyers only for Holden Copley.Phone lines? Always busy.Prices? “Guide prices” which have a 20k variation? Just put the actual price of the property on, not difficult.Will be avoiding this estate agent as such a waste of time. Poor experience with this company, wouldn’t trust them to sell a chocolate bar let alone my house.

Karen · 17 June 2023

★★★★★ 5/5

Trustpilot

I cannot recommend Holden Copley highly…

I cannot recommend Holden Copley highly enough. The staff who dealt with me, as a tenant, were wonderful. Nicole Atkin especially was very caring and approachable and always had my best interests at heart. I have no hesitation in recommending Holden Copley.

Mrs · 13 June 2022

★★★★★ 5/5

Google

My experience of using Holden Copley has been one of a well managed customer service. The sales progression service I received from Emma in the Arnold office was excellent. I was well communicated with and updated throughout and her tenacity ensured my sale progressed as promised. I have no hesitation in recommending Holden Copley.

Emma · 2 October 2019

★★★★★ 5/5

Google

I cannot thank the team at Holden Copley enough; they have kept me up to date every step of the way and have gone above and beyond to ensure my sale went through with ease. Special mention to Holly and Sheryl for their fantastic work and exceptional customer service, I would not hesitate to recommend Holden Copley

Patrice · 2 October 2017

★★★★★ 5/5

Trustpilot

Excellent service

Used Holden Copley for a Tenant Find. Very professional from the start and did everything in a short amount of time as I wanted. Always kept me informed and very good communication in general. Excellent service.

Stefano · 22 March 2024

★★★★★ 5/5

Google

HoldenCopley have been extremely brilliant and the customer service has been on point we sold our home with them in less than two weeks. Moving home can be an anxious time and staff at the branch were understanding and reassuring throughout. All staff members at the branch provided fabulous support and were very pleasant at all times. Thank you for making our process a smooth one. Sharan

Khushi · 1 October 2020

★★★★★ 5/5

Trustpilot

House viewing

Viewed a house with Nicolas and Daniel they have been wonderful guides and was able to answer all the queries that we had and also showed and explained all the nooks and crannies of the houses. Great experience 😊

Raad · 16 January 2024

★★★★★ 5/5

Trustpilot

Excellent service at Holden Copley…

My seller used Jasmine at Holden Copley and she was fab with both of us - very helpful in working towards a smooth sale. Clear and consistent communication 👍

Consumer · 19 September 2025

★★★★★ 5/5

Trustpilot

Holden and Copley have been brilliant…

Holden and Copley have been brilliant through the whole purchasing process. Any questions I needed answering or chasing up solicitors (of which was a daily job!) were answered fast and efficiently, special thanks go to Lianna who had to put up with my constant barrage of emails and calls. The house move wouldn’t of happened with her help and input. I’ll definitely use Holden and Copley again if we ever decide to move again (which I doubt we will!!)

C.pykett · 21 June 2023

★★★★★ 5/5

Trustpilot

Great service

Great service! Very efficient! Barely had chance for a cuppa before the coiled viper that is Mille had already sprung into action!! Thank you! The teams makes managing a rental property easy! Obviously because they do it all!

Andy · 30 January 2024

★★★★★ 5/5

Google

This afternoon my wife and I had the pleasure of meeting Nico Cohen when visiting the property we are purchasing. He had a very pleasant attitude, entered into discussions well and was extremely helpful and enthusiastic. Malcolm Macdonald

Malcolm · 30 January 2024

★★★★★ 5/5

Google

Great and professional service from start to finish. I always felt reassured that my sale was in the right hands. From my valuation through to the pictures and the viewings everything went exactly as I could of hoped for. Would strongly recommend using Holden Copley to anyone who wants to take the stress and hassle out of your sale/ purchase. Thank you

Steven · 1 October 2021

★★★★★ 5/5

Google

Did some viewing with Aaron today. Really nice professional agent. Very honest and easy to talk to. Wish they were all like this!

Thomas · 26 October 2024

★★★★★ 1/5

Trustpilot

Plenty Of Other Companies To Use, Rather Than These Jokers.

My mum has her bungalow on the market with this company. Nothing but poor service to date. Don't bother giving feedback, after viewings. I politely phone up and request for us to be updated after viewings, and was promised this would happen going forward, but hasn't. I went round the bungalow yesterday, after a viewing a couple of days before to find that Holden & Copley hadn't bothered set the bungalow alarm after the viewing and left the window lock keys near the back door. I phoned up to complain and I was asked if I wanted the manager to ring, to which I replied for her to phone my mother. This didn't happen by close of play on the day, so obviously there're not that bothered about giving poor service.

John · 15 May 2023

★★★★★ 5/5

Google

Recently sold my flat in The Lace Market, which wasn't an easy sale. The staff at Holden Copley were with me all the way and made sure that it went as smoothly as possible; I would not hesitate recommending them to anyone wanting to sell in the Nottingham area. Thank you Angela for recommending them!

Dan · 2 October 2018

★★★★★ 5/5

Google

Really friendly staff who look after you from start to finish. Impressed with the marketing pack and kept in contact throughout the process to keep us the informed of any information updates. Sheryl was great at helping us through the sale of our property. Would highly recommend, prices are very competitive and the staff are great.

Paula · 2 October 2017

★★★★★ 5/5

Google

Only positive things to say. Lovely young lad called Nico helped us with viewings over the past few months on both our house and others. Always helpful, friendly and professional. Great estate agents.

Nick · 29 April 2024

★★★★★ 5/5

Google

Listed our property recently and Lauren at the Arnold branch has been so helpful. Always happy to answer all of our questions and put our minds at ease.

James · 28 July 2024

★★★★★ 5/5

Google

Massive thank you to arran for our house hunting journey and for always making it a pleasant experience to view.

Ebohon · 2 December 2024

★★★★★ 5/5

Google

We have had many viewings with arran over the last couple of months and his help has been excellent everytime

Jobin · 2 December 2024

★★★★★ 5/5

Trustpilot

I must say I have dealt with Lianna and…

I must say I have dealt with Lianna and I found that she was most professional and helpful guided me all the way through when I was buying a property.

Habib · 22 June 2023

★★★★★ 5/5

Trustpilot

Lianna was amazing to work with as she…

Lianna was amazing to work with as she got best price for my property, Holden Copley are by far the best estate agent in Nottingham, would strongly recommend using them!

John · 21 June 2023

★★★★★ 5/5

Trustpilot

Pleasure to deal with

Very professional , knowledgeable and helpful staff ,especially Millie who is always helpful and humourous and keeps on top of things with constant updates and reminders of any outstanding issues.

Tony · 20 June 2023

★★★★★ 5/5

Facebook

HoldenCopley Chloe Thorne-Mills top Negotiator there. If you renting your house out, you tell her what you want ie. Long term tenant for 10 years, tenant for 3 years, family, older couple bungalow etc. And she goes finds u the best people for u & your property. Get her to know u & your wants, & it sinks in with her. Same with the tenants, she knows what they want & finds them the best property & best Landlord for them. You want someone in, in 4 weeks, she'll sort it. You'd like them in, in 2 weeks, she will do her best & negotiate for u. Many Letting Agents work just for Landlord. Many biase on side of tenant. Chloe will go what's best for both of u. Happy tenant = Happy Landlord = Happy tenant.

Mick · 22 April 2023