5/5
GoogleSamantha has shown me round 3 properties so far and has been professional, knowledgable and courteous at all times.
Agent replied · 28 July 2023
That’s fantastic to hear. We will pass on your feedback. Thank you for the 5 star review
Trusted Agent profile · Arnold
David James Estate Agents Arnold reviews
★★★★★
338 reviews across 3 platforms
100 Front Street, Arnold, NG5 7EJ
David James Estate Agents's office in Arnold, at 100 Front Street, is rated 4.6 out of 5 across 338 reviews on three platforms, including 251 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards David James Estate Agents won in 2026.
251
Reviews on Google
This office
51
Reviews on Facebook
Business-wide
36
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for David James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
Google5/5
GoogleJustine was very helpful from the start and throughout the process.PositiveResponsiveness, Professionalism
5/5
GoogleJustine was very helpful from the start and throughout the process.PositiveResponsiveness, Professionalism
5/5
FacebookI would highly recommend david James. Kerry from the Arnold branch dealt with the property we have just purchased and she couldn’t of done any more for us, answered any questions we had and also tried to get the completion done as quick as possible. Thankyou Kerry
5/5
FacebookLucy and the team made the process of buying a house very easy. Thank you
5/5
Trustpilot1st class service from David James on…
1st class service from David James on all levels. Lawful advice on tenancy issues through to a final sale. Its hard work and demanding but this estate agent along with Natasha make the whole process so much easier. Would never consider using any other agent in Nottinghamshire apart from David James for the whole service.
5/5
FacebookUsed them to sell a property i was an executor of and it was a first class professional service from start to finish.I used the Carlton branch and i was an excellent service fron Natasha who kept me updated if there was any developments.I would recommend them if you want a hassle free time either buying or selling a property.
5/5
Googlewe had a very efficient service whilst selling our house. highly recommended
Agent replied · 28 July 2023
Thank you for the recommendation. We appreciate your 5 star review
5/5
GoogleExcellent service from start to finish. Would use again and highly recommend.
Agent replied · 28 July 2023
Thank you for the lovely recommendation and 5 stars
5/5
GoogleOutstanding service - great communication and went above and beyond what I would've expected from an estate agent.
Agent replied · 28 July 2023
Hi Andrew. Thank you for your 5 Star review and amazing comments. Our team really appreciate it. We're all so pleased you were happy with the service you received. Best of luck with everything for the future.
5/5
FacebookExcellent service from start to finish. Jason came to value the property and advised me what process to expect. Kerry Jane and Sarah at the Arnold office we’re so friendly approachable and great efficient communicators. Guided me through the whole experience with professionalism and care
5/5
GoogleA brilliant dedicated very cheerful staff, thank you!
Agent replied · 28 July 2023
That’s wonderful to hear. Thank you for taking the time to review and for your 5 star feedback
1/5
GoogleHandled a purchase which went south due to poor communication and rarely dealing with the same agent twice. This was during the pandemic but that's no excuse for ineptitude that cost us hundreds in survey fees. Would avoid where possible.
5/5
GoogleFab job thank you especially to recommend kerry wouldn't hesitate to recommendPositiveResponsiveness, Quality, Professionalism
Agent replied · 28 July 2023
Thank you for your recommendation. We're so pleased you were happy with the service received and we really appreciate the 5* review.
5/5
GoogleWe had a really nice experience with David James estate agents on buying our property and they were very helpful and friendly.
5/5
TrustpilotHighly Recommend
We've just moved with David James in a small chain and Natasha at DJ has been absolutely brilliant. Informative, proactive and available. Made the whole process much easier - went above and beyond.
5/5
GoogleVery professional Highly recommended
Agent replied · 28 July 2023
Thank you for your recommendation and 5 star review. Much appreciated
5/5
GoogleGreat estate agents. Always polite and helpful. They really do their best to sale your house. They keep you informed and the whole process is smooth and sleek. If I would sale my house again I wouldn’t hesitate to use them again. Decent people !! Thank you
1/5
GoogleDodgy agents! Play games with buyers. Total time wasters. Avoid at any price .
Agent replied · 28 July 2023
Hello Amna I am really concerned to read your comments. I have tried to find your details on our client system to understand your review fully but we don’t appear to have you registered with us. Our role is to sell property as quickly and efficiently as possible for the best price achievable so I’m struggling to understand why we would be wasting your time and playing games with you if you are a genuine buyer? If your complaint is as serious as your review suggests then I would urge you to contact me directly to bring this to my attention (james@david-james.com) as we certainly don’t set out to be anything but helpful. Thanks James Roys
5/5
FacebookAbsolutely brilliant with attention to detail in all aspects and would like to give a special mention to natasha at the carlton hill branch always willing to help and go the extra mile and she looked after us through the whole move. She's a credit to the company.
5/5
GoogleFantastic team to work with and great customer service!
Agent replied · 28 July 2023
Thanks for your review Stef!
1/5
FacebookMoney grabbing and poor customer service, definitely don’t recommend
5/5
GoogleVery friendly staff giving such a professional service
5/5
FacebookThe people at David James were very helpful and maintained very good communication with us - particular mention for Lucy in Mapperley. They kept the process moving forward and ensured the time from acceptance to completion didn't drag. A very professional approach overall.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about David James Estate Agents Arnold
How many reviews does David James Estate Agents Arnold have?
David James Estate Agents's Arnold office has 338 reviews across three platforms: 251 on Google, 51 on Facebook (across the whole business), 36 on Trustpilot (across the whole business).
What is David James Estate Agents Arnold's rating?
David James Estate Agents Arnold is rated 4.6 out of 5 across all 338 reviews, and 4.8 out of 5 on Google from 251 reviews.
Has David James Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: David James Estate Agents, Arnold won Trusted Agent; David James Estate Agents, Nottingham won Platinum; David James Estate Agents, Carlton won Gold.
Where is David James Estate Agents's Arnold office?
David James Estate Agents Arnold, 100 Front Street, Arnold, NG5 7EJ.
