Trusted Agent profile · Angel
★★★★★
777 reviews across 3 platforms
Unit 20 & 21, Gate, City Road, Angel, EC1V 2PT
Part of Ad Hoc Property Management Ltd, see every office.
Ad Hoc Property Management Ltd's office in Angel, at Unit 20 & 21, is rated 4.4 out of 5 across 777 reviews on three platforms, including 162 Google reviews rated 4.1.
162
Reviews on Google
This office
58
Reviews on Facebook
Business-wide
557
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Ad Hoc Property Management Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Angel.
Every review we hold for the Angel office, from every platform, shown as written. First names only.
5/5
GoogleI have been a guardian with Ad hoc property for a year , one of the best experiences I have ever have in term the facilities , management and services, the only reason had me leaving is my job dislocation,I wish all the best to the Add hoc property management and Anna .
We are so happy to hear that you had such a great experience with us Amino. Thank you for the lovely review!
5/5
TrustpilotThe best choise of rental property with Ad Hoc
I'm living in a property as a Guardian offered by Adhoc Property Management Ltd in Bristol.I would recommend their favours to everyone who looking for hiring a property because many more benefits can be found here than with other agencies. It will not be found anywhere such a combination between the low rental price/all bills are included/, good property maintenance in all the time and always an extremely helpful and kind team who do look after you when you need it most.I want to thank the staff of the Bristol Branch of Adhoc Property Management - Paul Thomson, Rory Clench, and Trina Lewis for their great attitude and commitment.Despite the difficult Covid situation, they perform their duties perfectly and you can always count on them.
4/5
TrustpilotGreat value for money if you're happy with 'basic'
Firstly, I'm writing this review on behalf of my husband who could never be bothered to do things like writing reviews but I feel the experience he has had with the guardian scheme is worth writing about! He got a job on a 6 month 'trial' near Wellington in Somerset so he didn't want to commit to a long term rental - an Ad Hoc property provided the perfect solution, a one month rolling contract! Luckily he's not one to worry about everything being pristine and beautiful, but is definitely one to seek value for money. The building is an old care home and there were 3 different room configurations from which to choose. He chose a room with a private washroom/WC across a landing. The room itself could be described as extremely tired with paint peeling off the ceiling in a place where there had obviously been a leak previously, and needed curtains & curtain pole for the huge windows, but after a quick coat of paint & new curtains & pole (a small amount to pay, considering the amount saved on alternative available accommodation), it looked completely different. Homely, even! It's a fairly long walk to the shared kitchen facilities but you're allowed to keep a kettle and small fridge in your room so if you just want a quick cuppa or snack that's easy. Can't comment on any dealings with the maintenance side of things as that hasn't been needed so far (a month, or so) .All in all, it suits my husband's needs very well at an amazing price.
4/5
TrustpilotThis is the 3rd Adhoc place I’ve lived…
This is the 3rd Adhoc place I’ve lived in been here for 3 years and with Adhoc 5 years the staff are very friendly a lot of the places are a bit run down but your getting what you pay for and you do have good amenities Adhoc do make you feel welcome maintenance can be a little touch and go but it normally depends on the owners of the property but if your looking for a place to live and your on low income and/or moving to a new city like I did it’s very nice to live in a house share esp if your socially awkward most other guardians are brilliant and make you feel welcome
5/5
TrustpilotExcellent service and great price
Recently moved into a property let out by Ad Hoc and they have been great to deal with so far. The property came unfurnished and required a fresh coat of paint; as expected for the excellent monthly rate, and it now looks lovely. It’s warm and all facilities are as expected and explained when I viewed the property. Ellie and Lee have been super helpful and friendly whenever I have had any questions and I am confident any issues will be dealt with promptly and appropriately. Thank you very much :)
5/5
TrustpilotNotes from a Guardian.
I am a Guardian of properties for Adhoc Property Management Ltd. I currently live-in and have previously lived in some of the properties attained in their portfolio - they are not usually on the general market as a bare-boned property does not appeal to some, although, ideal for another and this is always explained prior to any meeting/viewing. The Guardian Recruiter explains all.I can only give positive feedback in all areas from the initial enquiry about a property to reporting a problem - all over the UK Island, Adhoc have resolved or had arrangements in place to fix many problems within a matter of hours of reporting and they are true to their word.The negative comments below appear to be somewhat personal and should not be taken into consideration what-so-ever when you want a short term stay at a low cost. I can guarantee you will not find anything like this anywhere else. Your next best option would be your mates sofa!!!You can view the property before committing and the basic essential living items are provided even they're not there on the initial viewing - washing machine, fridge, freezer, micro-wave, etc etc.As mentioned by others, yes, please read the small print becuase there are incentives for Guardians.Unlike estate agents and other property management companies - Adhoc are a people company and they do look after you when you need it most.A special thanks to staff at Adhoc;Newcastle;Daryl, Nikki, Gemma, LynsdayLiverpool;John, JohnLondon;Ellie.
5/5
TrustpilotLove it
I am not even finished unpacking but I just had to tell the world just how over the moon I am with my new living space. The team (Ellie and Rob) have been more than helpful and even worked with my busy schedule for a move in date. Quick to reply and friendly / easy going I wouldn't say I've seen this kind of a deal ever be so delightfully rewarding. I can't recommend this company enough.
1/5
TrustpilotNot happy at all. Dishonest
Not happy at all. I spent over £10,000 on a property over 3 years and there is now more people in the property than they have ever had and the property is in a higher standard than it ever has been. Dishonest and had it all thrown back in my face because they sided with another guardian talking behind my back causing problems. The place is a dump and infested with rats. The guardian that caused me problems was seeing internet dates during national lock down and bringing them back to the property. I caught covid-19 and three of us had to self isolate. He went out of his way to try and cause as much trouble with AdHoc with me as he could because he couldn’t go out. Half way through self isolation he tried to leave the house twice and the police were called twice where he was told he was not allowed to leave the property by law. The nhs also had to repeatedly call him and say the same thing as the police. The guy said I assaulted him when I went to stop him getting in his car otherwise he would have driven off. So AdHoc gave me notice to move. Whilst we are in the middle of the strictest national lock down and I’m a key worker working for the nhs. They never once questioned him asking him why he was trying to leave the house in his car breaking the law. Disgusting people. Never ever again will I ever trust them. Take them for what they are and don’t spend any money on the property because they don’t really appreciate it. I would never recommend investing long term with them. You are better off house sharing. The cost is the same, you are far more secure and you will be living in a much nicer property and you can pick who you live with. With AdHoc you don’t get a choice and they don’t care. Absolute horrors for human beings
5/5
TrustpilotNew guardian @ad hoc
I've just become a guardian and want to thank Martin@ad hoc for processing my application so quickly and efficiently.
4/5
TrustpilotProfessional company, Guardianship is a good idea, usual house sharing T & C's apply
I had a completely different experience with Ad Hoc (Bristol) than the negative reviews I've read on here. The property wasn't great but was fair value or even slightly better than fair value. With a 28 day notice contract you can't go too far wrong, though it would be a bit unfair to Ad Hoc, whose costs must be front loaded, to go in too short term.PLUS:- Helped me find accommodation during the first Covid lockdown and went out of their way to do so.- My impression was they were more engaged with the property than a lot of landlords and otherwise very professional.- Seems like a good system for renters to get cheaper rent (or 'license fee') and property owners to have their property lived in to keep it more secure.- Don't be put off by the term 'Guardian', there aren't really any more responsibilities than living in any shared house.MINUS:- Usual property sharing issues could occur, no more so than any other shared property (cleaning communal areas mainly). I dare say anything too bad and Ad Hoc would step in. The people I shared with were a pleasant bunch and good neighbours during Covid.SUMMARY:- I would recommend viewing before you commit, as Ad Hoc recommended to me to do so but wasn't practical because of covid. - I found Ad Hoc to be a professional company and would definitely consider taking a license with them again if the need arises.- It would be good to see the Ad Hoc business expand with more buildings.
5/5
TrustpilotBig thanks to Haznat
Big thanks to Haznat! Very professional and extremely helpful.There was excellent communication throughout, even till late in the evening. Great property, thanks again. Would highly recommend Ad Hoc.
5/5
TrustpilotGreat experience
Great experience, Charlie, the agent, was very helpful, always on time, and professional.
5/5
GoogleI started this process with Charlie Mcmonagle and I just have to thanks him for all the help, support and guidance he gave to me. Appreciate it 🙏🏽 …
Thank you for your review and Welcome to Ad Hoc, we are always happy to help!
5/5
GoogleVery good and reliant guardianship company
5/5
TrustpilotJulius was friendly and good fun
Julius was friendly and good fun. A great intro to ad hoc!
5/5
TrustpilotHasnat made the whole process so smooth…
Hasnat made the whole process so smooth and easy :) ad hoc have been great and very supportive through the whole thing. 10/10! Can't wait to settle in :)
5/5
TrustpilotI stayed at 3 AdHoc properties over 6…
I stayed at 3 AdHoc properties over 6 years, Doreka Anderson from the London office is particularly diligent with admin & finance matters, making the transfers straightforward & seamless. Rebecca Fulford from the Cambridge office was our last POC & took good care of us in Chesham, she even offered to bring me breakfast in bed :)
1/5
FacebookSeem to think you should respond to them immediate, yet happy to ignore you for months. If they want something done they want it done straight away, if you need something done (shower breaks or heating/boiler goes) don't hold your breath. The accounts dept are incompetent and refuse to accept any responsibility for their mistakes (that's Ad-Hoc in general. Were paying £30 a month extra (on top of guardian fee) for a cleaner - who didn't turn up for 6 months - Ad-Hoc have refused to refund. To put that in English, Ad-Hoc stole £180 from each guardian in the house. previous guardians have left furniture etc, Ad-Hoc made zero effort in getting them to remove the furniture but got on our backs about it. Have told people I know looking for a place to avoid Ad-Hoc as they are basically useless, incompetent and think they are something special. Do NOT recomend this company, thwy have nothing good going for them - avoid.
5/5
TrustpilotI've been with adhock for about 7…
I've been with adhock for about 7 months and have to say I had my doubts but was pleasantly supprised, there where a few issues when I arrived but I have to say they where addressed quickly, and I had a couple of financial issues which took a bit of time to sort out but I will say Victoria in accounts was very clear understanding and very professional, and would like to thank the team
5/5
TrustpilotI wholeheartedly recommend AdHoc
I wholeheartedly recommend AdHoc - Rob and Lois from the Liverpool branch have been outstandingly helpful, personable and responsive throughout this process. Being new to the scheme it has been invaluable to have such great staff helping settling in. A fantastic scheme that has the power to improve the life of many, mine included. Fantastic experience all around!
5/5
TrustpilotJulius was very helpful and thorough…
Julius was very helpful and thorough with the induction. 10/10 👍🏻
1/5
TrustpilotCompletely let me down at every turn
I made two appointments with adhoc and both times, they never showed up. On the third time, they let a tenant show me around. When I arrived to sign the papers, which was the first time I had seen a member of the adhoc team, Claire failed to mention that the council were already looking into converting the property into something else. She also neglected to tell me that the water in my bathroom had been tested positive for parasites living in the system.I've been let down at every opportunity with these guys and wouldn't recommend them to anybody
5/5
TrustpilotDina & Paul
We have stayed in three Ad Hoc properties and have been very happy in all of them. Ad Hoc has always been extremely helpful and kind. Due to us living in both the US and UK, Claire, Rob, Luke and the rest of the team have always gone far and beyond to help us find affordable accommodations when we return to the UK. We are very thankful for Ad Hoc! We would most definitely recommend their services!!
5/5
TrustpilotVery easy company to deal with (York…
Very easy company to deal with (York office)Accommodation was of a high standard and well maintained in the 16 months i was there working away from home
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Tell us what you need and we'll put you in touch. Ad Hoc Property Management Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Angel.
