Every review we hold for the Arnold office, from every platform, shown as written. First names only.
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5/5
FacebookWhen it came to selling our house I wanted to go with an agent that knew the local area well and David James seemed to be an obvious choice, whenever you see one of their for sale boards it is never long before the house is sold which I thought would be perfect. David came to the house to value it, it was December so he was honest about the market around Christmas and following his visit didn't hassle us or force us into making a decision which was a great!After choosing to go with David James we never looked back, once the house went on rightmove we sold it within a week and had viewings everyday! throughout the process Lorraine and Natasha have kept us up-to-date at every stage and clearly have great relationships with the local solicitors and other estate agencies which has really helped with the whole process. Like every sale there have been hiccups and delays but none of this was down to David James and they have always been on the end of the phone to listen to me stress or question anything I didn't understand.Not only have they been great agents but the recommendations of John Raybould in the mortgage shop and Yates & Co solicitors have also been fantastic and I cannot fault the service.We move next week but wouldn't hesitate choosing David James when (and if) we move again.
Beki Β· 11 April 2017
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5/5
FacebookMy company work with Estate Agents all over the UK. When it was time to sell one of our properties there was only one choice in town. Not only the best Estate agency in Nottingham, they are one of the best we have ever dealt with anywhere. David is a compassionate and attentive business owner and this tracks down to all of the staff I have had the pleasure of working with. MIchelle achieved a asking price offer on our property, not once but 3 times and saw it through to completion with immaculate style and poise. She is an excellent communicator and deals with people very effectively.Can't rate them highly enough. Keep up the good work guys. Colin Davies - Director, PPN Nottingham
Colin Β· 4 April 2017
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5/5
FacebookWhen we decided to sell our first home, we wanted to make sure we went with the right estate agent offering us both value for money and service. We actually met with 5 estate agents, both online agents and local agents with traditional offices ect. Any money savings were minimal at best and speaking with James and then Michelle at David James made our decision easy. We actually ended up selling and buying a property with David James. It can be an extremely stressful and emotional time both for the people buying your property and the property we were buying. Working with David James, who have vast experience and have probably dealt with every situation before helped massivily with the buying/selling process. Everyone we spoke to at David James was professional and everyone clearly works as a team. We can only say Michelle our main contact went above and beyond, she helped to sell our property at a price we wanted but also negotiate the price on our new property. We personally believe this is something that an online agent would not offer and if/when we decide to move again we would go with David James.
Christy Β· 24 March 2017
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1/5
FacebookHaving recently recieved a letter from David James advising that they needed to complete a flat inspection at 11:00 today, and that if i was unable to attend they would let themselves in, i have canceled my plans for the day.It is now 12:45 and thay have neither turned up or called to advise they will be late. I have tried to call to find out what the issue is but depite being open no one is answering the phone or responding to the messages i have left. I have called the sales team and they have also been unable to contact the lettings team.Terrible customer service from a company whose hold music promises to make letting simple and easy!
Antony Β· 4 March 2017
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5/5
FacebookBrilliant experience when letting from David James. Customer service was excellent and any issues raised were promptly resolved. I highly recommend Steven and his team when choosing properties to rent.
Vikki Β· 22 February 2018
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5/5
GoogleThey where very helpful and made my husband and I feel comfortable. They where also very informed about the property. I will definitely go to this Agency again.
Chanelle Β· 1 October 2022
Agent replied Β· 28 July 2023
Thatβs great to hear. Thank you for the 5 star review.
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1/5
FacebookHello I hope you're keeping safe over there today.. I really find your profile interesting and would genuinely love to be your friend but sending you a friend request without your consent will be rude. Kindly send me a friend request If it is okay with you.
Maureen Β· 19 February 2016
Agent replied Β· 28 January 2024
Hello I hope you're keeping safe over there today.. I really find your profile interesting and would genuinely love to be your friend but sending you a friend request without your consent will be rude. Kindly send me a friend request If it is okay with you.
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1/5
Trustpilothouse fell thorugh
house fell through because it needed serious electrical repairs,due to this i would not be able to get home insurance. the seller and agent knew for months without telling me.
Dafas Β· 19 September 2024
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5/5
GoogleHad a great experience buying a house with David James Estate Agents, especially with the great work of Vicky Ingram who kept the lines of communication open between all parties and supported and solved problems that came along, ensuring the sale went through quickly and successfully.
Ian Β· 12 November 2023
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5/5
GoogleSamantha showed me around a property yesterday. Friendly but professional, and very honest in providing important information regarding the property that would effect decisions re: purchase.
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Emily Β· 28 July 2022
Agent replied Β· 28 July 2023
Wonderful to hear. Thank you for your feedback and 5 star review
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5/5
GoogleGreat viewing experience with Samantha. Patient and attentive and willing to consider and listen to me as a customer and a person. Look forward to the next time.
Jonathan Β· 28 July 2022
Agent replied Β· 28 July 2023
Thatβs great to hear. Thank you for the 5 star review. We appreciate it
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5/5
TrustpilotWe recently sold our house with Davidβ¦
We recently sold our house with David James Carlton Office. They have been absolutely amazing, after 8 months with another large agency we switched to David James, they sold the house in a week! the new board wasnβt even up and we got the price we wanted.
Natalie Β· 22 September 2023
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5/5
FacebookWe had a very positive experience purchasing a property through David James. Lucy and Michelle were particularly helpful and kept us informed throughout the process. Thank you!
Emma Β· 27 February 2018
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5/5
GoogleI was very pleased with the service from all the team. Plenty of the right prospective buyers, with the right amount of feedback made the selling process smooth and easyPositiveResponsiveness, Quality, Professionalism, Value
Stewart Β· 25 August 2021
Agent replied Β· 28 July 2023
Thank you for your feedback. Great to know you were happy with our service and things went smoothly for you. Thank you for the 5* star review
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5/5
Googlea long trail but successful at the end.
all was handled with a patient, friendly & professional manner
which helped us likewise.
Ian Β· 27 November 2024
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5/5
TrustpilotWould recommend.
We'd like to thank David-James for selling our 6th property. James has been on our journey for the past 10 years. He's always given his time to answer questions about the market areas & given sound advice. Both teams at Carlton & Mapperley are always very helpful, professional & diligent.
MR Β· 28 March 2023
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5/5
GoogleMargaret was amazing for the whole process. Left her some flowers as a thank you, hopes she gets the recognition she deserves
Dale Β· 29 July 2019
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5/5
FacebookSettling in to our new home and very grateful for the support given by Michelle in Sales, even though the process turned out to be much longer than anticipated. Good communication, and nice to have someone just to talk to when it looked like things might not happen as planned. Although we are not planning to move for a very long time, I would be very happy to use David James again .
Steve Β· 22 March 2017
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5/5
GoogleGreat service from Vicky from offer to completion.. professional and helpful throughout, thankyou βΊοΈ
TJ Β· 28 June 2023
Agent replied Β· 28 July 2023
Thatβs great to hear. Thank you for the 5 star feedback
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5/5
GoogleSamantha at david james.is a credit to the company.very professional,knowledgable and a pleasure to deal with.
Again samantha was professional and very helpful.
Johno Β· 28 July 2022
Agent replied Β· 28 July 2023
Thatβs wonderful to hear. We will pass on your comments. Thank you for your 5 star review
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5/5
GoogleExcellent company who help with all areas of your property search.
Professional and understanding helping you with all aspects of property purchase.
Edge Β· 28 July 2022
Agent replied Β· 28 July 2023
Thank you for your wonderful feedback and 5 star review
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4/5
GoogleAn estate agent that really did go the extra mile to get us the home that we wanted. Great service. Would be happy to use again. If I had to suggest an improvement it would be that they could have been a bit more forward about suggesting changes we could have made to make our property more marketable. Other than that though, we were very happy indeed.
Andrew Β· 29 July 2019
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1/5
TrustpilotDrove 6 hours round trip met owner whoβ¦
Drove 6 hours round trip met owner who wasn't expecting me and he showed me around nice place then he told me that the last purchaser backed out because there is a issues with the lease .thanks David James for telling me they were aware of my journey involved.
John Β· 22 November 2022
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5/5
GoogleTo Rosemary, Justine and all the staff who helped during the sale of my house. I found the process stressful at times but they were very supportive. THANK YOU. π β¦
Yvonne Β· 28 July 2020
Agent replied Β· 28 July 2023
Thank you for your review Yvonne!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.