Trusted Agent profile · Arnold

HoldenCopley Nottingham reviews in Arnold

★★★★★ Excellent

1,870 reviews across 3 platforms

26 High Street, Arnold, NG5 7DZ

HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,870 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.

Google logo

4.7 / 5

1,041

Reviews on Google

This office

Facebook logo

4.6 / 5

137

Reviews on Facebook

This office

Trustpilot logo

692

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Facebook

We used Holden Copley to sell our home. They were brilliant throughout! Excellent customer service from Jack, Alex and the team. They were very supportive throughout, always keeping me updated every step of the way despite them all being very busy. Thanks all

Adele · 27 November 2020

Agent replied · 8 June 2023

Thanks Adele! Really appreciate your comments

5/5

Google

Cannot recommend Sheryl, Emma and the team enough. We've had what has felt like a string of bad luck with a very dodgy solicitor lower down in our chain and they have gone well above the call of duty to help, putting in hours of work to get us over the line. They're amazing. And I am a tough critic! These are a compassionate and caring bunch of people who put their heart and soul into their jobs, and we'd recommend them in a heartbeat. The things they've done for us I actually think we should be paying them more (yes, I said that!). Thank you SO much team. To anyone thinking about using Holden Copley, go for it!!!

Hannah · 2 October 2018

5/5

Google

I rang Holden Copley to view a house, with no intention of using them to sell mine as they were based in Arnold and I live in Wollaton. They asked me if I would like a valuation, I agreed as I thought I would compare my our local estate agent. Could not believe how much cheaper they were. Agent who came out was professional without being pushy. From the start of the process to the end, every member of staff I spoke to was helpful and friendly. Any issues were dealt with with professionalism. Sheryl was really good, especially towards exchange when it got tricky. I would recommend them and use them again. They really do give that extra care, that you don,t always get with an estate agent. Also, they actually return calls and listen to what you say. Use them they you wont regret it .

Jon · 2 October 2018

5/5

Google

Thank you Holden and Copley for selling our house if I could give them more than 5 stars I would. They were very professional and always kept us informed of the progress of our sale and purchase. They put the other estate agents to shame. Buying a house can be very stressful but Holden and Copley made it so much easier. If we ever decide to move again I will 100% be using them. Dawn the mortgage advisor was fantastic, Emma who was constantly chasing the other estate agents brilliant and Massers the solicitors great. I just want to say a big thank you to the whole team. If you are reading this review and deciding which estate agents to use then use Holden and Copley you will not be disappointed. Craig

Craig · 2 October 2018

5/5

Google

This was the first time I bought a property so I didn't really know what to expect. The staff at Holden Copley were very friendly and helpful and pointed me in the right direction all the way. They gave me a selection of solicitors I could use and put me in touch with a mortgage advisor, which took a lot of hassle out of proceedings and helped clarify my situation. Overall the process was very smooth and didn't take too long so I'm pleased with how it worked out.

Glenn · 2 October 2018

5/5

Google

I dealt with Holden Copley recently as a buyer. They are very friendly and kept me fully up to date with the progress of the sale. Looking forward to complete the process and get the keys A very big thanks to the team

Iftequar · 1 October 2020

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

From start to finish my experience was first class. A few bumps in the road but to be expected when selling your home. I was given sound advise all the way through and any questions I had were answered very quickly. I was also kept informed of all the final stages and the staff went above and beyond during the whole process. Highly recommended.

Joe · 25 December 2023

Agent replied · 1 January 2024

Hi Joe, thank you so much for your glowing review! I'm pleased to hear that you had a positive experience from start to finish. Navigating the sale of a home can indeed have its challenges, but I'm glad we could provide helpful advice and swift responses to your questions. It was a pleasure assisting you, and we appreciate your recommendation.

5/5

Google

Wie had the pleasure of Tylor Leeds as our house agent yesterday. He was very professional and helpful and made the viewing experience enjoyable. Tylor is a credit to the company.

Anne · 1 October 2022

Agent replied · 1 October 2023

Hi Anne, thank you so much for the glowing review on Tylor!

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Karen was excellent. Would definitely recommend.

Sandra · 17 March 2024

Agent replied · 24 August 2024

Thank you Sandra!

5/5

Trustpilot

Had a great experience with Melissa as…

Had a great experience with Melissa as my estate agent! Smooth and consistent communication and she was active in following up all stakeholders.

Zainab · 5 June 2026

5/5

Trustpilot

Excellent Estate Agents

I dealt with the Arnold branch when selling a property recently Everyone was helpful and knowledgable with the sale especially Leah & Anastasia and Lianna was fantastic dealing with progressing the sale through to completion , she was extremely helpful and always contactable. It's my second time dealing with HC & it's been great again.

Mr · 20 June 2023

5/5

Trustpilot

Sale of apartment

This was a very lengthy sale of a leasehold apartment. Karen (senior sales progresser) was excellent throughout and kept us informed of progress (good or bad) and always guided us when we had questions and concerns.The staff in branch were helpful and courteous at all times.All in all a very professional team.

PAG · 9 August 2024

Agent replied · 22 October 2024

Thank you very much for a great review!

5/5

Google

We purchased a property through the Long Eaton branch and couldn't be more pleased with the service provided. Samantha and the team have been supportive throughout and kept us fully informed every step of the way. Great job.

David · 1 October 2021

Agent replied · 1 October 2023

Hi David. It was lovely to read this great feedback and special mentions for our Long Eaton team. Thank you for leaving us a review!

5/5

Google

The team at Holden Copley were superb from start to finish (unlike most of the other companies involved in our house move). Very professional, responsive service, well-organised, friendly, reasonably priced. Everything we wanted in an estate agent. Thanks.

Kevin · 1 October 2021

Agent replied · 1 October 2023

Thank you so much for your great review! It makes us so happy that you are pleased with our service. Hope to see you again soon, all the best. HC

5/5

Trustpilot

Excellent team

Excellent team. Very helping especially Chloe. I am glad that we chose Holden Copley.

Dr.Wajeeha · 26 January 2024

Agent replied · 30 March 2024

That is great to hear! Thank you.

5/5

Trustpilot

Estate Agents *****

Now the estate agent will look after your from the start to the finish. No matter how stupid you think your questions are there’s always someone on hand to answer your problem. The whole team at Arnold have been fantastic and a credit to Holden & Copley !!

Stuart · 8 October 2024

Agent replied · 23 November 2024

Thank you Stuart, we really appreciate your review!

5/5

Facebook

Massive thank you to Ryan, Amrita, Luke and Harry for making my kids and I very happy. You found me a house that I absolutely love, the service I received was amazing and I was always kept well informed. Nothing was too much trouble. Thanks guys

Michelle · 19 April 2019

Agent replied · 8 June 2023

Thank you very much for your feedback it’s greatly appreciated! Good luck with everything in your new home!

5/5

Google

Instructed Holden Copley as they seemed to have more sold signs than anyone else in the area. Matt Copley came and inspected our property. He was very professional and explained the process, the fees and the valuation openly. From then on all the negotiators we spoke to were professional too and we never had to repeat ourselves as they obviously have a system which keeps good central records. Special mention should go to Christie who was our main contact but all were good. A sale was agreed after about 2 months. Since then we have mainly dealt with Sheryl who has progressed the sale process on our behalf. At every stage we have been kept informed. Would not hesitate to recommend them!

Glyn · 2 October 2017

5/5

Google

We had been renting in the North West for quite some time due to being unable to sell my Partners property for quite some time. The tenant we had gave notice and we were potentially in a predicament of paying a mortgage and rent on 2 properties concurrently. Matt Copley not only secured a short term tenant for us in super quick time (within a week) but he also secured the sale of the property incredibly quickly during the tenancy. I couldn't recommend Holden Copley enough , they were incredibly efficient and exceptionally good at negotiating on our behalf. I would not hesitate to instruct them again. Lorna

Lorna · 2 October 2017

5/5

Google

A truly wonderful experience. I am singing Holden Copley's praises to everyone. I found myself in a "nightmare" chain. Sheryl was fabulous. I'm sure without her dedication and persistence I would still not be in my new home. Communication from everyone I had contact with was excellent. My calls were promptly returned, I was kept up to date on sale progress and even when progress got stuck further down the chain I was kept well informed so my anxieties were kept to a minimum. I would definitely use Holden Copley again and in an industry of mediocre estate agents they are in a league of their own!

Carrie · 2 October 2017

5/5

Google

Firstly I would like to start by saying how professional Holden Copley have been throughout our sale. Right from the valuation all the way through to viewings, offers and then to exchanging contracts. I have been regularly updated on progress after viewings, I know who exactly has viewed the property (as I did not do these, Holden Copley did) and every time I have spoken to someone at Holden Copley they are always polite and professional and most important knowledgeable about my property. A particularly big thank you to Sheryl who did an amazing job getting the sale progressed quickly and working so hard to achieve this. We considered using an internet based company to save money but decided against this and I am so glad we did! I would recommend Holden Copley to anyone wanting a professional and friendly service.

Claire · 2 October 2017

5/5

Google

I have used Holden Copley twice now once to purchase a house and second time to rent a property. The first time I dealt with Kris who was really good and kept in regular contact with me until completion. The second time I dealt with Kimberley who was brilliant. She kept me informed of viewing bookings and feedback by email. The house was listed on Thursday and let agreed on Tuesday. Very fast and further more they kept chasing me for my bank details to pay me. Great overall service and I would certainly be letting all my properties through HC.

Gordon · 2 October 2017

5/5

Google

I was very impressed with Holden Copley. Every member of staff I had contact with during a 7 month process was wonderful. They were super friendly and helpful from valuation through to completion. We sold AND bought through Holden Copley and this proved useful in negotiations. All the staff are highly professional and motivated. Sheryl in particular held my hand through a long and drawn out process and was always cheerful even when I was stressed. There were times when my partner and I felt like giving up due to what seemed to be endless obstacles put in the way by solicitors. We had never bought a Leasehold property before and hadn't understood all the implications but Sheryl was very supportive in helping us to understand and consider these. She was truly amazing in her relentless pursuit of all the solicitors and other parties involved to enable the exchange and completion on our sale and purchase.I am glad we stuck it out as we have ended up in a lovely apartment that we really love. I really would recommend Holden Copley thoroughly. They are competitively priced and provide an excellent and personal service. I would have absolutely no hesitation in recommending them to anyone looking for a really good estate agent. Sheryl I hope they give you a BIG Christmas bonus. You deserve it!!! :)

Samantha · 2 October 2017

5/5

Trustpilot

Excellent helpful professional team

Carolyn · 7 October 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. HoldenCopley Nottingham won Platinum in The Trusted Agent 2026 awards.

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